$CRM
Salesforce, Inc.

2021 Q4 Form 10-Q Financial Statement

#000110852421000055 Filed on December 02, 2021

View on sec.gov

Income Statement

Concept 2021 Q4 2020 Q4 2020 Q3
Revenue $6.863B $5.419B $5.151B
YoY Change 26.65% 20.08% 28.87%
Cost Of Revenue $1.844B $1.394B $1.311B
YoY Change 32.28% 22.93% 35.57%
Gross Profit $5.019B $4.025B $3.840B
YoY Change 24.7% 19.12% 26.73%
Gross Profit Margin 73.13% 74.28% 74.55%
Selling, General & Admin $3.778B $2.899B $2.764B
YoY Change 30.32% 14.13% 25.69%
% of Gross Profit 75.27% 72.02% 71.98%
Research & Development $1.203B $902.0M $898.0M
YoY Change 33.37% 16.54% 47.94%
% of Gross Profit 23.97% 22.41% 23.39%
Depreciation & Amortization $963.0M $670.0M $649.0M
YoY Change 43.73% 10.2% 42.01%
% of Gross Profit 19.19% 16.65% 16.9%
Operating Expenses $4.981B $3.801B $3.662B
YoY Change 31.04% 14.7% 23.22%
Operating Profit $38.00M $224.0M $178.0M
YoY Change -83.04% 244.62% 206.9%
Interest Expense $302.0M $1.030B $676.0M
YoY Change -70.68% 14614.29% 537.74%
% of Operating Profit 794.74% 459.82% 379.78%
Other Income/Expense, Net -$30.00M -$4.000M -$21.00M
YoY Change 650.0% -42.86% 600.0%
Pretax Income $299.0M $1.250B $839.0M
YoY Change -76.08% 1853.13% 411.59%
Income Tax -$169.0M $169.0M -$1.786B
% Of Pretax Income -56.52% 13.52% -212.87%
Net Earnings $468.0M $1.081B $2.625B
YoY Change -56.71% -1091.74% 2784.62%
Net Earnings / Revenue 6.82% 19.95% 50.96%
Basic Earnings Per Share $0.48 $1.19 $2.90
Diluted Earnings Per Share $0.47 $1.15 $2.85
COMMON SHARES
Basic Shares Outstanding 980.0M shares 911.0M shares 904.0M shares
Diluted Shares Outstanding 1.001B shares 939.0M shares 922.0M shares

Balance Sheet

Concept 2021 Q4 2020 Q4 2020 Q3
SHORT-TERM ASSETS
Cash & Short-Term Investments $9.391B $9.492B $9.283B
YoY Change -1.06% 45.38% 53.64%
Cash & Equivalents $4.753B $3.724B $4.052B
Short-Term Investments $4.638B $5.768B $5.231B
Other Short-Term Assets $1.305B $1.121B $1.170B
YoY Change 16.41% 0.9% 57.47%
Inventory
Prepaid Expenses
Receivables $4.019B $3.316B $3.445B
Other Receivables $0.00 $0.00 $0.00
Total Short-Term Assets $15.96B $14.95B $14.85B
YoY Change 6.76% 35.55% 49.91%
LONG-TERM ASSETS
Property, Plant & Equipment $2.768B $2.564B $2.528B
YoY Change 7.96% 8.41% 10.73%
Goodwill $47.95B $26.31B $26.30B
YoY Change 82.23% 5.16% 99.27%
Intangibles $9.472B $4.398B $4.676B
YoY Change 115.37% -11.81% 171.07%
Long-Term Investments $4.004B $3.927B $2.555B
YoY Change 1.96% 123.13% 58.3%
Other Assets $2.525B $2.564B $2.580B
YoY Change -1.52% 384.69% 327.86%
Total Long-Term Assets $71.48B $44.19B $42.93B
YoY Change 61.75% 13.55% 83.22%
TOTAL ASSETS
Total Short-Term Assets $15.96B $14.95B $14.85B
Total Long-Term Assets $71.48B $44.19B $42.93B
Total Assets $87.44B $59.14B $57.78B
YoY Change 47.86% 18.41% 73.33%
SHORT-TERM LIABILITIES
YoY Change
Accounts Payable $4.231B $3.546B $3.485B
YoY Change 19.32% 28.34% 53.46%
Accrued Expenses $688.0M $765.0M $767.0M
YoY Change -10.07% 4.08% 8.64%
Deferred Revenue $10.12B $7.923B $8.711B
YoY Change 27.68% 15.53% 21.97%
Short-Term Debt $0.00 $0.00 $0.00
YoY Change
Long-Term Debt Due $20.00M $4.000M $3.000M
YoY Change 400.0% 33.33% -25.0%
Total Short-Term Liabilities $15.04B $12.23B $12.96B
YoY Change 22.9% 16.8% 27.15%
LONG-TERM LIABILITIES
Long-Term Debt $10.59B $2.672B $2.673B
YoY Change 296.37% -5.38% -10.09%
Other Long-Term Liabilities $2.034B $1.517B $1.297B
YoY Change 34.08% 82.77% 96.22%
Total Long-Term Liabilities $12.63B $4.189B $3.970B
YoY Change 201.38% 14.64% 9.25%
TOTAL LIABILITIES
Total Short-Term Liabilities $15.04B $12.23B $12.96B
Total Long-Term Liabilities $12.63B $4.189B $3.970B
Total Liabilities $30.38B $18.83B $19.34B
YoY Change 61.38% 12.98% 19.6%
SHAREHOLDERS EQUITY
Retained Earnings $7.405B $5.666B $4.585B
YoY Change 30.69% 168.66% 106.72%
Common Stock $49.77B $34.73B $33.92B
YoY Change 43.32% 11.15% 125.78%
Preferred Stock
YoY Change
Treasury Stock (at cost)
YoY Change
Treasury Stock Shares
Shareholders Equity $57.05B $40.31B $38.44B
YoY Change
Total Liabilities & Shareholders Equity $87.44B $59.14B $57.78B
YoY Change 47.86% 18.41% 73.33%

Cashflow Statement

Concept 2021 Q4 2020 Q4 2020 Q3
OPERATING ACTIVITIES
Net Income $468.0M $1.081B $2.625B
YoY Change -56.71% -1091.74% 2784.62%
Depreciation, Depletion And Amortization $963.0M $670.0M $649.0M
YoY Change 43.73% 10.2% 42.01%
Cash From Operating Activities $404.0M $339.0M $429.0M
YoY Change 19.17% 13.76% -1.61%
INVESTING ACTIVITIES
Capital Expenditures $166.0M $124.0M $114.0M
YoY Change 33.87% -27.06% -35.96%
Acquisitions $35.00M $24.00M $1.154B
YoY Change 45.83% -125.53% 172.81%
Other Investing Activities -$810.0M -$911.0M -$2.479B
YoY Change -11.09% -490.99% 267.8%
Cash From Investing Activities -$976.0M -$1.035B -$2.593B
YoY Change -5.7% -1742.86% 204.34%
FINANCING ACTIVITIES
Cash Dividend Paid
YoY Change
Common Stock Issuance & Retirement, Net
YoY Change
Debt Paid & Issued, Net
YoY Change
Cash From Financing Activities -$970.0M $368.0M $441.0M
YoY Change -363.59% 2353.33% -340.98%
NET CHANGE
Cash From Operating Activities $404.0M $339.0M $429.0M
Cash From Investing Activities -$976.0M -$1.035B -$2.593B
Cash From Financing Activities -$970.0M $368.0M $441.0M
Net Change In Cash -$1.546B -$328.0M -$1.720B
YoY Change 371.34% -191.62% 186.67%
FREE CASH FLOW
Cash From Operating Activities $404.0M $339.0M $429.0M
Capital Expenditures $166.0M $124.0M $114.0M
Free Cash Flow $238.0M $215.0M $315.0M
YoY Change 10.7% 67.97% 22.09%

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us-gaap Fiscal Period
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<div style="margin-top:9pt;text-indent:24.75pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-style:italic;font-weight:700;line-height:120%">Fiscal Year</span></div><div style="margin-top:5pt;text-indent:24.75pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">The Company’s fiscal year ends on January 31. References to fiscal 2022, for example, refer to the fiscal year ending January 31, 2022.</span></div>
