Financial Snapshot

Revenue
$915.1M
TTM
Gross Margin
70.59%
TTM
Net Earnings
$56.89M
TTM
Current Assets
Q3 2024
Current Liabilities
Q3 2024
Current Ratio
140.56%
Q3 2024
Total Assets
Q3 2024
Total Liabilities
Q3 2024
Book Value
$1.275B
Q3 2024
Cash
Q3 2024
P/E
28.75
Sep 13, 2024 EST
Free Cash Flow
$128.1M
TTM

Revenues

Revenues

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Revenue YoY Change

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Revenues

Concept 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000
Revenue $910.4M $902.2M $874.5M $1.274B $1.304B $1.230B $1.135B $1.062B $1.130B $1.128B $907.3M $839.5M $782.6M $726.8M $703.6M $669.5M $534.5M $368.8M $278.8M $249.8M $192.7M $157.8M $131.2M $141.7M $120.6M
YoY Change 0.9% 3.17% -31.34% -2.3% 6.01% 8.33% 6.88% -6.03% 0.16% 24.37% 8.07% 7.27% 7.68% 3.3% 5.09% 25.26% 44.93% 32.28% 11.61% 29.63% 22.12% 20.27% -7.41% 17.5%

Expenses

Cost Of Revenues

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Gross Profit

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Gross Profit Margin

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Gross Profit

Concept 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000
Revenue $910.4M $902.2M $874.5M $1.274B $1.304B $1.230B $1.135B $1.062B $1.130B $1.128B $907.3M $839.5M $782.6M $726.8M $703.6M $669.5M $534.5M $368.8M $278.8M $249.8M $192.7M $157.8M $131.2M $141.7M $120.6M
Cost Of Revenue $277.1M $295.1M $298.6M $287.6M $304.2M $449.2M $446.8M $422.6M $428.9M $415.1M $306.4M $282.0M $268.4M $238.3M $239.9M $258.3M $230.0M $191.3M $134.6M $112.8M $89.30M $78.10M $69.90M $81.80M $61.90M
Gross Profit $633.3M $607.2M $575.9M $542.7M $542.4M $780.5M $688.4M $639.5M $701.4M $713.3M $600.9M $557.5M $514.3M $488.5M $463.7M $411.3M $304.5M $177.5M $144.1M $137.1M $103.4M $79.70M $61.30M $59.90M $58.70M
Gross Profit Margin 69.56% 67.3% 65.86% 42.61% 41.6% 63.47% 60.64% 60.21% 62.05% 63.21% 66.23% 66.41% 65.71% 67.21% 65.9% 61.43% 56.97% 48.13% 51.69% 54.88% 53.66% 50.51% 46.72% 42.27% 48.67%

Selling, General & Admin Expense

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Research & Development

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Depreciation, Depletion & Amortization

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SGA Expense to Gross Profit Ratio

