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Crexendo Inc

crexendo.com

What Do They Do?

Sells cloud-based phone and communications services, including voice, video and contact-center tools, to businesses, and licenses unified communications software to service providers.

How Do They Make Money?

Businesses are billed monthly for cloud communications services; equipment fees are generally collected when they sign, and equipment can also be leased. Service providers buy perpetual or term software licenses, subscriptions, support and professional services; support runs over its agreement, while professional services are charged when completed.

revenue
SegmentShareRevenue
Cloud Telecommunications Service Segment
56%
Software Solution Segment
Mix

44%

Who Are Their Customers?

Businesses can buy Crexendo's communications services through its direct retail offering, while communications service providers license its platform to serve their subscribers.

Do Revenues Turn Into Profits?

Yes. It kept 7 cents of every revenue dollar as net income in FY2025 and turned 14 cents into free cash flow.

Operating income, FY2025
7% of revenue
▲ +157% vs FY2024 ($1.8M, 3%)
Net income, FY2025
7% of revenue
▲ +202% vs FY2024 ($1.7M, 3%)
Free cash flow, FY2025
14% of revenue
▲ +48% vs FY2024 ($6.3M, 10%)

How Are They Changing?

Since the FY2025 annual report
Latest quarter: Q2 FY2026, the three months to Jun 30, 2026
Revenue
▲ +49%
vs $16.6M in Q2 FY2025
Net income
▼ −15%
vs $1.2M in Q2 FY2025
Cloud Telecommunications Service Segment share of revenue vs 57.9% in Q2 FY2025
  • Aug 4, 2026 CEO said ESI acquisition improved revenue and customer base The CEO said the ESI integration was progressing and the acquisition had improved revenue and strengthened the customer base.

Growing. Revenue grew 2.4x in 4 years, from $28.1M in FY2021 to $68.2M in FY2025, about 25% a year.

Longer service contracts The latest report describes cloud telecommunications contracts as covering a longer range of terms; the older report gives a shorter typical range.

Revenue over time
Cloud Telecommunications Service Segment Software Solution Segment
$100M$50M$0

Who Do They Compete With?

Competes with Alcatel-Lucent, Avaya, Cisco Systems, Mitel, NEC, Siemens Enterprise Networks, Microsoft, BroadSoft, AT&T, Verizon Communications, Lumen, CenturyLink, Cox, Charter, Comcast, TELUS, BT, Vodafone, 8x8, and RingCentral

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