$CRD-A
CRAWFORD & CO

2023 Q4 Form 10-K Financial Statement

#000095017024024987 Filed on March 04, 2024

View on sec.gov

Income Statement

Concept 2023 Q4 2023
Revenue $320.9M $1.317B
YoY Change -3.73% 6.96%
Cost Of Revenue $230.0M $957.8M
YoY Change -7.75% 3.57%
Gross Profit $90.90M $359.1M
YoY Change 8.2% 17.21%
Gross Profit Margin 28.32% 27.27%
Selling, General & Admin $84.71M $286.5M
YoY Change 36.02% 12.03%
% of Gross Profit 93.19% 79.79%
Research & Development
YoY Change
% of Gross Profit
Depreciation & Amortization $8.387M $35.74M
YoY Change -3.81% -0.99%
% of Gross Profit 9.23% 9.95%
Operating Expenses $88.28M $286.5M
YoY Change 37.29% 12.03%
Operating Profit $2.622M $72.57M
YoY Change -86.7% 43.4%
Interest Expense -$3.772M $17.04M
YoY Change -8.22% 65.22%
% of Operating Profit -143.86% 23.48%
Other Income/Expense, Net -$8.173M
YoY Change -623.57%
Pretax Income -$1.150M $47.36M
YoY Change -106.61% 838.51%
Income Tax -$161.0K $17.10M
% Of Pretax Income 36.1%
Net Earnings -$818.0K $30.61M
YoY Change -94.19% -267.22%
Net Earnings / Revenue -0.25% 2.32%
Basic Earnings Per Share
Diluted Earnings Per Share -$0.02 $0.62
COMMON SHARES
Basic Shares Outstanding
Diluted Shares Outstanding

Balance Sheet

Concept 2023 Q4 2023
SHORT-TERM ASSETS
Cash & Short-Term Investments $58.36M $58.36M
YoY Change 26.86% 26.86%
Cash & Equivalents $58.36M $58.36M
Short-Term Investments
Other Short-Term Assets $58.17M $58.17M
YoY Change 102.1% 102.1%
Inventory
Prepaid Expenses
Receivables $131.4M $248.0M
Other Receivables $4.842M $4.842M
Total Short-Term Assets $369.3M $369.3M
YoY Change 5.15% 5.15%
LONG-TERM ASSETS
Property, Plant & Equipment $22.74M $111.4M
YoY Change -18.22% -8.08%
Goodwill $76.72M
YoY Change 0.13%
Intangibles $81.79M
YoY Change -7.1%
Long-Term Investments
YoY Change
Other Assets $36.97M $63.22M
YoY Change -28.75% -11.54%
Total Long-Term Assets $429.9M $429.9M
YoY Change -2.36% -2.36%
TOTAL ASSETS
Total Short-Term Assets $369.3M $369.3M
Total Long-Term Assets $429.9M $429.9M
Total Assets $799.2M $799.2M
YoY Change 0.97% 0.97%
SHORT-TERM LIABILITIES
YoY Change
Accounts Payable $45.11M $45.11M
YoY Change -11.29% -11.29%
Accrued Expenses $164.5M $164.5M
YoY Change 3.77% 3.77%
Deferred Revenue $35.54M
YoY Change 21.37%
Short-Term Debt $14.81M $0.00
YoY Change -45.23%
Long-Term Debt Due $14.81M $14.81M
YoY Change -45.23% -45.23%
Total Short-Term Liabilities $299.3M $299.3M
YoY Change 7.09% 7.09%
LONG-TERM LIABILITIES
Long-Term Debt $194.3M $194.3M
YoY Change -8.25% -8.25%
Other Long-Term Liabilities $38.84M $165.7M
YoY Change -6.54% -6.27%
Total Long-Term Liabilities $360.1M $360.1M
YoY Change -7.35% -7.35%
TOTAL LIABILITIES
Total Short-Term Liabilities $299.3M $299.3M
Total Long-Term Liabilities $360.1M $360.1M
Total Liabilities $659.4M $657.6M
YoY Change -1.31% -1.41%
SHAREHOLDERS EQUITY
Retained Earnings $228.6M
YoY Change 7.26%
Common Stock $82.59M
YoY Change 5.67%
Preferred Stock
YoY Change
Treasury Stock (at cost)
YoY Change
Treasury Stock Shares
Shareholders Equity $141.6M $141.6M
YoY Change
Total Liabilities & Shareholders Equity $799.2M $799.2M
YoY Change 0.97% 0.97%

Cashflow Statement

Concept 2023 Q4 2023
OPERATING ACTIVITIES
Net Income -$818.0K $30.61M
YoY Change -94.19% -267.22%
Depreciation, Depletion And Amortization $8.387M $35.74M
YoY Change -3.81% -0.99%
Cash From Operating Activities $35.71M $103.8M
YoY Change -18.52% 275.59%
INVESTING ACTIVITIES
Capital Expenditures $8.913M $4.890M
YoY Change -7.95% -28.49%
Acquisitions $0.00
YoY Change -100.0%
Other Investing Activities $0.00 $0.00
YoY Change
Cash From Investing Activities -$8.913M -$36.60M
YoY Change -7.95% -36.77%
FINANCING ACTIVITIES
Cash Dividend Paid
YoY Change
Common Stock Issuance & Retirement, Net $2.731M
YoY Change -89.79%
Debt Paid & Issued, Net
YoY Change
Cash From Financing Activities -16.61M -54.68M
YoY Change -20.87% -310.79%
NET CHANGE
Cash From Operating Activities 35.71M 103.8M
Cash From Investing Activities -8.913M -36.60M
Cash From Financing Activities -16.61M -54.68M
Net Change In Cash 10.19M 12.90M
YoY Change -22.54% -283.13%
FREE CASH FLOW
Cash From Operating Activities $35.71M $103.8M
Capital Expenditures $8.913M $4.890M
Free Cash Flow $26.80M $98.90M
YoY Change -21.51% 375.57%

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StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
123378000
CY2023Q4 us-gaap Liabilities And Stockholders Equity
LiabilitiesAndStockholdersEquity
799199000
CY2022Q4 us-gaap Liabilities And Stockholders Equity
LiabilitiesAndStockholdersEquity
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CY2023 us-gaap Profit Loss
ProfitLoss
30260000
CY2022 us-gaap Profit Loss
ProfitLoss
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CY2021 us-gaap Profit Loss
ProfitLoss
30548000
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DepreciationDepletionAndAmortization
35742000
CY2022 us-gaap Depreciation Depletion And Amortization
DepreciationDepletionAndAmortization
36098000
CY2021 us-gaap Depreciation Depletion And Amortization
DepreciationDepletionAndAmortization
40176000
CY2023 us-gaap Goodwill Impairment Loss
GoodwillImpairmentLoss
0
CY2022 us-gaap Goodwill Impairment Loss
GoodwillImpairmentLoss
36808000
CY2021 us-gaap Goodwill Impairment Loss
GoodwillImpairmentLoss
0
CY2023 us-gaap Deferred Income Tax Expense Benefit
DeferredIncomeTaxExpenseBenefit
-12279000
CY2022 us-gaap Deferred Income Tax Expense Benefit
DeferredIncomeTaxExpenseBenefit
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CY2021 us-gaap Deferred Income Tax Expense Benefit
DeferredIncomeTaxExpenseBenefit
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CY2023 us-gaap Share Based Compensation
ShareBasedCompensation
5603000
CY2022 us-gaap Share Based Compensation
ShareBasedCompensation
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CY2021 us-gaap Share Based Compensation
ShareBasedCompensation
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GainLossOnDispositionOfAssets
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CY2022 us-gaap Gain Loss On Disposition Of Assets
GainLossOnDispositionOfAssets
1490000
CY2021 us-gaap Gain Loss On Disposition Of Assets
GainLossOnDispositionOfAssets
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CY2023 crda Contingent Earnout Adjustment
ContingentEarnoutAdjustment
4025000
CY2022 crda Contingent Earnout Adjustment
ContingentEarnoutAdjustment
2921000
CY2021 crda Contingent Earnout Adjustment
ContingentEarnoutAdjustment
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IncreaseDecreaseInAccountsReceivable
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CY2022 us-gaap Increase Decrease In Accounts Receivable
IncreaseDecreaseInAccountsReceivable
15537000
CY2021 us-gaap Increase Decrease In Accounts Receivable
