$FRSH
Freshworks Inc.

2022 Q2 Form 10-Q Financial Statement

#000154452222000022 Filed on August 05, 2022

View on sec.gov

Income Statement

Concept 2022 Q2 2022 Q1 2021 Q4
Revenue $121.4M $114.6M $105.5M
YoY Change 37.46% 42.25%
Cost Of Revenue $24.04M $22.40M $20.40M
YoY Change 28.55% 34.16%
Gross Profit $97.39M $92.24M $85.08M
YoY Change 39.85% 44.37%
Gross Profit Margin 80.2% 80.46% 80.66%
Selling, General & Admin $130.4M $108.6M $112.4M
YoY Change 128.12% 116.37%
% of Gross Profit 133.94% 117.79% 132.14%
Research & Development $34.30M $30.72M $29.03M
YoY Change 81.51% 99.53%
% of Gross Profit 35.22% 33.3% 34.12%
Depreciation & Amortization $2.400M $2.973M $3.502M
YoY Change 9.09% -7.12% -39.53%
% of Gross Profit 2.46% 3.22% 4.12%
Operating Expenses $164.7M $139.4M $141.5M
YoY Change 116.55% 112.42%
Operating Profit -$67.35M -$47.12M -$56.38M
YoY Change 946.0% 2647.76%
Interest Expense $2.109M $806.0K $572.0K
YoY Change 56.22%
% of Operating Profit
Other Income/Expense, Net -$242.0K $602.0K -$697.0K
YoY Change -283.33% 61.39%
Pretax Income -$67.59M -$46.52M -$56.50M
YoY Change 971.73% 3366.62%
Income Tax $2.200M $2.500M $18.24M
% Of Pretax Income
Net Earnings -$69.75M -$49.06M -$74.74M
YoY Change 838.93% 1931.43%
Net Earnings / Revenue -57.44% -42.8% -70.85%
Basic Earnings Per Share -$0.24 -$0.18
Diluted Earnings Per Share -$0.24 -$0.18 -$572.0K
COMMON SHARES
Basic Shares Outstanding 284.8M shares 278.2M shares
Diluted Shares Outstanding 284.8M shares 278.2M shares

Balance Sheet

Concept 2022 Q2 2022 Q1 2021 Q4
SHORT-TERM ASSETS
Cash & Short-Term Investments $1.174B $1.198B $1.324B
YoY Change 387.96%
Cash & Equivalents $590.1M $603.5M $747.9M
Short-Term Investments $584.0M $594.3M $575.7M
Other Short-Term Assets $55.05M $53.41M $46.08M
YoY Change 28.71%
Inventory
Prepaid Expenses
Receivables $55.42M $48.48M $51.76M
Other Receivables $0.00 $0.00 $0.00
Total Short-Term Assets $1.285B $1.300B $1.421B
YoY Change 296.77% 354.98%
LONG-TERM ASSETS
Property, Plant & Equipment $23.34M $21.09M $21.48M
YoY Change 8.87% 3.34%
Goodwill $6.181M $6.200M $6.181M
YoY Change -0.31%
Intangibles $855.0K $1.270M $1.894M
YoY Change -69.56%
Long-Term Investments
YoY Change
Other Assets $12.52M $13.11M $10.59M
YoY Change -48.66% 27.11%
Total Long-Term Assets $93.70M $90.99M $61.44M
YoY Change 67.09% 11.66%
TOTAL ASSETS
Total Short-Term Assets $1.285B $1.300B $1.421B
Total Long-Term Assets $93.70M $90.99M $61.44M
Total Assets $1.378B $1.391B $1.483B
YoY Change 262.86% 303.57%
SHORT-TERM LIABILITIES
YoY Change
Accounts Payable $6.291M $3.798M $6.321M
YoY Change -22.77% 70.38%
Accrued Expenses $59.09M $53.10M $55.83M
YoY Change 88.24% 56.79%
Deferred Revenue $182.8M $174.4M $160.2M
YoY Change 53.74%
Short-Term Debt $0.00 $0.00 $0.00
YoY Change
Long-Term Debt Due
YoY Change
Total Short-Term Liabilities $248.3M $231.7M $223.3M
YoY Change 43.73% 46.7%
LONG-TERM LIABILITIES
Long-Term Debt $0.00 $0.00 $0.00
YoY Change
Other Long-Term Liabilities $24.83M $20.83M $21.43M
YoY Change 31.14% 27.34%
Total Long-Term Liabilities $24.83M $20.83M $21.43M
YoY Change 31.14% 27.34%
TOTAL LIABILITIES
Total Short-Term Liabilities $248.3M $231.7M $223.3M
Total Long-Term Liabilities $24.83M $20.83M $21.43M
Total Liabilities $298.7M $279.5M $244.8M
YoY Change 55.79% 44.78%
SHAREHOLDERS EQUITY
Retained Earnings -$3.390B -$3.320B -$3.271B
YoY Change 21.27%
Common Stock
YoY Change
Preferred Stock
YoY Change
Treasury Stock (at cost)
YoY Change
Treasury Stock Shares
Shareholders Equity $1.080B $1.111B $1.238B
YoY Change
Total Liabilities & Shareholders Equity $1.378B $1.391B $1.483B
YoY Change 262.86% 303.57%

Cashflow Statement

Concept 2022 Q2 2022 Q1 2021 Q4
OPERATING ACTIVITIES
Net Income -$69.75M -$49.06M -$74.74M
YoY Change 838.93% 1931.43%
Depreciation, Depletion And Amortization $2.400M $2.973M $3.502M
YoY Change 9.09% -7.12% -39.53%
Cash From Operating Activities -$6.824M $1.355M $4.844M
YoY Change -178.78% -82.58% -81.54%
INVESTING ACTIVITIES