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R&D To Gross Profit Ratio

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DDA To Gross Profit Ratio

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Operating Expenses Total

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Operating Profits/Loss

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Operational Expenses

Concept 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000
Selling, General & Admin $399.5M $392.9M $376.8M $327.3M $379.2M $426.2M $415.0M $407.0M $412.7M $415.3M $327.4M $317.6M $293.9M $297.4M $292.0M $282.1M $259.2M $148.2M $98.40M $83.10M $63.00M $52.30M $45.90M $48.20M $44.90M
YoY Change 1.67% 4.28% 15.11% -13.68% -11.02% 2.7% 1.97% -1.4% -0.61% 26.84% 3.07% 8.07% -1.16% 1.84% 3.51% 8.83% 74.9% 50.61% 18.41% 31.9% 20.46% 13.94% -4.77% 7.35%
% of Gross Profit 63.09% 64.72% 65.43% 60.32% 69.92% 54.6% 60.28% 63.64% 58.85% 58.22% 54.48% 56.97% 57.15% 60.88% 62.97% 68.59% 85.12% 83.49% 68.29% 60.61% 60.93% 65.62% 74.88% 80.47% 76.49%
Research & Development $133.8M $130.6M $123.3M $128.2M $134.2M $209.1M $190.6M $171.1M $177.7M $173.7M $126.5M $115.9M $111.0M $96.53M $83.80M $88.30M $87.70M $53.00M $34.90M $32.00M $23.20M $17.40M $15.20M $14.20M $21.30M
YoY Change 2.42% 5.96% -3.79% -4.53% -35.8% 9.68% 11.44% -3.7% 2.25% 37.31% 9.17% 4.42% 15.0% 15.18% -5.1% 0.68% 65.47% 51.86% 9.06% 37.93% 33.33% 14.47% 7.04% -33.33%
% of Gross Profit 21.13% 21.52% 21.41% 23.61% 24.75% 26.79% 27.69% 26.75% 25.33% 24.36% 21.06% 20.79% 21.58% 19.76% 18.07% 21.47% 28.8% 29.86% 24.22% 23.34% 22.44% 21.83% 24.8% 23.71% 36.29%
Depreciation & Amortization $71.49M $67.96M $75.45M $85.38M $80.85M $88.92M $105.7M $114.3M $106.3M $99.46M $55.97M $57.10M $53.04M $48.95M $49.30M $55.10M $46.80M $20.90M $17.70M $12.90M $10.10M $9.400M $7.400M $7.700M $5.700M
YoY Change 5.19% -9.93% -11.63% 5.61% -9.07% -15.9% -7.46% 7.49% 6.87% 77.72% -1.98% 7.65% 8.35% -0.71% -10.53% 17.74% 123.92% 18.08% 37.21% 27.72% 7.45% 27.03% -3.9% 35.09%
% of Gross Profit 11.29% 11.19% 13.1% 15.73% 14.91% 11.39% 15.36% 17.87% 15.16% 13.94% 9.31% 10.24% 10.31% 10.02% 10.63% 13.4% 15.37% 11.77% 12.28% 9.41% 9.77% 11.79% 12.07% 12.85% 9.71%
Operating Expenses $558.7M $549.8M $529.1M $485.3M $544.3M $666.3M $639.8M $622.1M $633.5M $634.2M $478.6M $458.0M $427.8M $415.4M $398.1M $395.7M $366.6M $204.4M $134.6M $115.0M $86.30M $69.60M $61.10M $62.40M $68.30M
YoY Change 1.61% 3.92% 9.03% -10.85% -18.3% 4.14% 2.85% -1.8% -0.11% 32.51% 4.5% 7.05% 3.0% 4.33% 0.61% 7.94% 79.35% 51.86% 17.04% 33.26% 23.99% 13.91% -2.08% -8.64%
Operating Profit $74.59M $57.36M $46.84M $57.42M -$1.973M $114.2M $48.63M $17.37M $67.85M $79.11M $122.3M $99.55M $86.48M $73.11M $65.60M $15.60M -$62.10M -$26.90M $9.500M $22.10M $17.10M $10.10M $200.0K -$2.500M -$9.600M
YoY Change 30.04% 22.44% -18.42% -3010.39% -101.73% 134.91% 180.03% -74.41% -14.23% -35.31% 22.84% 15.12% 18.29% 11.44% 320.51% -125.12% 130.86% -383.16% -57.01% 29.24% 69.31% 4950.0% -108.0% -73.96%

Interest Expenses

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Interest Expenses To Operating Income %

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Other Expense/Income

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Interest & Other Expense/Income

