Zendesk, Inc.

zendesk.com

No Longer Reporting

The company has not filed an annual or quarterly report since its Q3 FY2022 10-Q, filed Oct 28, 2022. Its latest SEC filing is a 15-12G from Dec 2, 2022.

The sections below describe the company as of the FY2021 annual report.

How Did They Make Money?

FY2021 revenue

Did Revenues Turn Into Profits?

Not on paper. It lost $223.6M in FY2021, but brought in more cash than it spent: $154.6M of free cash flow.

Operating income, FY2021

−12% of revenue

▲ +7% (Loss) vs FY2020 (−$155.9M, −15%)

Net income, FY2021

−17% of revenue

▲ +3% (Loss) vs FY2020 (−$218.2M, −21%)

Free cash flow, FY2021

12% of revenue

▲ +4254% vs FY2020 ($3.6M, 0%)

How Were They Changing?

Since the FY2021 annual report

Latest quarter: Q3 FY2022, the three months to Sep 30, 2022

Revenue: ▲ +20%; vs $347M in Q3 FY2021
Net income: ▲ +9% (Loss); vs −$54.4M in Q3 FY2021

Grew. Revenue grew 3.1x in 4 years, from $430.5M in FY2017 to $1.3B in FY2021, about 33% a year.

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