IncreaseDecreaseInAccountsReceivable
5475000
CY2023 crda Increase Decrease In Unbilled Revenues Net
IncreaseDecreaseInUnbilledRevenuesNet
-11879000
CY2022 crda Increase Decrease In Unbilled Revenues Net
IncreaseDecreaseInUnbilledRevenuesNet
19319000
CY2021 crda Increase Decrease In Unbilled Revenues Net
IncreaseDecreaseInUnbilledRevenuesNet
9979000
CY2023 us-gaap Increase Decrease In Accrued Income Taxes Payable
IncreaseDecreaseInAccruedIncomeTaxesPayable
13063000
CY2022 us-gaap Increase Decrease In Accrued Income Taxes Payable
IncreaseDecreaseInAccruedIncomeTaxesPayable
-7444000
CY2021 us-gaap Increase Decrease In Accrued Income Taxes Payable
IncreaseDecreaseInAccruedIncomeTaxesPayable
-7232000
CY2023 us-gaap Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
-2822000
CY2022 us-gaap Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
-5985000
CY2021 us-gaap Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
13470000
CY2023 us-gaap Increase Decrease In Contract With Customer Liability
IncreaseDecreaseInContractWithCustomerLiability
5913000
CY2022 us-gaap Increase Decrease In Contract With Customer Liability
IncreaseDecreaseInContractWithCustomerLiability
-397000
CY2021 us-gaap Increase Decrease In Contract With Customer Liability
IncreaseDecreaseInContractWithCustomerLiability
3562000
CY2023 us-gaap Increase Decrease In Pension And Postretirement Obligations
IncreaseDecreaseInPensionAndPostretirementObligations
7174000
CY2022 us-gaap Increase Decrease In Pension And Postretirement Obligations
IncreaseDecreaseInPensionAndPostretirementObligations
-1366000
CY2021 us-gaap Increase Decrease In Pension And Postretirement Obligations
IncreaseDecreaseInPensionAndPostretirementObligations
-15478000
CY2023 us-gaap Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
7077000
CY2022 us-gaap Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
-9557000
CY2021 us-gaap Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
-32000
CY2023 us-gaap Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
103790000
CY2022 us-gaap Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
27634000
CY2021 us-gaap Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
54321000
CY2023 us-gaap Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
4890000
CY2022 us-gaap Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
6838000
CY2021 us-gaap Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
9225000
CY2023 us-gaap Payments For Software
PaymentsForSoftware
31706000
CY2022 us-gaap Payments For Software
PaymentsForSoftware
27761000
CY2021 us-gaap Payments For Software
PaymentsForSoftware
21729000
CY2023 us-gaap Proceeds From Sale Of Property Plant And Equipment
ProceedsFromSaleOfPropertyPlantAndEquipment
0
CY2022 us-gaap Proceeds From Sale Of Property Plant And Equipment
ProceedsFromSaleOfPropertyPlantAndEquipment
3032000
CY2021 us-gaap Proceeds From Sale Of Property Plant And Equipment
ProceedsFromSaleOfPropertyPlantAndEquipment
0
CY2023 us-gaap Payments To Acquire Businesses Net Of Cash Acquired
PaymentsToAcquireBusinessesNetOfCashAcquired
0
CY2022 us-gaap Payments To Acquire Businesses Net Of Cash Acquired
PaymentsToAcquireBusinessesNetOfCashAcquired
26309000
CY2021 us-gaap Payments To Acquire Businesses Net Of Cash Acquired
PaymentsToAcquireBusinessesNetOfCashAcquired
46398000
CY2023 us-gaap Proceeds From Insurance Settlement Investing Activities
ProceedsFromInsuranceSettlementInvestingActivities
0
CY2022 us-gaap Proceeds From Insurance Settlement Investing Activities
ProceedsFromInsuranceSettlementInvestingActivities
0
CY2021 us-gaap Proceeds From Insurance Settlement Investing Activities
ProceedsFromInsuranceSettlementInvestingActivities
6526000
CY2023 us-gaap Net Cash Provided By Used In Investing Activities
NetCashProvidedByUsedInInvestingActivities
-36596000
CY2022 us-gaap Net Cash Provided By Used In Investing Activities
NetCashProvidedByUsedInInvestingActivities
-57876000
CY2021 us-gaap Net Cash Provided By Used In Investing Activities
NetCashProvidedByUsedInInvestingActivities
-70826000
CY2023 us-gaap Payments Of Dividends Common Stock
PaymentsOfDividendsCommonStock
12701000
CY2022 us-gaap Payments Of Dividends Common Stock
PaymentsOfDividendsCommonStock
11842000
CY2021 us-gaap Payments Of Dividends Common Stock
PaymentsOfDividendsCommonStock
12663000
CY2023 us-gaap Payments Related To Tax Withholding For Share Based Compensation
PaymentsRelatedToTaxWithholdingForShareBasedCompensation
1947000
CY2022 us-gaap Payments Related To Tax Withholding For Share Based Compensation
PaymentsRelatedToTaxWithholdingForShareBasedCompensation
704000
CY2021 us-gaap Payments Related To Tax Withholding For Share Based Compensation
PaymentsRelatedToTaxWithholdingForShareBasedCompensation
1411000
CY2023 us-gaap Proceeds From Issuance Of Shares Under Incentive And Share Based Compensation Plans Including Stock Options
ProceedsFromIssuanceOfSharesUnderIncentiveAndShareBasedCompensationPlansIncludingStockOptions
1536000
CY2022 us-gaap Proceeds From Issuance Of Shares Under Incentive And Share Based Compensation Plans Including Stock Options
ProceedsFromIssuanceOfSharesUnderIncentiveAndShareBasedCompensationPlansIncludingStockOptions
821000
CY2021 us-gaap Proceeds From Issuance Of Shares Under Incentive And Share Based Compensation Plans Including Stock Options
ProceedsFromIssuanceOfSharesUnderIncentiveAndShareBasedCompensationPlansIncludingStockOptions
1648000
CY2023 us-gaap Payments For Repurchase Of Common Stock
PaymentsForRepurchaseOfCommonStock
2731000
CY2022 us-gaap Payments For Repurchase Of Common Stock
PaymentsForRepurchaseOfCommonStock
26749000
CY2021 us-gaap Payments For Repurchase Of Common Stock
PaymentsForRepurchaseOfCommonStock
19134000
CY2023 us-gaap Payment For Contingent Consideration Liability Financing Activities
PaymentForContingentConsiderationLiabilityFinancingActivities
7060000
CY2022 us-gaap Payment For Contingent Consideration Liability Financing Activities
PaymentForContingentConsiderationLiabilityFinancingActivities
2118000
CY2021 us-gaap Payment For Contingent Consideration Liability Financing Activities
PaymentForContingentConsiderationLiabilityFinancingActivities
1544000
CY2023 crda Equity Method Investment Payment To Acquire Equity Interest
EquityMethodInvestmentPaymentToAcquireEquityInterest
0
CY2022 crda Equity Method Investment Payment To Acquire Equity Interest
EquityMethodInvestmentPaymentToAcquireEquityInterest
600000
CY2021 crda Equity Method Investment Payment To Acquire Equity Interest
EquityMethodInvestmentPaymentToAcquireEquityInterest
106000
CY2023 us-gaap Proceeds From Short Term Debt
ProceedsFromShortTermDebt
37578000
CY2022 us-gaap Proceeds From Short Term Debt
ProceedsFromShortTermDebt
106481000
CY2021 us-gaap Proceeds From Short Term Debt