Concept 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000
Interest Expense -$3.829M $7.877M $10.33M $39.80M $40.31M $37.34M $35.96M $34.96M $33.89M $36.66M $29.78M $31.03M $32.36M $29.90M -$41.00M -$35.30M -$31.40M $8.400M $8.200M $3.300M $1.300M $500.0K -$200.0K -$300.0K -$400.0K
YoY Change -148.61% -23.71% -74.06% -1.27% 7.95% 3.85% 2.85% 3.18% -7.57% 23.11% -4.04% -4.09% 8.24% -172.92% 16.15% 12.42% -473.81% 2.44% 148.48% 153.85% 160.0% -350.0% -33.33% -25.0%
% of Operating Profit -5.13% 13.73% 22.04% 69.32% 32.69% 73.94% 201.32% 49.94% 46.34% 24.35% 31.17% 37.42% 40.89% -62.5% -226.28% 86.32% 14.93% 7.6% 4.95% -100.0%
Other Income/Expense, Net -$3.084M -$2.594M -$7.339M -$99.09M -$37.59M -$36.47M -$29.73M -$40.84M -$44.67M -$57.71M -$58.97M -$31.79M -$40.32M -$34.58M -$500.0K -$8.500M -$23.80M -$600.0K -$200.0K $400.0K $1.400M $1.800M -$400.0K -$200.0K -$200.0K
YoY Change 18.89% -64.65% -92.59% 163.57% 3.07% 22.68% -27.2% -8.58% -22.59% -2.14% 85.51% -21.16% 16.6% 6816.0% -94.12% -64.29% 3866.67% 200.0% -150.0% -71.43% -22.22% -550.0% 100.0% 0.0%

Income/Loss

Pretax Income

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Income Tax

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Net Profits/Loss

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Pretax Income YoY Change

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Income Tax Rate

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Net Profits/Loss YoY Change

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Basic EPS

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Net Income To Revenue Ratio

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Pretax & Net Income

Concept 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000
Pretax Income $61.27M $54.76M $39.50M -$41.66M -$39.57M $77.76M $18.90M -$23.47M $23.18M $21.40M $63.32M $67.76M $46.16M $38.53M $24.20M -$58.90M -$169.8M -$39.50M $12.10M $21.00M $19.90M $12.30M -$3.100M -$8.100M -$10.20M
YoY Change 11.89% 38.62% -194.82% 5.3% -150.88% 311.44% -180.51% -201.27% 8.3% -66.2% -6.57% 46.81% 19.81% 59.19% -141.09% -65.31% 329.87% -426.45% -42.38% 5.53% 61.79% -496.77% -61.73% -20.59%
Income Tax $21.64M $39.10M $23.85M $6.937M $6.943M $7.542M $22.35M $2.772M $952.0K -$15.00M $4.539M $8.960M $5.532M $9.940M $7.100M $19.70M $27.70M $100.0K $9.600M $1.900M $1.900M $2.200M $1.600M $500.0K $400.0K
% Of Pretax Income 35.31% 71.41% 60.38% 9.7% 118.28% 4.11% -70.08% 7.17% 13.22% 11.99% 25.8% 29.34% 79.34% 9.05% 9.55% 17.89%
Net Earnings $17.81M $14.90M $14.41M -$7.267M $28.68M $65.99M -$6.627M -$29.38M $17.64M $30.93M $53.76M $54.00M $36.99M $25.58M $15.60M -$80.40M -$198.6M -$40.50M $1.700M $19.10M $17.90M $10.10M -$4.600M -$8.600M -$10.50M
YoY Change 19.55% 3.37% -298.33% -125.33% -56.53% -1095.79% -77.44% -266.57% -42.98% -42.46% -0.45% 45.98% 44.61% 63.98% -119.4% -59.52% 390.37% -2482.35% -91.1% 6.7% 77.23% -319.57% -46.51% -18.1%
Net Earnings / Revenue 1.96% 1.65% 1.65% -0.57% 2.2% 5.37% -0.58% -2.77% 1.56% 2.74% 5.92% 6.43% 4.73% 3.52% 2.22% -12.01% -37.16% -10.98% 0.61% 7.65% 9.29% 6.4% -3.51% -6.07% -8.71%
Basic Earnings Per Share $0.28 -$0.09 -$0.07 -$0.23 $0.43 $1.02 -$0.10 -$0.47 $0.29 $0.53 $1.01 $0.97 $0.58 $0.33
Diluted Earnings Per Share $0.28 -$0.09 -$0.07 -$0.23 $0.43 $1.00 -$0.10 -$0.47 $0.28 $0.52 $0.99 $0.96 $0.56 $0.31 $471.3K -$2.481M -$6.168M -$1.258M $52.15K $585.9K $608.8K $429.8K -$244.7K -$459.9K -$564.5K

Assets & Liabilities

Cash & Short-Term Investments

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Cash & Equivalents

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Cash To Operating Expenses Ratio

