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The RealReal, Inc.

therealreal.com

What Do They Do?

Runs an online marketplace and retail stores where consumers consign authenticated, pre-owned luxury goods and buyers shop fashion, jewelry, and watches.

How Do They Make Money?

It keeps a percentage of consignment-sale proceeds when an item sells. It earns the sale proceeds on company-owned goods when they ship to buyers and charges buyers for shipping services.

revenue
SegmentShareRevenue
Consignment revenue
Mix

77%
FY2022: 64%
Direct revenue
Sold outright

13%
FY2022: 26%
Shipping services revenue
Usage-based

9.5%
FY2022: 9.9%

Who Are Their Customers?

Consumers consign goods through at-home or virtual appointments, drop-off locations, stores, and shipping; buyers shop through the website, mobile app, and retail stores.

Do Revenues Turn Into Profits?

Not on paper. It lost $41.8M in FY2025, but brought in more cash than it spent: $18.4M of free cash flow.

Operating income, FY2025
−3% of revenue
▼ −58% (Loss) vs FY2024 (−$56.5M, −9%)
Net income, FY2025
−6% of revenue
▼ −69% (Loss) vs FY2024 (−$134.2M, −22%)
Free cash flow, FY2025
3% of revenue
▲ +46% vs FY2024 ($12.6M, 2%)

How Are They Changing?

Since the FY2025 annual report
Latest quarter: Q2 FY2026, the three months to Jun 30, 2026
Revenue
▲ +17%
vs $165.2M in Q2 FY2025
Net income
▲ +140% (Loss)
vs −$11.4M in Q2 FY2025
Consignment revenue share of revenue vs 77.9% in Q2 FY2025
  • Aug 6, 2026 Raised full-year outlook The company also issued revenue and Adjusted EBITDA guidance for the third quarter.

Growing. Revenue grew 48% in 4 years, from $467.7M in FY2021 to $692.8M in FY2025, about 10% a year.

Broader item condition The older report describes accepting luxury goods in fair condition; the latest report also describes accepting items in as-is condition, including goods that may show extensive wear or need repair.

Revenue over time
Consignment revenue Direct revenue Shipping services revenue
$1B$500M$0

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