2015 Form 10-K Financial Statement

#000156459016013598 Filed on February 29, 2016

View on sec.gov

Income Statement

Concept 2015 2014 Q4 2014 Q3
Revenue $752.5M $193.7M $185.0M
YoY Change 0.16% -0.44% -0.63%
Cost Of Revenue $379.7M $99.09M $94.47M
YoY Change -2.47% 5.24% -0.45%
Gross Profit $372.8M $94.61M $90.53M
YoY Change 3.01% -5.76% -0.82%
Gross Profit Margin 49.54% 48.84% 48.94%
Selling, General & Admin $139.8M $40.00M $39.00M
YoY Change -8.89% -4.53% 1.45%
% of Gross Profit 37.51% 42.28% 43.08%
Research & Development $102.0M $26.90M $26.30M
YoY Change -2.63% 2.28% -4.71%
% of Gross Profit 27.35% 28.43% 29.05%
Depreciation & Amortization $14.78M $12.00M $11.90M
YoY Change 4.91% -11.76% 158.19%
% of Gross Profit 3.96% 12.68% 13.14%
Operating Expenses $639.4M $70.60M $171.2M
YoY Change -5.36% -2.49% 3.35%
Operating Profit $113.1M $19.13M $13.83M
YoY Change 49.48% 16.37% -32.71%
Interest Expense $10.97M -$3.800M -$3.900M
YoY Change 4.92% -7.32% -249.14%
% of Operating Profit 9.69% -19.87% -28.2%
Other Income/Expense, Net -$600.0K $1.400M $100.0K
YoY Change -146.15% 1300.0% -102.55%
Pretax Income $96.34M $16.72M $10.06M
YoY Change 56.6% 33.91% -39.49%
Income Tax $33.77M $5.331M $4.831M
% Of Pretax Income 35.06% 31.89% 48.0%
Net Earnings $62.57M $11.40M $5.200M
YoY Change 75.2% 25.54% -66.01%
Net Earnings / Revenue 8.31% 5.89% 2.81%
Basic Earnings Per Share $2.01 $0.37 $0.16
Diluted Earnings Per Share $1.87 $0.34 $0.15
COMMON SHARES
Basic Shares Outstanding 31.05M
Diluted Shares Outstanding 33.44M

Balance Sheet

Concept 2015 2014 Q4 2014 Q3
SHORT-TERM ASSETS
Cash & Short-Term Investments $240.9M $201.8M $183.5M
YoY Change 19.38% -4.27% -5.36%
Cash & Equivalents $132.6M $81.71M $75.60M
Short-Term Investments $108.3M $120.1M $107.9M
Other Short-Term Assets $35.20M $28.47M $39.20M
YoY Change -15.59% -1.02% -6.67%
Inventory
Prepaid Expenses
Receivables $220.0M $184.4M $230.5M
Other Receivables $4.000M $4.100M $6.700M
Total Short-Term Assets $500.1M $474.4M $459.8M
YoY Change 5.42% -0.21% 0.41%
LONG-TERM ASSETS
Property, Plant & Equipment $36.00M $38.33M $36.80M
YoY Change -6.01% 9.31% 6.05%
Goodwill $225.3M
YoY Change -3.57%
Intangibles
YoY Change
Long-Term Investments
YoY Change
Other Assets $32.10M $25.00M $27.30M
YoY Change 28.4% 48.7% 26.98%
Total Long-Term Assets $362.6M $380.2M $387.6M
YoY Change -4.63% -3.4% -1.12%
TOTAL ASSETS
Total Short-Term Assets $500.1M $474.4M $459.8M
Total Long-Term Assets $362.6M $380.2M $387.6M
Total Assets $862.7M $854.6M $847.4M
YoY Change 0.95% -1.65% -0.29%
SHORT-TERM LIABILITIES
YoY Change
Accounts Payable $43.40M $37.10M $31.10M
YoY Change 16.98% 11.16% -6.33%
Accrued Expenses $59.60M $51.40M $40.20M
YoY Change 15.95% -11.99% -17.28%
Deferred Revenue
YoY Change
Short-Term Debt $0.00 $0.00 $0.00
YoY Change
Long-Term Debt Due $148.9M $22.50M $20.60M
YoY Change 561.78% 50.0% 37.33%
Total Short-Term Liabilities $359.4M $212.8M $195.7M
YoY Change 68.89% 2.9% -0.96%
LONG-TERM LIABILITIES
Long-Term Debt $130.3M $233.3M $237.5M
YoY Change -44.15% -6.7% -5.9%
Other Long-Term Liabilities $27.00M $29.40M $25.80M
YoY Change -8.16% 101.15% -4.09%
Total Long-Term Liabilities $157.3M $262.7M $263.3M
YoY Change -40.12% -11.27% -5.73%
TOTAL LIABILITIES
Total Short-Term Liabilities $359.4M $212.8M $195.7M
Total Long-Term Liabilities $157.3M $262.7M $263.3M
Total Liabilities $516.9M $496.0M $474.1M
YoY Change 4.21% -1.37% -4.28%
SHAREHOLDERS EQUITY
Retained Earnings $635.7M
YoY Change 1.07%
Common Stock $486.4M
YoY Change 73823.1%
Preferred Stock
YoY Change
Treasury Stock (at cost) $757.5M
YoY Change 2.59%
Treasury Stock Shares $32.76M
Shareholders Equity $345.8M $358.6M $373.3M
YoY Change
Total Liabilities & Shareholders Equity $862.7M $854.6M $847.4M
YoY Change 0.95% -1.65% -0.29%

Cashflow Statement

Concept 2015 2014 Q4 2014 Q3
OPERATING ACTIVITIES
Net Income $62.57M $11.40M $5.200M
YoY Change 75.2% 25.54% -66.01%
Depreciation, Depletion And Amortization $14.78M $12.00M $11.90M
YoY Change 4.91% -11.76% 158.19%
Cash From Operating Activities $137.0M $47.80M $19.60M
YoY Change 63.63% 19.5% -22.53%
INVESTING ACTIVITIES
Capital Expenditures $18.85M -$6.000M -$11.10M
YoY Change -27.48% -53.49% 18.09%
Acquisitions $1.300M
YoY Change
Other Investing Activities $10.10M -$12.40M -$4.200M
YoY Change 23.17% -54.91% -42.47%
Cash From Investing Activities -$16.72M -$18.30M -$15.40M
YoY Change -28.54% -54.7% -7.23%
FINANCING ACTIVITIES
Cash Dividend Paid $22.24M
YoY Change 8.32%
Common Stock Issuance & Retirement, Net $63.48M
YoY Change 167.35%
Debt Paid & Issued, Net $127.5M
YoY Change 750.0%
Cash From Financing Activities -64.60M -22.10M -13.30M
YoY Change 10.81% 135.11% 0.76%
NET CHANGE
Cash From Operating Activities 137.0M 47.80M 19.60M
Cash From Investing Activities -16.72M -18.30M -15.40M
Cash From Financing Activities -64.60M -22.10M -13.30M
Net Change In Cash 120.2M 7.400M -9.100M
YoY Change 5911.85% -175.51% 102.22%
FREE CASH FLOW
Cash From Operating Activities $137.0M $47.80M $19.60M
Capital Expenditures $18.85M -$6.000M -$11.10M
Free Cash Flow $118.1M $53.80M $30.70M
YoY Change 104.65% 1.7% -11.53%

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0
CY2014 us-gaap Other Comprehensive Income Loss Amortization Adjustment From Aoci Pension And Other Postretirement Benefit Plans For Net Prior Service Cost Credit Tax
OtherComprehensiveIncomeLossAmortizationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetPriorServiceCostCreditTax
0
CY2013 us-gaap Other Comprehensive Income Loss Amortization Adjustment From Aoci Pension And Other Postretirement Benefit Plans For Net Prior Service Cost Credit Tax
OtherComprehensiveIncomeLossAmortizationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetPriorServiceCostCreditTax
28000
CY2015 us-gaap Other Comprehensive Income Finalization Of Pension And Non Pension Postretirement Plan Valuation Tax
OtherComprehensiveIncomeFinalizationOfPensionAndNonPensionPostretirementPlanValuationTax
0
CY2014 us-gaap Other Comprehensive Income Finalization Of Pension And Non Pension Postretirement Plan Valuation Tax
OtherComprehensiveIncomeFinalizationOfPensionAndNonPensionPostretirementPlanValuationTax
0
CY2013 us-gaap Other Comprehensive Income Finalization Of Pension And Non Pension Postretirement Plan Valuation Tax
OtherComprehensiveIncomeFinalizationOfPensionAndNonPensionPostretirementPlanValuationTax
1214000
CY2015 us-gaap Other Comprehensive Income Unrealized Gain Loss On Derivatives Arising During Period Tax
OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodTax
0
CY2014 us-gaap Other Comprehensive Income Unrealized Gain Loss On Derivatives Arising During Period Tax
OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodTax
110000
CY2013 us-gaap Other Comprehensive Income Unrealized Gain Loss On Derivatives Arising During Period Tax
OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodTax
724000
CY2015 us-gaap Other Comprehensive Income Loss Reclassification Adjustment From Aoci On Derivatives Tax
OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIOnDerivativesTax
0
CY2014 us-gaap Other Comprehensive Income Loss Reclassification Adjustment From Aoci On Derivatives Tax
OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIOnDerivativesTax
-55000
CY2013 us-gaap Other Comprehensive Income Loss Reclassification Adjustment From Aoci On Derivatives Tax
OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIOnDerivativesTax
-368000
CY2012Q4 us-gaap Stockholders Equity
StockholdersEquity
324880000
CY2013 us-gaap Treasury Stock Value Acquired Cost Method
TreasuryStockValueAcquiredCostMethod
15478000
CY2013 us-gaap Stock Issued During Period Value Stock Options Exercised
StockIssuedDuringPeriodValueStockOptionsExercised
244000
CY2013 us-gaap Adjustments To Additional Paid In Capital Tax Effect From Share Based Compensation
AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation
660000
CY2013 us-gaap Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value
AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue
14796000
CY2013 us-gaap Dividends
Dividends
15214000
CY2013Q4 us-gaap Stockholders Equity
StockholdersEquity
358262000
CY2014 us-gaap Treasury Stock Value Acquired Cost Method
TreasuryStockValueAcquiredCostMethod
26033000
CY2014 us-gaap Stock Issued During Period Value Employee Stock Purchase Plan
StockIssuedDuringPeriodValueEmployeeStockPurchasePlan
1394000
CY2015 us-gaap Adjustments To Additional Paid In Capital Tax Effect From Share Based Compensation
AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation
2185000
CY2015 us-gaap Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value
AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue
21181000
CY2015 csgs Common Stock Warrants Issued During Period Value Warrants
CommonStockWarrantsIssuedDuringPeriodValueWarrants
616000
CY2015 us-gaap Dividends
Dividends
22852000
CY2014 us-gaap Gain Loss On Sale Of Business
GainLossOnSaleOfBusiness
222000
CY2013 us-gaap Gain Loss On Sale Of Business
GainLossOnSaleOfBusiness
-3017000
CY2013 us-gaap Pension And Other Postretirement Benefit Expense
PensionAndOtherPostretirementBenefitExpense
3221000
CY2014 us-gaap Deferred Income Tax Expense Benefit
DeferredIncomeTaxExpenseBenefit
41000
CY2013 us-gaap Deferred Income Tax Expense Benefit
DeferredIncomeTaxExpenseBenefit
-1764000
CY2014 us-gaap Excess Tax Benefit From Share Based Compensation Operating Activities
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
2060000
CY2013 us-gaap Excess Tax Benefit From Share Based Compensation Operating Activities
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
677000
CY2014 us-gaap Share Based Compensation
ShareBasedCompensation
16655000
CY2013 us-gaap Share Based Compensation
ShareBasedCompensation
14796000
CY2014 us-gaap Increase Decrease In Accounts Receivable
IncreaseDecreaseInAccountsReceivable
14326000
CY2013 us-gaap Increase Decrease In Accounts Receivable
IncreaseDecreaseInAccountsReceivable
2319000
CY2014 us-gaap Increase Decrease In Other Operating Assets
IncreaseDecreaseInOtherOperatingAssets
3230000
CY2015 us-gaap Proceeds From Sale Maturity And Collection Of Shortterm Investments
ProceedsFromSaleMaturityAndCollectionOfShorttermInvestments
192994000
CY2013 us-gaap Increase Decrease In Other Operating Assets
IncreaseDecreaseInOtherOperatingAssets
7163000
CY2014 us-gaap Increase Decrease In Income Taxes Payable Net Of Income Taxes Receivable
IncreaseDecreaseInIncomeTaxesPayableNetOfIncomeTaxesReceivable
-2260000
CY2013 us-gaap Increase Decrease In Income Taxes Payable Net Of Income Taxes Receivable
IncreaseDecreaseInIncomeTaxesPayableNetOfIncomeTaxesReceivable
10639000
CY2014 us-gaap Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
4359000
CY2013 us-gaap Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
-994000
CY2014 us-gaap Increase Decrease In Deferred Revenue
IncreaseDecreaseInDeferredRevenue
-5558000
CY2013 us-gaap Increase Decrease In Deferred Revenue
IncreaseDecreaseInDeferredRevenue
-104000
CY2015 us-gaap Net Cash Provided By Used In Operating Activities Continuing Operations
NetCashProvidedByUsedInOperatingActivitiesContinuingOperations
136959000
CY2014 us-gaap Net Cash Provided By Used In Operating Activities Continuing Operations
NetCashProvidedByUsedInOperatingActivitiesContinuingOperations
83651000
CY2013 us-gaap Net Cash Provided By Used In Operating Activities Continuing Operations
NetCashProvidedByUsedInOperatingActivitiesContinuingOperations
126634000
CY2014 us-gaap Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
25985000
CY2013 us-gaap Proceeds From Sale Maturity And Collection Of Shortterm Investments
ProceedsFromSaleMaturityAndCollectionOfShorttermInvestments
89688000
CY2013 us-gaap Payments To Acquire Businesses Net Of Cash Acquired
PaymentsToAcquireBusinessesNetOfCashAcquired
2926000
CY2015 us-gaap Payments To Acquire Intangible Assets
PaymentsToAcquireIntangibleAssets
8018000
CY2014 us-gaap Payments To Acquire Intangible Assets
PaymentsToAcquireIntangibleAssets
5600000
CY2013 us-gaap Payments To Acquire Intangible Assets
PaymentsToAcquireIntangibleAssets
7092000
CY2014 us-gaap Proceeds From Divestiture Of Businesses
ProceedsFromDivestitureOfBusinesses
1130000
CY2013 us-gaap Proceeds From Divestiture Of Businesses
ProceedsFromDivestitureOfBusinesses
4530000
CY2015 us-gaap Net Cash Provided By Used In Investing Activities Continuing Operations
NetCashProvidedByUsedInInvestingActivitiesContinuingOperations
-16722000
CY2014 us-gaap Net Cash Provided By Used In Investing Activities Continuing Operations
NetCashProvidedByUsedInInvestingActivitiesContinuingOperations
-23416000
CY2013 us-gaap Net Cash Provided By Used In Investing Activities Continuing Operations
NetCashProvidedByUsedInInvestingActivitiesContinuingOperations
-129451000
CY2015 us-gaap Proceeds From Issuance Of Common Stock
ProceedsFromIssuanceOfCommonStock
1547000
CY2014 us-gaap Proceeds From Issuance Of Common Stock
ProceedsFromIssuanceOfCommonStock
1394000
CY2013 us-gaap Proceeds From Issuance Of Common Stock
ProceedsFromIssuanceOfCommonStock
1591000
CY2015 us-gaap Payments Of Dividends
PaymentsOfDividends
22238000
CY2014 us-gaap Payments Of Dividends
PaymentsOfDividends
20530000
CY2013 us-gaap Payments Of Dividends
PaymentsOfDividends
14454000
CY2015 us-gaap Payments For Repurchase Of Common Stock
PaymentsForRepurchaseOfCommonStock
65027000
CY2014 us-gaap Payments For Repurchase Of Common Stock
PaymentsForRepurchaseOfCommonStock
25138000
CY2013 us-gaap Payments For Repurchase Of Common Stock
PaymentsForRepurchaseOfCommonStock
15478000
CY2015 us-gaap Repayments Of Longterm Loans From Vendors
RepaymentsOfLongtermLoansFromVendors
829000
CY2014 us-gaap Repayments Of Longterm Loans From Vendors
RepaymentsOfLongtermLoansFromVendors
1097000
CY2013 us-gaap Repayments Of Longterm Loans From Vendors
RepaymentsOfLongtermLoansFromVendors
2723000
CY2015 us-gaap Proceeds From Issuance Of Long Term Debt
ProceedsFromIssuanceOfLongTermDebt
150000000
CY2015 us-gaap Repayments Of Long Term Debt
RepaymentsOfLongTermDebt
127500000
CY2015 us-gaap Excess Tax Benefit From Share Based Compensation Financing Activities
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
2185000
CY2014 us-gaap Excess Tax Benefit From Share Based Compensation Financing Activities
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
2060000
CY2013 us-gaap Excess Tax Benefit From Share Based Compensation Financing Activities
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
677000
CY2015 us-gaap Net Cash Provided By Used In Financing Activities Continuing Operations
NetCashProvidedByUsedInFinancingActivitiesContinuingOperations
-64604000
CY2014 us-gaap Net Cash Provided By Used In Financing Activities Continuing Operations
NetCashProvidedByUsedInFinancingActivitiesContinuingOperations
-58311000