us-gaap Use Of Estimates
UseOfEstimates
<div style="margin-top:9pt;text-indent:24.75pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-style:italic;font-weight:700;line-height:120%">Use of Estimates</span></div><div style="margin-top:5pt;text-indent:24.75pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions in the Company’s condensed consolidated financial statements and notes thereto.</span></div><div style="margin-top:5pt;text-indent:24.75pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">Significant estimates and assumptions made by management include the determination of:</span></div><div style="margin-top:3.25pt;padding-left:40.5pt;text-indent:-13.5pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:10pt">the fair value of assets acquired and liabilities assumed for business combinations;</span></div><div style="margin-top:3.25pt;padding-left:40.5pt;text-indent:-13.5pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:10pt">the standalone selling price (“SSP”) of performance obligations for revenue contracts with multiple performance obligations;</span></div><div style="margin-top:3.25pt;padding-left:40.5pt;text-indent:-13.5pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:10pt">the valuation of privately-held strategic investments, including impairments;</span></div><div style="margin-top:3.25pt;padding-left:40.5pt;text-indent:-13.5pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:10pt">the recognition, measurement and valuation of current and deferred income taxes and uncertain tax positions;</span></div><div style="margin-top:3.25pt;padding-left:40.5pt;text-indent:-13.5pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:10pt">the average period of benefit associated with costs capitalized to obtain revenue contracts; </span></div><div style="margin-top:3.25pt;padding-left:40.5pt;text-indent:-13.5pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:10pt">the useful lives of intangible assets; and</span></div><div style="margin-top:3.25pt;padding-left:40.5pt;text-indent:-13.5pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:10pt">the fair value of certain stock awards issued.</span></div>Actual results could differ materially from those estimates. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, which forms the basis for making judgments about the carrying values of assets and liabilities.
us-gaap Number Of Operating Segments
NumberOfOperatingSegments
1 segment
us-gaap Number Of Operating Segments
NumberOfOperatingSegments
1 segment
us-gaap Concentration Risk Credit Risk
ConcentrationRiskCreditRisk
<div style="margin-top:5pt;text-indent:24.75pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-style:italic;font-weight:700;line-height:120%">Concentrations of Credit Risk, Significant Customers and Investments</span></div><div style="margin-top:5pt;text-indent:24.75pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, marketable securities and accounts receivable. The Company’s investment portfolio consists primarily of investment-grade securities, and per the Company’s policy, limits the amount of credit exposure to any one issuer. The Company monitors and manages the overall exposure of its cash balances to individual financial institutions on an ongoing basis. The Company does not require collateral for accounts receivable. The Company maintains an allowance for its doubtful accounts receivable due to estimated credit losses. This allowance is based upon historical loss patterns, the number of days that billings are past due, an evaluation of the potential risk of loss associated with delinquent accounts and current market conditions and reasonable and supportable forecasts of future economic conditions to inform adjustments to historical loss patterns. The Company records the allowance against bad debt expense through the condensed consolidated statements of operations, included in general and administrative expense, up to the amount of revenues recognized to date. Any incremental allowance is recorded as an offset to unearned revenue on the condensed consolidated balance sheets. Receivables are written off and charged against the recorded allowance when the Company has exhausted collection efforts without success. </span></div><div style="margin-top:5pt;text-indent:24.75pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">No single customer accounted for more than five percent of accounts receivable at October 31, 2021 and January 31, 2021. No single customer accounted for five percent or more of total revenue during the nine months ended October 31, 2021 and 2020. As of October 31, 2021 and January 31, 2021, assets located outside the Americas were 11 percent and 15 percent of total assets, respectively. As of October 31, 2021 and January 31, 2021, assets located in the United States were 88 percent and 82 percent of total assets, respectively.</span></div>The Company is also exposed to concentrations of risk in its strategic investment portfolio, including within specific industries, as the Company primarily invests in enterprise cloud companies, technology startups and system integrators. These companies in many aspects are digitally transforming their respective industries and helping the Company expand its ecosystem and support other corporate initiatives. As these industries continue to mature and technologies change, the Company’s investment strategy and corresponding investment opportunities have expanded to include investments in late stage companies and companies concurrently with their initial public offerings (“IPO”), both of which typically result in larger individual capital investments. The Company’s strategy includes using proceeds from realized gains recognized on the sales of the Company’s existing strategic investments to, in part, fund these new strategic investments.