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Inventory

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Receivables

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Total Short-Term Assets

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Property, Plant And Equipment

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Long-Term Investments

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Total Long-Term Assets

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Total Assets

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Net Income To Total Assets Percentage

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Accounts Payable

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Short-Term Debt

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Long Term Debt Due

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Total Short-Term Liabilities

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Long-Term Debt

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Other Long-Term Liabilities

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Total Long-Term Liabilities

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Total Liabilities

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Short-Term To Long-Term Debt Ratio

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Short-Term Assets To Debt Ratio

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Long-Term Debt To Net Income Ratio

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Assets & Liabilities

Concept 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000
Cash & Short-Term Investments $242.1M $282.8M $359.6M $714.9M $399.4M $402.3M $344.5M $310.5M $408.1M $320.8M $410.7M $223.6M $150.7M $169.9M $184.3M $115.9M $83.20M $176.8M $223.7M $240.4M $228.7M $133.9M $49.90M $43.30M
YoY Change -14.4% -21.35% -49.7% 78.99% -0.72% 16.78% 10.95% -23.92% 27.21% -21.89% 83.68% 48.37% -11.3% -7.81% 59.02% 39.3% -52.94% -20.97% -6.95% 5.12% 70.8% 168.34% 15.24%
Cash & Equivalents $85.90M $147.8M $157.0M $342.1M $100.0K $370.0M $337.9M $307.4M $352.1M $285.1M $378.6M $210.0M $150.7M $169.9M $184.3M $115.9M $83.20M $49.30M $55.70M $45.10M $77.50M $133.9M $49.90M $43.30M
Short-Term Investments $686.0K $697.0K $765.0K $51.00M $20.20M $32.30M $6.600M $3.200M $56.00M $35.80M $32.00M $13.60M $0.00 $0.00 $127.5M $167.9M $195.3M $151.2M $0.00
Other Short-Term Assets $59.50M $75.37M $53.75M $104.6M $131.8M $140.0M $121.5M $77.40M $71.30M $109.8M $78.70M $94.70M $80.90M $64.30M $81.00M $63.40M $74.90M $69.50M $60.00M $9.900M $6.000M $4.100M $5.000M $6.600M
YoY Change -21.05% 40.23% -48.61% -20.64% -5.86% 15.23% 56.98% 8.56% -35.06% 39.52% -16.9% 17.06% 25.82% -20.62% 27.76% -15.35% 7.77% 15.83% 506.06% 65.0% 46.34% -18.0% -24.24%
Inventory $14.21M $12.63M $5.337M $20.10M $20.50M $25.00M $19.90M $17.50M $18.30M $17.50M $10.70M $15.00M $14.40M $17.00M $14.40M $20.50M $19.50M $20.90M $18.80M $17.30M $15.80M $8.900M $7.500M $11.00M
Prepaid Expenses
Receivables $257.4M $248.9M $236.5M $438.2M $447.4M $439.1M $296.3M $266.6M $256.4M $262.1M $194.3M $168.4M $154.8M $150.8M $127.8M $113.2M $116.4M $51.30M $53.20M $39.10M $33.70M $27.30M $30.80M $32.50M
