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Best Buy Co., Inc. logo

Best Buy Co., Inc.

investors.bestbuy.com

What Do They Do?

Sells consumer technology products, appliances and related services to customers online, in stores and in their homes.

How Do They Make Money?

Most revenue comes from product and service sales: customers pay for products when they take them home or receive delivery, and pay for services at purchase or completion. Memberships are paid at the start of their term, while marketplace commissions are earned when third-party sellers ship products.

revenue
SegmentShareRevenue
Domestic
Sold outright

92%
FY2023: 92%
International
Sold outright
8.2%
FY2023: 7.6%

Who Are Their Customers?

Customers shop online, in stores and through in-home services; online product orders can be delivered or picked up at a Best Buy store or another pickup location.

Do Revenues Turn Into Profits?

Yes. It kept 3 cents of every revenue dollar as net income in FY2026 and turned 3 cents into free cash flow.

Operating income, FY2026
3% of revenue
▲ +10% vs FY2025 ($1.3B, 3%)
Net income, FY2026
3% of revenue
▲ +15% vs FY2025 ($927M, 2%)
Free cash flow, FY2026
3% of revenue
▼ −10% vs FY2025 ($1.4B, 3%)

How Are They Changing?

Since the FY2026 annual report
Latest quarter: Q2 FY2027, the three months to Aug 1, 2026
Revenue
▲ +4%
vs $9.4B in Q2 FY2026
Net income
▲ +69%
vs $186M in Q2 FY2026
Domestic share of revenue vs 92.2% in Q2 FY2026
  • Aug 3, 2026 Best Buy appointed Anne Bramman as CFO and named Jason Bonfig as incoming CEO Bramman will become CFO on August 19; Bonfig is set to succeed Corie Barry on November 1.
  • Jun 22, 2026 CFO Matt Bilunas announced his departure He was set to leave at the end of July as the company searched externally for a successor.
  • Apr 22, 2026 Jason Bonfig named to succeed CEO Corie Barry Barry planned to leave the CEO role and board at the end of October; Bonfig was appointed effective November 1.

Shrinking. Revenue fell 19% in 4 years, from $51.8B in FY2022 to $41.7B in FY2026, about 5% a year.

Revenue over time
Domestic International
$100B$50B$0

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