CSG SYSTEMS INTERNATIONAL INC
csgi.comNo Longer Reporting
The company has not filed an annual or quarterly report since its Q1 FY2026 10-Q, filed May 7, 2026. Its latest SEC filing is a 15-12G from May 26, 2026.
10-Q for Q1 FY2026, filed May 7, 2026
The sections below describe the company as of the FY2025 annual report.
What Did They Do?
Provides cloud-based billing, payment and customer-experience software and services to communications providers and businesses and agencies across retail, finance, healthcare, insurance and government.
10-K for FY2025, filed Feb 19, 2026Revenue Management and Digital Monetization: We provide robust, integrated real-time revenue management platforms leveraging public cloud…View ↗
Transformational Customer Experiences: We believe customer experience is the number one differentiator for businesses today. We help…View ↗
We have been recognized as a leader in payments, providing a full end-to-end SaaS payments platform, allowing organizations to accept…View ↗
We work with some of the world’s leading brands in a wide variety of industry verticals, including leading CSPs like Charter, Comcast, MTN…View ↗
How Did They Make Money?
Most revenue comes from platform and managed services billed monthly: charges may track customer accounts, transactions or other usage, while managed services typically carry a fixed monthly fee. Payment processing fees are charged per transaction or as a percentage of the payment amount.
10-K for FY2025, filed Feb 19, 2026We contract for our revenue management platform solutions using long-term arrangements whose terms have typically ranged from three to five…View ↗
For managed services arrangements, the total contract consideration is typically a fixed monthly fee, but these contracts may also have…View ↗
Our SaaS payments platform arrangements are comprised of one performance obligation. Revenue for these services is based primarily on a fee…View ↗
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10-K for FY2025, filed Feb 19, 2026
FY2025 revenue by product or service ↗
$1.2B
-
10-K for FY2025, filed Feb 19, 2026
$1.2B ↗
| Segment | Share | Revenue | How money arrives |
|---|---|---|---|
|
SaaS and Related Solutions
Mix
10-K for FY2025, filed Feb 19, 2026 |
90%
FY2022: 88%
|
SaaS and Related Solutions, FY2025
$1.1B Sources
|
Mix |
|
Software and Services
|
6.1%
FY2022: 8.0%
|
Software and Services, FY2025
$74.3M Sources
|
|
|
Maintenance
|
3.9%
FY2022: 4.2%
|
Maintenance, FY2025
$47.3M Sources
|
Who Were Their Customers?
CSG serves communications providers and businesses across retail, healthcare, financial services, insurance and government, as well as merchants using its payments platform. Dedicated account teams work with customers, with industry partnerships and alliances also supporting sales.
10-K for FY2025, filed Feb 19, 2026We work with some of the world’s leading brands in a wide variety of industry verticals, including leading CSPs like Charter, Comcast, MTN…View ↗
We organize our sales efforts to customers primarily within our geographically dispersed, dedicated account teams, with senior level…View ↗
We have been recognized as a leader in payments, providing a full end-to-end SaaS payments platform, allowing organizations to accept…View ↗
Did Revenues Turn Into Profits?
Yes. It kept 5 cents of every revenue dollar as net income in FY2025 and turned 12 cents into free cash flow.
10-K for FY2025, filed Feb 19, 2026
$118.7MView ↗
10-K for FY2025, filed Feb 19, 2026
$55.9MView ↗
10-K for FY2025, filed Feb 19, 2026
$141.4MView ↗
How Were They Changing?
10-Q for Q1 FY2026, filed May 7, 2026
Open tableView ↗
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May 14, 2026
NEC completed its acquisition of CSG
Each CSG common share was converted into the right to receive $80.70 in cash.
Sources
8-K, filed May 14, 2026
On the terms and subject to the conditions set forth in the Merger Agreement, at the effective time of the Merger (the “Effective Time”)…View ↗
Grew. Revenue grew 17% in 4 years, from $1B in FY2021 to $1.2B in FY2025, about 4% a year.
Who Did They Compete With?
Competes with Amdocs, NEC Netcracker, Salesforce, Adobe, Pegasystems, Twilio, Ericsson, Huawei, Aria, Zuora, Intrado, Genesys, Accenture, Tech Mahindra, FIS, Chase Payment Solutions, Stripe, Square, Paymentus, and Invoice Cloud
10-K for FY2025, filed Feb 19, 2026The market for our offerings is competitive and evolving. We compete with both independent providers and in-house developers of revenue…View ↗
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