The company has not filed an annual or quarterly report since its Q2 FY2022 10-Q, filed Sep 3, 2021. Its latest SEC filing is a SC 13G/A from Feb 11, 2022.
10-Q for Q2 FY2022, filed Sep 3, 2021
The sections below describe the company as of the FY2021 annual report.
Sells cloud software that collects and analyzes customer and employee feedback and experience data, then helps businesses act on those insights.
10-K for FY2021, filed Mar 22, 2021Our SaaS (software-as-a-service) platform, the Medallia Experience Cloud, is built on modern technology and open architecture, utilizing…View ↗
Our SaaS platform is a purpose-built early warning system for customer and employee retention, making systems and people across…View ↗
Our platform captures a myriad of signals, and by applying analytics and artificial intelligence on those signals allows our customers to…View ↗
Medallia has a broad set of native signal capture capabilities going beyond the survey to capture digital, messaging, voice, video, ideas…View ↗
Customers pay for subscriptions to access Medallia’s hosted software, generally on one-to-three-year terms, with invoices usually sent in advance in annual installments. Customers also pay for ongoing managed services over the service term and for implementation and other professional services as those services are performed.
10-K for FY2021, filed Mar 22, 2021We offer our platform through a SaaS business model. We use a “land-and-expand” model, whereby once customers have deployed our platform…View ↗
Subscription revenue is derived from customers accessing the Company's proprietary hosted cloud application. The Company's customers do not…View ↗
The Company recognizes subscription revenue ratably over the subscription term, commencing on the date the service is provisioned.View ↗
Managed services support our customers by providing a range of ongoing services including program design, launch, enhancement, expansion…View ↗
Implementation and other services revenue are recognized as services are performed.View ↗
$477.2M
10-K for FY2021, filed Mar 22, 2021
$477.2M ↗
Large and mid-sized businesses buy the platform for specific teams or across the enterprise, and the company also serves small and mid-sized businesses. Systems integrators and implementation partners help deliver it to customers; software and technology partners extend integrations and sales opportunities.
10-K for FY2021, filed Mar 22, 2021As an award-winning SaaS platform that pioneered customer, employee, citizen and patient experience we invest substantially in our sales…View ↗
We have a partner ecosystem that helps us market, deliver and extend our platform. We intend to grow this ecosystem to bring the benefits…View ↗
We also serve a variety of small and mid-size businesses that prove our products applicability across all levels of the market. We serve…View ↗
No. It lost $148.7M in FY2021.
10-K for FY2021, filed Mar 22, 2021
−$138MView ↗
10-K for FY2021, filed Mar 22, 2021
−$148.7MView ↗
10-K for FY2021, filed Mar 22, 2021
−$19.2MView ↗
10-Q for Q2 FY2022, filed Sep 4, 2021
−$62.5MView ↗
8-K, filed Nov 2, 2021
On October 29, 2021, pursuant to the terms of the Merger Agreement, the Merger was consummated. In the Merger, each issued and outstanding…View ↗
Grew. Revenue grew 83% in 3 years, from $261.2M in FY2018 to $477.2M in FY2021, about 22% a year.
Competes with Qualtrics, SurveyMonkey, Nice, Verint Systems, MaritzCX, and Towers Watson
10-K for FY2021, filed Mar 22, 2021in-house solutions or custom-development efforts; survey tools, such as Qualtrics and SurveyMonkey; contact center technology companies…View ↗
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