CCC Intelligent Solutions Holdings Inc (NASDAQ: CCC) is a SaaS and AI platform company that provides software for the insurance economy, with a focus on automotive insurance claims and collision repair workflows. Revenue comes primarily from subscription fees charged to insurers, collision repair facilities, parts suppliers, and automotive manufacturers that use the platform to manage claims and digitize operations. Founded in 1980 and headquartered in the U.S., CCC serves more than 35,000 customers as of the FY2025 10-K filed February 24, 2026, including 27 of the top 30 automotive insurance carriers and more than 30,500 collision repair facilities. The platform processes more than $200 billion of transactions annually and more than 600 million interface transactions per year across its network. Strong switching costs arise from deep workflow integration, long-term contracts, and a many-to-many network connecting insurers, repairers, parts suppliers, and OEMs. CCC went public via SPAC merger with Dragoneer Growth Opportunities Corp., which closed July 30, 2021.
- Revenue model
- Subscription-based SaaS fees from insurers, collision repair facilities, parts and diagnostics suppliers, and automotive manufacturers that use CCC's cloud platform to manage claims, estimate vehicle damage, and digitize insurance workflows.
- Products and services
- Cloud-based SaaS platform for insurance claims management, vehicle damage estimation, parts procurement, ADAS calibration workflows, AI-driven analytics, and network connectivity between insurers and collision repair participants. Platform processes more than $2 trillion of historical claims and repair data.
- Customers and end markets
- More than 300 insurers including 27 of the top 30 U.S. automotive insurance carriers and 9 of the top 15 disability insurance carriers (by DWP); more than 30,500 automotive collision repair facilities; more than 6,000 parts and diagnostics suppliers; 14 of the top 15 automotive manufacturers by vehicles in operation. All figures as reported in the FY2025 10-K filed February 24, 2026.
- Value-chain role
- Software platform connecting and digitizing interactions across the insurance claims value chain, sitting between insurers, repairers, parts suppliers, and OEMs to facilitate claims processing, vehicle damage assessment, parts sourcing, and payment workflows.
- Geographic exposure
- Primary operations in the U.S. insurance and automotive collision markets. The FY2025 10-K references the U.S. P&C insurance industry, which serviced over $1 trillion in DWP in 2024. International exposure not detailed in available filing excerpts.
Source: SEC 10-K, filed 2026-02-24
Industry:
Services-Prepackaged Software
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