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MetLife, Inc. logo

MetLife, Inc.

metlife.com

What Do They Do?

Provides insurance, annuities, employee benefits and asset management to corporations, other institutions, their employees and individuals.

How Do They Make Money?

Customers pay premiums for insurance coverage over the coverage period; employers and institutions pay fees for vision, prepaid legal, administrative and asset-management services, generally as services are provided. Asset-management fees are based on assets under management or committed or invested capital.

revenue
SegmentShareRevenue
Vision fee for service arrangements
Recurring

23%
FY2022: 27%
Prepaid legal plans
Recurring

26%
FY2022: 22%
Institutional Client asset management fees (1)
Recurring

15%
FY2022: 19%
ASO contracts
Recurring

12%
FY2022: 11%
Recordkeeping and administrative services (2)
Recurring
5.8%
FY2022: 8.0%
Other revenue from service contracts from customers
Recurring

18%
FY2022: 13%

Who Are Their Customers?

Employers and other group customers buy directly or through brokers or consultants; institutional retirement customers buy directly or through brokers, consultants or other intermediaries; individual customers are reached through agency and bank channels.

Do Revenues Turn Into Profits?

Yes. It kept 4 cents of every revenue dollar as net income in FY2025.

Operating income, FY2025
8% of revenue
▲ +2% vs FY2024 ($6B, 8%)
Net income, FY2025
4% of revenue
▼ −24% vs FY2024 ($4.4B, 6%)

How Are They Changing?

Since the FY2025 annual report
Latest quarter: Q2 FY2026, the three months to Jun 30, 2026
Revenue
▲ +10%
vs $17.3B in Q2 FY2025
Net income
▲ +1%
vs $729M in Q2 FY2025
Prepaid legal plans share of revenue from contract with customer, excluding assessed tax vs 26.2% in Q2 FY2025

Growing. Revenue grew 12% in 4 years, from $68.7B in FY2021 to $77.1B in FY2025, about 3% a year.

Revenue over time
Vision fee for service arrangements Prepaid legal plans Institutional Client asset management fees (1) ASO contracts Recordkeeping and administrative services (2) Other revenue from service contracts from customers
$2.5B$1.3B$0

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