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MillerKnoll, Inc.

hermanmiller.com

What Do They Do?

Designs, makes and sells furniture, seating and home furnishings for workplaces, healthcare and education institutions, and residential customers.

How Do They Make Money?

Customers buy products and related services under trade-credit terms; product sales are tied to delivery, while service sales are spread across the period the work is done.

revenue
SegmentShareRevenue
Workplace
Sold outright

39%
FY2023: 38%
Performance Seating
Sold outright

22%
FY2023: 22%
Lifestyle
Sold outright

33%
FY2023: 34%
Other Products
5.7%
FY2023: 5.9%

Who Are Their Customers?

Organizations and individuals buy furnishings for offices, healthcare, education and homes through independent dealers, direct sales, retailers, catalogs and online stores.

Customers above 10% of revenue, FY2026
of revenue from one customer
FY2024: 5% from one customer

Do Revenues Turn Into Profits?

Yes. It kept 2 cents of every revenue dollar as net income in FY2026 and turned 2 cents into free cash flow.

Operating income, FY2026
5% of revenue
▲ +293% vs FY2025 ($50.5M, 1%)
Net income, FY2026
2% of revenue
▲ Now profitable vs FY2025 (−$36.9M, −1%)
Free cash flow, FY2026
2% of revenue
▼ −24% vs FY2025 ($101.7M, 3%)

How Are They Changing?

Since the FY2026 annual report
Latest quarter: Q1 FY2027, the three months to Aug 29, 2026
Revenue
▼ −3%
vs $955.7M in Q1 FY2026
Net income
▲ +32%
vs $20.2M in Q1 FY2026
Workplace share of revenue vs 40.9% in Q1 FY2026

Flat. Revenue was $3.8B in FY2026, about the same as the $3.9B of FY2022.

Revenue over time
Workplace Performance Seating Lifestyle Other Products
$5B$2.5B$0

Who Do They Compete With?

Competes with Haworth, HNI, Arhaus, Crate & Barrel Holdings, RH, Room & Board, Wayfair, and Williams-Sonoma

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