ProceedsFromShortTermDebt
113312000
CY2023 us-gaap Repayments Of Short Term Debt
RepaymentsOfShortTermDebt
69066000
CY2022 us-gaap Repayments Of Short Term Debt
RepaymentsOfShortTermDebt
39025000
CY2021 us-gaap Repayments Of Short Term Debt
RepaymentsOfShortTermDebt
52306000
CY2023 us-gaap Finance Lease Principal Payments
FinanceLeasePrincipalPayments
60000
CY2022 us-gaap Finance Lease Principal Payments
FinanceLeasePrincipalPayments
59000
CY2021 us-gaap Finance Lease Principal Payments
FinanceLeasePrincipalPayments
432000
CY2023 us-gaap Payments Of Debt Issuance Costs
PaymentsOfDebtIssuanceCosts
0
CY2022 us-gaap Payments Of Debt Issuance Costs
PaymentsOfDebtIssuanceCosts
7000
CY2021 us-gaap Payments Of Debt Issuance Costs
PaymentsOfDebtIssuanceCosts
2302000
CY2023 us-gaap Payments Of Dividends Minority Interest
PaymentsOfDividendsMinorityInterest
229000
CY2022 us-gaap Payments Of Dividends Minority Interest
PaymentsOfDividendsMinorityInterest
258000
CY2021 us-gaap Payments Of Dividends Minority Interest
PaymentsOfDividendsMinorityInterest
405000
CY2023 us-gaap Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
-54680000
CY2022 us-gaap Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
25940000
CY2021 us-gaap Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
24657000
CY2023 us-gaap Effect Of Exchange Rate On Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
EffectOfExchangeRateOnCashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
386000
CY2022 us-gaap Effect Of Exchange Rate On Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
EffectOfExchangeRateOnCashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
-2742000
CY2021 us-gaap Effect Of Exchange Rate On Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
EffectOfExchangeRateOnCashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
881000
CY2023 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents Period Increase Decrease Including Exchange Rate Effect
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsPeriodIncreaseDecreaseIncludingExchangeRateEffect
12900000
CY2022 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents Period Increase Decrease Including Exchange Rate Effect
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsPeriodIncreaseDecreaseIncludingExchangeRateEffect
-7044000
CY2021 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents Period Increase Decrease Including Exchange Rate Effect
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsPeriodIncreaseDecreaseIncludingExchangeRateEffect
9033000
CY2022Q4 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
46645000
CY2021Q4 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
53689000
CY2020Q4 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
44656000
CY2023Q4 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
59545000
CY2022Q4 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
46645000
CY2021Q4 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
53689000
CY2020Q4 us-gaap Stockholders Equity Including Portion Attributable To Noncontrolling Interest
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
186928000
CY2021 us-gaap Net Income Loss Including Portion Attributable To Nonredeemable Noncontrolling Interest
NetIncomeLossIncludingPortionAttributableToNonredeemableNoncontrollingInterest
30548000
CY2021 us-gaap Other Comprehensive Income Loss Net Of Tax
OtherComprehensiveIncomeLossNetOfTax
18407000
CY2021 us-gaap Dividends Common Stock Cash
DividendsCommonStockCash
12663000
CY2021 us-gaap Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value
AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue
7585000
CY2021 us-gaap Stock Repurchased During Period Value
StockRepurchasedDuringPeriodValue
19134000
CY2021 us-gaap Stock Issued During Period Value Share Based Compensation
StockIssuedDuringPeriodValueShareBasedCompensation
237000
CY2021 us-gaap Minority Interest Decrease From Redemptions
MinorityInterestDecreaseFromRedemptions
106000
CY2021 us-gaap Minority Interest Decrease From Distributions To Noncontrolling Interest Holders
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
405000
CY2021Q4 us-gaap Stockholders Equity Including Portion Attributable To Noncontrolling Interest
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
211397000
CY2022 us-gaap Net Income Loss Including Portion Attributable To Nonredeemable Noncontrolling Interest
NetIncomeLossIncludingPortionAttributableToNonredeemableNoncontrollingInterest
-18532000
CY2022 us-gaap Other Comprehensive Income Loss Net Of Tax
OtherComprehensiveIncomeLossNetOfTax
-34613000
CY2022 us-gaap Dividends Common Stock Cash
DividendsCommonStockCash
11842000
CY2022 us-gaap Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value
AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue
4923000
CY2022 us-gaap Stock Repurchased During Period Value
StockRepurchasedDuringPeriodValue
26749000
CY2022 us-gaap Stock Issued During Period Value Share Based Compensation
StockIssuedDuringPeriodValueShareBasedCompensation
117000
CY2022 us-gaap Minority Interest Decrease From Redemptions
MinorityInterestDecreaseFromRedemptions
1065000
CY2022 us-gaap Minority Interest Decrease From Distributions To Noncontrolling Interest Holders
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
258000
CY2022Q4 us-gaap Stockholders Equity Including Portion Attributable To Noncontrolling Interest
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
123378000
CY2023 us-gaap Net Income Loss Including Portion Attributable To Nonredeemable Noncontrolling Interest
NetIncomeLossIncludingPortionAttributableToNonredeemableNoncontrollingInterest
30260000
CY2023 us-gaap Other Comprehensive Income Loss Net Of Tax
OtherComprehensiveIncomeLossNetOfTax
-3338000
CY2023 us-gaap Dividends Common Stock Cash
DividendsCommonStockCash
12701000
CY2023 us-gaap Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value
AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue
5603000
CY2023 us-gaap Stock Repurchased During Period Value
StockRepurchasedDuringPeriodValue
2731000
CY2023 us-gaap Stock Issued During Period Value Share Based Compensation
StockIssuedDuringPeriodValueShareBasedCompensation
-411000
CY2023 us-gaap Minority Interest Decrease From Distributions To Noncontrolling Interest Holders
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
229000
CY2023Q4 us-gaap Stockholders Equity Including Portion Attributable To Noncontrolling Interest
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
139831000
CY2023Q4 us-gaap Number Of Countries In Which Entity Operates
NumberOfCountriesInWhichEntityOperates
70
CY2023 crda Number Of Classes Of Common Stock
NumberOfClassesOfCommonStock
2
CY2023Q4 us-gaap Deferred Compensation Cashbased Arrangements Liability Classified Noncurrent
