AudioCodes Ltd
audiocodes.comWhat Do They Do?
Sells voice communications infrastructure, cloud platforms and artificial-intelligence applications and services to enterprises, contact centers and service providers.
20-F for FY2025, filed Mar 30, 2026
How Do They Make Money?
Customers buy software licenses and equipment, usually paying upon delivery; they also pay for SaaS, maintenance and support over contract terms, with professional services billed based on actual delivery.
20-F for FY2025, filed Mar 30, 2026The Group generates its revenues primarily from the sale of software licenses, equipment, and related services through a direct sales force…View ↗
For SaaS subscriptions, the Company provides access to its cloud-based software, without providing the customer with the right to take…View ↗
Software license and equipment revenues are recognized at the point of time when control is transferred, usually upon delivery.View ↗
Revenues from SaaS, maintenance and support services are generally recognized ratably over the term of the contract, as the services have a…View ↗
If the standalone selling price is not observable, the Group estimates the standalone selling price taking into account reasonably…View ↗
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20-F for FY2025, filed Mar 30, 2026
FY2025 revenue by product or service ↗
$245.6M
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20-F for FY2025, filed Mar 30, 2026
$245.6M ↗
| Segment | Share | Revenue | How money arrives |
|---|---|---|---|
|
Products
Sold outright
20-F for FY2025, filed Mar 30, 2026 |
47%
FY2022: 60%
|
Products, FY2025
$114.9M Sources
|
Sold outright |
|
Services
Recurring
20-F for FY2025, filed Mar 30, 2026 |
53%
FY2022: 40%
|
Services, FY2025
$130.7M Sources
|
Recurring |
Who Are Their Customers?
Enterprises and service providers buy directly and through channel partners; enterprise sales also flow through resellers, integrators and distributors. A small share of customers are OEMs that use AudioCodes technology in VoIP products.
20-F for FY2025, filed Mar 30, 2026Our sales and marketing strategy is based on a dual go-to market approach that combines direct engagement with enterprise customers and…View ↗
In parallel, we work closely with a broad channel community in our core markets, including service providers, managed service providers…View ↗
Our customers consist of enterprises (with direct and indirect relationships), service providers (with direct and indirect relationships)…View ↗
Our enterprise customers include a range of Fortune 1000 organizations, Public Sector organizations (central and local government…View ↗
Our service provider customers include a range of tier 1, 2 and 3 service providers that deploy our solution as part of their voice, UC…View ↗
AudioCodes’ OEM customers include vendors that leverage AudioCodes’ technology and quality to deliver VoIP products and solutions.View ↗
20-F for FY2025, filed Mar 30, 2026
During the years ended December 31, 2025, 2024 and 2023, the Group had a major customer which accounted for 13.8%, 13.3% and 16.3%…View ↗
Do Revenues Turn Into Profits?
Yes. It kept 4 cents of every revenue dollar as net income in FY2025 and turned 9 cents into free cash flow.
20-F for FY2025, filed Mar 30, 2026
$14MView ↗
20-F for FY2025, filed Mar 30, 2026
$9MView ↗
20-F for FY2025, filed Mar 30, 2026
$22.9MView ↗
How Are They Changing?
Flat. Revenue was $245.6M in FY2025, about the same as the $248.9M of FY2021.
Broader cloud communications platform
The older report describes Live as Microsoft Teams-focused managed services; the latest describes Live Platform as voice connectivity and AI services across Microsoft Teams, Webex Calling and Zoom Phone.
20-F for FY2022, filed Apr 24, 2023 20-F for FY2025, filed Mar 30, 2026To accelerate and simplify the delivery of its solutions, AudioCodes developed Live Platform, a cloud-based service delivery platform that…View ↗
Recording software
The older report describes SmartTAP as an enterprise compliance recording solution; the latest report describes Interaction Insights as a multitenant recording application that has superseded SmartTAP.
20-F for FY2022, filed Apr 24, 2023
Who Do They Compete With?
Competes with Oracle, Ribbon Communications, Cisco, Grandstream, Sangoma, Juniper, Adtran, Verint, NICE, Twilio, Jambonz, Cognigy, Genesys, Vonage, Telnyx, Five9, IBM, ASC, Microsoft, and Zoom
20-F for FY2025, filed Mar 30, 2026In the area of enterprise session border controllers, we compete with Oracle, Ribbon Communications, and Cisco.View ↗
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