CY2013 us-gaap Net Cash Provided By Used In Financing Activities Continuing Operations
NetCashProvidedByUsedInFinancingActivitiesContinuingOperations
-45387000
CY2015 us-gaap Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
-4714000
CY2014 us-gaap Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
-2898000
CY2013 us-gaap Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
-2857000
CY2015 us-gaap Cash And Cash Equivalents Period Increase Decrease
CashAndCashEquivalentsPeriodIncreaseDecrease
50919000
CY2014 us-gaap Cash And Cash Equivalents Period Increase Decrease
CashAndCashEquivalentsPeriodIncreaseDecrease
-974000
CY2015Q4 us-gaap Property Plant And Equipment Gross
PropertyPlantAndEquipmentGross
148274000
CY2012Q4 us-gaap Restructuring Reserve
RestructuringReserve
2370000
CY2013 us-gaap Cash And Cash Equivalents Period Increase Decrease
CashAndCashEquivalentsPeriodIncreaseDecrease
-51061000
CY2013Q4 us-gaap Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
82686000
CY2012Q4 us-gaap Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
133747000
CY2015 us-gaap Interest Paid
InterestPaid
8380000
CY2014 us-gaap Interest Paid
InterestPaid
8265000
CY2013 us-gaap Interest Paid
InterestPaid
9440000
CY2015 us-gaap Income Taxes Paid
IncomeTaxesPaid
41860000
CY2014 us-gaap Income Taxes Paid
IncomeTaxesPaid
25153000
CY2013 us-gaap Income Taxes Paid
IncomeTaxesPaid
6149000
CY2015 us-gaap Use Of Estimates
UseOfEstimates
<div> <p style="margin-bottom:0pt;margin-top:12pt;text-indent:0%;font-style:italic;font-size:10pt;font-family:Times New Roman;font-weight:normal;text-transform:none;font-variant: normal;">Use of Estimates in Preparation of Our Financial Statements. <font style="font-style:normal;">The preparation of our Financial Statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of our Financial Statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. The more critical estimates and related assumptions that affect our financial position and results of operations are in the areas of: (i)&#160;revenue recognition; (ii)&#160;allowance for doubtful accounts receivable; (iii)&#160;impairment assessments of goodwill and other long-lived assets; (iv)&#160;income taxes; (v)&#160;business combinations and asset purchases; and (vi)&#160;loss contingencies.</font></p></div>
CY2015 us-gaap Revenue Recognition Deferred Revenue
RevenueRecognitionDeferredRevenue
<div> <p style="margin-bottom:0pt;margin-top:12pt;text-indent:0%;font-style:italic;font-size:10pt;font-family:Times New Roman;font-weight:normal;text-transform:none;font-variant: normal;">Deferred Revenue and Unbilled Accounts Receivable<font style="font-style:normal;">. Client payments and billed amounts due from clients in excess of revenue recognized are recorded as deferred revenue. Deferred revenue amounts expected to be recognized within the next twelve months are classified as current liabilities. Revenue recognized prior to the scheduled billing date is recorded as unbilled accounts receivable. </font></p></div>
CY2015 us-gaap Concentration Risk Credit Risk
ConcentrationRiskCreditRisk
<div> <p style="margin-bottom:0pt;margin-top:12pt;text-indent:0%;font-style:italic;font-size:10pt;font-family:Times New Roman;font-weight:normal;text-transform:none;font-variant: normal;">Concentrations of Credit Risk. <font style="font-style:normal;">In the normal course of business, we are exposed to credit risk. The principal concentrations of credit risk relate to cash deposits, cash equivalents, short-term investments, and accounts receivable. We regularly monitor credit risk exposures and take steps to mitigate the likelihood of these exposures resulting in a loss. We hold our cash deposits, cash equivalents, and short-term investments with financial institutions we believe to be of sound financial condition. </font></p> <p style="margin-bottom:0pt;margin-top:12pt;text-indent:0%;font-size:10pt;font-family:Times New Roman;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">We generally do not require collateral or other security to support accounts receivable. We evaluate the credit worthiness of our clients in conjunction with our revenue recognition processes, as well as through our ongoing collectibility assessment processes for accounts receivable. We maintain an allowance for doubtful accounts receivable based upon factors surrounding the credit risk of specific clients, historical trends, and other information. We use various judgments and estimates in determining the adequacy of the allowance for doubtful accounts receivable. See Note 3 for additional details of our concentration of accounts receivable. </p> <p style="margin-bottom:0pt;margin-top:12pt;text-indent:0%;font-size:10pt;font-family:Times New Roman;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">The activity in our allowance for doubtful accounts receivable is as follows (in thousands): </p> <p style="margin-bottom:0pt;margin-top:0pt;text-indent:0%;font-size:12pt;font-family:Times New Roman;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p> <div> <table border="0" cellspacing="0" cellpadding="0" align="center" style="border-collapse:collapse; width:100%;"> <tr> <td valign="bottom" style="width:52.52%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:8pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:8pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td colspan="2" valign="bottom" style="padding-left:0.7pt;padding-Right:0.7pt;padding-Top:0pt;padding-Bottom:0pt;width:13.5%; border-bottom:solid 1pt #000000;"> <p style="text-align:center;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-weight:bold;font-size:8pt;font-family:Times New Roman;font-style:normal;text-transform:none;font-variant: normal;">2015</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-size:8pt;font-family:Times New Roman;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:8pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td colspan="2" valign="bottom" style="padding-left:0.7pt;padding-Right:0.7pt;padding-Top:0pt;padding-Bottom:0pt;width:13.44%; border-bottom:solid 1pt #000000;"> <p style="text-align:center;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-weight:bold;font-size:8pt;font-family:Times New Roman;font-style:normal;text-transform:none;font-variant: normal;">2014</p></td> <td valign="bottom" style="width:1.68%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-size:8pt;font-family:Times New Roman;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" style="width:0.6%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:8pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;</p></td> <td colspan="2" valign="bottom" style="padding-left:0.7pt;padding-Right:0.7pt;padding-Top:0pt;padding-Bottom:0pt;width:13.44%; border-bottom:solid 1pt #000000;"> <p style="text-align:center;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-weight:bold;font-size:8pt;font-family:Times New Roman;font-style:normal;text-transform:none;font-variant: normal;">2013</p></td> <td valign="bottom" style="width:1.68%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-size:8pt;font-family:Times New Roman;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p></td> </tr> <tr> <td valign="bottom" bgcolor="#CFF0FC" style="width:52.52%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:12.25pt;;text-indent:-12.25pt;;font-size:10pt;font-family:Times New Roman;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">Balance, beginning