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SmileDirectClub, Inc.

smiledirectclub.com

No Longer Reporting

The company has not filed an annual or quarterly report since its Q2 FY2023 10-Q, filed Aug 8, 2023. Its latest SEC filing is a 25-NSE from Dec 27, 2023.

The sections below describe the company as of the FY2022 annual report.

What Did They Do?

Sells custom clear aligners and oral care products to people seeking teeth straightening and smile care.

How Did They Make Money?

Customers pay for aligners upfront or with a down payment followed by fixed monthly SmilePay payments; aligners are shipped after purchase. The company also earns interest through SmilePay and sells retainers and other oral-care products separately.

FY2022 revenue

Who Were Their Customers?

Consumers buy through the company website or app, at SmileShops, or through affiliated dental practices; some start with doctor-prescribed impression kits shipped to their homes. Retainers and other products are sold on the website and at certain retail outlets.

Did Revenues Turn Into Profits?

No. It lost $86.4M in FY2022.

Operating income, FY2022
−56% of revenue
▲ +1% (Loss) vs FY2021 (−$259.3M, −41%)
Net income, FY2022
−18% of revenue
▼ −16% (Loss) vs FY2021 (−$102.4M, −16%)
Free cash flow, FY2022
−45% of revenue
▼ −15% (Loss) vs FY2021 (−$248.1M, −39%)

How Were They Changing?

Since the FY2022 annual report
Latest quarter: Q2 FY2023, the three months to Jun 30, 2023
Revenue
▼ −19%
vs $125.8M in Q2 FY2022
Net income
▼ −12% (Loss)
vs −$20.3M in Q2 FY2022
  • Oct 2, 2023 Restructuring plan provides for a sale or liquidation The plan contemplates a sale of the company's equity or liquidation if no going-concern transaction emerges.
  • Oct 2, 2023 Company and subsidiaries filed for bankruptcy protection The company and certain subsidiaries said they would continue operating during the court process.
  • Aug 8, 2023 Company said adjusted earnings and free cash flow were on track Management said adjusted earnings were on track to turn positive in the third quarter and free cash flow in the fourth.
  • Jul 5, 2023 Nasdaq allowed continued listing under a compliance plan The company was required to meet Nasdaq's $1.00 bid-price requirement by November 14, 2023.

Grew. Revenue grew 11% in 4 years, from $423.2M in FY2018 to $470.7M in FY2022, about 3% a year.

More ways to start treatment The earlier model centered on SmileShops and mailed impression kits; the latest report adds mobile scans and affiliated dental practices as ways to begin the customer journey.

Hybrid aligner care The earlier report describes remote monitoring after aligner shipment; the latest adds CarePlus, which combines an in-person dentist-office start with remote or in-person follow-up.

Who Did They Compete With?

Competes with Align Technology

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