DeferredCompensationCashbasedArrangementsLiabilityClassifiedNoncurrent
6261000
CY2022Q4 us-gaap Deferred Compensation Cashbased Arrangements Liability Classified Noncurrent
DeferredCompensationCashbasedArrangementsLiabilityClassifiedNoncurrent
6395000
CY2023Q4 us-gaap Deferred Compensation Plan Assets
DeferredCompensationPlanAssets
10237000
CY2022Q4 us-gaap Deferred Compensation Plan Assets
DeferredCompensationPlanAssets
10083000
CY2022 us-gaap Government Assistance Amount
GovernmentAssistanceAmount
0
CY2023 us-gaap Government Assistance Amount
GovernmentAssistanceAmount
0
CY2023 us-gaap Prior Period Reclassification Adjustment Description
PriorPeriodReclassificationAdjustmentDescription
<p style="font-size:10pt;margin-top:12pt;font-family:Times New Roman;margin-bottom:0;text-align:left;"><span style="color:#000000;white-space:pre-wrap;font-weight:bold;font-size:10pt;font-family:Times New Roman;font-style:italic;min-width:fit-content;">Revision of Quarterly Information (unaudited)</span></p><p style="text-indent:3.333%;font-size:10pt;margin-top:12pt;font-family:Times New Roman;margin-bottom:0;text-align:left;"><span style="color:#000000;white-space:pre-wrap;font-size:10pt;font-family:Times New Roman;min-width:fit-content;">“Revenues before reimbursements” for the year ended December 31, 2023 includes income earned which offsets the costs of managing the funds maintained to administer claims for certain of the Company’s customers. These amounts were previously presented as reductions to “Selling, general, and administrative expenses” in the Company’s Consolidated Statements of Operations in the first, second, and third quarter 2023 interim financial statements. The Company adjusted its interim financial information for an immaterial revision in presentation of amounts totaling approximately $</span><span style="font-size:10pt;font-family:Times New Roman;color:#000000;white-space:pre-wrap;min-width:fit-content;">3,343,000</span><span style="color:#000000;white-space:pre-wrap;font-size:10pt;font-family:Times New Roman;min-width:fit-content;">, $</span><span style="font-size:10pt;font-family:Times New Roman;color:#000000;white-space:pre-wrap;min-width:fit-content;">3,890,000</span><span style="color:#000000;white-space:pre-wrap;font-size:10pt;font-family:Times New Roman;min-width:fit-content;">, and $</span><span style="font-size:10pt;font-family:Times New Roman;color:#000000;white-space:pre-wrap;min-width:fit-content;">4,528,000</span><span style="color:#000000;white-space:pre-wrap;font-size:10pt;font-family:Times New Roman;min-width:fit-content;"> which increased “Revenues before reimbursements” and “Total Revenues” for the first, second, and third quarters of 2023, respectively, and resulted in a corresponding increase in “Selling, general, and administrative” expenses and “Total Costs and Expenses” by the same amounts. There were no revisions to amounts reported for 2022 or 2021.</span><span style="color:#000000;white-space:pre-wrap;font-size:10pt;font-family:Times New Roman;min-width:fit-content;"> </span></p><p style="font-size:10pt;margin-top:12pt;font-family:Times New Roman;margin-bottom:0;text-align:left;"><span style="color:#000000;white-space:pre-wrap;font-weight:bold;font-size:10pt;font-family:Times New Roman;font-style:italic;min-width:fit-content;">Prior Year Reclassifications</span></p><p style="text-indent:3.333%;font-size:10pt;margin-top:12pt;font-family:Times New Roman;margin-bottom:0;text-align:left;"><span style="color:#000000;white-space:pre-wrap;font-size:10pt;font-family:Times New Roman;min-width:fit-content;">Certain prior year segment information has been reclassified to conform to the current year presentation.</span><span style="color:#000000;white-space:pre-wrap;font-size:10pt;font-family:Times New Roman;min-width:fit-content;"> </span></p>
CY2023 us-gaap Use Of Estimates
UseOfEstimates
<p style="font-size:10pt;margin-top:12pt;font-family:Times New Roman;margin-bottom:0;text-align:left;"><span style="color:#000000;white-space:pre-wrap;font-weight:bold;font-size:10pt;font-family:Times New Roman;font-style:italic;min-width:fit-content;">Management's Use of Estimates</span></p><p style="text-indent:3.333%;font-size:10pt;margin-top:12pt;font-family:Times New Roman;margin-bottom:0;text-align:left;"><span style="color:#000000;white-space:pre-wrap;font-size:10pt;font-family:Times New Roman;min-width:fit-content;">The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting period. Actual results could differ materially from those estimates.</span></p>
CY2023 crda Number Of Residentialand Commercial Contractors
NumberOfResidentialandCommercialContractors
5000
CY2023Q4 us-gaap Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
58363000
CY2022Q4 us-gaap Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
46007000
CY2021Q4 us-gaap Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
53228000
CY2023Q4 us-gaap Restricted Cash And Cash Equivalents At Carrying Value
RestrictedCashAndCashEquivalentsAtCarryingValue
1182000
CY2022Q4 us-gaap Restricted Cash And Cash Equivalents At Carrying Value
RestrictedCashAndCashEquivalentsAtCarryingValue
638000
CY2021Q4 us-gaap Restricted Cash And Cash Equivalents At Carrying Value
RestrictedCashAndCashEquivalentsAtCarryingValue
461000
CY2023Q4 us-gaap Restricted Cash And Cash Equivalents
RestrictedCashAndCashEquivalents
59545000
CY2022Q4 us-gaap Restricted Cash And Cash Equivalents
RestrictedCashAndCashEquivalents
46645000
CY2021Q4 us-gaap Restricted Cash And Cash Equivalents
RestrictedCashAndCashEquivalents
53689000
CY2022Q4 us-gaap Allowance For Doubtful Accounts Receivable
AllowanceForDoubtfulAccountsReceivable
9322000
CY2021Q4 us-gaap Allowance For Doubtful Accounts Receivable
AllowanceForDoubtfulAccountsReceivable
8768000
CY2020Q4 us-gaap Allowance For Doubtful Accounts Receivable
AllowanceForDoubtfulAccountsReceivable
9464000
CY2023 us-gaap Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
626000
CY2022 us-gaap Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
1647000
CY2021 us-gaap Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
448000
CY2023 crda Allowancefor Doubtful Accounts Receivable Writeoffs Recoveries
AllowanceforDoubtfulAccountsReceivableWriteoffsRecoveries
-478000
CY2022 crda Allowancefor Doubtful Accounts Receivable Writeoffs Recoveries
AllowanceforDoubtfulAccountsReceivableWriteoffsRecoveries
-528000
CY2021 crda Allowancefor Doubtful Accounts Receivable Writeoffs Recoveries
AllowanceforDoubtfulAccountsReceivableWriteoffsRecoveries
-958000
CY2023 crda Valuation Allowances And Reserves Reserves Of Businesses Acquired Disposed
ValuationAllowancesAndReservesReservesOfBusinessesAcquiredDisposed
0
CY2022 crda Valuation Allowances And Reserves Reserves Of Businesses Acquired Disposed