Capital Expenditures -$3.362M $1.397M -$2.011M
YoY Change -32.26% -29.69% -50.42%
Acquisitions
YoY Change
Other Investing Activities $8.144M -$22.91M -$430.3M
YoY Change 29.76% -1572.3%
Cash From Investing Activities $4.782M -$25.65M -$432.3M
YoY Change 264.2% -262.83% -1817.55%
FINANCING ACTIVITIES
Cash Dividend Paid
YoY Change
Common Stock Issuance & Retirement, Net
YoY Change
Debt Paid & Issued, Net
YoY Change
Cash From Financing Activities -11.32M -$120.0M -4.650M
YoY Change 376.92% 1714600.0% 142.19%
NET CHANGE
Cash From Operating Activities -6.824M $1.355M 4.844M
Cash From Investing Activities 4.782M -$25.65M -432.3M
Cash From Financing Activities -11.32M -$120.0M -4.650M
Net Change In Cash -13.36M -$144.3M -432.1M
YoY Change -275.82% -713.61% -973.08%
FREE CASH FLOW
Cash From Operating Activities -$6.824M $1.355M $4.844M
Capital Expenditures -$3.362M $1.397M -$2.011M
Free Cash Flow -$3.462M -$42.00K $6.855M
YoY Change -125.41% -100.73% -77.37%

Facts In Submission

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CY2022Q2 us-gaap Restricted Stock Value Shares Issued Net Of Tax Withholdings
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CY2022Q2 us-gaap Stock Issued During Period Value Employee Stock Purchase Plan
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CY2022Q2 us-gaap Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value
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CY2022Q2 us-gaap Other Comprehensive Income Loss Available For Sale Securities Adjustment Net Of Tax
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CY2022Q2 us-gaap Net Income Loss
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CY2022Q2 us-gaap Temporary Equity Shares Outstanding
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CY2022Q2 us-gaap Temporary Equity Carrying Amount Attributable To Parent
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CY2022Q2 us-gaap Stockholders Equity
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CY2021Q1 us-gaap Temporary Equity Carrying Amount Attributable To Parent
TemporaryEquityCarryingAmountAttributableToParent
2678965000 usd
CY2021Q1 us-gaap Stockholders Equity
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CY2021Q2 us-gaap Temporary Equity Shares Outstanding
TemporaryEquitySharesOutstanding
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CY2021Q2 frsh Temporary Equity Accretion And Decretion To Redemption Value
TemporaryEquityAccretionAndDecretionToRedemptionValue
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CY2021Q2 us-gaap Adjustments To Additional Paid In Capital Increase In Carrying Amount Of Redeemable Preferred Stock
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597955000 usd
CY2021Q2 us-gaap Stock Issued During Period Value Stock Options Exercised
StockIssuedDuringPeriodValueStockOptionsExercised
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CY2021Q2 us-gaap Other Comprehensive Income Loss Available For Sale Securities Adjustment Net Of Tax
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CY2021Q2 us-gaap Net Income Loss
NetIncomeLoss
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CY2021Q2 us-gaap Temporary Equity Carrying Amount Attributable To Parent
TemporaryEquityCarryingAmountAttributableToParent
3276920000 usd
CY2021Q2 us-gaap Stockholders Equity
StockholdersEquity
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CY2021Q4 us-gaap Temporary Equity Shares Outstanding
TemporaryEquitySharesOutstanding
0 shares
CY2021Q4 us-gaap Temporary Equity Carrying Amount Attributable To Parent
TemporaryEquityCarryingAmountAttributableToParent
0 usd
CY2021Q4 us-gaap Stockholders Equity
StockholdersEquity
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us-gaap Stock Issued During Period Value Stock Options Exercised
StockIssuedDuringPeriodValueStockOptionsExercised
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us-gaap Restricted Stock Value Shares Issued Net Of Tax Withholdings
RestrictedStockValueSharesIssuedNetOfTaxWithholdings