CY2021Q4 us-gaap Capitalized Contract Cost Amortization Period
CapitalizedContractCostAmortizationPeriod
P4Y
crm Capitalized Contract Cost Renewals And Success Fees Amortization Term
CapitalizedContractCostRenewalsAndSuccessFeesAmortizationTerm
P2Y
crm Increase Decrease In Capitalized Contract Costs
IncreaseDecreaseInCapitalizedContractCosts
1200000000 USD
us-gaap Capitalized Contract Cost Amortization
CapitalizedContractCostAmortization
992000000 USD
crm Increase Decrease In Capitalized Contract Costs
IncreaseDecreaseInCapitalizedContractCosts
973000000 USD
us-gaap Capitalized Contract Cost Amortization
CapitalizedContractCostAmortization
768000000 USD
CY2021Q4 us-gaap Capitalized Contract Cost Net
CapitalizedContractCostNet
3100000000 USD
CY2021Q1 us-gaap Capitalized Contract Cost Net
CapitalizedContractCostNet
2900000000 USD
us-gaap Capitalized Contract Cost Impairment Loss
CapitalizedContractCostImpairmentLoss
0 USD
CY2020Q4 us-gaap Capitalized Contract Cost Impairment Loss
CapitalizedContractCostImpairmentLoss
0 USD
CY2021Q4 us-gaap Capitalized Contract Cost Impairment Loss
CapitalizedContractCostImpairmentLoss
0 USD
us-gaap Capitalized Contract Cost Impairment Loss
CapitalizedContractCostImpairmentLoss
0 USD
CY2020Q4 us-gaap Impairment Of Intangible Assets Excluding Goodwill
ImpairmentOfIntangibleAssetsExcludingGoodwill
0 USD
us-gaap Impairment Of Intangible Assets Excluding Goodwill
ImpairmentOfIntangibleAssetsExcludingGoodwill
0 USD
CY2021Q4 us-gaap Impairment Of Intangible Assets Excluding Goodwill
ImpairmentOfIntangibleAssetsExcludingGoodwill
0 USD
us-gaap Impairment Of Intangible Assets Excluding Goodwill
ImpairmentOfIntangibleAssetsExcludingGoodwill
0 USD
us-gaap Goodwill Impairment Loss
GoodwillImpairmentLoss
0 USD
us-gaap Goodwill Impairment Loss
GoodwillImpairmentLoss
0 USD
CY2020Q4 us-gaap Impairment Of Long Lived Assets Held For Use
ImpairmentOfLongLivedAssetsHeldForUse
0 USD
CY2021Q4 us-gaap Impairment Of Long Lived Assets Held For Use
ImpairmentOfLongLivedAssetsHeldForUse
0 USD
us-gaap Impairment Of Long Lived Assets Held For Use
ImpairmentOfLongLivedAssetsHeldForUse
0 USD
us-gaap Impairment Of Long Lived Assets Held For Use
ImpairmentOfLongLivedAssetsHeldForUse
0 USD
CY2020Q4 us-gaap Goodwill Impairment Loss
GoodwillImpairmentLoss
0 USD
CY2021Q4 us-gaap Goodwill Impairment Loss
GoodwillImpairmentLoss
0 USD
crm Sharebased Compensation Arrangementby Sharebased Payment Award Award Offering Period
SharebasedCompensationArrangementbySharebasedPaymentAwardAwardOfferingPeriod
P12M
us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Purchase Price Of Common Stock Percent
SharebasedCompensationArrangementBySharebasedPaymentAwardPurchasePriceOfCommonStockPercent
0.15
crm Sharebased Compensation Arrangementby Sharebased Payment Award Purchase Period
SharebasedCompensationArrangementbySharebasedPaymentAwardPurchasePeriod
P6M
us-gaap Prior Period Reclassification Adjustment Description
PriorPeriodReclassificationAdjustmentDescription
<div style="margin-top:9pt;text-indent:24.75pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-style:italic;font-weight:700;line-height:120%">Reclassifications</span></div><div style="margin-top:9pt;text-indent:24.75pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">Certain reclassifications to fiscal 2021 amounts were made to conform to the current period presentation in the Disaggregation of Revenue disclosure included in Note 2 “Revenues”. Disaggregation of revenues now includes Data, a new </span></div>revenue disaggregation beginning in the third quarter of fiscal 2022. Prior period revenues attributed to Analytics, which includes Tableau and Integrations, which includes Mulesoft, were reclassified from Platform and Other to Data. This reclassification did not affect total revenues.
