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EngageSmart, Inc.

engagesmart.com

No Longer Reporting

The company has not filed an annual or quarterly report since its Q3 FY2023 10-Q, filed Nov 2, 2023. Its latest SEC filing is a SC 13G/A from Feb 7, 2024.

The sections below describe the company as of the FY2022 annual report.

What Did They Do?

Builds and sells practice-management software, electronic billing and payment tools, and fundraising software for health and wellness practitioners, public and utility organizations, and healthcare and nonprofit organizations.

How Did They Make Money?

Customers pay recurring subscriptions for software access, usually monthly and billed in advance. For transaction-based services, customers, their clients, or both pay fees based on transaction count or value as transactions are processed.

FY2022 revenue

Who Were Their Customers?

Health and wellness practitioners generally sign up through a self-service website, often after a free trial. Government, utility and financial-services organizations, along with healthcare and fundraising organizations, are reached by direct sales, sometimes with software-provider partners.

Did Revenues Turn Into Profits?

Yes. It kept 7 cents of every revenue dollar as net income in FY2022.

Operating income, FY2022
5% of revenue
▲ Now profitable vs FY2021 (−$1.2M, −1%)
Net income, FY2022
7% of revenue
▲ Now profitable vs FY2021 (−$9M, −4%)

How Were They Changing?

Since the FY2022 annual report
Latest quarter: Q3 FY2023, the three months to Sep 30, 2023
Revenue
▲ +24%
vs $78.8M in Q3 FY2022
Net income
▲ +70%
vs $6.8M in Q3 FY2022
  • Jan 26, 2024 Vista completed its acquisition of EngageSmart, and its shares ceased trading
  • Nov 2, 2023 EngageSmart suspended financial guidance
  • Oct 23, 2023 EngageSmart agreed to be acquired by Vista
  • Aug 3, 2023 Acquired Luminello assets and sold HealthPay24

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