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us-gaap Stock Issued During Period Value Employee Stock Purchase Plan
StockIssuedDuringPeriodValueEmployeeStockPurchasePlan
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us-gaap Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value
AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue
97983000 usd
us-gaap Other Comprehensive Income Loss Available For Sale Securities Adjustment Net Of Tax
OtherComprehensiveIncomeLossAvailableForSaleSecuritiesAdjustmentNetOfTax
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CY2022Q2 us-gaap Temporary Equity Carrying Amount Attributable To Parent
TemporaryEquityCarryingAmountAttributableToParent
0 usd
CY2022Q2 us-gaap Stockholders Equity
StockholdersEquity
1079610000 usd
CY2020Q4 us-gaap Temporary Equity Shares Outstanding
TemporaryEquitySharesOutstanding
153938000 shares
us-gaap Net Income Loss
NetIncomeLoss
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CY2022Q2 us-gaap Temporary Equity Shares Outstanding
TemporaryEquitySharesOutstanding
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CY2020Q4 us-gaap Temporary Equity Carrying Amount Attributable To Parent
TemporaryEquityCarryingAmountAttributableToParent
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CY2020Q4 us-gaap Stockholders Equity
StockholdersEquity
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frsh Temporary Equity Accretion And Decretion To Redemption Value
TemporaryEquityAccretionAndDecretionToRedemptionValue
381824000 usd
us-gaap Adjustments To Additional Paid In Capital Increase In Carrying Amount Of Redeemable Preferred Stock
AdjustmentsToAdditionalPaidInCapitalIncreaseInCarryingAmountOfRedeemablePreferredStock
381824000 usd
us-gaap Stock Issued During Period Value Stock Options Exercised
StockIssuedDuringPeriodValueStockOptionsExercised
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us-gaap Other Comprehensive Income Loss Available For Sale Securities Adjustment Net Of Tax
OtherComprehensiveIncomeLossAvailableForSaleSecuritiesAdjustmentNetOfTax
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us-gaap Net Income Loss
NetIncomeLoss
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CY2021Q2 us-gaap Temporary Equity Shares Outstanding
TemporaryEquitySharesOutstanding
153938000 shares
CY2021Q2 us-gaap Temporary Equity Carrying Amount Attributable To Parent
TemporaryEquityCarryingAmountAttributableToParent
3276920000 usd
CY2021Q2 us-gaap Stockholders Equity
StockholdersEquity
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us-gaap Net Income Loss
NetIncomeLoss
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us-gaap Net Income Loss
NetIncomeLoss
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us-gaap Depreciation Depletion And Amortization
DepreciationDepletionAndAmortization
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us-gaap Depreciation Depletion And Amortization
DepreciationDepletionAndAmortization
6418000 usd
us-gaap Capitalized Contract Cost Amortization
CapitalizedContractCostAmortization
8696000 usd
us-gaap Capitalized Contract Cost Amortization
CapitalizedContractCostAmortization
5669000 usd
us-gaap Operating Lease Right Of Use Asset Amortization Expense
OperatingLeaseRightOfUseAssetAmortizationExpense
2896000 usd
us-gaap Share Based Compensation
ShareBasedCompensation
96760000 usd
us-gaap Share Based Compensation
ShareBasedCompensation
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us-gaap Accretion Amortization Of Discounts And Premiums Investments
AccretionAmortizationOfDiscountsAndPremiumsInvestments
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us-gaap Accretion Amortization Of Discounts And Premiums Investments
AccretionAmortizationOfDiscountsAndPremiumsInvestments
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us-gaap Equity Securities Fv Ni Unrealized Gain Loss
EquitySecuritiesFvNiUnrealizedGainLoss
85000 usd
us-gaap Equity Securities Fv Ni Unrealized Gain Loss
