Zendesk, Inc. Cashflow Statement

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Financial Statements

Income Statement Balance Sheet Cashflow Statement

Consolidated statements of cash flows

In millions of USD, except per-share amounts

	FY2021 12 months to Dec 31, 2021	FY2020 12 months to Dec 31, 2020	FY2019 12 months to Dec 31, 2019	FY2018 12 months to Dec 31, 2018	FY2017 12 months to Dec 31, 2017
Cash flows from operating activities
Net loss
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization
Share-based compensation
Amortization of deferred costs
Amortization of debt discount and issuance costs
Loss on early extinguishment of debt
Real estate impairment
Allowance for credit losses on accounts receivable
Income tax benefit related to convertible senior notes
Excess tax benefit from share-based award activity
Repayment of convertible senior notes attributable to debt discount
Other, net
Changes in operating assets and liabilities:
Accounts receivable
Prepaid expenses and other current assets
Deferred costs
Lease right-of-use assets
Other assets and liabilities
Accounts payable
Accrued liabilities
Accrued compensation and related benefits
Deferred revenue
Deferred revenue
Lease liabilities

Net cash provided by operating activities
Cash flows from investing activities
Purchases of property and equipment
Internal-use software development costs
Purchases of marketable securities
Proceeds from maturities of marketable securities
Proceeds from sale of marketable securities
Proceeds from sales of marketable securities
Business combinations, net of cash acquired
Purchases of strategic investments
Proceeds from sales of strategic investments
Net cash used in investing activities

Cash flows from financing activities
Proceeds from issuance of convertible senior notes, net of issuance costs paid of $13,561
Proceeds from issuance of 2025 convertible senior notes, net of issuance costs paid of $21,030
Convertible senior notes due 2025
Convertible senior notes due 2023
Total proceeds from issuance of 2025 convertible senior notes, net of issuance costs paid of $21,030
Purchase of capped calls related to 2025 convertible senior notes
Convertible senior notes due 2025
Convertible senior notes due 2023
Total purchase of capped calls related to 2025 convertible senior notes
Payments for 2023 convertible senior notes partial repurchase
Proceeds from capped calls related to 2023 convertible senior notes
Proceeds from exercises of employee stock options
Proceeds from employee stock purchase plan
Taxes paid related to net share settlement of share-based awards
Excess tax benefit from share-based award activity
Principal payments on debt and capital lease obligations
Effect of exchange rate changes on cash and cash equivalents
Net increase (decrease) in cash and cash equivalents
Cash and cash equivalents
Other
Net cash provided by financing activities

Effect of exchange rate changes on cash, cash equivalents and restricted cash
Net increase in cash, cash equivalents and restricted cash
Cash, cash equivalents and restricted cash at beginning of period
Cash, cash equivalents and restricted cash at end of period
Supplemental cash flow data
Cash paid for interest and income taxes
Cash paid for interest
Cash paid for taxes

Non-cash investing and financing activities
Share-based compensation capitalized in internal-use software development costs
Balance of property and equipment in accounts payable and accrued expenses
Asset retirement obligations incurred
Property and equipment acquired through tenant improvement allowances
Share-based compensation capitalized in deferred costs
Vesting of early exercised stock options
Reconciliation of cash, cash equivalents and restricted cash to consolidated balance sheets
Cash and cash equivalents
Restricted cash included in prepaid expenses and other current assets
Restricted cash included in other assets

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