Other Receivables $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00
Total Short-Term Assets $573.2M $619.7M $655.2M $1.278B $999.1M $1.006B $782.2M $672.1M $754.1M $710.2M $694.4M $501.7M $400.7M $401.9M $407.5M $313.0M $294.1M $318.6M $355.7M $306.6M $284.2M $174.2M $93.20M $93.30M
YoY Change -7.5% -5.42% -48.72% 27.89% -0.72% 28.65% 16.38% -10.87% 6.18% 2.28% 38.41% 25.21% -0.3% -1.37% 30.19% 6.43% -7.69% -10.43% 16.01% 7.88% 63.15% 86.91% -0.11%
Property, Plant & Equipment $77.82M $102.5M $99.52M $195.1M $218.3M $100.1M $89.10M $77.60M $68.90M $62.50M $40.10M $38.20M $28.30M $23.20M $24.50M $30.50M $36.30M $27.00M $24.10M $17.50M $14.10M $13.00M $12.50M $13.00M
YoY Change -24.05% 2.95% -48.99% -10.63% 118.08% 12.35% 14.82% 12.63% 10.24% 55.86% 4.97% 34.98% 21.98% -5.31% -19.67% -15.98% 34.44% 12.03% 37.71% 24.11% 8.46% 4.0% -3.85%
Goodwill
YoY Change
Intangibles
YoY Change
Long-Term Investments $5.146M $5.146M
YoY Change 0.0%
Other Assets $103.4M $92.38M $81.74M $104.8M $103.4M $103.2M $85.70M $103.6M $66.90M $44.90M $43.70M $43.90M $51.80M $48.50M $57.30M $73.20M $117.1M $98.40M $102.2M $13.20M $14.00M $1.700M $1.600M $3.100M
YoY Change 11.93% 13.02% -22.01% 1.35% 0.19% 20.42% -17.28% 54.86% 49.0% 2.75% -0.46% -15.25% 6.8% -15.36% -21.72% -37.49% 19.0% -3.72% 674.24% -5.71% 723.53% 6.25% -48.39%
Total Long-Term Assets $1.653B $1.694B $1.706B $1.984B $2.017B $1.861B $1.798B $1.691B $1.602B $1.630B $1.079B $1.063B $1.099B $974.2M $988.8M $1.024B $1.198B $275.1M $253.9M $92.40M $44.50M $32.90M $23.50M $24.30M
YoY Change -2.4% -0.7% -14.0% -1.66% 8.4% 3.46% 6.37% 5.56% -1.76% 51.16% 1.5% -3.3% 12.8% -1.48% -3.48% -14.51% 335.55% 8.35% 174.78% 107.64% 35.26% 40.0% -3.29%
Total Assets $2.226B $2.314B $2.361B $3.261B $3.016B $2.867B $2.581B $2.363B $2.356B $2.341B $1.773B $1.564B $1.500B $1.376B $1.396B $1.337B $1.492B $593.7M $609.6M $399.0M $328.7M $207.1M $116.7M $117.6M
YoY Change
Accounts Payable $26.30M $43.63M $39.50M $77.00M $71.60M $71.60M $84.60M $62.00M $65.40M $72.90M $65.70M $47.40M $51.20M $38.70M $48.30M $39.90M $50.70M $36.40M $23.00M $27.00M $17.60M $18.20M $15.40M $56.00M
YoY Change -39.72% 10.46% -48.7% 7.54% 0.0% -15.37% 36.45% -5.2% -10.29% 10.96% 38.61% -7.42% 32.3% -19.88% 21.05% -21.3% 39.29% 58.26% -14.81% 53.41% -3.3% 18.18% -72.5%
Accrued Expenses $108.9M $121.6M $147.0M $249.6M $173.9M $160.9M $174.9M $174.2M $157.1M $186.9M $153.3M $148.1M $135.3M $136.3M $112.1M $97.50M $109.2M $72.40M $68.90M $42.20M $33.20M $25.40M $22.90M $19.80M
YoY Change -10.43% -17.25% -41.12% 43.53% 8.08% -8.0% 0.4% 10.88% -15.94% 21.92% 3.51% 9.46% -0.73% 21.59% 14.97% -10.71% 50.83% 5.08% 63.27% 27.11% 30.71% 10.92% 15.66%
Deferred Revenue
YoY Change
Short-Term Debt $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00
YoY Change
Long-Term Debt Due $1.433M $1.848M $2.629M $389.0M $7.000M $4.300M $4.500M $4.600M $2.100M $0.00 $6.600M $5.900M $6.200M $0.00 $22.70M $4.100M $0.00 $2.200M $42.20M $200.0K $300.0K
YoY Change -22.46% -29.71% -99.32% 5457.14% 62.79% -4.44% -2.17% 119.05% -100.0% 11.86% -4.84% -100.0% 453.66% -100.0% -94.79% 21000.0% -33.33%