CY2021Q4 us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
6863000000 USD
CY2020Q4 us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
5419000000 USD
us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
19166000000 USD
us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
15435000000 USD
CY2021Q4 us-gaap Contract With Customer Asset Net
ContractWithCustomerAssetNet
744000000 USD
CY2021Q1 us-gaap Contract With Customer Asset Net
ContractWithCustomerAssetNet
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CY2021Q3 us-gaap Contract With Customer Liability Current
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CY2020Q3 us-gaap Contract With Customer Liability Current
ContractWithCustomerLiabilityCurrent
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CY2021Q1 us-gaap Contract With Customer Liability Current
ContractWithCustomerLiabilityCurrent
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CY2020Q1 us-gaap Contract With Customer Liability Current
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CY2021Q4 crm Contract With Customer Liability Billings And Other
ContractWithCustomerLiabilityBillingsAndOther
5810000000 USD
CY2020Q4 crm Contract With Customer Liability Billings And Other
ContractWithCustomerLiabilityBillingsAndOther
4561000000 USD
crm Contract With Customer Liability Billings And Other
ContractWithCustomerLiabilityBillingsAndOther
16019000000 USD
crm Contract With Customer Liability Billings And Other
ContractWithCustomerLiabilityBillingsAndOther
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CY2021Q4 crm Contract With Customer Liability Contribution From Contract Asset
ContractWithCustomerLiabilityContributionFromContractAsset
97000000 USD
CY2020Q4 crm Contract With Customer Liability Contribution From Contract Asset
ContractWithCustomerLiabilityContributionFromContractAsset
66000000 USD
crm Contract With Customer Liability Contribution From Contract Asset
ContractWithCustomerLiabilityContributionFromContractAsset
267000000 USD
crm Contract With Customer Liability Contribution From Contract Asset
ContractWithCustomerLiabilityContributionFromContractAsset
125000000 USD
CY2021Q4 us-gaap Contract With Customer Liability Increase Decrease For Contract Acquired In Business Combination
ContractWithCustomerLiabilityIncreaseDecreaseForContractAcquiredInBusinessCombination
5000000 USD
CY2020Q4 us-gaap Contract With Customer Liability Increase Decrease For Contract Acquired In Business Combination
ContractWithCustomerLiabilityIncreaseDecreaseForContractAcquiredInBusinessCombination
4000000 USD
us-gaap Contract With Customer Liability Increase Decrease For Contract Acquired In Business Combination
ContractWithCustomerLiabilityIncreaseDecreaseForContractAcquiredInBusinessCombination
389000000 USD
us-gaap Contract With Customer Liability Increase Decrease For Contract Acquired In Business Combination
ContractWithCustomerLiabilityIncreaseDecreaseForContractAcquiredInBusinessCombination
73000000 USD
CY2021Q4 us-gaap Contract With Customer Liability Current
ContractWithCustomerLiabilityCurrent
10116000000 USD
CY2020Q4 us-gaap Contract With Customer Liability Current
ContractWithCustomerLiabilityCurrent
7923000000 USD
CY2021Q4 us-gaap Contract With Customer Liability Current
ContractWithCustomerLiabilityCurrent
10116000000 USD
CY2020Q4 us-gaap Contract With Customer Liability Current
ContractWithCustomerLiabilityCurrent
7923000000 USD
CY2021Q4 crm Revenue Remaining Performance Obligation Current
RevenueRemainingPerformanceObligationCurrent
18800000000 USD
CY2021Q4 crm Revenue Remaining Performance Obligation Noncurrent
RevenueRemainingPerformanceObligationNoncurrent
17500000000 USD
CY2021Q4 us-gaap Revenue Remaining Performance Obligation
RevenueRemainingPerformanceObligation
36300000000 USD
CY2021Q1 crm Revenue Remaining Performance Obligation Current
RevenueRemainingPerformanceObligationCurrent
18000000000.0 USD
CY2021Q1 crm Revenue Remaining Performance Obligation Noncurrent
RevenueRemainingPerformanceObligationNoncurrent
18100000000 USD
CY2021Q1 us-gaap Revenue Remaining Performance Obligation
RevenueRemainingPerformanceObligation
36100000000 USD
CY2021Q4 us-gaap Available For Sale Debt Securities Amortized Cost Basis
AvailableForSaleDebtSecuritiesAmortizedCostBasis
4652000000 USD
CY2021Q4 us-gaap Available For Sale Debt Securities Accumulated Gross Unrealized Gain Before Tax
AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedGainBeforeTax
8000000 USD
CY2021Q4 us-gaap Available For Sale Debt Securities Accumulated Gross Unrealized Loss Before Tax
AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedLossBeforeTax
22000000 USD
CY2021Q4 us-gaap Available For Sale Securities Debt Securities
AvailableForSaleSecuritiesDebtSecurities
4638000000 USD
CY2021Q1 us-gaap Available For Sale Debt Securities Amortized Cost Basis
AvailableForSaleDebtSecuritiesAmortizedCostBasis
5738000000 USD
CY2021Q1 us-gaap Available For Sale Debt Securities Accumulated Gross Unrealized Gain Before Tax
AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedGainBeforeTax
34000000 USD
CY2021Q1 us-gaap Available For Sale Debt Securities Accumulated Gross Unrealized Loss Before Tax
AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedLossBeforeTax
1000000 USD
CY2021Q1 us-gaap Available For Sale Securities Debt Securities
AvailableForSaleSecuritiesDebtSecurities
5771000000 USD
CY2021Q4 us-gaap Available For Sale Securities Debt Maturities Within One Year Fair Value
AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearFairValue
1742000000 USD
CY2021Q1 us-gaap Available For Sale Securities Debt Maturities Within One Year Fair Value
AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearFairValue
2525000000 USD
CY2021Q4 us-gaap Available For Sale Securities Debt Maturities After One Through Five Years Fair Value