EquitySecuritiesFvNiUnrealizedGainLoss
65000 usd
us-gaap Deferred Income Tax Expense Benefit
DeferredIncomeTaxExpenseBenefit
309000 usd
us-gaap Deferred Income Tax Expense Benefit
DeferredIncomeTaxExpenseBenefit
0 usd
us-gaap Other Noncash Income Expense
OtherNoncashIncomeExpense
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us-gaap Other Noncash Income Expense
OtherNoncashIncomeExpense
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us-gaap Increase Decrease In Accounts Receivable
IncreaseDecreaseInAccountsReceivable
3824000 usd
us-gaap Increase Decrease In Accounts Receivable
IncreaseDecreaseInAccountsReceivable
6110000 usd
frsh Increase Decrease In Capitalized Contract Cost
IncreaseDecreaseInCapitalizedContractCost
12641000 usd
frsh Increase Decrease In Capitalized Contract Cost
IncreaseDecreaseInCapitalizedContractCost
11000000 usd
us-gaap Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
8445000 usd
us-gaap Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
1860000 usd
us-gaap Increase Decrease In Accounts Payable
IncreaseDecreaseInAccountsPayable
454000 usd
us-gaap Increase Decrease In Accounts Payable
IncreaseDecreaseInAccountsPayable
3971000 usd
us-gaap Increase Decrease In Accrued Liabilities And Other Operating Liabilities
IncreaseDecreaseInAccruedLiabilitiesAndOtherOperatingLiabilities
3206000 usd
us-gaap Increase Decrease In Accrued Liabilities And Other Operating Liabilities
IncreaseDecreaseInAccruedLiabilitiesAndOtherOperatingLiabilities
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us-gaap Increase Decrease In Contract With Customer Liability
IncreaseDecreaseInContractWithCustomerLiability
22623000 usd
us-gaap Increase Decrease In Contract With Customer Liability
IncreaseDecreaseInContractWithCustomerLiability
26314000 usd
us-gaap Increase Decrease In Operating Lease Liability
IncreaseDecreaseInOperatingLeaseLiability
-4677000 usd
us-gaap Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
-5469000 usd
us-gaap Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
8662000 usd
us-gaap Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
3381000 usd
us-gaap Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
2786000 usd
us-gaap Proceeds From Sale Of Property Plant And Equipment
ProceedsFromSaleOfPropertyPlantAndEquipment
83000 usd
us-gaap Proceeds From Sale Of Property Plant And Equipment
ProceedsFromSaleOfPropertyPlantAndEquipment
557000 usd
us-gaap Payments To Develop Software
PaymentsToDevelopSoftware
2722000 usd
us-gaap Payments To Develop Software
PaymentsToDevelopSoftware
2177000 usd
us-gaap Payments To Acquire Available For Sale Securities Debt
PaymentsToAcquireAvailableForSaleSecuritiesDebt
288200000 usd
us-gaap Payments To Acquire Available For Sale Securities Debt
PaymentsToAcquireAvailableForSaleSecuritiesDebt
110840000 usd
us-gaap Proceeds From Sale Of Available For Sale Securities Debt
ProceedsFromSaleOfAvailableForSaleSecuritiesDebt
92786000 usd
us-gaap Proceeds From Sale Of Available For Sale Securities Debt
ProceedsFromSaleOfAvailableForSaleSecuritiesDebt
34755000 usd
us-gaap Proceeds From Maturities Prepayments And Calls Of Available For Sale Securities
ProceedsFromMaturitiesPrepaymentsAndCallsOfAvailableForSaleSecurities
180570000 usd
us-gaap Proceeds From Maturities Prepayments And Calls Of Available For Sale Securities
ProceedsFromMaturitiesPrepaymentsAndCallsOfAvailableForSaleSecurities
81804000 usd
us-gaap Net Cash Provided By Used In Investing Activities
NetCashProvidedByUsedInInvestingActivities
-20864000 usd
us-gaap Net Cash Provided By Used In Investing Activities
NetCashProvidedByUsedInInvestingActivities
1313000 usd
us-gaap Proceeds From Stock Plans
ProceedsFromStockPlans
7011000 usd
us-gaap Proceeds From Stock Plans
ProceedsFromStockPlans
0 usd
us-gaap Proceeds From Stock Options Exercised
ProceedsFromStockOptionsExercised
96000 usd
us-gaap Proceeds From Stock Options Exercised
ProceedsFromStockOptionsExercised
31000 usd
us-gaap Payments Related To Tax Withholding For Share Based Compensation
