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Walgreens Boots Alliance, Inc. logo

Walgreens Boots Alliance, Inc.

walgreensbootsalliance.com

What Do They Do?

Sells prescription drugs, pharmacy services, and health and beauty products to consumers and patients through retail pharmacies, specialty and mail-order services.

How Do They Make Money?

Customers and third-party payors pay for merchandise and prescriptions when sold or dispensed, and for pharmacy services when provided. Wholesale customers pay when goods ship; healthcare payors also pay monthly under care contracts or based on savings.

revenue
SegmentShareRevenue
U.S. Retail Pharmacy
Sold outright

78%
FY2021: 85%
International
Sold outright

16%
FY2021: 15%
U.S. Healthcare
5.7%
FY2021: 0.0%

Who Are Their Customers?

Retail shoppers use Walgreens, Boots and other store and digital channels; the company also sells to wholesale customers and provides care to payors’ eligible members, cash-pay patients, health systems and provider groups.

Do Revenues Turn Into Profits?

No. It lost $8.6B in FY2024.

Operating income, FY2024
−10% of revenue
▲ +105% (Loss) vs FY2023 (−$6.9B, −5%)
Net income, FY2024
−6% of revenue
▲ +180% (Loss) vs FY2023 (−$3.1B, −2%)
Free cash flow, FY2024
0% of revenue
▼ Now a loss vs FY2023 ($141M, 0%)

How Are They Changing?

Since the FY2024 annual report
Latest quarter: Q3 FY2025, the three months to May 31, 2025
Revenue
▲ +7%
vs $36.4B in Q3 FY2024
Net income
▼ Now a loss
vs $344M in Q3 FY2024
U.S. Retail Pharmacy share of revenue vs 78.4% in Q3 FY2024
  • Aug 28, 2025 Sycamore completed its acquisition of Walgreens Boots Alliance Walgreens, Boots, Shields Health Solutions, CareCentrix and VillageMD will operate as separate companies, and WBA’s common stock ceased trading.
  • Jun 26, 2025 Fiscal 2025 guidance was withdrawn amid the pending acquisition

Growing. Revenue grew 21% in 4 years, from $122B in FY2020 to $147.7B in FY2024, about 5% a year.

Healthcare strategy becomes an operating business The earlier report described plans to build local clinical care using the pharmacy network and investments in primary, post-acute and home care. The latest describes a U.S. Healthcare business with clinical programs and integrated pharmacy and medical care.

Revenue over time
U.S. Retail Pharmacy International U.S. Healthcare Walgreens health
$200B$100B$0

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