Bandwidth Inc.
bandwidth.comWhat Do They Do?
Sells voice, messaging, and emergency communication services through software tools and a communications network to communications platforms, enterprises, and app developers.
10-K for FY2025, filed Feb 19, 2026A global communications transformation is underway, and we believe Bandwidth is at the center. Our mission is to develop and deliver the…View ↗
Bandwidth’s go-to-market strategy is designed around the global shift from on-premises based technology to cloud-based communications. We…View ↗
In this category, Global 2000 enterprises engage directly with Bandwidth to leverage our voice, global number control, emergency services…View ↗
Our Programmable Messaging market offering is aimed at large messaging customers that use Bandwidth to deliver digital engagement…View ↗
How Do They Make Money?
Bandwidth earns usage fees as calls and messages pass over its network, and monthly charges as services are provided. Carrier messaging surcharges are passed through to customers when the related traffic crosses the network.
10-K for FY2025, filed Feb 19, 2026Cloud communications revenue consists of the sale of communications services offered through Application Programming Interface (“API”)…View ↗
The majority of the Company’s cloud communications revenue is generated from reoccurring fees earned from customers accessing and using the…View ↗
Revenue from recurring fees is recognized on a ratable basis as the service is provided, which is typically one month. For the years ended…View ↗
Messaging surcharge revenue consists of pass-through messaging surcharges imposed by the major mobile carriers in North America and is…View ↗
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10-K for FY2025, filed Feb 19, 2026
FY2025 revenue by product or service ↗
$753.8M
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10-K for FY2025, filed Feb 19, 2026
$753.8M ↗
| Segment | Share | Revenue | How money arrives |
|---|---|---|---|
|
Cloud communications
|
74%
FY2022: 83%
|
Cloud communications, FY2025
$561.4M Sources
|
|
|
Messaging surcharges
Usage-based
10-K for FY2025, filed Feb 19, 2026 |
26%
FY2022: 17%
|
Messaging surcharges, FY2025
$192.4M Sources
|
Usage-based |
Who Are Their Customers?
Cloud communications and messaging platforms embed Bandwidth’s services in their offerings; large enterprises can also buy directly, working with its enterprise sales team.
10-K for FY2025, filed Feb 19, 2026Through our Global Voice Plans market offering, we power all the leaders in UCaaS and CCaaS, as recognized by the research firm Gartner…View ↗
These leaders rely on Bandwidth to deliver the voice, messaging, and emergency services that are central to their own user experiences. Our…View ↗
In this category, Global 2000 enterprises engage directly with Bandwidth to leverage our voice, global number control, emergency services…View ↗
Our Programmable Messaging market offering is aimed at large messaging customers that use Bandwidth to deliver digital engagement…View ↗
We engage potential customers and existing customers through an enterprise-focused sales approach. Our sales and marketing executives often…View ↗
Do Revenues Turn Into Profits?
No. It lost $12.9M in FY2025.
10-K for FY2025, filed Feb 19, 2026
How Are They Changing?
- Net income
-
Sources
10-Q for Q2 FY2026, filed Jul 29, 2026
$2.4MView ↗
- ▲ Now profitable
- vs −$4.9M in Q2 FY2025
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Sep 15, 2026
Expands Salesforce collaboration for global communications
Bandwidth says it is the first certified carrier for Salesforce’s global rollout, with an initial expansion across 25+ countries and a new Maestro integration.
Sources
8-K, filed Sep 15, 2026
Bandwidth powers mission-critical communications across three customer categories… 100% of the GartnerⓇ UCaaS1 and CCaaS2 platform Leaders…View ↗
Growing. Revenue grew 54% in 4 years, from $490.9M in FY2021 to $753.8M in FY2025, about 11% a year.
AI voice tools
The latest report adds Maestro-based orchestration of AI voice agents to the communications platform; the older report describes its voice APIs and communications cloud.
10-K for FY2022, filed Feb 23, 2023 10-K for FY2025, filed Feb 19, 2026Voice. We offer customers the ability to interact with our voice services through SIP or programmable voice API. Our voice services are…View ↗
Bandwidth is strategically positioned at the intersection of enterprise communications and AI. As global enterprises adopt AI-driven tools…View ↗
Bandwidth MaestroTM (“Maestro”) is a first-of-its-kind, next-generation enterprise cloud communications platform that enables customers to…View ↗
Our Maestro platform is key to Bandwidth’s AI innovation strategy. We believe it is the most open and flexible solution for enterprises to…View ↗
Richer business messaging
The latest report includes RCS for Business in its messaging services; the older report lists SMS and MMS on local, toll-free and short-code numbers.
10-K for FY2022, filed Feb 23, 2023 10-K for FY2025, filed Feb 19, 2026Our messaging customers are powering digital engagements across many of the major brands of products people wear, eat, drive, and use every…View ↗
Our messaging customers are powering digital engagements across many of the major brands of products people wear, eat, drive, and use every…View ↗
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