ValuationAllowancesAndReservesReservesOfBusinessesAcquiredDisposed
0
CY2021 crda Valuation Allowances And Reserves Reserves Of Businesses Acquired Disposed
ValuationAllowancesAndReservesReservesOfBusinessesAcquiredDisposed
-110000
CY2023 us-gaap Valuation Allowances And Reserves Adjustments
ValuationAllowancesAndReservesAdjustments
60000
CY2022 us-gaap Valuation Allowances And Reserves Adjustments
ValuationAllowancesAndReservesAdjustments
-565000
CY2021 us-gaap Valuation Allowances And Reserves Adjustments
ValuationAllowancesAndReservesAdjustments
-76000
CY2023Q4 us-gaap Allowance For Doubtful Accounts Receivable
AllowanceForDoubtfulAccountsReceivable
9530000
CY2022Q4 us-gaap Allowance For Doubtful Accounts Receivable
AllowanceForDoubtfulAccountsReceivable
9322000
CY2021Q4 us-gaap Allowance For Doubtful Accounts Receivable
AllowanceForDoubtfulAccountsReceivable
8768000
CY2023Q4 us-gaap Property Plant And Equipment And Finance Lease Right Of Use Asset Before Accumulated Depreciation And Amortization
PropertyPlantAndEquipmentAndFinanceLeaseRightOfUseAssetBeforeAccumulatedDepreciationAndAmortization
103526000
CY2022Q4 us-gaap Property Plant And Equipment And Finance Lease Right Of Use Asset Before Accumulated Depreciation And Amortization
PropertyPlantAndEquipmentAndFinanceLeaseRightOfUseAssetBeforeAccumulatedDepreciationAndAmortization
105531000
CY2023Q4 us-gaap Accumulated Depreciation Depletion And Amortization Property Plant And Equipment
AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment
80784000
CY2022Q4 us-gaap Accumulated Depreciation Depletion And Amortization Property Plant And Equipment
AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment
77722000
CY2023Q4 us-gaap Property Plant And Equipment And Finance Lease Right Of Use Asset After Accumulated Depreciation And Amortization
PropertyPlantAndEquipmentAndFinanceLeaseRightOfUseAssetAfterAccumulatedDepreciationAndAmortization
22742000
CY2022Q4 us-gaap Property Plant And Equipment And Finance Lease Right Of Use Asset After Accumulated Depreciation And Amortization
PropertyPlantAndEquipmentAndFinanceLeaseRightOfUseAssetAfterAccumulatedDepreciationAndAmortization
27809000
CY2023 us-gaap Depreciation
Depreciation
10004000
CY2022 us-gaap Depreciation
Depreciation
11941000
CY2021 us-gaap Depreciation
Depreciation
12481000
CY2023Q4 us-gaap Self Insurance Reserve
SelfInsuranceReserve
51746000
CY2022Q4 us-gaap Self Insurance Reserve
SelfInsuranceReserve
24270000
CY2023Q4 us-gaap Self Insurance Reserve Current
SelfInsuranceReserveCurrent
33238000
CY2022Q4 us-gaap Self Insurance Reserve Current
SelfInsuranceReserveCurrent
12614000
CY2023Q4 us-gaap Liabilities For Guarantees On Long Duration Contracts Reinsurance Recoverable
LiabilitiesForGuaranteesOnLongDurationContractsReinsuranceRecoverable
30336000
CY2022Q4 us-gaap Liabilities For Guarantees On Long Duration Contracts Reinsurance Recoverable
LiabilitiesForGuaranteesOnLongDurationContractsReinsuranceRecoverable
8552000
CY2023 crda Billing After Contract Completion Years
BillingAfterContractCompletionYears
P1Y
CY2023 us-gaap Foreign Currency Transaction Gain Loss Before Tax
ForeignCurrencyTransactionGainLossBeforeTax
-691000
CY2022 us-gaap Foreign Currency Transaction Gain Loss Before Tax
ForeignCurrencyTransactionGainLossBeforeTax
-1259000
CY2021 us-gaap Foreign Currency Transaction Gain Loss Before Tax
ForeignCurrencyTransactionGainLossBeforeTax
-515000
CY2023 us-gaap Advertising Expense
AdvertisingExpense
2143000
CY2022 us-gaap Advertising Expense
AdvertisingExpense
1939000
CY2021 us-gaap Advertising Expense
AdvertisingExpense
877000
CY2023 crda Revenue From Contract With Customer Collection Terms
RevenueFromContractWithCustomerCollectionTerms
P2M
CY2022Q4 us-gaap Contract With Customer Liability
ContractWithCustomerLiability
54019000
CY2023 crda Contract With Customer Liability Increase From Cash Receipts
ContractWithCustomerLiabilityIncreaseFromCashReceipts
100371000
CY2023 us-gaap Contract With Customer Liability Revenue Recognized
ContractWithCustomerLiabilityRevenueRecognized
32789000
CY2023 crda Contract With Customer Liability Revenue Recognized That Was Not Previously Included In Balance Of Obligation
ContractWithCustomerLiabilityRevenueRecognizedThatWasNotPreviouslyIncludedInBalanceOfObligation
61190000
CY2023Q4 us-gaap Contract With Customer Liability
ContractWithCustomerLiability
60411000
CY2023Q4 us-gaap Revenue Remaining Performance Obligation
RevenueRemainingPerformanceObligation
99300000
CY2023Q4 crda Performance Obligation Percentage Intend To Recognize Within Next Year
PerformanceObligationPercentageIntendToRecognizeWithinNextYear
0.68
CY2023 crda Revenue From Contracts With Customers Practical Expedient Consideration Adjustment Period
RevenueFromContractsWithCustomersPracticalExpedientConsiderationAdjustmentPeriod
P1Y
CY2023 crda Accounts Payable Outstanding Period
AccountsPayableOutstandingPeriod
P1Y
CY2023Q4 us-gaap Business Combination Recognized Identifiable Assets Acquired And Liabilities Assumed Intangibles
BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedIntangibles
39993000
CY2021Q4 us-gaap Goodwill Gross
GoodwillGross
352698000
CY2021Q4 us-gaap Goodwill Impaired Accumulated Impairment Loss
GoodwillImpairedAccumulatedImpairmentLoss
236172000
CY2021Q4 us-gaap Goodwill
Goodwill
116526000
CY2022 us-gaap Goodwill Acquired During Period
GoodwillAcquiredDuringPeriod
1423000
CY2022 us-gaap Goodwill Purchase Accounting Adjustments
GoodwillPurchaseAccountingAdjustments
-828000
CY2022 us-gaap Goodwill Impairment Loss
GoodwillImpairmentLoss
36808000
CY2022 us-gaap Goodwill Foreign Currency Translation Gain Loss
GoodwillForeignCurrencyTranslationGainLoss
-3691000
CY2022Q4 us-gaap Goodwill Gross
GoodwillGross
349602000
CY2022Q4 us-gaap Goodwill Impaired Accumulated Impairment Loss
GoodwillImpairedAccumulatedImpairmentLoss
272980000
CY2022Q4 us-gaap Goodwill
Goodwill
76622000
CY2023 us-gaap Goodwill Foreign Currency Translation Gain Loss
GoodwillForeignCurrencyTranslationGainLoss
102000
CY2023Q4 us-gaap Goodwill Gross
GoodwillGross
349704000
CY2023Q4 us-gaap Goodwill Impaired Accumulated Impairment Loss
GoodwillImpairedAccumulatedImpairmentLoss
272980000
CY2023Q4 us-gaap Goodwill
Goodwill
76724000
CY2022 us-gaap Goodwill Impairment Loss
GoodwillImpairmentLoss
36808000
CY2023Q4 us-gaap Finite Lived Intangible Assets Gross
FiniteLivedIntangibleAssetsGross
194579000
CY2023Q4 us-gaap Finite Lived Intangible Assets Accumulated Amortization
FiniteLivedIntangibleAssetsAccumulatedAmortization
143403000
CY2023Q4 us-gaap Finite Lived Intangible Assets Net
FiniteLivedIntangibleAssetsNet
51176000
CY2023 us-gaap Acquired Finite Lived Intangible Assets Weighted Average Useful Life
AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife
P6Y8M12D
CY2022Q4 us-gaap Finite Lived Intangible Assets Gross
FiniteLivedIntangibleAssetsGross
191967000
CY2022Q4 us-gaap Finite Lived Intangible Assets Accumulated Amortization
FiniteLivedIntangibleAssetsAccumulatedAmortization
134463000
CY2022Q4 us-gaap Finite Lived Intangible Assets Net
FiniteLivedIntangibleAssetsNet
57504000
CY2022 us-gaap Acquired Finite Lived Intangible Assets Weighted Average Useful Life
AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife
P7Y7M6D
CY2023Q4 us-gaap Finite Lived Intangible Assets Amortization Expense Next Twelve Months
FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths
7299000
CY2023Q4 us-gaap Finite Lived Intangible Assets Amortization Expense Year Two
FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo
7203000
CY2023Q4 us-gaap Finite Lived Intangible Assets Amortization Expense Year Three
FiniteLivedIntangibleAssetsAmortizationExpenseYearThree
7024000
CY2023Q4 us-gaap Finite Lived Intangible Assets Amortization Expense Year Four
FiniteLivedIntangibleAssetsAmortizationExpenseYearFour
5492000
CY2023Q4 us-gaap Finite Lived Intangible Assets Amortization Expense Year Five
FiniteLivedIntangibleAssetsAmortizationExpenseYearFive
5492000
CY2023Q4 us-gaap Line Of Credit
LineOfCredit
209000000
CY2022Q4 us-gaap Line Of Credit
LineOfCredit
238604000
CY2023Q4 us-gaap Finance Lease Liability
FinanceLeaseLiability
148000
CY2022Q4 us-gaap Finance Lease Liability
FinanceLeaseLiability
254000
CY2023Q4 us-gaap Long Term Debt And Capital Lease Obligations Including Current Maturities
LongTermDebtAndCapitalLeaseObligationsIncludingCurrentMaturities
209148000
CY2022Q4 us-gaap Long Term Debt And Capital Lease Obligations Including Current Maturities
LongTermDebtAndCapitalLeaseObligationsIncludingCurrentMaturities
238858000
CY2023Q4 us-gaap Long Term Debt And Capital Lease Obligations Current
LongTermDebtAndCapitalLeaseObligationsCurrent
86000
CY2022Q4 us-gaap Long Term Debt And Capital Lease Obligations Current
LongTermDebtAndCapitalLeaseObligationsCurrent
82000
CY2023Q4 us-gaap Long Term Debt And Capital Lease Obligations
LongTermDebtAndCapitalLeaseObligations
194335000
CY2022Q4 us-gaap Long Term Debt And Capital Lease Obligations
LongTermDebtAndCapitalLeaseObligations
211810000
CY2023 us-gaap Line Of Credit Facility Maximum Amount Outstanding During Period
LineOfCreditFacilityMaximumAmountOutstandingDuringPeriod
209000000
CY2023Q4 crda Line Of Credit Facility Collateral Capital Stock Percent
LineOfCreditFacilityCollateralCapitalStockPercent
1
CY2023Q4 crda Lineof Credit Facility Required Minimum Leverage Ratio
LineofCreditFacilityRequiredMinimumLeverageRatio
4.5
CY2023 us-gaap Interest Expense Debt
InterestExpenseDebt
19809000
CY2022 us-gaap Interest Expense Debt
InterestExpenseDebt
10966000
CY2021 us-gaap Interest Expense Debt
InterestExpenseDebt
6983000
CY2023 us-gaap Interest Paid Net
InterestPaidNet
18914000
CY2022 us-gaap Interest Paid Net
InterestPaidNet
9500000
CY2021 us-gaap Interest Paid Net
InterestPaidNet
5631000
CY2023Q4 us-gaap Long Term Debt Maturities Repayments Of Principal In Next Twelve Months
LongTermDebtMaturitiesRepaymentsOfPrincipalInNextTwelveMonths
14727000
CY2023Q4 us-gaap Finance Lease Liability Payments Due Next Twelve Months
FinanceLeaseLiabilityPaymentsDueNextTwelveMonths
86000
CY2023Q4 crda Longterm Debt And Finance Lease Obligations Repayments Of Principal In Next Twelve Months
LongtermDebtAndFinanceLeaseObligationsRepaymentsOfPrincipalInNextTwelveMonths
14813000
CY2023Q4 us-gaap Long Term Debt Maturities Repayments Of Principal In Year Two
LongTermDebtMaturitiesRepaymentsOfPrincipalInYearTwo
0
CY2023Q4 us-gaap Finance Lease Liability Payments Due Year Two
FinanceLeaseLiabilityPaymentsDueYearTwo
62000
CY2023Q4 crda Longterm Debt And Finance Lease Obligations Maturities Repayments Of Principal In Year Two
LongtermDebtAndFinanceLeaseObligationsMaturitiesRepaymentsOfPrincipalInYearTwo
62000
CY2023Q4 us-gaap Long Term Debt Maturities Repayments Of Principal In Year Three
LongTermDebtMaturitiesRepaymentsOfPrincipalInYearThree
194273000
CY2023Q4 us-gaap Finance Lease Liability Payments Due Year Three
FinanceLeaseLiabilityPaymentsDueYearThree
0
CY2023Q4 crda Longterm Debt And Finance Lease Obligations Maturities Repayments Of Principal In Year Three
LongtermDebtAndFinanceLeaseObligationsMaturitiesRepaymentsOfPrincipalInYearThree
194273000
CY2023Q4 us-gaap Long Term Debt Maturities Repayments Of Principal In Year Four
LongTermDebtMaturitiesRepaymentsOfPrincipalInYearFour
0
CY2023Q4 us-gaap Finance Lease Liability Payments Due Year Four
FinanceLeaseLiabilityPaymentsDueYearFour
0
CY2023Q4 crda Longterm Debt And Finance Lease Obligations Maturities Repayments Of Principal In Year Four
LongtermDebtAndFinanceLeaseObligationsMaturitiesRepaymentsOfPrincipalInYearFour
0
CY2023Q4 us-gaap Long Term Debt Maturities Repayments Of Principal In Year Five
LongTermDebtMaturitiesRepaymentsOfPrincipalInYearFive
0
CY2023Q4 us-gaap Finance Lease Liability Payments Due Year Five
FinanceLeaseLiabilityPaymentsDueYearFive
0
CY2023Q4 crda Longterm Debt And Finance Lease Obligations Maturities Repayments Of Principal In Year Five
LongtermDebtAndFinanceLeaseObligationsMaturitiesRepaymentsOfPrincipalInYearFive
0
CY2023Q4 us-gaap Long Term Debt
LongTermDebt
209000000
CY2023Q4 us-gaap Finance Lease Liability Payments Due
FinanceLeaseLiabilityPaymentsDue
148000
CY2023Q4 us-gaap Long Term Debt And Capital Lease Obligations Including Current Maturities
LongTermDebtAndCapitalLeaseObligationsIncludingCurrentMaturities
209148000
CY2023Q4 us-gaap Lessee Operating Lease Renewal Term
LesseeOperatingLeaseRenewalTerm
P6Y
CY2023 crda Lessee Operating Lease Termination Period
LesseeOperatingLeaseTerminationPeriod
P1Y
CY2023Q4 us-gaap Operating Lease Right Of Use Asset
OperatingLeaseRightOfUseAsset
88615000
CY2022Q4 us-gaap Operating Lease Right Of Use Asset
OperatingLeaseRightOfUseAsset
93334000
CY2023Q4 us-gaap Operating Lease Liability Current
OperatingLeaseLiabilityCurrent
24351000
CY2022Q4 us-gaap Operating Lease Liability Current
OperatingLeaseLiabilityCurrent
22910000
CY2023Q4 us-gaap Operating Lease Liability Noncurrent
OperatingLeaseLiabilityNoncurrent
78029000
CY2022Q4 us-gaap Operating Lease Liability Noncurrent
OperatingLeaseLiabilityNoncurrent
84628000
CY2023Q4 us-gaap Operating Lease Liability
OperatingLeaseLiability
102380000
CY2022Q4 us-gaap Operating Lease Liability
OperatingLeaseLiability
107538000
CY2023Q4 us-gaap Operating Lease Weighted Average Remaining Lease Term1
OperatingLeaseWeightedAverageRemainingLeaseTerm1
P4Y11M23D
CY2022Q4 us-gaap Operating Lease Weighted Average Remaining Lease Term1
OperatingLeaseWeightedAverageRemainingLeaseTerm1
P5Y7M20D