AvailableForSaleSecuritiesDebtMaturitiesAfterOneThroughFiveYearsFairValue
2884000000 USD
CY2021Q1 us-gaap Available For Sale Securities Debt Maturities After One Through Five Years Fair Value
AvailableForSaleSecuritiesDebtMaturitiesAfterOneThroughFiveYearsFairValue
3236000000 USD
CY2021Q4 us-gaap Available For Sale Securities Debt Maturities After Five Through Ten Years Fair Value
AvailableForSaleSecuritiesDebtMaturitiesAfterFiveThroughTenYearsFairValue
12000000 USD
CY2021Q1 us-gaap Available For Sale Securities Debt Maturities After Five Through Ten Years Fair Value
AvailableForSaleSecuritiesDebtMaturitiesAfterFiveThroughTenYearsFairValue
10000000 USD
CY2021Q4 us-gaap Available For Sale Securities Debt Securities
AvailableForSaleSecuritiesDebtSecurities
4638000000 USD
CY2021Q1 us-gaap Available For Sale Securities Debt Securities
AvailableForSaleSecuritiesDebtSecurities
5771000000 USD
CY2021Q4 us-gaap Other Long Term Investments
OtherLongTermInvestments
4004000000 USD
CY2021Q1 us-gaap Other Long Term Investments
OtherLongTermInvestments
3909000000 USD
CY2021Q4 crm Equity Securities Without Readily Determinable Fair Value Impairment Loss And Downward Price Adjustment Annual Amount
EquitySecuritiesWithoutReadilyDeterminableFairValueImpairmentLossAndDownwardPriceAdjustmentAnnualAmount
28000000 USD
CY2020Q4 crm Equity Securities Without Readily Determinable Fair Value Impairment Loss And Downward Price Adjustment Annual Amount
EquitySecuritiesWithoutReadilyDeterminableFairValueImpairmentLossAndDownwardPriceAdjustmentAnnualAmount
6000000 USD
CY2021Q4 us-gaap Equity Securities Without Readily Determinable Fair Value Upward Price Adjustment Annual Amount
EquitySecuritiesWithoutReadilyDeterminableFairValueUpwardPriceAdjustmentAnnualAmount
131000000 USD
CY2020Q4 us-gaap Equity Securities Without Readily Determinable Fair Value Upward Price Adjustment Annual Amount
EquitySecuritiesWithoutReadilyDeterminableFairValueUpwardPriceAdjustmentAnnualAmount
31000000 USD
crm Equity Securities Without Readily Determinable Fair Value Impairment Loss And Downward Price Adjustment Annual Amount
EquitySecuritiesWithoutReadilyDeterminableFairValueImpairmentLossAndDownwardPriceAdjustmentAnnualAmount
55000000 USD
crm Equity Securities Without Readily Determinable Fair Value Impairment Loss And Downward Price Adjustment Annual Amount
EquitySecuritiesWithoutReadilyDeterminableFairValueImpairmentLossAndDownwardPriceAdjustmentAnnualAmount
82000000 USD
us-gaap Equity Securities Without Readily Determinable Fair Value Upward Price Adjustment Annual Amount
EquitySecuritiesWithoutReadilyDeterminableFairValueUpwardPriceAdjustmentAnnualAmount
933000000 USD
us-gaap Equity Securities Without Readily Determinable Fair Value Upward Price Adjustment Annual Amount
EquitySecuritiesWithoutReadilyDeterminableFairValueUpwardPriceAdjustmentAnnualAmount
86000000 USD
CY2021Q4 crm Equity Securitieswithout Readily Determinable Fair Value Impairment Lossand Downward Price Adjustment Cumulative Amount
EquitySecuritieswithoutReadilyDeterminableFairValueImpairmentLossandDownwardPriceAdjustmentCumulativeAmount
181000000 USD
CY2021Q4 us-gaap Equity Securities Without Readily Determinable Fair Value Upward Price Adjustment Cumulative Amount
EquitySecuritiesWithoutReadilyDeterminableFairValueUpwardPriceAdjustmentCumulativeAmount
1200000000 USD
CY2021Q4 us-gaap Realized Investment Gains Losses
RealizedInvestmentGainsLosses
114000000 USD
CY2020Q4 us-gaap Realized Investment Gains Losses
RealizedInvestmentGainsLosses
18000000 USD
us-gaap Realized Investment Gains Losses
RealizedInvestmentGainsLosses
271000000 USD
us-gaap Realized Investment Gains Losses
RealizedInvestmentGainsLosses
306000000 USD
CY2021Q4 us-gaap Gain Loss On Investments
GainLossOnInvestments
363000000 USD
CY2020Q4 us-gaap Gain Loss On Investments
GainLossOnInvestments
1036000000 USD
us-gaap Gain Loss On Investments
GainLossOnInvestments
1177000000 USD
us-gaap Gain Loss On Investments
GainLossOnInvestments
1910000000 USD
CY2021Q4 us-gaap Equity Securities Fv Ni Realized Gain Loss
EquitySecuritiesFvNiRealizedGainLoss
498000000 USD
us-gaap Equity Securities Fv Ni Realized Gain Loss
EquitySecuritiesFvNiRealizedGainLoss
1600000000 USD
CY2021Q4 us-gaap Unrealized Gain Loss On Investments
UnrealizedGainLossOnInvestments
249000000 USD
CY2020Q4 us-gaap Unrealized Gain Loss On Investments
UnrealizedGainLossOnInvestments
1000000000 USD
CY2021Q4 us-gaap Equity Securities Fv Ni
EquitySecuritiesFvNi
603000000 USD
CY2021Q4 us-gaap Assets Fair Value Disclosure
AssetsFairValueDisclosure
7320000000 USD
CY2021Q1 us-gaap Equity Securities Fv Ni
EquitySecuritiesFvNi
2068000000 USD
CY2021Q1 us-gaap Assets Fair Value Disclosure
AssetsFairValueDisclosure
11269000000 USD
crm Lessee Operating Lease Termination Period
LesseeOperatingLeaseTerminationPeriod
P1Y
CY2021Q4 us-gaap Operating Lease Cost
OperatingLeaseCost
294000000 USD
CY2020Q4 us-gaap Operating Lease Cost
OperatingLeaseCost
278000000 USD
us-gaap Operating Lease Cost
OperatingLeaseCost
818000000 USD
us-gaap Operating Lease Cost
OperatingLeaseCost
815000000 USD
CY2021Q4 us-gaap Operating Lease Payments
OperatingLeasePayments
210000000 USD
CY2020Q4 us-gaap Operating Lease Payments
OperatingLeasePayments
222000000 USD
us-gaap Operating Lease Payments
OperatingLeasePayments
664000000 USD
us-gaap Operating Lease Payments
OperatingLeasePayments
672000000 USD
CY2021Q4 us-gaap Right Of Use Asset Obtained In Exchange For Operating Lease Liability
RightOfUseAssetObtainedInExchangeForOperatingLeaseLiability
37000000 USD
CY2020Q4 us-gaap Right Of Use Asset Obtained In Exchange For Operating Lease Liability
RightOfUseAssetObtainedInExchangeForOperatingLeaseLiability
196000000 USD
us-gaap Right Of Use Asset Obtained In Exchange For Operating Lease Liability
RightOfUseAssetObtainedInExchangeForOperatingLeaseLiability