PaymentsRelatedToTaxWithholdingForShareBasedCompensation
138349000 usd
us-gaap Payments Related To Tax Withholding For Share Based Compensation
PaymentsRelatedToTaxWithholdingForShareBasedCompensation
0 usd
us-gaap Payments Of Stock Issuance Costs
PaymentsOfStockIssuanceCosts
109000 usd
us-gaap Payments Of Stock Issuance Costs
PaymentsOfStockIssuanceCosts
2405000 usd
us-gaap Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
-131351000 usd
us-gaap Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
-2374000 usd
us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents Period Increase Decrease Including Exchange Rate Effect
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsPeriodIncreaseDecreaseIncludingExchangeRateEffect
-157684000 usd
us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents Period Increase Decrease Including Exchange Rate Effect
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsPeriodIncreaseDecreaseIncludingExchangeRateEffect
7601000 usd
CY2021Q4 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
747864000 usd
CY2020Q4 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
98331000 usd
CY2022Q2 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
590180000 usd
CY2021Q2 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
105932000 usd
CY2022Q2 us-gaap Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
590107000 usd
CY2021Q2 us-gaap Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
104796000 usd
CY2022Q2 us-gaap Restricted Cash Current
RestrictedCashCurrent
46000 usd
CY2021Q2 us-gaap Restricted Cash Current
RestrictedCashCurrent
114000 usd
CY2022Q2 us-gaap Restricted Cash Noncurrent
RestrictedCashNoncurrent
27000 usd
CY2021Q2 us-gaap Restricted Cash Noncurrent
RestrictedCashNoncurrent
1022000 usd
CY2022Q2 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
590180000 usd
CY2021Q2 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents
105932000 usd
us-gaap Income Taxes Paid Net
IncomeTaxesPaidNet
5318000 usd
us-gaap Income Taxes Paid Net
IncomeTaxesPaidNet
3728000 usd
us-gaap Right Of Use Asset Obtained In Exchange For Operating Lease Liability
RightOfUseAssetObtainedInExchangeForOperatingLeaseLiability
7219000 usd
us-gaap Right Of Use Asset Obtained In Exchange For Operating Lease Liability
RightOfUseAssetObtainedInExchangeForOperatingLeaseLiability
0 usd
us-gaap Employee Service Share Based Compensation Allocation Of Recognized Period Costs Capitalized Amount
EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsCapitalizedAmount
1223000 usd
us-gaap Employee Service Share Based Compensation Allocation Of Recognized Period Costs Capitalized Amount
EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsCapitalizedAmount
0 usd
frsh Stock Issuance Costs Incurred During Noncash Or Partial Noncash Transaction
StockIssuanceCostsIncurredDuringNoncashOrPartialNoncashTransaction
0 usd
frsh Stock Issuance Costs Incurred During Noncash Or Partial Noncash Transaction
StockIssuanceCostsIncurredDuringNoncashOrPartialNoncashTransaction
1279000 usd
us-gaap Temporary Equity Accretion To Redemption Value Adjustment
TemporaryEquityAccretionToRedemptionValueAdjustment
0 usd
us-gaap Temporary Equity Accretion To Redemption Value Adjustment
TemporaryEquityAccretionToRedemptionValueAdjustment
381824000 usd
CY2021Q3 us-gaap Proceeds From Issuance Initial Public Offering
ProceedsFromIssuanceInitialPublicOffering
1100000000 usd
CY2021Q3 us-gaap Common Stock Shares Outstanding
CommonStockSharesOutstanding
153937730 shares
CY2021Q3 us-gaap Preferred Stock Convertible Conversion Ratio
PreferredStockConvertibleConversionRatio
1
CY2021Q3 us-gaap Stockholders Equity Note Stock Split Conversion Ratio1
StockholdersEquityNoteStockSplitConversionRatio1
10
us-gaap Use Of Estimates
UseOfEstimates