CY2023Q4 us-gaap Operating Lease Weighted Average Discount Rate Percent
OperatingLeaseWeightedAverageDiscountRatePercent
0.057
CY2022Q4 us-gaap Operating Lease Weighted Average Discount Rate Percent
OperatingLeaseWeightedAverageDiscountRatePercent
0.054
CY2023 us-gaap Operating Lease Cost
OperatingLeaseCost
30782000
CY2022 us-gaap Operating Lease Cost
OperatingLeaseCost
31860000
CY2023 us-gaap Variable Lease Cost
VariableLeaseCost
8457000
CY2022 us-gaap Variable Lease Cost
VariableLeaseCost
8438000
CY2023 us-gaap Sublease Income
SubleaseIncome
178000
CY2022 us-gaap Sublease Income
SubleaseIncome
167000
CY2023 us-gaap Operating Lease Payments
OperatingLeasePayments
32040000
CY2022 us-gaap Operating Lease Payments
OperatingLeasePayments
31820000
CY2023 us-gaap Right Of Use Asset Obtained In Exchange For Operating Lease Liability
RightOfUseAssetObtainedInExchangeForOperatingLeaseLiability
19609000
CY2022 us-gaap Right Of Use Asset Obtained In Exchange For Operating Lease Liability
RightOfUseAssetObtainedInExchangeForOperatingLeaseLiability
27389000
CY2023Q4 us-gaap Lessee Operating Lease Liability Payments Due Next Twelve Months
LesseeOperatingLeaseLiabilityPaymentsDueNextTwelveMonths
29457000
CY2023Q4 us-gaap Lessee Operating Lease Liability Payments Due Year Two
LesseeOperatingLeaseLiabilityPaymentsDueYearTwo
25619000
CY2023Q4 us-gaap Lessee Operating Lease Liability Payments Due Year Three
LesseeOperatingLeaseLiabilityPaymentsDueYearThree
19707000
CY2023Q4 us-gaap Lessee Operating Lease Liability Payments Due Year Four
LesseeOperatingLeaseLiabilityPaymentsDueYearFour
13997000
CY2023Q4 us-gaap Lessee Operating Lease Liability Payments Due Year Five
LesseeOperatingLeaseLiabilityPaymentsDueYearFive
11215000
CY2023Q4 us-gaap Lessee Operating Lease Liability Payments Due After Year Five
LesseeOperatingLeaseLiabilityPaymentsDueAfterYearFive
17886000
CY2023Q4 us-gaap Lessee Operating Lease Liability Payments Due
LesseeOperatingLeaseLiabilityPaymentsDue
117881000
CY2023Q4 us-gaap Lessee Operating Lease Liability Undiscounted Excess Amount
LesseeOperatingLeaseLiabilityUndiscountedExcessAmount
15501000
CY2023Q4 us-gaap Operating Lease Liability
OperatingLeaseLiability
102380000
CY2023Q4 crda Lessee Operating Lease Lease Not Yet Commenced Undiscounted Amount
LesseeOperatingLeaseLeaseNotYetCommencedUndiscountedAmount
1324000
CY2023 us-gaap Income Loss From Continuing Operations Before Income Taxes Domestic
IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic
35620000
CY2022 us-gaap Income Loss From Continuing Operations Before Income Taxes Domestic
IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic
39297000
CY2021 us-gaap Income Loss From Continuing Operations Before Income Taxes Domestic
IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic
39569000
CY2023 us-gaap Income Loss From Continuing Operations Before Income Taxes Foreign
IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign
11737000
CY2022 us-gaap Income Loss From Continuing Operations Before Income Taxes Foreign
IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign
-34251000
CY2021 us-gaap Income Loss From Continuing Operations Before Income Taxes Foreign
IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign
4295000
CY2023 us-gaap Income Loss Including Portion Attributable To Noncontrolling Interest
IncomeLossIncludingPortionAttributableToNoncontrollingInterest
47357000
CY2022 us-gaap Income Loss Including Portion Attributable To Noncontrolling Interest
IncomeLossIncludingPortionAttributableToNoncontrollingInterest
5046000
CY2021 us-gaap Income Loss Including Portion Attributable To Noncontrolling Interest
IncomeLossIncludingPortionAttributableToNoncontrollingInterest
43864000
CY2023 crda Current Federal And State Tax Expense Benefit
CurrentFederalAndStateTaxExpenseBenefit
17509000
CY2022 crda Current Federal And State Tax Expense Benefit
CurrentFederalAndStateTaxExpenseBenefit
12336000
CY2021 crda Current Federal And State Tax Expense Benefit
CurrentFederalAndStateTaxExpenseBenefit
11070000
CY2023 us-gaap Current Foreign Tax Expense Benefit
CurrentForeignTaxExpenseBenefit
11867000
CY2022 us-gaap Current Foreign Tax Expense Benefit
CurrentForeignTaxExpenseBenefit
3845000
CY2021 us-gaap Current Foreign Tax Expense Benefit
CurrentForeignTaxExpenseBenefit
5238000
CY2023 crda Deferred Federal And State Income Tax Expense Benefit
DeferredFederalAndStateIncomeTaxExpenseBenefit
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CY2022 crda Deferred Federal And State Income Tax Expense Benefit
DeferredFederalAndStateIncomeTaxExpenseBenefit
-1523000
CY2021 crda Deferred Federal And State Income Tax Expense Benefit
DeferredFederalAndStateIncomeTaxExpenseBenefit
-126000
CY2023 us-gaap Deferred Foreign Income Tax Expense Benefit
DeferredForeignIncomeTaxExpenseBenefit
-2827000
CY2022 us-gaap Deferred Foreign Income Tax Expense Benefit
DeferredForeignIncomeTaxExpenseBenefit
8920000
CY2021 us-gaap Deferred Foreign Income Tax Expense Benefit
DeferredForeignIncomeTaxExpenseBenefit
-2866000
CY2023 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
17097000
CY2022 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
23578000
CY2021 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
13316000
CY2023 us-gaap Income Taxes Paid Net
IncomeTaxesPaidNet
16050000
CY2022 us-gaap Income Taxes Paid Net
IncomeTaxesPaidNet
20866000
CY2021 us-gaap Income Taxes Paid Net
IncomeTaxesPaidNet
24936000
CY2023 us-gaap Effective Income Tax Rate Reconciliation At Federal Statutory Income Tax Rate
EffectiveIncomeTaxRateReconciliationAtFederalStatutoryIncomeTaxRate
0.21
CY2022 us-gaap Effective Income Tax Rate Reconciliation At Federal Statutory Income Tax Rate
EffectiveIncomeTaxRateReconciliationAtFederalStatutoryIncomeTaxRate
0.21
CY2021 us-gaap Effective Income Tax Rate Reconciliation At Federal Statutory Income Tax Rate
EffectiveIncomeTaxRateReconciliationAtFederalStatutoryIncomeTaxRate
0.21
CY2023 us-gaap Income Tax Reconciliation Income Tax Expense Benefit At Federal Statutory Income Tax Rate
IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate
9945000
CY2022 us-gaap Income Tax Reconciliation Income Tax Expense Benefit At Federal Statutory Income Tax Rate
IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate
1060000
CY2021 us-gaap Income Tax Reconciliation Income Tax Expense Benefit At Federal Statutory Income Tax Rate
IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate
9211000
CY2023 us-gaap Income Tax Reconciliation State And Local Income Taxes
IncomeTaxReconciliationStateAndLocalIncomeTaxes
2082000
CY2022 us-gaap Income Tax Reconciliation State And Local Income Taxes
IncomeTaxReconciliationStateAndLocalIncomeTaxes
3087000
CY2021 us-gaap Income Tax Reconciliation State And Local Income Taxes