174000000 USD
us-gaap Right Of Use Asset Obtained In Exchange For Operating Lease Liability
RightOfUseAssetObtainedInExchangeForOperatingLeaseLiability
562000000 USD
CY2021Q4 us-gaap Lessee Operating Lease Liability Payments Remainder Of Fiscal Year
LesseeOperatingLeaseLiabilityPaymentsRemainderOfFiscalYear
170000000 USD
CY2021Q4 us-gaap Finance Lease Liability Payments Remainder Of Fiscal Year
FinanceLeaseLiabilityPaymentsRemainderOfFiscalYear
24000000 USD
CY2021Q4 us-gaap Lessee Operating Lease Liability Payments Due Next Twelve Months
LesseeOperatingLeaseLiabilityPaymentsDueNextTwelveMonths
749000000 USD
CY2021Q4 us-gaap Finance Lease Liability Payments Due Next Twelve Months
FinanceLeaseLiabilityPaymentsDueNextTwelveMonths
96000000 USD
CY2021Q4 us-gaap Lessee Operating Lease Liability Payments Due Year Two
LesseeOperatingLeaseLiabilityPaymentsDueYearTwo
578000000 USD
CY2021Q4 us-gaap Finance Lease Liability Payments Due Year Two
FinanceLeaseLiabilityPaymentsDueYearTwo
96000000 USD
CY2021Q4 us-gaap Lessee Operating Lease Liability Payments Due Year Three
LesseeOperatingLeaseLiabilityPaymentsDueYearThree
461000000 USD
CY2021Q4 us-gaap Finance Lease Liability Payments Due Year Three
FinanceLeaseLiabilityPaymentsDueYearThree
87000000 USD
CY2021Q4 us-gaap Lessee Operating Lease Liability Payments Due Year Four
LesseeOperatingLeaseLiabilityPaymentsDueYearFour
398000000 USD
CY2021Q4 us-gaap Finance Lease Liability Payments Due Year Four
FinanceLeaseLiabilityPaymentsDueYearFour
24000000 USD
CY2021Q4 crm Lessee Operating Lease Liability To Be Paid After Year Four
LesseeOperatingLeaseLiabilityToBePaidAfterYearFour
1334000000 USD
CY2021Q4 crm Finance Lease Liability To Be Paid After Year Four
FinanceLeaseLiabilityToBePaidAfterYearFour
0 USD
CY2021Q4 us-gaap Lessee Operating Lease Liability Payments Due
LesseeOperatingLeaseLiabilityPaymentsDue
3690000000 USD
CY2021Q4 us-gaap Finance Lease Liability Payments Due
FinanceLeaseLiabilityPaymentsDue
327000000 USD
CY2021Q4 us-gaap Lessee Operating Lease Liability Undiscounted Excess Amount
LesseeOperatingLeaseLiabilityUndiscountedExcessAmount
280000000 USD
CY2021Q4 us-gaap Finance Lease Liability Undiscounted Excess Amount
FinanceLeaseLiabilityUndiscountedExcessAmount
10000000 USD
CY2021Q4 us-gaap Operating Lease Liability
OperatingLeaseLiability
3410000000 USD
CY2021Q4 us-gaap Finance Lease Liability
FinanceLeaseLiability
317000000 USD
CY2021Q4 crm Lessor Operating Lease Payments To Be Received Next Five Years
LessorOperatingLeasePaymentsToBeReceivedNextFiveYears
189000000 USD
CY2021Q4 us-gaap Lessor Operating Lease Payments To Be Received Thereafter
LessorOperatingLeasePaymentsToBeReceivedThereafter
29000000 USD
CY2021Q4 crm Lessee Operating Lease Lease Not Yet Commenced Amount
LesseeOperatingLeaseLeaseNotYetCommencedAmount
1400000000 USD
CY2021Q4 us-gaap Goodwill Purchase Accounting Adjustments
GoodwillPurchaseAccountingAdjustments
233000000 USD
CY2021Q1 us-gaap Finite Lived Intangible Assets Gross
FiniteLivedIntangibleAssetsGross
6860000000 USD
crm Finite Lived Intangible Assets Additions And Retirements Net
FiniteLivedIntangibleAssetsAdditionsAndRetirementsNet
6473000000 USD
CY2021Q4 us-gaap Finite Lived Intangible Assets Gross
FiniteLivedIntangibleAssetsGross
13333000000 USD
CY2021Q1 us-gaap Finite Lived Intangible Assets Accumulated Amortization
FiniteLivedIntangibleAssetsAccumulatedAmortization
2746000000 USD
crm Finite Lived Intangible Assets Amortization Expense And Retirements Net
FiniteLivedIntangibleAssetsAmortizationExpenseAndRetirementsNet
1115000000 USD
CY2021Q4 us-gaap Finite Lived Intangible Assets Accumulated Amortization
FiniteLivedIntangibleAssetsAccumulatedAmortization
3861000000 USD
CY2021Q1 us-gaap Finite Lived Intangible Assets Net
FiniteLivedIntangibleAssetsNet
4114000000 USD
CY2021Q4 us-gaap Finite Lived Intangible Assets Net
FiniteLivedIntangibleAssetsNet
9472000000 USD
us-gaap Acquired Finite Lived Intangible Assets Weighted Average Useful Life
AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife
P5Y8M12D
CY2021Q4 us-gaap Amortization Of Above And Below Market Leases
AmortizationOfAboveAndBelowMarketLeases
508000000 USD
CY2020Q4 us-gaap Amortization Of Above And Below Market Leases
AmortizationOfAboveAndBelowMarketLeases
283000000 USD
us-gaap Amortization Of Above And Below Market Leases
AmortizationOfAboveAndBelowMarketLeases
1100000000 USD
us-gaap Amortization Of Above And Below Market Leases
AmortizationOfAboveAndBelowMarketLeases
838000000 USD
CY2021Q4 us-gaap Finite Lived Intangible Assets Amortization Expense Remainder Of Fiscal Year
FiniteLivedIntangibleAssetsAmortizationExpenseRemainderOfFiscalYear
510000000 USD
CY2021Q4 us-gaap Finite Lived Intangible Assets Amortization Expense Next Twelve Months
FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths
1926000000 USD
CY2021Q4 us-gaap Finite Lived Intangible Assets Amortization Expense Year Two
FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo
1839000000 USD
CY2021Q4 us-gaap Finite Lived Intangible Assets Amortization Expense Year Three
FiniteLivedIntangibleAssetsAmortizationExpenseYearThree
1568000000 USD
CY2021Q4 us-gaap Finite Lived Intangible Assets Amortization Expense Year Four
FiniteLivedIntangibleAssetsAmortizationExpenseYearFour
1340000000 USD
CY2021Q4 crm Finite Lived Intangible Asset Expected Amortization After Year Four
FiniteLivedIntangibleAssetExpectedAmortizationAfterYearFour
2289000000 USD
CY2021Q4 us-gaap Finite Lived Intangible Assets Net
FiniteLivedIntangibleAssetsNet
9472000000 USD
CY2021Q1 us-gaap Goodwill
Goodwill
26318000000 USD
us-gaap Goodwill Translation And Purchase Accounting Adjustments
GoodwillTranslationAndPurchaseAccountingAdjustments
76000000 USD
CY2021Q4 us-gaap Goodwill
Goodwill
47951000000 USD
CY2021Q4 us-gaap Debt Instrument Carrying Amount
DebtInstrumentCarryingAmount