of year</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">$</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:12.42%;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">3,323</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%;white-space:nowrap;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">$</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:12.4%;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">2,359</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.68%;white-space:nowrap;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:0.6%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">$</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:12.38%;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">3,147</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.68%;white-space:nowrap;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> </tr> <tr> <td valign="bottom" style="width:52.52%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:12.25pt;;text-indent:-12.25pt;;font-size:10pt;font-family:Times New Roman;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">Additions (reductions) to expense</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" style="width:12.42%;"> <p style="text-align:right;margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">533</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" style="width:12.4%;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;1,406</p></td> <td valign="bottom" style="width:1.68%;white-space:nowrap;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" style="width:0.6%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" style="width:12.38%;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">(354</p></td> <td valign="bottom" style="width:1.68%;white-space:nowrap;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">)&#160;&#160;</p></td> </tr> <tr> <td valign="bottom" bgcolor="#CFF0FC" style="width:52.52%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:12.25pt;;text-indent:-12.25pt;;font-size:10pt;font-family:Times New Roman;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">Write-offs</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:12.42%;"> <p style="text-align:right;margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">(318</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">)</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:12.4%;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;(465</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.68%;white-space:nowrap;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">)&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:0.6%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:12.38%;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">(280</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.68%;white-space:nowrap;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">)&#160;</p></td> </tr> <tr> <td valign="bottom" style="width:52.52%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:12.25pt;;text-indent:-12.25pt;;font-size:10pt;font-family:Times New Roman;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">Recoveries</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" style="width:12.42%;"> <p style="text-align:right;margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">89</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;">&nbsp;</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" style="width:12.4%;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">-</p></td> <td valign="bottom" style="width:1.68%;white-space:nowrap;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" style="width:0.6%;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" style="width:1.06%;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" style="width:12.38%;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">-</p></td> <td valign="bottom" style="width:1.68%;white-space:nowrap;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;">&nbsp;</p></td> </tr> <tr> <td valign="bottom" bgcolor="#CFF0FC" style="width:52.52%; border-bottom:solid 0.75pt transparent;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:12.25pt;;text-indent:-12.25pt;;font-size:10pt;font-family:Times New Roman;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">Other</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%; border-bottom:solid 0.75pt transparent;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%; border-bottom:solid 0.75pt #000000;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:12.42%; border-bottom:solid 0.75pt #000000;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">(27</p></td> <td valign="middle" bgcolor="#CFF0FC" style="width:1.06%; border-bottom:solid 0.75pt transparent;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">)&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%; border-bottom:solid 0.75pt transparent;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%; border-bottom:solid 0.75pt #000000;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:12.4%; border-bottom:solid 0.75pt #000000;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;23</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.68%; border-bottom:solid 0.75pt transparent;white-space:nowrap;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:0.6%; border-bottom:solid 0.75pt transparent;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.06%; border-bottom:solid 0.75pt #000000;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:12.38%; border-bottom:solid 0.75pt #000000;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">(154</p></td> <td valign="bottom" bgcolor="#CFF0FC" style="width:1.68%; border-bottom:solid 0.75pt transparent;white-space:nowrap;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">)&#160;</p></td> </tr> <tr> <td valign="bottom" style="width:52.52%; border-bottom:double 2.5pt transparent;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:12.25pt;;text-indent:-12.25pt;;font-size:10pt;font-family:Times New Roman;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">Balance, end of year</p></td> <td valign="bottom" style="width:1.06%; border-bottom:double 2.5pt transparent;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" style="width:1.06%; border-top:solid 0.75pt #000000; border-bottom:double 2.5pt #000000;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">$</p></td> <td valign="bottom" style="width:12.42%; border-top:solid 0.75pt #000000; border-bottom:double 2.5pt #000000;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">3,600</p></td> <td valign="bottom" style="width:1.06%; border-bottom:double 2.5pt transparent;white-space:nowrap;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" style="width:1.06%; border-bottom:double 2.5pt transparent;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" style="width:1.06%; border-bottom:double 2.5pt #000000;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">$</p></td> <td valign="bottom" style="width:12.4%; border-bottom:double 2.5pt #000000;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;3,323</p></td> <td valign="bottom" style="width:1.68%; border-bottom:double 2.5pt transparent;white-space:nowrap;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> <td valign="bottom" style="width:0.6%; border-bottom:double 2.5pt transparent;"> <p style="margin-top:0pt;margin-bottom:0pt;margin-left:0pt;;text-indent:0pt;;font-size:10pt;font-weight:normal;font-style:normal;font-family:Times New Roman;text-transform:none;font-variant: normal;">&#160;</p></td> <td valign="bottom" style="width:1.06%; border-bottom:double 2.5pt #000000;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">$</p></td> <td valign="bottom" style="width:12.38%; border-bottom:double 2.5pt #000000;"> <p style="text-align:right;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">2,359</p></td> <td valign="bottom" style="width:1.68%; border-bottom:double 2.5pt transparent;white-space:nowrap;"> <p style="margin-bottom:0pt;margin-top:0pt;margin-left:0pt;;text-indent:0pt;;font-family:Times New Roman;font-size:10pt;font-weight:normal;font-style:normal;text-transform:none;font-variant: normal;">&#160;&#160;</p></td> </tr> </table></div> <p style="margin-bottom:0pt;margin-top:0pt;text-indent:0%;font-family:Times New Roman;font-size:10pt;">&nbsp;</p></div>
