Customers Bancorp, Inc.
customersbank.comWhat Do They Do?
Provides loans, deposits and payment services to businesses and consumers, including specialized financing for companies, digital banking and consumer lending through fintech relationships.
10-K for FY2025, filed Feb 27, 2026
How Do They Make Money?
Earns most of its income from interest on loans, leases and investments; deposits and borrowings fund those assets and themselves carry interest costs.
10-K for FY2025, filed Feb 27, 2026Like most financial institutions, Customers derives the majority of its income from interest it receives on its interest-earning assets…View ↗
$1.4B
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10-K for FY2025, filed Feb 27, 2026
$1.4B ↗
Who Are Their Customers?
Serves privately held and other businesses, large corporate clients, nonprofits and consumers through branches and digital banking; consumer installment lending also comes through relationships with fintech companies.
10-K for FY2025, filed Feb 27, 2026Customers differentiates itself through its superior technology capabilities combined with a unique single-point-of-contact business…View ↗
Customers serve businesses and residents in Berks County and Southeastern Pennsylvania (Bucks, Chester and Philadelphia Counties); New York…View ↗
Customers originates and purchases installment loans to be held for investment or to be held for sale through arrangements with third-party…View ↗
Do Revenues Turn Into Profits?
Yes. It kept 16 cents of every revenue dollar as net income in FY2025 and turned 35 cents into free cash flow.
How Are They Changing?
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Apr 23, 2026
Sam Sidhu succeeds Jay Sidhu as CEO
Sam Sidhu said he succeeded Jay Sidhu as CEO of Customers Bancorp on January 1, 2026.
Sources
8-K, filed Apr 23, 2026
West Reading, Pa, April 23, 2026 - “On January 1, 2026, I had the honor of succeeding Jay Sidhu as Chief Executive Officer of Customers…View ↗
Growing. Revenue grew 74% in 4 years, from $780.9M in FY2021 to $1.4B in FY2025, about 15% a year.
More national banking teams
The older report describes national specialty lending, mortgage finance and equipment financing. The latest says Customers added national teams in sports and entertainment, title solutions and municipal finance.
10-K for FY2022, filed Feb 28, 2023 10-K for FY2025, filed Feb 27, 2026In 2025, Customers onboarded seven new banking teams. These included geographic commercial and business banking teams in, or adjacent to…View ↗
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