Bandwidth Inc (NASDAQ: BAND) is a cloud communications software company that provides enterprises and cloud platforms with programmable voice, messaging, and emergency services through its owned-and-operated, all-IP network. Revenue comes primarily from usage-based fees charged when customers send messages or complete calls across Bandwidth's Communications Cloud, supplemented by recurring fees for numbers and platform access. Bandwidth serves as the underlying carrier infrastructure for all four 2025 Gartner Magic Quadrant Leaders in UCaaS and CCaaS, along with Global 2000 enterprises and SaaS platforms that build communications directly on its APIs. The company operates in a single reportable segment and provides emergency services integration across 42 countries. Bandwidth holds a dual-class share structure (Class A and Class B common stock) and has outstanding convertible notes on its balance sheet. The company does not intend to pay dividends. Bandwidth is headquartered in the United States and files with the SEC under Commission File Number referenced in its 10-K filed February 19, 2026.

Revenue model

Usage-based fees tied to voice minutes and messaging volumes, plus recurring fees for phone number provisioning and platform access. Customers include cloud communications platforms (UCaaS, CCaaS) and direct enterprise accounts that consume voice, messaging, and emergency services through Bandwidth's APIs.

Products and services

Bandwidth Communications Cloud (all-IP, owned-and-operated network); programmable voice APIs; SIP trunking; toll-free voice with 5x carrier redundancy and Call Assure redundancy solution; A2P messaging (SMS, MMS on 10DLC, toll-free numbers, short codes, RCS for Business); emergency services integration across 42 countries; AI voice orchestration; Trust Services (STIR/SHAKEN attestation, number reputation management, voice bio-authentication, fraud monitoring); global number control.

Customers and end markets

UCaaS and CCaaS platforms (including all four 2025 Gartner Magic Quadrant Leaders in those categories); hyperscalers; SaaS platforms; Global 2000 enterprises undergoing cloud communications migration. End markets include retail and eCommerce, financial services, healthcare, and contact centers.

Value-chain role

Wholesale carrier and developer platform sitting between telecom infrastructure and enterprise software. Bandwidth owns and operates the underlying IP network and exposes it to customers via software APIs, acting as the communications layer for cloud platforms and enterprises rather than selling end-user applications.

Geographic exposure

Primary operations in North America; emergency services and global number connectivity available in 42 countries as of the 10-K filed February 19, 2026.

Source: SEC 10-K, filed 2026-02-19

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