Crexendo Inc (NASDAQ: CXDO) is a cloud communications and software solutions company that sells UCaaS (Unified Communications as a Service) and VoIP software platforms to business customers. Revenue comes from two segments: Cloud Telecommunications Services ($38.5M in FY2025) and Software Solutions ($29.7M in FY2025), totaling $68.2M for the year ended December 31, 2025, up from $60.8M in FY2024. Both segments are subscription-driven, with annualized exit recurring revenue of $57.5M as of December 31, 2025, compared to $51.6M as of December 31, 2024. The company competes against traditional on-premise hardware vendors including Avaya, Cisco, Mitel, and Alcatel-Lucent, as well as software providers such as Microsoft. Net dollar subscription retention rate held at 100% consolidated for FY2025. Ronald Vincent serves as CEO and Chairman. The company operates data center infrastructure in both the United States and Europe.

Revenue model

Subscription-based recurring revenue from cloud telecommunications and software licenses, supplemented by subscription and maintenance support contracts (recognized ratably over one-to-three-year terms), equipment financing, and professional services revenue recognized on completion. The company also finances customer equipment purchases directly.

Products and services

UCaaS platform with PBX-in-the-cloud functionality, natively integrated messaging, team collaboration, meetings, and contact center. Products include CrexMo and VIP Mobile applications for iOS and Android, SNAPsolution software for licensed on-premise or hosted VoIP/UC deployments, Cloud Fax (cFax), call recording, sentiment analysis, call transcription, E911 dynamic routing, and Infrastructure as a Service hosted in redundant US and European data centers. Software Solutions segment offers a full VoIP/UC feature suite under a single universal license.

Customers and end markets

Business customers across diverse geographies and industries. The filing notes geographic and industry diversification of clients and describes most individual account balances as small. Contract terms run three to five years for equipment financing receivables. No single customer concentration figure is disclosed in the filing excerpts.

Value-chain role

Cloud service provider and software vendor sitting between network infrastructure and end-business users. Operates its own redundant data centers in the US and Europe, offloading hardware operations, upgrades, maintenance, and disaster recovery from customers. Provides direct equipment financing to customers.

Geographic exposure

Primarily United States, with Infrastructure as a Service data center presence also in Europe, per the FY2025 10-K filed March 3, 2026.

Competitors

Alcatel-Lucent, Avaya Inc., Cisco Systems Inc., Mitel, NEC, Siemens Enterprise Networks LLC, Microsoft Corporation

Source: SEC 10-K, filed 2026-03-03

Industry: Telephone Communications (No Radiotelephone) Peers: American Virtual Cloud Technologies, Inc. Backblaze Inc BRIGHTCOVE INC Live Current Media Inc. Core Scientific Inc Data Storage Corp Snowflake Inc