Genpact Limited
genpact.comWhat Do They Do?
Runs and transforms business operations and provides data, artificial intelligence and technology services to financial institutions, consumer and healthcare companies, and technology and manufacturing businesses.
10-K for FY2025, filed Feb 26, 2026Data and AI includes data and AI strategy, data engineering, data management, and domain-based AI and generative AI solutions and services.…View ↗
Digital Operations refer to our traditional managed service offerings where we leverage technology and deep domain and process expertise to…View ↗
Our Financial Services segment covers the Advanced Technology Solutions and Core Business Services we provide to clients in the banking…View ↗
Our Consumer and Healthcare segment covers the Advanced Technology Solutions and Core Business Services we provide to clients in the…View ↗
Our High Tech and Manufacturing segment covers the Advanced Technology Solutions and Core Business Services we provide to clients in the…View ↗
How Do They Make Money?
Clients pay for business-process management, analytics, consulting, digital solutions and IT services. Time-and-material and transaction work is charged as services are provided; fixed-price application customization, maintenance and support is charged over the agreement term.
10-K for FY2025, filed Feb 26, 2026The Company derives its revenue primarily from business process management services, including analytics, consulting and related digital…View ↗
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10-K for FY2025, filed Feb 26, 2026
FY2025 revenue by reportable segment ↗
$5.1B
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10-K for FY2025, filed Feb 26, 2026
$5.1B ↗
| Segment | Share | Revenue |
|---|---|---|
|
Financial Services
|
27%
FY2022: 27%
|
Financial Services, FY2025
$1.4B Sources
|
|
Consumer and Healthcare
|
34%
FY2022: 36%
|
Consumer and Healthcare, FY2025
$1.7B Sources
|
|
High Tech and Manufacturing
|
39%
FY2022: 37%
|
High Tech and Manufacturing, FY2025
$2B Sources
|
Who Are Their Customers?
Clients typically use master service agreements with statements of work specifying services and prices; Agentic Solutions generally use master software-as-a-service agreements.
10-K for FY2025, filed Feb 26, 2026Our contracts for Digital Operations often take the form of a master services agreement ("MSA"), which is a framework agreement that we…View ↗
Do Revenues Turn Into Profits?
Yes. It kept 11 cents of every revenue dollar as net income in FY2025 and turned 14 cents into free cash flow.
10-K for FY2025, filed Feb 26, 2026
$750.2MView ↗
10-K for FY2025, filed Feb 26, 2026
$552.5MView ↗
10-K for FY2025, filed Feb 26, 2026
$734.7MView ↗
How Are They Changing?
- Net income
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Sources
10-Q for Q2 FY2026, filed Aug 7, 2026
$145.7MView ↗
- ▲ +10%
- vs $132.7M in Q2 FY2025
10-Q for Q2 FY2026, filed Aug 7, 2026
Open tableView ↗
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Sep 3, 2026
Genpact appointed a new chief financial officer
Sumita Pandit is replacing Michael Weiner, who will remain with the company in a transitional role.
Sources
8-K, filed Sep 8, 2026
On September 8, 2026, Genpact Limited (the “Company”) announced that Ms. Sumita Pandit, age 49, will become its new Senior Vice President…View ↗
Growing. Revenue grew 26% in 4 years, from $4B in FY2021 to $5.1B in FY2025, about 6% a year.
AI agent offerings
The latest report describes AI agents that learn, adapt and make decisions as a distinct offering for redesigning workflows; the older report described an AI platform and digital transformation services.
10-K for FY2022, filed Mar 1, 2023 10-K for FY2025, filed Feb 26, 2026Agentic SolutionsView ↗
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