CY2014 us-gaap Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
1406000
CY2013 us-gaap Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
-354000
CY2014 us-gaap Allowance For Doubtful Accounts Receivable Write Offs
AllowanceForDoubtfulAccountsReceivableWriteOffs
465000
CY2013 us-gaap Allowance For Doubtful Accounts Receivable Write Offs
AllowanceForDoubtfulAccountsReceivableWriteOffs
280000
CY2015 csgs Allowance For Doubtful Accounts Other
AllowanceForDoubtfulAccountsOther
27000
CY2014 csgs Allowance For Doubtful Accounts Other
AllowanceForDoubtfulAccountsOther
-23000
CY2015Q4 us-gaap Restricted Cash And Cash Equivalents At Carrying Value
RestrictedCashAndCashEquivalentsAtCarryingValue
5000000
CY2014Q4 us-gaap Restricted Cash And Cash Equivalents At Carrying Value
RestrictedCashAndCashEquivalentsAtCarryingValue
4700000
CY2015Q4 us-gaap Assets Fair Value Disclosure
AssetsFairValueDisclosure
161280000
CY2014Q4 us-gaap Assets Fair Value Disclosure
AssetsFairValueDisclosure
142121000
CY2015Q4 us-gaap Loans Payable
LoansPayable
142500000
CY2015Q4 us-gaap Loans Payable Fair Value Disclosure
LoansPayableFairValueDisclosure
142500000
CY2014Q4 us-gaap Loans Payable
LoansPayable
120000000
CY2014Q4 us-gaap Loans Payable Fair Value Disclosure
LoansPayableFairValueDisclosure
120000000
CY2015Q4 us-gaap Convertible Debt
ConvertibleDebt
150000000
CY2015Q4 us-gaap Convertible Debt Fair Value Disclosures
ConvertibleDebtFairValueDisclosures
237900000
CY2014Q4 us-gaap Convertible Debt
ConvertibleDebt
150000000
CY2014Q4 us-gaap Convertible Debt Fair Value Disclosures
ConvertibleDebtFairValueDisclosures
178920000
CY2014Q4 us-gaap Allowance For Doubtful Accounts Receivable
AllowanceForDoubtfulAccountsReceivable
3323000
CY2013Q4 us-gaap Allowance For Doubtful Accounts Receivable
AllowanceForDoubtfulAccountsReceivable
2359000
CY2012Q4 us-gaap Allowance For Doubtful Accounts Receivable
AllowanceForDoubtfulAccountsReceivable
3147000
CY2015 us-gaap Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
533000
CY2015 us-gaap Allowance For Doubtful Accounts Receivable Write Offs
AllowanceForDoubtfulAccountsReceivableWriteOffs
318000
CY2015 us-gaap Allowance For Doubtful Accounts Receivable Recoveries
AllowanceForDoubtfulAccountsReceivableRecoveries
89000
CY2013 csgs Allowance For Doubtful Accounts Other
AllowanceForDoubtfulAccountsOther
154000
CY2015Q4 us-gaap Allowance For Doubtful Accounts Receivable
AllowanceForDoubtfulAccountsReceivable
3600000
CY2015 us-gaap Weighted Average Number Of Shares Issued Basic
WeightedAverageNumberOfSharesIssuedBasic
31051000
CY2014 us-gaap Weighted Average Number Of Shares Issued Basic
WeightedAverageNumberOfSharesIssuedBasic
32449000
CY2013 us-gaap Weighted Average Number Of Shares Issued Basic
WeightedAverageNumberOfSharesIssuedBasic
32117000
CY2013 csgs Dilutive Effect Of Common Stock Options
DilutiveEffectOfCommonStockOptions
1000
CY2015 us-gaap Incremental Common Shares Attributable To Share Based Payment Arrangements
IncrementalCommonSharesAttributableToShareBasedPaymentArrangements
624000
CY2014 us-gaap Incremental Common Shares Attributable To Share Based Payment Arrangements
IncrementalCommonSharesAttributableToShareBasedPaymentArrangements
569000
CY2013 us-gaap Incremental Common Shares Attributable To Share Based Payment Arrangements
IncrementalCommonSharesAttributableToShareBasedPaymentArrangements
550000
CY2015 us-gaap Incremental Common Shares Attributable To Conversion Of Debt Securities
IncrementalCommonSharesAttributableToConversionOfDebtSecurities
1633000
CY2014 us-gaap Incremental Common Shares Attributable To Conversion Of Debt Securities
IncrementalCommonSharesAttributableToConversionOfDebtSecurities
717000
CY2013 us-gaap Incremental Common Shares Attributable To Conversion Of Debt Securities
IncrementalCommonSharesAttributableToConversionOfDebtSecurities
205000
CY2015 us-gaap Incremental Common Shares Attributable To Call Options And Warrants
IncrementalCommonSharesAttributableToCallOptionsAndWarrants
130000
CY2014 us-gaap Incremental Common Shares Attributable To Call Options And Warrants
IncrementalCommonSharesAttributableToCallOptionsAndWarrants
1000
CY2015 csgs Weighted Average Number Of Shares Issued Diluted
WeightedAverageNumberOfSharesIssuedDiluted
33438000
CY2015 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Forfeitures Weighted Average Grant Date Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue
23.95
CY2015 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Vested In Period Weighted Average Grant Date Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue
21.88
CY2013 us-gaap Restructuring And Related Cost Number Of Positions Eliminated
RestructuringAndRelatedCostNumberOfPositionsEliminated
160
CY2014 csgs Weighted Average Number Of Shares Issued Diluted
WeightedAverageNumberOfSharesIssuedDiluted
33736000
CY2013 csgs Weighted Average Number Of Shares Issued Diluted
WeightedAverageNumberOfSharesIssuedDiluted
32873000
CY2015 us-gaap Treasury Stock Shares Acquired
TreasuryStockSharesAcquired
1800000
CY2015 us-gaap Number Of Reportable Segments
NumberOfReportableSegments
1
CY2015 csgs Number Of Major Clients
NumberOfMajorClients
3
CY2014Q4 us-gaap Property Plant And Equipment Gross
PropertyPlantAndEquipmentGross
176391000
CY2013Q4 us-gaap Goodwill
Goodwill
233599000
CY2014 us-gaap Goodwill Purchase Accounting Adjustments
GoodwillPurchaseAccountingAdjustments
-59000
CY2014 us-gaap Goodwill Translation Adjustments
GoodwillTranslationAdjustments
-8271000
CY2015 us-gaap Goodwill Purchase Accounting Adjustments
GoodwillPurchaseAccountingAdjustments
-60000
CY2015 us-gaap Goodwill Translation Adjustments
GoodwillTranslationAdjustments
-5485000
CY2015Q4 us-gaap Long Term Debt
LongTermDebt
284577000
CY2014Q4 us-gaap Long Term Debt
LongTermDebt
255831000
CY2015 us-gaap Debt Instrument Interest Rate Terms
DebtInstrumentInterestRateTerms
The 2015 Credit Agreement includes mandatory repayments of the aggregate principal amount of the 2015 Term Loan (payable quarterly) for the first (5% of total), second (5% of total), third (10% of total), fourth (15% of total), and fifth years (15% of total), with the remaining principal balance due at maturity (50% of total). The 2015 Credit Agreement has no prepayment penalties and requires mandatory repayments under certain circumstances, including: (i) asset sales or casualty proceeds; and (ii) proceeds of debt or preferred stock issuances.
