ServiceTitan, Inc.
servicetitan.comWhat Do They Do?
Sells cloud software that helps residential and commercial trades businesses manage jobs, customer relationships and payments.
10-K for FY2026, filed Mar 25, 2026We are modernizing a large and technologically underserved industry—an industry commonly referred to as the “trades.” The trades consist of…View ↗
ServiceTitan was born in the trades and built for the trades. Our founders, Ara Mahdessian and Vahe Kuzoyan, are the sons of trades…View ↗
ServiceTitan was built to be the operating system that powers the trades. We designed our platform to comprehensively address key workflows…View ↗
How Do They Make Money?
Trades businesses pay subscription fees for access to hosted software, generally per technician per month and billed in advance; the platform also earns fees when customers process payments or use certain features. Professional services are billed separately, generally at contract start, as services are performed or products are delivered.
10-K for FY2026, filed Mar 25, 2026The Company primarily enters into either annual or multi-year subscription contracts with customers for access to the Company’s proprietary…View ↗
The subscription contracts specify the contract term, the payment terms, and the services to be provided, and are noncancelable. Fees for…View ↗
The Company receives usage-based fees arising from payment transactions as well as usage of certain Pro products features. Customers are…View ↗
Professional services and other include onboarding, implementing and optimizing the customer’s software experience, as well as accounting…View ↗
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10-K for FY2026, filed Mar 25, 2026
FY2026 revenue by product or service ↗
$961M
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10-K for FY2026, filed Mar 25, 2026
$961M ↗
| Segment | Share | Revenue | How money arrives |
|---|---|---|---|
|
Platform Revenue
|
96%
FY2023: 95%
|
Platform Revenue, FY2026
$925.4M Sources
|
|
|
Professional Services and Other Revenue
Sold outright
10-K for FY2026, filed Mar 25, 2026 |
3.7%
FY2023: 5.2%
|
Professional Services and Other Revenue, FY2026
$35.5M Sources
|
Sold outright |
Who Are Their Customers?
Customers range from family-owned trades businesses to large enterprises. ServiceTitan primarily sells Core subscriptions through its direct sales team and also acquires customers through referrals, industry associations, equipment makers and distributors.
Do Revenues Turn Into Profits?
Not on paper. It lost $159.9M in FY2026, but brought in more cash than it spent: $105.4M of free cash flow.
10-K for FY2026, filed Mar 25, 2026
−$169.2MView ↗
10-K for FY2026, filed Mar 25, 2026
−$159.9MView ↗
10-K for FY2026, filed Mar 25, 2026
$105.4MView ↗
How Are They Changing?
- Net income
-
Sources
10-Q for Q2 FY2026, filed Sep 8, 2026
−$24.9MView ↗
- ▼ −23% (Loss)
- vs −$32.2M in Q2 FY2025
10-Q for Q2 FY2026, filed Sep 8, 2026
Open tableView ↗
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Sep 8, 2026
Provides fiscal-year financial outlook
The company gave revenue and non-GAAP operating income outlook for the third quarter and full fiscal year.
Sources
8-K, filed Sep 8, 2026
For fiscal third quarter 2027 and for the full fiscal year 2027, the company currently expects:View ↗
Growing. Revenue grew 2.1x in 3 years, from $467.7M in FY2023 to $961M in FY2026, about 27% a year.
Who Do They Compete With?
Competes with Salesforce, SAP, FieldEdge, Workwave, ServiceTrade, AccuLynx, BuildOps, HouseCall Pro, JobNimbus, and Jobber
10-K for FY2026, filed Mar 25, 2026We compete directly or indirectly with software vendors offering point-specific tools for specific elements of trade workflows, horizontal…View ↗
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