IncomeTaxReconciliationStateAndLocalIncomeTaxes
2310000
CY2023 us-gaap Income Tax Reconciliation Nondeductible Expense Impairment Losses
IncomeTaxReconciliationNondeductibleExpenseImpairmentLosses
0
CY2022 us-gaap Income Tax Reconciliation Nondeductible Expense Impairment Losses
IncomeTaxReconciliationNondeductibleExpenseImpairmentLosses
4221000
CY2021 us-gaap Income Tax Reconciliation Nondeductible Expense Impairment Losses
IncomeTaxReconciliationNondeductibleExpenseImpairmentLosses
0
CY2023 us-gaap Income Tax Reconciliation Foreign Income Tax Rate Differential
IncomeTaxReconciliationForeignIncomeTaxRateDifferential
5872000
CY2022 us-gaap Income Tax Reconciliation Foreign Income Tax Rate Differential
IncomeTaxReconciliationForeignIncomeTaxRateDifferential
3232000
CY2021 us-gaap Income Tax Reconciliation Foreign Income Tax Rate Differential
IncomeTaxReconciliationForeignIncomeTaxRateDifferential
2896000
CY2023 us-gaap Income Tax Reconciliation Change In Deferred Tax Assets Valuation Allowance
IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance
2131000
CY2022 us-gaap Income Tax Reconciliation Change In Deferred Tax Assets Valuation Allowance
IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance
11611000
CY2021 us-gaap Income Tax Reconciliation Change In Deferred Tax Assets Valuation Allowance
IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance
-1185000
CY2023 us-gaap Income Tax Reconciliation Tax Credits Research
IncomeTaxReconciliationTaxCreditsResearch
607000
CY2022 us-gaap Income Tax Reconciliation Tax Credits Research
IncomeTaxReconciliationTaxCreditsResearch
400000
CY2021 us-gaap Income Tax Reconciliation Tax Credits Research
IncomeTaxReconciliationTaxCreditsResearch
436000
CY2023 us-gaap Income Tax Reconciliation Tax Credits Foreign
IncomeTaxReconciliationTaxCreditsForeign
1668000
CY2022 us-gaap Income Tax Reconciliation Tax Credits Foreign
IncomeTaxReconciliationTaxCreditsForeign
492000
CY2021 us-gaap Income Tax Reconciliation Tax Credits Foreign
IncomeTaxReconciliationTaxCreditsForeign
1083000
CY2023 us-gaap Income Tax Reconciliation Nondeductible Expense Meals And Entertainment
IncomeTaxReconciliationNondeductibleExpenseMealsAndEntertainment
643000
CY2022 us-gaap Income Tax Reconciliation Nondeductible Expense Meals And Entertainment
IncomeTaxReconciliationNondeductibleExpenseMealsAndEntertainment
439000
CY2021 us-gaap Income Tax Reconciliation Nondeductible Expense Meals And Entertainment
IncomeTaxReconciliationNondeductibleExpenseMealsAndEntertainment
254000
CY2023 crda Change In Permanent Reinvestment Assertion
ChangeInPermanentReinvestmentAssertion
280000
CY2022 crda Change In Permanent Reinvestment Assertion
ChangeInPermanentReinvestmentAssertion
320000
CY2021 crda Change In Permanent Reinvestment Assertion
ChangeInPermanentReinvestmentAssertion
627000
CY2023 us-gaap Income Tax Reconciliation Disposition Of Business
IncomeTaxReconciliationDispositionOfBusiness
-305000
CY2022 us-gaap Income Tax Reconciliation Disposition Of Business
IncomeTaxReconciliationDispositionOfBusiness
188000
CY2021 us-gaap Income Tax Reconciliation Disposition Of Business
IncomeTaxReconciliationDispositionOfBusiness
0
CY2023 crda Effective Income Tax Rate Reconciliation Global Intangible Low Tax Income Amount
EffectiveIncomeTaxRateReconciliationGlobalIntangibleLowTaxIncomeAmount
0
CY2022 crda Effective Income Tax Rate Reconciliation Global Intangible Low Tax Income Amount
EffectiveIncomeTaxRateReconciliationGlobalIntangibleLowTaxIncomeAmount
0
CY2021 crda Effective Income Tax Rate Reconciliation Global Intangible Low Tax Income Amount
EffectiveIncomeTaxRateReconciliationGlobalIntangibleLowTaxIncomeAmount
531000
CY2023 us-gaap Effective Income Tax Rate Reconciliation Fdii Amount
EffectiveIncomeTaxRateReconciliationFdiiAmount
223000
CY2022 us-gaap Effective Income Tax Rate Reconciliation Fdii Amount
EffectiveIncomeTaxRateReconciliationFdiiAmount
189000
CY2021 us-gaap Effective Income Tax Rate Reconciliation Fdii Amount
EffectiveIncomeTaxRateReconciliationFdiiAmount
94000
CY2023 us-gaap Income Tax Reconciliation Change In Enacted Tax Rate
IncomeTaxReconciliationChangeInEnactedTaxRate
-104000
CY2022 us-gaap Income Tax Reconciliation Change In Enacted Tax Rate
IncomeTaxReconciliationChangeInEnactedTaxRate
-36000
CY2021 us-gaap Income Tax Reconciliation Change In Enacted Tax Rate
IncomeTaxReconciliationChangeInEnactedTaxRate
-431000
CY2023 us-gaap Income Tax Reconciliation Other Adjustments
IncomeTaxReconciliationOtherAdjustments
-949000
CY2022 us-gaap Income Tax Reconciliation Other Adjustments
IncomeTaxReconciliationOtherAdjustments
537000
CY2021 us-gaap Income Tax Reconciliation Other Adjustments
IncomeTaxReconciliationOtherAdjustments
716000
CY2023 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
17097000
CY2022 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
23578000
CY2021 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
13316000
CY2023Q4 crda Estimated Tax Over Book Differences
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84133000
CY2023Q4 us-gaap Deferred Tax Assets Tax Deferred Expense Reserves And Accruals Allowance For Doubtful Accounts
DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts
2957000
CY2022Q4 us-gaap Deferred Tax Assets Tax Deferred Expense Reserves And Accruals Allowance For Doubtful Accounts
DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts
2672000
CY2023Q4 us-gaap Deferred Tax Assets Tax Deferred Expense Compensation And Benefits Employee Compensation
DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation
14412000
CY2022Q4 us-gaap Deferred Tax Assets Tax Deferred Expense Compensation And Benefits Employee Compensation
DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation
11256000
CY2023Q4 us-gaap Deferred Tax Assets Tax Deferred Expense Compensation And Benefits Pensions
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CY2021 us-gaap Segment Expenditure Addition To Long Lived Assets
SegmentExpenditureAdditionToLongLivedAssets
30954000
CY2023 us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
1316919000
CY2022 us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
1231226000
CY2021 us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
1139231000
CY2023Q4 us-gaap Assets
Assets
799199000
CY2022Q4 us-gaap Assets
Assets
791507000
CY2023 dei Auditor Name
AuditorName
Ernst & Young LLP
CY2023 dei Auditor Location
AuditorLocation
Atlanta, Georgia
CY2023Q4 ecd Non Rule10b51 Arr Adopted Flag
NonRule10b51ArrAdoptedFlag
true
CY2023Q4 ecd Rule10b51 Arr Adopted Flag
Rule10b51ArrAdoptedFlag
true
CY2023Q4 ecd Rule10b51 Arr Trmntd Flag
Rule10b51ArrTrmntdFlag
false
CY2023Q4 ecd Non Rule10b51 Arr Trmntd Flag
NonRule10b51ArrTrmntdFlag
false

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