CY2015Q1 us-gaap Deferred Finance Costs Noncurrent Net
DeferredFinanceCostsNoncurrentNet
5900000
CY2015 csgs Financing Costs Directly Recorded To Interest Expense
FinancingCostsDirectlyRecordedToInterestExpense
900000
CY2015Q4 us-gaap Long Term Debt Maturities Repayments Of Principal In Next Twelve Months
LongTermDebtMaturitiesRepaymentsOfPrincipalInNextTwelveMonths
157500000
CY2015Q4 us-gaap Long Term Debt Maturities Repayments Of Principal In Year Two
LongTermDebtMaturitiesRepaymentsOfPrincipalInYearTwo
15000000
CY2015Q4 us-gaap Long Term Debt Maturities Repayments Of Principal In Year Three
LongTermDebtMaturitiesRepaymentsOfPrincipalInYearThree
22500000
CY2015Q4 us-gaap Long Term Debt Maturities Repayments Of Principal In Year Four
LongTermDebtMaturitiesRepaymentsOfPrincipalInYearFour
22500000
CY2015Q4 us-gaap Long Term Debt Maturities Repayments Of Principal In Year Five
LongTermDebtMaturitiesRepaymentsOfPrincipalInYearFive
75000000
CY2015 us-gaap Amortization Of Financing Costs
AmortizationOfFinancingCosts
1900000
CY2014 us-gaap Amortization Of Financing Costs
AmortizationOfFinancingCosts
2500000
CY2013 us-gaap Amortization Of Financing Costs
AmortizationOfFinancingCosts
2600000
CY2015Q4 us-gaap Longterm Debt Weighted Average Interest Rate
LongtermDebtWeightedAverageInterestRate
0.06
CY2014Q4 us-gaap Longterm Debt Weighted Average Interest Rate
LongtermDebtWeightedAverageInterestRate
0.06
CY2013Q4 us-gaap Longterm Debt Weighted Average Interest Rate
LongtermDebtWeightedAverageInterestRate
0.05
CY2014 us-gaap Restructuring And Related Cost Number Of Positions Eliminated
RestructuringAndRelatedCostNumberOfPositionsEliminated
60
CY2015 us-gaap Restructuring And Related Cost Number Of Positions Eliminated
RestructuringAndRelatedCostNumberOfPositionsEliminated
160
CY2013 us-gaap Payments For Restructuring
PaymentsForRestructuring
4331000
CY2013 us-gaap Other Restructuring Costs
OtherRestructuringCosts
-489000
CY2013Q4 us-gaap Restructuring Reserve
RestructuringReserve
3717000
CY2014 us-gaap Payments For Restructuring
PaymentsForRestructuring
14421000
CY2014 us-gaap Other Restructuring Costs
OtherRestructuringCosts
461000
CY2014Q4 us-gaap Restructuring Reserve
RestructuringReserve
3948000
CY2015 us-gaap Payments For Restructuring
PaymentsForRestructuring
6129000
CY2015 us-gaap Other Restructuring Costs
OtherRestructuringCosts
53000
CY2015Q4 us-gaap Restructuring Reserve
RestructuringReserve
2994000
CY2015 us-gaap Income Loss From Continuing Operations Before Income Taxes Domestic
IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic
93390000
CY2014 us-gaap Income Loss From Continuing Operations Before Income Taxes Domestic
IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic
70737000
CY2013 us-gaap Income Loss From Continuing Operations Before Income Taxes Domestic
IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic
63278000
CY2015 us-gaap Income Loss From Continuing Operations Before Income Taxes Foreign
IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign
2951000
CY2014 us-gaap Income Loss From Continuing Operations Before Income Taxes Foreign
IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign
-9215000
CY2013 us-gaap Income Loss From Continuing Operations Before Income Taxes Foreign
IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign
-1759000
CY2015 us-gaap Current Federal Tax Expense Benefit
CurrentFederalTaxExpenseBenefit
41002000
CY2014 us-gaap Current Federal Tax Expense Benefit
CurrentFederalTaxExpenseBenefit
20374000
CY2013 us-gaap Current Federal Tax Expense Benefit
CurrentFederalTaxExpenseBenefit
12880000
CY2015 us-gaap Current State And Local Tax Expense Benefit
CurrentStateAndLocalTaxExpenseBenefit
5227000
CY2014 us-gaap Current State And Local Tax Expense Benefit
CurrentStateAndLocalTaxExpenseBenefit
2443000
CY2013 us-gaap Current State And Local Tax Expense Benefit
CurrentStateAndLocalTaxExpenseBenefit
916000
CY2015 us-gaap Current Foreign Tax Expense Benefit
CurrentForeignTaxExpenseBenefit
3651000
CY2014 us-gaap Current Foreign Tax Expense Benefit
CurrentForeignTaxExpenseBenefit
2953000
CY2013 us-gaap Current Foreign Tax Expense Benefit
CurrentForeignTaxExpenseBenefit
4273000
CY2015 us-gaap Current Income Tax Expense Benefit
CurrentIncomeTaxExpenseBenefit
49880000
CY2014 us-gaap Current Income Tax Expense Benefit
CurrentIncomeTaxExpenseBenefit
25770000
CY2013 us-gaap Current Income Tax Expense Benefit
CurrentIncomeTaxExpenseBenefit
18069000
CY2015 us-gaap Deferred Federal Income Tax Expense Benefit
DeferredFederalIncomeTaxExpenseBenefit
-14611000
CY2014 us-gaap Deferred Federal Income Tax Expense Benefit
DeferredFederalIncomeTaxExpenseBenefit
1139000
CY2013 us-gaap Deferred Federal Income Tax Expense Benefit
DeferredFederalIncomeTaxExpenseBenefit
1130000
CY2015 us-gaap Deferred State And Local Income Tax Expense Benefit
DeferredStateAndLocalIncomeTaxExpenseBenefit
-1147000
CY2014 us-gaap Deferred State And Local Income Tax Expense Benefit
DeferredStateAndLocalIncomeTaxExpenseBenefit
837000
CY2013 us-gaap Deferred State And Local Income Tax Expense Benefit
DeferredStateAndLocalIncomeTaxExpenseBenefit
2329000
CY2015 us-gaap Deferred Foreign Income Tax Expense Benefit
DeferredForeignIncomeTaxExpenseBenefit
-348000
CY2014 us-gaap Deferred Foreign Income Tax Expense Benefit
DeferredForeignIncomeTaxExpenseBenefit
-1935000
CY2013 us-gaap Deferred Foreign Income Tax Expense Benefit
DeferredForeignIncomeTaxExpenseBenefit
-5277000
CY2015 csgs Deferred Income Tax Expense Benefit Two
DeferredIncomeTaxExpenseBenefitTwo
-16106000
CY2014 csgs Deferred Income Tax Expense Benefit Two
DeferredIncomeTaxExpenseBenefitTwo
41000
CY2013 csgs Deferred Income Tax Expense Benefit Two
DeferredIncomeTaxExpenseBenefitTwo
-1818000
CY2015 us-gaap Income Tax Reconciliation Income Tax Expense Benefit At Federal Statutory Income Tax Rate
IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate
33719000
CY2014 us-gaap Income Tax Reconciliation Income Tax Expense Benefit At Federal Statutory Income Tax Rate
IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate
21533000
CY2013 us-gaap Income Tax Reconciliation Income Tax Expense Benefit At Federal Statutory Income Tax Rate
IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate
21532000
CY2015 us-gaap Income Tax Reconciliation State And Local Income Taxes
IncomeTaxReconciliationStateAndLocalIncomeTaxes
2652000
CY2014 us-gaap Income Tax Reconciliation State And Local Income Taxes
IncomeTaxReconciliationStateAndLocalIncomeTaxes
2132000
CY2013 us-gaap Income Tax Reconciliation State And Local Income Taxes
IncomeTaxReconciliationStateAndLocalIncomeTaxes
2109000
CY2015 us-gaap Income Tax Reconciliation Tax Credits Research
IncomeTaxReconciliationTaxCreditsResearch
2135000
CY2014 us-gaap Income Tax Reconciliation Tax Credits Research
IncomeTaxReconciliationTaxCreditsResearch
450000
CY2013 us-gaap Income Tax Reconciliation Tax Credits Research
IncomeTaxReconciliationTaxCreditsResearch
5754000
CY2015 us-gaap Income Tax Reconciliation Tax Contingencies
IncomeTaxReconciliationTaxContingencies
-166000
CY2014 us-gaap Income Tax Reconciliation Tax Contingencies
IncomeTaxReconciliationTaxContingencies
187000
CY2013 us-gaap Income Tax Reconciliation Tax Contingencies
IncomeTaxReconciliationTaxContingencies
-269000
CY2015 us-gaap Income Tax Reconciliation Deductions Qualified Production Activities
IncomeTaxReconciliationDeductionsQualifiedProductionActivities
2884000
CY2014 us-gaap Income Tax Reconciliation Deductions Qualified Production Activities
IncomeTaxReconciliationDeductionsQualifiedProductionActivities
1936000
CY2013 us-gaap Income Tax Reconciliation Deductions Qualified Production Activities
IncomeTaxReconciliationDeductionsQualifiedProductionActivities
2263000
CY2015 us-gaap Income Tax Reconciliation Foreign Income Tax Rate Differential
IncomeTaxReconciliationForeignIncomeTaxRateDifferential
688000
CY2014 us-gaap Income Tax Reconciliation Foreign Income Tax Rate Differential
IncomeTaxReconciliationForeignIncomeTaxRateDifferential
2847000
CY2013 us-gaap Income Tax Reconciliation Foreign Income Tax Rate Differential
IncomeTaxReconciliationForeignIncomeTaxRateDifferential
1133000
CY2015 us-gaap Income Tax Reconciliation Change In Deferred Tax Assets Valuation Allowance
IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance
919000
CY2014 us-gaap Income Tax Reconciliation Change In Deferred Tax Assets Valuation Allowance
IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance
3602000
CY2013 us-gaap Income Tax Reconciliation Change In Deferred Tax Assets Valuation Allowance
IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance
-3312000
CY2015 csgs Income Tax Reconciliation Other Foreign Income Tax Rate Differential
IncomeTaxReconciliationOtherForeignIncomeTaxRateDifferential
283000
CY2014 csgs Income Tax Reconciliation Other Foreign Income Tax Rate Differential
IncomeTaxReconciliationOtherForeignIncomeTaxRateDifferential
-3555000
CY2013 csgs Income Tax Reconciliation Other Foreign Income Tax Rate Differential
IncomeTaxReconciliationOtherForeignIncomeTaxRateDifferential
2088000
CY2015 us-gaap Income Tax Reconciliation Other Reconciling Items
IncomeTaxReconciliationOtherReconcilingItems
698000
CY2014 us-gaap Income Tax Reconciliation Other Reconciling Items
IncomeTaxReconciliationOtherReconcilingItems
1451000
CY2013 us-gaap Income Tax Reconciliation Other Reconciling Items
IncomeTaxReconciliationOtherReconcilingItems
987000
CY2015 us-gaap Effective Income Tax Rate Reconciliation At Federal Statutory Income Tax Rate
EffectiveIncomeTaxRateReconciliationAtFederalStatutoryIncomeTaxRate
0.35
CY2015Q4 us-gaap Undistributed Earnings Of Foreign Subsidiaries
UndistributedEarningsOfForeignSubsidiaries
40000000
CY2014 csgs Correction Of Immaterial Error Of Income Tax Provision
CorrectionOfImmaterialErrorOfIncomeTaxProvision
1200000
CY2013 csgs Correction Of Immaterial Error Of Income Tax Provision
CorrectionOfImmaterialErrorOfIncomeTaxProvision
6100000
CY2012 csgs Correction Of Immaterial Error Of Income Tax Provision
CorrectionOfImmaterialErrorOfIncomeTaxProvision
1800000
CY2014 csgs Maximum Research And Development Tax Credit Error In Any Individual Tax Year
MaximumResearchAndDevelopmentTaxCreditErrorInAnyIndividualTaxYear
1900000
CY2015Q4 us-gaap Deferred Tax Assets Gross
DeferredTaxAssetsGross
77270000
CY2014Q4 us-gaap Deferred Tax Assets Gross
DeferredTaxAssetsGross
77201000
CY2015Q4 us-gaap Deferred Tax Liabilities
DeferredTaxLiabilities
42576000
CY2014Q4 us-gaap Deferred Tax Liabilities
DeferredTaxLiabilities
55045000
CY2015Q4 us-gaap Deferred Tax Assets Valuation Allowance
DeferredTaxAssetsValuationAllowance
17414000
CY2014Q4 us-gaap Deferred Tax Assets Valuation Allowance
DeferredTaxAssetsValuationAllowance
20507000
CY2014Q4 us-gaap Deferred Tax Liabilities Goodwill And Intangible Assets Intangible Assets
DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets
3127000
CY2015Q4 us-gaap Deferred Tax Assets Liabilities Net
DeferredTaxAssetsLiabilitiesNet
17280000
CY2014Q4 us-gaap Deferred Tax Assets Liabilities Net
DeferredTaxAssetsLiabilitiesNet
1649000
CY2015Q4 us-gaap Deferred Tax Assets Tax Deferred Expense Reserves And Accruals Accrued Liabilities
DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAccruedLiabilities
14001000
CY2014Q4 us-gaap Deferred Tax Assets Tax Deferred Expense Reserves And Accruals Accrued Liabilities
DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAccruedLiabilities
10221000
CY2015Q4 us-gaap Deferred Tax Assets Tax Deferred Expense Compensation And Benefits Share Based Compensation Cost
DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost
5528000
CY2014Q4 us-gaap Deferred Tax Assets Tax Deferred Expense Compensation And Benefits Share Based Compensation Cost
DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost
4425000
CY2015Q4 us-gaap Deferred Tax Assets Gross Current
DeferredTaxAssetsGrossCurrent
19529000
CY2014Q4 us-gaap Deferred Tax Assets Gross Current
DeferredTaxAssetsGrossCurrent
14646000
CY2015Q4 us-gaap Deferred Tax Assets Valuation Allowance Current
DeferredTaxAssetsValuationAllowanceCurrent
