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Companies $WTW
$324.67 -$0.34 (0.1%) Close
Willis Towers Watson PLC logo

Willis Towers Watson PLC

wtwco.com

What Do They Do?

Provides insurance brokerage and risk, benefits and workforce consulting and administration to companies and employers, public agencies and nonprofits.

How Do They Make Money?

WTW earns commissions or negotiated fees for placing insurance policies, generally when a policy takes effect or placement is complete. Consulting clients typically pay monthly as work is performed, while administration clients generally pay monthly for ongoing services once that phase begins.

FY2025 revenue by product or service (Revenue from Contract with Customer, Excluding Assessed Tax) revenue
SegmentShareRevenue
Broking
Sold outright

46%
FY2022: 48%
Consulting
Recurring

35%
FY2022: 33%
Outsourced administration
Recurring

12%
FY2022: 12%
Other
6.8%
FY2022: 6.0%
Service
99%
FY2022: 99%

Who Are Their Customers?

WTW advises companies and employers, public agencies, nonprofits and insurers on insurance, benefits and workforce needs; it also places insurance coverage with carriers for clients.

Do Revenues Turn Into Profits?

Yes. It kept 17 cents of every revenue dollar as net income in FY2025 and turned 16 cents into free cash flow.

Operating income, FY2025
23% of revenue
▲ +256% vs FY2024 ($627M, 6%)
Net income, FY2025
17% of revenue
▲ Now profitable vs FY2024 (−$98M, −1%)
Free cash flow, FY2025
16% of revenue
▲ +22% vs FY2024 ($1.3B, 13%)

How Are They Changing?

Since the FY2025 annual report
Latest quarter: Q2 FY2026, the three months to Jun 30, 2026
Revenue
▲ +9%
vs $2.3B in Q2 FY2025
Net income
▼ −31%
vs $331M in Q2 FY2025
Service share of revenue from contract with customer, excluding assessed tax vs 99.0% in Q2 FY2025

Flat. Revenue was $9.7B in FY2025, about the same as the $9B of FY2021.

Revenue over time
Broking Consulting Outsourced administration Other Service
$10B$5B$0

Who Do They Compete With?

Competes with Aon, Arthur J. Gallagher, Brown & Brown, Cognizant Technology Solutions, Marsh & McLennan, Robert Half International, Milliman, Deloitte, Ernst & Young, PricewaterhouseCoopers, KPMG, SunGard, Automatic Data Processing, Fidelity, WageWorks, and HealthEquity

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