<div style="margin-bottom:9pt;text-indent:18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-style:italic;font-weight:700;line-height:120%">Use of Estimates</span></div><div style="margin-bottom:9pt;text-indent:18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">The preparation of the condensed consolidated financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of income and expense during the reporting periods. Significant items subject to such estimates and assumptions include, but are not limited to, the following:</span></div><div style="margin-bottom:9pt;padding-left:36pt;text-indent:-18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:14.5pt">determination of standalone selling price (SSP) for each distinct performance obligation included in customer contracts with multiple performance obligations; </span></div><div style="margin-bottom:9pt;padding-left:36pt;text-indent:-18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:14.5pt">allowance for doubtful accounts;</span></div><div style="margin-bottom:9pt;padding-left:36pt;text-indent:-18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:14.5pt">expected benefit period of deferred contract acquisition costs;</span></div><div style="margin-bottom:9pt;padding-left:36pt;text-indent:-18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:14.5pt">capitalization of internal-use software development costs;</span></div><div style="margin-bottom:9pt;padding-left:36pt;text-indent:-18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:14.5pt">fair value of acquired intangible assets and goodwill;</span></div><div style="margin-bottom:9pt;padding-left:36pt;text-indent:-18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:14.5pt">useful lives of long-lived assets;</span></div><div style="margin-bottom:9pt;padding-left:36pt;text-indent:-18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:14.5pt">valuation of deferred tax assets;</span></div><div style="margin-bottom:9pt;padding-left:36pt;text-indent:-18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:14.5pt">valuation of employee defined benefit plan;</span></div><div style="margin-bottom:9pt;padding-left:36pt;text-indent:-18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:14.5pt">fair value of share-based awards, including performance-based awards; and</span></div><div style="margin-bottom:9pt;padding-left:36pt;text-indent:-18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">•</span><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%;padding-left:14.5pt">incremental borrowing rate used for operating leases.</span></div>
us-gaap Concentration Risk Credit Risk
ConcentrationRiskCreditRisk
<div style="margin-bottom:9pt;text-indent:18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-style:italic;font-weight:700;line-height:120%">Concentrations of Risk</span></div><div style="margin-bottom:9pt;text-indent:18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">Financial instruments that potentially expose the Company to significant concentration of credit risk consist primarily of cash, cash equivalents, marketable securities, and accounts receivable. The Company’s cash and cash equivalents and marketable securities are generally held with large financial institutions and are in excess of the federally insured limits provided on such deposits. In addition, the Company has cash and cash equivalents held in international bank accounts, which are denominated primarily in Euros, British Pounds, and Indian Rupees. </span></div><div style="margin-bottom:9pt;text-indent:18pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">There were no customers that individually exceeded 10% of the Company’s revenue for the three and six months ended June 30, 2022 and 2021 or that represented 10% or more of the Company’s consolidated accounts receivable balance as of June 30, 2022.</span></div>The Company primarily relies upon its third-party cloud infrastructure partner, Amazon Web Services, to serve customers and operate certain aspects of its services. Any disruption of this cloud infrastructure partner would impact the Company's operations and its business could be adversely impacted.
