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How Do They Make Money?

revenue
SegmentShareRevenue
Products, Supplies
49%
FY2021: 45%
Products, Technology
28%
FY2021: 33%
Products, Furniture and Other
14%
FY2021: 15%
Services, Copy and Print
8.9%
FY2021: 7.0%

Do Revenues Turn Into Profits?

Not on paper. It lost $3M in FY2024, but brought in more cash than it spent: $32M of free cash flow.

Operating income, FY2024
2% of revenue
▼ −51% vs FY2023 ($330M, 4%)
Net income, FY2024
0% of revenue
▼ Now a loss vs FY2023 ($139M, 2%)
Free cash flow, FY2024
0% of revenue
▼ −87% vs FY2023 ($250M, 3%)

How Are They Changing?

Since the FY2024 annual report
Latest quarter: Q3 FY2025, the three months to Sep 27, 2025
Revenue
▼ −9%
vs $1.8B in Q3 FY2024
Net income
▼ −60%
vs $58M in Q3 FY2024
Products, Supplies share of revenue vs 49.3% in Q3 FY2024

Shrinking. Revenue fell 21% in 4 years, from $8.9B in FY2020 to $7B in FY2024, about 6% a year.

Revenue over time
Products, Supplies Products, Technology Products, Furniture and Other Services, Copy and Print
$10B$5B$0

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