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Baijiayun Group Ltd

baijiayun.com

What Do They Do?

Sells AI systems combining customized software and hardware, alongside video communication and cloud services, to enterprises across industries.

How Do They Make Money?

Customers generally pay in advance or within a year; for AI solutions, they buy integrated software-and-hardware systems at fixed contract prices, with revenue counted when customers accept the hardware. Platform access is charged over time or by use, while SMS is charged per message.

revenue
SegmentShareRevenue
Real-Time Engagement Services
25%
FY2023: 16%
SMS Services
Usage-based

16%
FY2023: 21%
SaaS/PaaS Services
41%
FY2023: 40%
Customized Platform Development Services
Sold outright
2.1%
FY2023: 13%
Software License And Other Cloud Related Services
3.3%
FY2023: 6.4%
Cloud Related Services
Sold outright
5.4%
FY2023: 19%
AI Solution Services
Sold outright

54%
FY2023: 41%

Who Are Their Customers?

The company serves customers across education, finance, medical services and IT, reaching them through its in-house sales team and word-of-mouth referrals.

Do Revenues Turn Into Profits?

Yes. It kept 14 cents of every revenue dollar as net income in FY2026 and turned 9 cents into free cash flow.

Operating income, FY2026
6% of revenue
▲ Now profitable vs FY2025 (−$21.1M, −50%)
Net income, FY2026
14% of revenue
▲ Now profitable vs FY2025 (−$16.1M, −38%)
Free cash flow, FY2026
9% of revenue
▲ Now profitable vs FY2025 (−$8.1M, −19%)

How Are They Changing?

Shrinking. Revenue fell 54% in 4 years, from $68.6M in FY2022 to $31.4M in FY2026, about 18% a year.

Revenue over time
Real-Time Engagement Services SMS Services SaaS/PaaS Services Customized Platform Development Services Software License And Other Cloud Related Services Cloud Related Services AI Solution Services CDN services
$100M$50M$0

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