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CareCloud Inc

carecloud.com

What Do They Do?

Provides medical billing and claims services, practice and patient software, and healthcare consulting to medical practices, hospitals and health systems.

How Do They Make Money?

Healthcare providers are invoiced monthly for revenue-cycle services, with fees tied to an agreed rate and the payments they collect; invoices are due under each customer agreement. Bundled fees can also cover EHR and practice-management software.

revenue
SegmentShareRevenue
Healthcare IT
Usage-based

88%
FY2022: 90%
Medical Practice Management
12%
FY2022: 9.8%

Who Are Their Customers?

Serves healthcare providers from independent practices to large medical groups, hospitals and health systems, along with organizations that serve the healthcare community. A direct sales force is supplemented by partner initiatives and marketing campaigns; sales are generally consultative, with proposals and contract discussions.

Customers above 10% of revenue, FY2025
of revenue from one customer
FY2024: 10% from one customer

Do Revenues Turn Into Profits?

Yes. It kept 9 cents of every revenue dollar as net income in FY2025 and turned 20 cents into free cash flow.

Operating income, FY2025
9% of revenue
▲ +24% vs FY2024 ($9.1M, 8%)
Net income, FY2025
9% of revenue
▲ +38% vs FY2024 ($7.9M, 7%)
Free cash flow, FY2025
20% of revenue
▲ +26% vs FY2024 ($18.9M, 17%)

How Are They Changing?

Since the FY2025 annual report
Latest quarter: Q2 FY2026, the three months to Jun 30, 2026
Revenue
▲ +16%
vs $27.4M in Q2 FY2025
Net income
▼ −61%
vs $2.9M in Q2 FY2025
Healthcare IT share of revenue vs 88.0% in Q2 FY2025
  • Aug 6, 2026 Acquired Empower Healthcare & Compliance Partners The acquisition adds compliance, audit-defense and regulatory expertise to CareCloud's provider network.
  • May 15, 2026 Redeemed and delisted Series B preferred shares The preferred shares were delisted after the company completed their redemption.
  • May 7, 2026 Reaffirmed full-year financial guidance It reaffirmed full-year 2026 revenue guidance of $128–$132 million, adjusted EBITDA of $29–$31 million, and earnings per share of $0.20–$0.23.

Shrinking. Revenue fell 14% in 4 years, from $139.6M in FY2021 to $120.5M in FY2025, about 4% a year.

Revenue over time
Healthcare IT Medical Practice Management
$200M$100M$0

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