CY2022Q2 us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
121432000 usd
CY2021Q2 us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
88341000 usd
us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
236069000 usd
us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
168928000 usd
CY2022Q2 us-gaap Contract With Customer Liability Revenue Recognized
ContractWithCustomerLiabilityRevenueRecognized
80300000 usd
CY2021Q2 us-gaap Contract With Customer Liability Revenue Recognized
ContractWithCustomerLiabilityRevenueRecognized
56000000 usd
us-gaap Contract With Customer Liability Revenue Recognized
ContractWithCustomerLiabilityRevenueRecognized
118200000 usd
us-gaap Contract With Customer Liability Revenue Recognized
ContractWithCustomerLiabilityRevenueRecognized
76700000 usd
CY2022Q2 us-gaap Revenue Remaining Performance Obligation
RevenueRemainingPerformanceObligation
266800000 usd
CY2022Q2 us-gaap Revenue Remaining Performance Obligation
RevenueRemainingPerformanceObligation
207500000 usd
CY2022Q2 us-gaap Revenue Remaining Performance Obligation Expected Timing Of Satisfaction Period1
RevenueRemainingPerformanceObligationExpectedTimingOfSatisfactionPeriod1
P12M
CY2021Q1 us-gaap Capitalized Contract Cost Net
CapitalizedContractCostNet
20404000 usd
CY2021Q4 us-gaap Capitalized Contract Cost Net
CapitalizedContractCostNet
29647000 usd
CY2022Q1 us-gaap Capitalized Contract Cost Net
CapitalizedContractCostNet
30972000 usd
CY2020Q4 us-gaap Capitalized Contract Cost Net
CapitalizedContractCostNet
18273000 usd
CY2022Q2 frsh Capitalized Contract Cost Amount Capitalized
CapitalizedContractCostAmountCapitalized
7041000 usd
CY2021Q2 frsh Capitalized Contract Cost Amount Capitalized
CapitalizedContractCostAmountCapitalized
6210000 usd
frsh Capitalized Contract Cost Amount Capitalized
CapitalizedContractCostAmountCapitalized
12641000 usd
frsh Capitalized Contract Cost Amount Capitalized
CapitalizedContractCostAmountCapitalized
11000000 usd
CY2022Q2 us-gaap Capitalized Contract Cost Amortization
CapitalizedContractCostAmortization
4421000 usd
CY2021Q2 us-gaap Capitalized Contract Cost Amortization
CapitalizedContractCostAmortization
3010000 usd
us-gaap Capitalized Contract Cost Amortization
CapitalizedContractCostAmortization
8696000 usd
us-gaap Capitalized Contract Cost Amortization
CapitalizedContractCostAmortization
5669000 usd
CY2022Q2 us-gaap Capitalized Contract Cost Net
CapitalizedContractCostNet
33592000 usd
CY2021Q2 us-gaap Capitalized Contract Cost Net
CapitalizedContractCostNet
23604000 usd
CY2022Q2 us-gaap Capitalized Contract Cost Net
CapitalizedContractCostNet
33592000 usd
CY2021Q2 us-gaap Capitalized Contract Cost Net
CapitalizedContractCostNet
23604000 usd
CY2022Q2 frsh Cash Equivalents And Available For Sale Debt Securities Amortized Cost
CashEquivalentsAndAvailableForSaleDebtSecuritiesAmortizedCost
1127118000 usd
CY2022Q2 us-gaap Available For Sale Debt Securities Accumulated Gross Unrealized Gain Before Tax
AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedGainBeforeTax
29000 usd
CY2022Q2 us-gaap Available For Sale Debt Securities Accumulated Gross Unrealized Loss Before Tax
AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedLossBeforeTax
6338000 usd
CY2022Q2 frsh Cash Equivalents And Debt Securities Available For Sale Excluding Accrued Interest
CashEquivalentsAndDebtSecuritiesAvailableForSaleExcludingAccruedInterest
1120809000 usd
CY2021Q4 frsh Cash Equivalents And Available For Sale Debt Securities Amortized Cost
CashEquivalentsAndAvailableForSaleDebtSecuritiesAmortizedCost
1299544000 usd
CY2021Q4 us-gaap Available For Sale Debt Securities Accumulated Gross Unrealized Gain Before Tax
AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedGainBeforeTax
19000 usd
CY2021Q4 us-gaap Available For Sale Debt Securities Accumulated Gross Unrealized Loss Before Tax
AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedLossBeforeTax
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CY2021Q4 frsh Cash Equivalents And Debt Securities Available For Sale Excluding Accrued Interest
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FiniteLivedIntangibleAssetsAmortizationExpenseRemainderOfFiscalYear
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CY2022Q2 us-gaap Finite Lived Intangible Assets Amortization Expense Next Twelve Months
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us-gaap Variable Lease Cost
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CY2021Q2 us-gaap Lease And Rental Expense
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us-gaap Lease And Rental Expense
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us-gaap Operating Lease Payments
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us-gaap Right Of Use Asset Obtained In Exchange For Operating Lease Liability
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CY2022Q2 us-gaap Lessee Operating Lease Liability Payments Remainder Of Fiscal Year
LesseeOperatingLeaseLiabilityPaymentsRemainderOfFiscalYear
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CY2022Q2 us-gaap Lessee Operating Lease Liability Payments Due Next Twelve Months
LesseeOperatingLeaseLiabilityPaymentsDueNextTwelveMonths
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CY2022Q2 us-gaap Lessee Operating Lease Liability Payments Due Year Two
LesseeOperatingLeaseLiabilityPaymentsDueYearTwo
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CY2022Q2 frsh Lessee Operating Lease Liability To Be Paid After Year Four
