Genpact Ltd (NYSE: G) is a professional services company that provides business process outsourcing and digital transformation services to global enterprises. Revenue comes from long-term service contracts under which clients pay fees for process management, analytics, and technology-enabled operations delivered across Genpact's global delivery network. The company was originally founded as a captive unit within General Electric and became an independent publicly traded entity, with operations spanning multiple continents serving clients across financial services, insurance, healthcare, manufacturing, and consumer goods sectors.

Revenue model

Fee-based service contracts for business process management and digital transformation engagements, typically structured as multi-year outsourcing agreements.

Products and services

Business process outsourcing, finance and accounting services, supply chain management, risk and compliance services, analytics, and digital transformation services.

Customers and end markets

Global enterprises across financial services, insurance, healthcare, life sciences, manufacturing, and consumer goods industries.

Value-chain role

Third-party outsourced service provider and process operator sitting between enterprise clients and their operational workflows.

Geographic exposure

Global operations with delivery centers across multiple continents serving clients internationally.

Source: SEC 10-K, filed 2026-02-26

Industry: Services-Management Consulting Services