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Vroom, Inc. logo

Vroom, Inc.

vroom.com

What Do They Do?

Finances consumers’ vehicle purchases through motor vehicle dealers and sells automotive analytics and digital services to dealers, finance companies, and other automotive businesses.

How Do They Make Money?

UACC earns interest as borrowers repay vehicle loans over time and monthly fees for servicing loan balances; CarStory bills monthly for advertising, publishing, and other user services.

revenue
SegmentShareRevenue
Retail vehicle, net
63%
FY2020: 79%
Wholesale vehicle
12%
FY2020: 18%
Product, net
5.9%
FY2020: 2.8%
Finance
Recurring

18%
Other
1.6%
FY2020: 0.1%

Who Are Their Customers?

UACC works directly with independent and manufacturer-franchised dealers that submit buyers’ loan applications; CarStory sells analytics and digital services to dealers, automotive finance companies, and others in the auto industry.

Do Revenues Turn Into Profits?

No. It lost $364.6M in FY2023.

Net income, FY2023
−41% of revenue
▼ −19% (Loss) vs FY2022 (−$450.5M, −23%)
Free cash flow, FY2023
−60% of revenue
▲ +302% (Loss) vs FY2022 (−$133.3M, −7%)

How Are They Changing?

Since the FY2025 annual report
Latest quarter: Q2 FY2026, the three months to Jun 30, 2026
Net income
▲ Now profitable
vs −$8.5M in Q2 FY2025
  • May 15, 2026 Vroom updated full-year adjusted net loss guidance The revised guidance projected a full-year adjusted net loss of $25.0 to $30.0 million.

Shrinking. Revenue fell 25% in 4 years, from $1.2B in FY2019 to $893.2M in FY2023, about 7% a year.

From ecommerce to finance and data The older report describes a direct online marketplace for consumers buying and selling used vehicles. The latest focuses on financing buyers through dealers and providing analytics and digital services to automotive businesses; Vroom says it wound down the dealership business.

Revenue over time
Retail vehicle, net Wholesale vehicle Product, net Finance Other
$5B$2.5B$0

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