Total Short-Term Liabilities $418.2M $471.1M $479.5M $1.163B $702.9M $661.8M $505.5M $462.4M $442.4M $477.9M $413.5M $394.2M $383.1M $344.2M $410.1M $351.6M $356.8M $234.1M $229.1M $110.3M $79.60M $104.8M $52.00M $89.80M
YoY Change -11.23% -1.76% -58.79% 65.51% 6.21% 30.92% 9.32% 4.52% -7.43% 15.57% 4.9% 2.9% 11.3% -16.07% 16.64% -1.46% 52.41% 2.18% 107.71% 38.57% -24.05% 101.54% -42.09%
Long-Term Debt $412.1M $411.2M $410.8M $405.8M $840.0M $777.8M $768.5M $744.3M $736.0M $726.2M $635.8M $570.8M $591.2M $583.2M $598.2M $620.9M $610.0M $1.100M $1.300M $0.00 $0.00 $3.900M $43.50M $2.500M
YoY Change 0.2% 0.1% 1.23% -51.69% 8.0% 1.21% 3.25% 1.13% 1.35% 14.22% 11.39% -3.45% 1.37% -2.51% -3.66% 1.79% 55354.55% -15.38% -100.0% -91.03% 1640.0%
Other Long-Term Liabilities $117.7M $125.1M $62.49M $167.1M $190.9M $123.4M $139.0M $115.3M $82.10M $100.8M $77.10M $73.80M $85.20M $72.20M $95.60M $142.0M $183.5M $159.0M $156.4M $5.400M $4.400M $2.200M $2.500M $2.700M
YoY Change -5.96% 100.2% -62.6% -12.47% 54.7% -11.22% 20.56% 40.44% -18.55% 30.74% 4.47% -13.38% 18.01% -24.48% -32.68% -22.62% 15.41% 1.66% 2796.3% 22.73% 100.0% -12.0% -7.41%
Total Long-Term Liabilities $529.7M $536.3M $473.3M $572.9M $1.031B $901.2M $907.5M $859.6M $818.1M $827.0M $712.9M $644.6M $676.4M $655.4M $693.8M $762.9M $793.5M $160.1M $157.7M $5.400M $4.400M $6.100M $46.00M $5.200M
YoY Change -1.23% 13.32% -17.39% -44.43% 14.39% -0.69% 5.57% 5.07% -1.08% 16.01% 10.6% -4.7% 3.2% -5.53% -9.06% -3.86% 395.63% 1.52% 2820.37% 22.73% -27.87% -86.74% 784.62%
Total Liabilities $960.1M $1.021B $972.6M $1.788B $1.787B $1.618B $1.460B $1.356B $1.296B $1.343B $1.146B $1.054B $1.073B $1.014B $1.126B $1.129B $1.169B $396.1M $389.9M $115.6M $84.00M $110.9M $98.00M $95.00M
YoY Change -6.01% 5.03% -45.62% 0.1% 10.44% 10.81% 7.65% 4.68% -3.5% 17.17% 8.73% -1.74% 5.76% -9.9% -0.27% -3.48% 195.2% 1.59% 237.28% 37.62% -24.26% 13.16% 3.16%

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Market Cap: $1.6357 Billion

About Verint Systems Inc

Verint Systems, Inc. engages in providing actionable intelligence. The company is headquartered in Melville, New York and currently employs 3,700 full-time employees. The company went IPO on 2002-05-16. AI-powered platforms are specifically designed for the customer engagement domain to increase the level of their CX automation rather than hire additional employees. The Company’s Verint Open Platform is designed to help brands increase CX automation across all touchpoints between their organization and their customers: in the contact center, back office, branch, websites, and mobile apps. Its platform is differentiated based on an open approach and an architecture with behavioral data and Verint Da Vinci AI at the platform core. Its platform offers brands a range of capabilities, including a large team of AI-powered bots, communication channels, AI-powered routing, Intelligent Virtual Assistant (IVA) for voice and digital, analytics and insights, forecasting and scheduling, quality and compliance, and the voice of the customer/employee.

Industry: Services-Computer Integrated Systems Design Peers: ACI Worldwide Inc Blackbaud Inc E2open Parent Holdings Inc Envestnet Inc EverCommerce Inc Microstrategy Inc PagerDuty Inc Salesforce Inc Sprinklr Inc Vertex Inc