EngageSmart, Inc. engages in the provision of customer engagement software and integrated payments capabilities. The company is headquartered in Braintree, Massachusetts and currently employs 971 full-time employees. The company went IPO on 2021-09-23. The firm offers single instance, multi-tenant Software-as-a-Service (SaaS) solutions. Its segments include Enterprise Solutions and SMB Solutions. Enterprise Solutions segment is engaged in providing SaaS solutions that simplify customer-client engagement through electronic billing and digital payments. SMB Solutions segment is engaged in providing end-to-end practice management solutions geared toward the health and wellness industry. The company serves both customers in the SMB Solutions segment and in the Enterprise Solutions segment across five core verticals: health and wellness, government, utilities and financial services. Its solutions are purpose-built for each vertical it serves, including business management software, customer engagement applications and billing and payment solutions. Its solutions include SimplePractice, InvoiceCloud, HealthPay24, and DonorDrive.

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