WW Grainger Inc
grainger.comWhat Do They Do?
Distributes maintenance, repair and operating products to businesses, government entities and institutions.
10-K for FY2025, filed Feb 19, 2026W.W. Grainger, Inc., incorporated in the State of Illinois in 1928, is a broad line, distributor of maintenance, repair and operating (MRO)…View ↗
The Company uses a combination of its two business models to serve its more than 4.6 million customers worldwide which rely on Grainger for…View ↗
Grainger’s product offering is grouped under several broad categories, including safety and security, material handling and storage, pumps…View ↗
How Do They Make Money?
Customers primarily pay for products, with most sales paid when the products are shipped under the agreed shipping terms. A small share comes from services, paid when the services are provided.
10-K for FY2025, filed Feb 19, 2026
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10-K for FY2025, filed Feb 19, 2026
FY2025 revenue by reportable segment ↗
$17.9B
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10-K for FY2025, filed Feb 19, 2026
$17.9B ↗
| Segment | Share | Revenue | How money arrives |
|---|---|---|---|
|
High-Touch Solutions N.A.
Sold outright
10-K for FY2025, filed Feb 19, 2026 |
78%
FY2022: 80%
|
High-Touch Solutions N.A., FY2025
$14B Sources
|
Sold outright |
|
Endless Assortment
Sold outright
10-K for FY2025, filed Feb 19, 2026 |
20%
FY2022: 18%
|
Endless Assortment, FY2025
$3.6B Sources
|
Sold outright |
Who Are Their Customers?
Businesses, government entities and institutions across industries buy from Grainger. Mid-size and large businesses with complex purchasing needs often connect their purchasing systems directly, while customers also order through Grainger’s online channels, representatives, service centers and branches.
10-K for FY2025, filed Feb 19, 2026The Company uses a combination of its two business models to serve its more than 4.6 million customers worldwide which rely on Grainger for…View ↗
In the High-Touch Solutions N.A. segment, customers are typically mid-size and large businesses with complex purchasing operations and…View ↗
In the Endless Assortment segment, customers are typically smaller and mid-size businesses with less complex purchasing operations and…View ↗
In the High-Touch Solutions N.A. segment, DCs are the primary order fulfillment channel, mainly through direct shipments to customers.…View ↗
In the Endless Assortment segment, orders are placed primarily through online channels. Zoro leverages the High-Touch Solution N.A.'s DC…View ↗
Do Revenues Turn Into Profits?
Yes. It kept 10 cents of every revenue dollar as net income in FY2025 and turned 7 cents into free cash flow.
10-K for FY2025, filed Feb 19, 2026
$2.5BView ↗
10-K for FY2025, filed Feb 19, 2026
$1.7BView ↗
10-K for FY2025, filed Feb 19, 2026
$1.3BView ↗
How Are They Changing?
10-Q for Q2 FY2026, filed Aug 4, 2026
Open tableView ↗
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Aug 4, 2026
Grainger raised its full-year 2026 sales outlook.
The updated net sales range is $19.4 billion to $19.7 billion.
Sources
8-K, filed Aug 4, 2026
Net Sales $19.2 - $19.6 billion $19.4 - $19.7 billionView ↗
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Aug 3, 2026
The CFO will resign and a controller will become interim CFO.
Deidra C. Merriwether's resignation is effective September 4, 2026; Laurie R. Thomson's interim appointment takes effect September 5, 2026.
Sources
8-K, filed Aug 3, 2026
On July 31, 2026, Deidra C. Merriwether, the current Senior Vice President and Chief Financial Officer of W.W. Grainger, Inc. (the…View ↗
Growing. Revenue grew 38% in 4 years, from $13B in FY2021 to $17.9B in FY2025, about 8% a year.
Exit from the U.K.
The latest report says Grainger completed the sale of Cromwell and closed Zoro U.K.; the older report describes Cromwell as part of its U.K. businesses and does not mention those exits.
10-K for FY2022, filed Feb 21, 2023 10-K for FY2025, filed Feb 19, 2026OtherView ↗
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