Agilysys (NASDAQ: AGYS) is a hospitality software company that develops and sells point-of-sale, property management, payments, inventory and procurement, and related guest-management applications to hotels, resorts, casinos, cruise lines, restaurants, universities, stadiums, and healthcare facilities. Revenue comes from three categories: subscription and maintenance fees, professional services, and product sales, with the company pursuing a stated strategy of growing the subscription and maintenance share of the mix. Agilysys competes against Oracle Corp., Shiji, Infor, and Maestro, as well as proprietary in-house systems built by large hotel chains. The company is headquartered in Alpharetta, Georgia, operates one reportable segment serving the global hospitality industry, and traces its origins to 1963. As of the 10-K filed May 21, 2026 (fiscal year ended March 31, 2026), Agilysys serves customers across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India.

Revenue model

Revenue is reported in three categories: subscription and maintenance (recurring fees for cloud-native SaaS and on-premise software licenses and support), professional services (implementation, configuration, and training), and product sales (third-party hardware bundled with software solutions). The company's stated strategy is to grow the proportion of subscription and maintenance revenue relative to one-time product and services revenue.

Products and services

Core software products include point-of-sale (POS) systems, property management systems (PMS), inventory and procurement applications, payments processing, central reservations, loyalty and promotions management, and membership management. Solutions are offered as both cloud-native SaaS and on-premise deployments. Agilysys also bundles third-party hardware with its software and provides implementation and ongoing professional services.

Customers and end markets

Customers operate in the hospitality industry, including hotels, multi-amenity resorts, cruise lines, casinos, corporate foodservice operations, restaurants, universities, stadiums, and healthcare facilities. The filing does not disclose customer concentration data or specific customer counts.

Value-chain role

Agilysys is a software developer and solution integrator. It designs, develops, and deploys software applications, integrates those applications with third-party hardware and enterprise systems, and provides ongoing subscription, maintenance, and professional services to end operators in the hospitality industry.

Geographic exposure

Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India, with headquarters in Alpharetta, Georgia. The filing does not provide a regional revenue breakdown.

Competitors

Oracle Corp., Shiji, Infor, Maestro, In-house PMS systems built by large hotel chains

Source: SEC 10-K, filed 2026-05-21

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