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CY2022Q2 us-gaap Lessee Operating Lease Liability Payments Due
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CY2021Q4 us-gaap Operating Leases Future Minimum Payments Due Thereafter
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CY2022Q2 us-gaap Contractual Obligation
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us-gaap Stock Issued During Period Shares Employee Stock Purchase Plans
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CY2022Q2 us-gaap Shares Paid For Tax Withholding For Share Based Compensation
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us-gaap Shares Paid For Tax Withholding For Share Based Compensation
SharesPaidForTaxWithholdingForShareBasedCompensation
7600000 shares
CY2022Q1 us-gaap Restricted Stock Shares Issued Net Of Shares For Tax Withholdings
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CY2022Q2 us-gaap Allocated Share Based Compensation Expense
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CY2021Q2 us-gaap Allocated Share Based Compensation Expense
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us-gaap Employee Service Share Based Compensation Allocation Of Recognized Period Costs Capitalized Amount
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us-gaap Employee Service Share Based Compensation Allocation Of Recognized Period Costs Capitalized Amount
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CY2022Q2 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Compensation Cost1
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51358000 usd
us-gaap Allocated Share Based Compensation Expense
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us-gaap Allocated Share Based Compensation Expense
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CY2022Q2 us-gaap Employee Service Share Based Compensation Allocation Of Recognized Period Costs Capitalized Amount
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CY2021Q2 us-gaap Employee Service Share Based Compensation Allocation Of Recognized Period Costs Capitalized Amount
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CY2021Q2 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Compensation Cost1
SharebasedCompensationArrangementBySharebasedPaymentAwardCompensationCost1
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us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Compensation Cost1
SharebasedCompensationArrangementBySharebasedPaymentAwardCompensationCost1
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us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Compensation Cost1
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CY2022Q2 us-gaap Employee Service Share Based Compensation Nonvested Awards Total Compensation Cost Not Yet Recognized
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CY2022Q2 us-gaap Net Income Loss
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CY2021Q2 us-gaap Net Income Loss
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us-gaap Net Income Loss
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us-gaap Net Income Loss
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CY2022Q2 us-gaap Temporary Equity Accretion To Redemption Value Adjustment
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CY2021Q2 us-gaap Temporary Equity Accretion To Redemption Value Adjustment
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us-gaap Temporary Equity Accretion To Redemption Value Adjustment
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us-gaap Temporary Equity Accretion To Redemption Value Adjustment
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CY2022Q2 us-gaap Net Income Loss Available To Common Stockholders Basic
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CY2021Q2 us-gaap Weighted Average Number Of Diluted Shares Outstanding
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CY2021Q2 us-gaap Weighted Average Number Of Shares Outstanding Basic
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us-gaap Weighted Average Number Of Diluted Shares Outstanding
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CY2021Q2 us-gaap Earnings Per Share Basic
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us-gaap Earnings Per Share Diluted
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us-gaap Antidilutive Securities Excluded From Computation Of Earnings Per Share Amount
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CY2022Q2 us-gaap Income Tax Expense Benefit
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CY2021Q2 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
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us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
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us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
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CY2022Q2 us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
121432000 usd
CY2021Q2 us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
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us-gaap Revenue From Contract With Customer Excluding Assessed Tax
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us-gaap Revenue From Contract With Customer Excluding Assessed Tax
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CY2022Q2 us-gaap Noncurrent Assets
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CY2021Q4 us-gaap Noncurrent Assets
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23373000 usd

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