The company has not filed an annual or quarterly report since its FY2022 10-K, filed Sep 8, 2023. Its latest SEC filing is a SC 13G/A from Feb 15, 2024.
10-K for FY2022, filed Sep 8, 2023
The sections below describe the company as of the FY2022 annual report.
Provides global support and managed services for communications systems, alongside contact-center and unified-communications software, applications and devices, to businesses and government organizations.
10-K for FY2022, filed Sep 8, 2023Complementing our product and solutions portfolio is an award-winning global services portfolio, delivered by Avaya and our extensive…View ↗
Professional Services enable our customers to take full advantage of their IT and communications solution investments to drive measurable…View ↗
Contact Center: Avaya’s industry-leading contact center solutions enable clients to build a customized portfolio of applications to drive…View ↗
Our solutions address the needs of a diverse range of businesses, including large multinational enterprises, small and medium-sized…View ↗
Customers buy one-time software licenses and hardware when the software is made available or equipment is delivered; they pay over contract terms for subscriptions, cloud, managed and support services. Invoices typically go out upon acceptance or monthly for a series of services, with payment typically due within 30 to 60 days.
10-K for FY2022, filed Sep 8, 2023Customer contracts are typically made pursuant to purchase orders and statements of work based on master purchase or partner agreements.…View ↗
The Company’s software licenses provide users with access to capabilities such as voice, video, conferencing, messaging and collaboration.…View ↗
The Company also sells its software under its subscription-based offerings which mainly consist of term software license arrangements and…View ↗
The Company’s hardware, phones, gateways, and servers, each of which has a stand-alone functionality, are generally considered distinct…View ↗
The Company’s support services provide supplemental maintenance options to end-users in support of the Company’s products and solutions…View ↗
$2.5B
10-K for FY2022, filed Sep 9, 2023
$2.5B ↗
Serves small and medium-sized businesses, multinational enterprises and government organizations across many industries. Customers buy directly from Avaya or through channel partners, including distributors, service providers, dealers, resellers and systems integrators.
10-K for FY2022, filed Sep 8, 2023Our solutions address the needs of a diverse range of businesses, including large multinational enterprises, small and medium-sized…View ↗
Avaya employs a flexible, go-to-market strategy to support our diverse customer base. Our customers range in size from small businesses…View ↗
Our customer-centric, cloud-first, global go-to-market strategy serves to focus and strengthen our reach and impact on large multinational…View ↗
The Company derives revenue primarily from the sale of products and services for communications systems and applications. The Company sells…View ↗
10-K for FY2022, filed Sep 8, 2023
The Company relies on a limited number of contract manufacturers and suppliers to provide manufacturing services for its products. The…View ↗
No. It lost $2.1B in FY2022.
10-K for FY2022, filed Sep 9, 2023
Cloud and subscriptions
The earlier report said unified-communications and contact-center products were evolving for cloud deployment and described OneCloud; the latest says the portfolio added cloud-based solutions and offers subscription models across cloud and on-premises deployments.
10-K for FY2019, filed Nov 29, 2019 10-K for FY2022, filed Sep 8, 2023Avaya offers an open, extensible development platform, enabling customers and third parties to easily create custom applications and…View ↗
Contact Center ("CC"): Avaya’s industry-leading digital contact center solutions enable customers to build a customized portfolio of…View ↗
For customers who choose a cloud model, we utilize Avaya OneCloud to deliver our Products & Solutions and Services. Avaya OneCloud delivers…View ↗
Products & Solutions encompasses our CC and UCC software platforms, applications and devices. During fiscal 2022, we expanded our portfolio…View ↗
Avaya offers the full spectrum of deployment options, including via private cloud/dedicated instance, multi-tenant public cloud, hybrid…View ↗
A subscription licensing model can help customers begin their journey to the cloud by changing from an ownership model for existing…View ↗
Professional services
Earlier, professional services covered the solution lifecycle; the latest report says the team has refocused on client needs and cloud migration, with work moving from implementations toward migration consulting.
10-K for FY2019, filed Nov 29, 2019 10-K for FY2022, filed Sep 8, 2023Professional Services enable businesses worldwide to take full advantage of their IT and communications solution investments to drive…View ↗
Professional Services enable our customers to take full advantage of their IT and communications solution investments to drive measurable…View ↗
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