10698000000 USD
CY2021Q4 us-gaap Long Term Debt
LongTermDebt
10611000000 USD
CY2021Q1 us-gaap Long Term Debt
LongTermDebt
2677000000 USD
CY2021Q4 us-gaap Long Term Debt Current
LongTermDebtCurrent
20000000 USD
CY2021Q1 us-gaap Long Term Debt Current
LongTermDebtCurrent
4000000 USD
CY2021Q4 us-gaap Long Term Debt Noncurrent
LongTermDebtNoncurrent
10591000000 USD
CY2021Q1 us-gaap Long Term Debt Noncurrent
LongTermDebtNoncurrent
2673000000 USD
CY2021Q4 us-gaap Long Term Debt Maturities Repayments Of Principal Remainder Of Fiscal Year
LongTermDebtMaturitiesRepaymentsOfPrincipalRemainderOfFiscalYear
1000000 USD
CY2021Q4 us-gaap Long Term Debt Maturities Repayments Of Principal In Next Twelve Months
LongTermDebtMaturitiesRepaymentsOfPrincipalInNextTwelveMonths
4000000 USD
CY2021Q4 us-gaap Long Term Debt Maturities Repayments Of Principal In Year Two
LongTermDebtMaturitiesRepaymentsOfPrincipalInYearTwo
1182000000 USD
CY2021Q4 us-gaap Long Term Debt Maturities Repayments Of Principal In Year Three
LongTermDebtMaturitiesRepaymentsOfPrincipalInYearThree
1000000000 USD
CY2021Q4 us-gaap Long Term Debt Maturities Repayments Of Principal In Year Four
LongTermDebtMaturitiesRepaymentsOfPrincipalInYearFour
11000000 USD
CY2021Q4 crm Long Term Debt Maturity After Year Four
LongTermDebtMaturityAfterYearFour
8500000000 USD
CY2021Q4 us-gaap Debt Instrument Carrying Amount
DebtInstrumentCarryingAmount
10698000000 USD
CY2021Q3 crm Repayments Of Proceeds From Convertible Debt Net Of Capped Calls
RepaymentsOfProceedsFromConvertibleDebtNetOfCappedCalls
-168000000 USD
CY2021Q4 us-gaap Interest Expense Debt Excluding Amortization
InterestExpenseDebtExcludingAmortization
69000000 USD
CY2020Q4 us-gaap Interest Expense Debt Excluding Amortization
InterestExpenseDebtExcludingAmortization
24000000 USD
us-gaap Interest Expense Debt Excluding Amortization
InterestExpenseDebtExcludingAmortization
128000000 USD
us-gaap Interest Expense Debt Excluding Amortization
InterestExpenseDebtExcludingAmortization
72000000 USD
CY2021Q4 us-gaap Amortization Of Financing Costs
AmortizationOfFinancingCosts
3000000 USD
CY2020Q4 us-gaap Amortization Of Financing Costs
AmortizationOfFinancingCosts
1000000 USD
us-gaap Amortization Of Financing Costs
AmortizationOfFinancingCosts
17000000 USD
us-gaap Amortization Of Financing Costs
AmortizationOfFinancingCosts
3000000 USD
CY2021Q4 us-gaap Interest Expense Debt
InterestExpenseDebt
72000000 USD
CY2020Q4 us-gaap Interest Expense Debt
InterestExpenseDebt
25000000 USD
us-gaap Interest Expense Debt
InterestExpenseDebt
145000000 USD
us-gaap Interest Expense Debt
InterestExpenseDebt
75000000 USD
CY2021Q4 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period Weighted Average Grant Date Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageGrantDateFairValue
68.53
us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period Weighted Average Grant Date Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageGrantDateFairValue
58.36
CY2020Q4 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period Weighted Average Grant Date Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageGrantDateFairValue
59.54
us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period Weighted Average Grant Date Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageGrantDateFairValue
40.52
CY2021Q1 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Number
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber
23000000 shares
CY2021Q1 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Weighted Average Exercise Price
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice
120.61
us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod
8000000 shares
us-gaap Share Based Compensation Arrangements By Share Based Payment Award Options Grants In Period Weighted Average Exercise Price
ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageExercisePrice
198.66
us-gaap Stock Issued During Period Shares Stock Options Exercised
StockIssuedDuringPeriodSharesStockOptionsExercised
6000000 shares
us-gaap Share Based Compensation Arrangements By Share Based Payment Award Options Exercises In Period Weighted Average Exercise Price
ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice
89.80
us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Forfeitures And Expirations In Period
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriod
2000000 shares
us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Forfeitures And Expirations In Period Weighted Average Exercise Price
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriodWeightedAverageExercisePrice
161.30
CY2021Q4 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Number
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber
23000000 shares
CY2021Q4 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Weighted Average Exercise Price
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice
152.07
CY2021Q4 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Intrinsic Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingIntrinsicValue
3329000000 USD
CY2021Q4 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Outstanding Number
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingNumber
21000000 shares
CY2021Q4 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Outstanding Weighted Average Exercise Price
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingWeightedAverageExercisePrice
149.21
CY2021Q4 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Outstanding Aggregate Intrinsic Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingAggregateIntrinsicValue
3147000000 USD
CY2021Q4 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Exercisable Number
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableNumber
9000000 shares
CY2021Q4 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Exercisable Weighted Average Exercise Price
