Open Text Corp (NASDAQ: OTEX) is an information management software company that provides platforms and services helping enterprises capture, manage, secure, and exchange data across cloud and on-premises environments. It makes money through cloud services and subscription fees, customer support contracts on perpetual and term licenses, and professional services, with recurring revenue as the dominant model. The company serves global enterprises, SMBs, and government organizations, with products embedded deeply in customer operations alongside SAP, Salesforce, and Microsoft systems, creating high switching costs. Total revenue was $5.17 billion in FY2025 (year ended June 30, 2025), down from $5.77 billion in FY2024, reflecting the divestiture of its AMC business. GAAP gross margin was 72.3% in FY2025. Americas contributed 56.9% of revenue, EMEA 33.9%, and Asia Pacific 9.2%. Mark J. Barrenechea serves as Vice Chair, CEO, and CTO. The company is executing a Business Optimization Plan targeting $490 to $550 million in annualized savings, with approximately 35% realized in FY2025.

Revenue model

Recurring revenue from cloud services and subscriptions, annual customer support renewals on perpetual and term licenses, professional services fees, and perpetual license sales. Customer support is recognized ratably over the contract period. Cloud and subscription revenue is the primary growth vehicle.

Products and services

Content Cloud (content management, archiving, experience management, omnichannel customer engagement), Business Network Cloud (B2B data exchange, supply chain integration, EDI messaging, Foundation multi-tenant offering), Cybersecurity Cloud (Fortify application security, NetIQ identity and access management, Voltage email encryption, ArcSight SIEM, endpoint detection and response, network detection response, managed detection and response, Webroot endpoint protection, digital forensics and eDiscovery), Observability and Service Management Cloud (SMAX IT service management, NOM network operations management, OpsBridge, server and network automation).

Customers and end markets

Global enterprises, SMBs, and government organizations. End markets include highly regulated industries requiring compliance and data governance, organizations managing complex B2B supply chains, and IT operations teams. Products are described as fundamentally integrated into customer operations.

Value-chain role

Software platform and managed services provider sitting between enterprise applications (SAP S/4HANA, Salesforce, Microsoft Office 365) and the data, content, and security workflows those applications depend on. OpenText acts as the information management layer connecting unstructured content to structured business processes.

Geographic exposure

Americas: 56.9% of FY2025 revenue ($3.34 billion). EMEA: 33.9% ($1.75 billion). Asia Pacific: 9.2% ($478 million). All figures for year ended June 30, 2025.

Source: SEC 10-K, filed 2025-08-07

Industry: Services-Computer Integrated Systems Design