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Mattersight Corp

No Longer Reporting

The company has not filed an annual or quarterly report since its Q2 FY2018 10-Q, filed Aug 9, 2018. Its latest SEC filing is a 15-12G from Aug 30, 2018.

The sections below describe the company as of the FY2017 annual report.

What Did They Do?

Provides behavioral analytics software services that analyze customer conversations for companies in healthcare, insurance, financial services, and other industries.

How Did They Make Money?

Clients pay for behavioral analytics subscriptions priced by users, offerings, and sometimes call hours. Deployment fees are spread over the subscription term, while consulting is charged at a fixed fee or by time and materials as the work is performed.

FY2017 revenue

Who Were Their Customers?

Clients enter into direct contractual relationships with Mattersight.

Did Revenues Turn Into Profits?

No. It lost $16.3M in FY2017.

Operating income, FY2017
−26% of revenue
▼ −35% (Loss) vs FY2016 (−$18.8M, −45%)
Net income, FY2017
−35% of revenue
▼ −22% (Loss) vs FY2016 (−$21M, −50%)

How Were They Changing?

Since the FY2017 annual report
Latest quarter: Q2 FY2018, the three months to Jun 30, 2018
Revenue
▲ +11%
vs $10.6M in Q2 FY2017
Net income
▼ −33% (Loss)
vs −$6.8M in Q2 FY2017
  • Aug 20, 2018 Mattersight completed its merger and requested Nasdaq delisting Trading was suspended, and the company asked Nasdaq to delist its common stock.

Grew. Revenue grew 35% in 4 years, from $34.5M in FY2013 to $46.5M in FY2017, about 8% a year.

Shorter subscription terms The earlier report describes managed-services contracts as generally longer than the subscription periods described in the latest report; both also describe shorter pilots.

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