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisableWeightedAverageExercisePrice
109.41
CY2021Q4 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Exercisable Intrinsic Value1
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsExercisableIntrinsicValue1
1753000000 USD
CY2021Q4 us-gaap Share Based Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Number Of Outstanding Options
ShareBasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeNumberOfOutstandingOptions
23000000 shares
us-gaap Sharebased Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Outstanding Options Weighted Average Remaining Contractual Term2
SharebasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeOutstandingOptionsWeightedAverageRemainingContractualTerm2
P4Y10M24D
CY2021Q4 us-gaap Sharebased Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Outstanding Options Weighted Average Exercise Price Beginning Balance1
SharebasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeOutstandingOptionsWeightedAverageExercisePriceBeginningBalance1
152.07
CY2021Q4 us-gaap Share Based Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Number Of Exercisable Options
ShareBasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeNumberOfExercisableOptions
9000000 shares
CY2021Q4 us-gaap Sharebased Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Exercisable Options Weighted Average Exercise Price1
SharebasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeExercisableOptionsWeightedAverageExercisePrice1
109.41
CY2021Q4 crm Share Based Compensation Arrangement By Share Based Payment Award Amortization Remainder Of Fiscal Year
ShareBasedCompensationArrangementByShareBasedPaymentAwardAmortizationRemainderOfFiscalYear
791000000 USD
CY2021Q4 crm Share Based Compensation Arrangement By Share Based Payment Award Amortization Year One
ShareBasedCompensationArrangementByShareBasedPaymentAwardAmortizationYearOne
2457000000 USD
CY2021Q4 crm Sharebased Compensation Arrangementby Sharebased Payment Award Amortization Year Two
SharebasedCompensationArrangementbySharebasedPaymentAwardAmortizationYearTwo
1642000000 USD
CY2021Q4 crm Sharebased Compensation Arrangementby Sharebased Payment Award Amortization Year Three
SharebasedCompensationArrangementbySharebasedPaymentAwardAmortizationYearThree
963000000 USD
CY2021Q4 crm Share Based Compensation Arrangement By Share Based Payment Award Amortization Thereafter
ShareBasedCompensationArrangementByShareBasedPaymentAwardAmortizationThereafter
172000000 USD
CY2021Q4 us-gaap Employee Service Share Based Compensation Nonvested Awards Total Compensation Cost Not Yet Recognized
EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized
6025000000 USD
us-gaap Employee Service Share Based Compensation Nonvested Awards Total Compensation Cost Not Yet Recognized Period For Recognition1
EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognizedPeriodForRecognition1
P2Y
us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
257000000 USD
us-gaap Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest
IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
1700000000 USD
us-gaap Effective Income Tax Rate Continuing Operations
EffectiveIncomeTaxRateContinuingOperations
0.15
us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
-1700000000 USD
us-gaap Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest
IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
2100000000 USD
us-gaap Effective Income Tax Rate Continuing Operations
EffectiveIncomeTaxRateContinuingOperations
-0.78
CY2020Q3 us-gaap Income Tax Reconciliation Disposition Of Assets
IncomeTaxReconciliationDispositionOfAssets
-2000000000 USD
CY2021Q4 us-gaap Decrease In Unrecognized Tax Benefits Is Reasonably Possible
DecreaseInUnrecognizedTaxBenefitsIsReasonablyPossible
9000000 USD
CY2021Q4 us-gaap Net Income Loss
NetIncomeLoss
468000000 USD
CY2020Q4 us-gaap Net Income Loss
NetIncomeLoss
1081000000 USD
us-gaap Net Income Loss
NetIncomeLoss
1472000000 USD
us-gaap Net Income Loss
NetIncomeLoss
3805000000 USD
CY2021Q4 us-gaap Weighted Average Number Of Shares Outstanding Basic
WeightedAverageNumberOfSharesOutstandingBasic
980000000 shares
CY2020Q4 us-gaap Weighted Average Number Of Shares Outstanding Basic
WeightedAverageNumberOfSharesOutstandingBasic
911000000 shares
us-gaap Weighted Average Number Of Shares Outstanding Basic
WeightedAverageNumberOfSharesOutstandingBasic
945000000 shares
us-gaap Weighted Average Number Of Shares Outstanding Basic
WeightedAverageNumberOfSharesOutstandingBasic
905000000 shares
CY2021Q4 us-gaap Incremental Common Shares Attributable To Share Based Payment Arrangements
IncrementalCommonSharesAttributableToShareBasedPaymentArrangements
21000000 shares
CY2020Q4 us-gaap Incremental Common Shares Attributable To Share Based Payment Arrangements
IncrementalCommonSharesAttributableToShareBasedPaymentArrangements
28000000 shares
us-gaap Incremental Common Shares Attributable To Share Based Payment Arrangements
IncrementalCommonSharesAttributableToShareBasedPaymentArrangements
19000000 shares
us-gaap Incremental Common Shares Attributable To Share Based Payment Arrangements
IncrementalCommonSharesAttributableToShareBasedPaymentArrangements
21000000 shares
CY2021Q4 us-gaap Weighted Average Number Of Diluted Shares Outstanding
WeightedAverageNumberOfDilutedSharesOutstanding
1001000000 shares
CY2020Q4 us-gaap Weighted Average Number Of Diluted Shares Outstanding
WeightedAverageNumberOfDilutedSharesOutstanding
939000000 shares
us-gaap Weighted Average Number Of Diluted Shares Outstanding
WeightedAverageNumberOfDilutedSharesOutstanding
964000000 shares
us-gaap Weighted Average Number Of Diluted Shares Outstanding
WeightedAverageNumberOfDilutedSharesOutstanding
926000000 shares

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