1394000
CY2014Q4 us-gaap Deferred Tax Assets Valuation Allowance Current
DeferredTaxAssetsValuationAllowanceCurrent
1442000
CY2015Q4 us-gaap Deferred Tax Assets Operating Loss Carryforwards
DeferredTaxAssetsOperatingLossCarryforwards
15688000
CY2014Q4 us-gaap Deferred Tax Assets Operating Loss Carryforwards
DeferredTaxAssetsOperatingLossCarryforwards
18527000
CY2015Q4 us-gaap Deferred Tax Assets Property Plant And Equipment
DeferredTaxAssetsPropertyPlantAndEquipment
7975000
CY2014Q4 us-gaap Deferred Tax Assets Property Plant And Equipment
DeferredTaxAssetsPropertyPlantAndEquipment
11470000
CY2015Q4 us-gaap Deferred Tax Assets Deferred Income
DeferredTaxAssetsDeferredIncome
914000
CY2014Q4 us-gaap Deferred Tax Assets Deferred Income
DeferredTaxAssetsDeferredIncome
550000
CY2015Q4 us-gaap Deferred Tax Assets Tax Deferred Expense Reserves And Accruals Restructuring Charges
DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsRestructuringCharges
143000
CY2014Q4 us-gaap Deferred Tax Assets Tax Deferred Expense Reserves And Accruals Restructuring Charges
DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsRestructuringCharges
262000
CY2015Q4 us-gaap Deferred Tax Assets Other
DeferredTaxAssetsOther
877000
CY2014Q4 us-gaap Deferred Tax Assets Other
DeferredTaxAssetsOther
305000
CY2015Q4 us-gaap Deferred Tax Assets Gross Noncurrent
DeferredTaxAssetsGrossNoncurrent
23095000
CY2014Q4 us-gaap Deferred Tax Assets Gross Noncurrent
DeferredTaxAssetsGrossNoncurrent
26671000
CY2015Q4 us-gaap Deferred Tax Assets Valuation Allowance Noncurrent
DeferredTaxAssetsValuationAllowanceNoncurrent
14713000
CY2014Q4 us-gaap Deferred Tax Assets Valuation Allowance Noncurrent
DeferredTaxAssetsValuationAllowanceNoncurrent
17781000
CY2015Q4 us-gaap Deferred Tax Liabilities Deferred Expense Capitalized Software
DeferredTaxLiabilitiesDeferredExpenseCapitalizedSoftware
190000
CY2014Q4 us-gaap Deferred Tax Liabilities Deferred Expense Capitalized Software
DeferredTaxLiabilitiesDeferredExpenseCapitalizedSoftware
211000
CY2015Q4 us-gaap Deferred Tax Liabilities Goodwill And Intangible Assets Intangible Assets
DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets
835000
CY2015Q4 us-gaap Deferred Tax Liabilities Goodwill And Intangible Assets Goodwill
DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsGoodwill
7590000
CY2014Q4 us-gaap Deferred Tax Liabilities Goodwill And Intangible Assets Goodwill
DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsGoodwill
6747000
CY2015Q4 csgs Deferred Tax Liabilities Operating Loss Carryforwards
DeferredTaxLiabilitiesOperatingLossCarryforwards
23038000
CY2014Q4 csgs Deferred Tax Liabilities Operating Loss Carryforwards
DeferredTaxLiabilitiesOperatingLossCarryforwards
23298000
CY2015Q4 us-gaap Deferred Tax Liabilities Property Plant And Equipment
DeferredTaxLiabilitiesPropertyPlantAndEquipment
15219000
CY2014Q4 us-gaap Deferred Tax Liabilities Property Plant And Equipment
DeferredTaxLiabilitiesPropertyPlantAndEquipment
15048000
CY2015Q4 csgs Deferred Tax Liabilities Convertible Debt Securities
DeferredTaxLiabilitiesConvertibleDebtSecurities
16853000
CY2014Q4 csgs Deferred Tax Liabilities Convertible Debt Securities
DeferredTaxLiabilitiesConvertibleDebtSecurities
27708000
CY2015Q4 us-gaap Deferred Tax Liabilities Tax Deferred Income
DeferredTaxLiabilitiesTaxDeferredIncome
3354000
CY2014Q4 us-gaap Deferred Tax Liabilities Tax Deferred Income
DeferredTaxLiabilitiesTaxDeferredIncome
961000
CY2015Q4 csgs Deferred Tax Liabilities Contingent Payments
DeferredTaxLiabilitiesContingentPayments
849000
CY2014Q4 csgs Deferred Tax Liabilities Contingent Payments
DeferredTaxLiabilitiesContingentPayments
840000
CY2015Q4 csgs Deferred Tax Liabilities Facility Abandonment
DeferredTaxLiabilitiesFacilityAbandonment
2231000
CY2014Q4 csgs Deferred Tax Liabilities Facility Abandonment
DeferredTaxLiabilitiesFacilityAbandonment
2194000
CY2015Q4 us-gaap Deferred Tax Liabilities Other
DeferredTaxLiabilitiesOther
-1235000
CY2014Q4 us-gaap Deferred Tax Liabilities Other
DeferredTaxLiabilitiesOther
290000
CY2015Q4 us-gaap Deferred Tax Liabilities Gross Noncurrent
DeferredTaxLiabilitiesGrossNoncurrent
7930000
CY2014Q4 us-gaap Deferred Tax Liabilities Gross Noncurrent
DeferredTaxLiabilitiesGrossNoncurrent
19162000
CY2015Q4 csgs Deferred Income Tax Liabilities Valuation Allowance
DeferredIncomeTaxLiabilitiesValuationAllowance
1307000
CY2014Q4 csgs Deferred Income Tax Liabilities Valuation Allowance
DeferredIncomeTaxLiabilitiesValuationAllowance
1284000
CY2015 csgs Deferred Income Tax Assets Benefits Percentage
DeferredIncomeTaxAssetsBenefitsPercentage
1.00
CY2015Q4 us-gaap Deferred Tax Assets State Taxes
DeferredTaxAssetsStateTaxes
2700000
CY2015Q4 csgs Deferred Tax Assets Foreign Taxes
DeferredTaxAssetsForeignTaxes
29700000
CY2015Q4 csgs Deferred Tax Assets State Income Tax Jurisdictions Valuation Allowance
DeferredTaxAssetsStateIncomeTaxJurisdictionsValuationAllowance
2500000
CY2015Q4 csgs Deferred Tax Assets Foreign Income Tax Jurisdictions Valuation Allowance
DeferredTaxAssetsForeignIncomeTaxJurisdictionsValuationAllowance
14900000
CY2011Q3 csgs Tax Payments For Repurchase Of Securities Related To Deferred Income Tax Liabilities
TaxPaymentsForRepurchaseOfSecuritiesRelatedToDeferredIncomeTaxLiabilities
6000000
CY2011Q4 csgs Tax Payments For Repurchase Of Securities Related To Deferred Income Tax Liabilities
TaxPaymentsForRepurchaseOfSecuritiesRelatedToDeferredIncomeTaxLiabilities
6000000
CY2015 csgs Tax Payments For Repurchase Of Securities Related To Deferred Income Tax Liabilities
TaxPaymentsForRepurchaseOfSecuritiesRelatedToDeferredIncomeTaxLiabilities
5600000
CY2015Q4 csgs Amount Owed Related To Deferred Income Tax Liabilities Associated With Repurchase Of Convertible Debt
AmountOwedRelatedToDeferredIncomeTaxLiabilitiesAssociatedWithRepurchaseOfConvertibleDebt
18000000
CY2015 csgs Payment Period Of Deferred Tax Liabilities Related To Convertible Debt
PaymentPeriodOfDeferredTaxLiabilitiesRelatedToConvertibleDebt
P3Y
CY2014Q4 us-gaap Unrecognized Tax Benefits
UnrecognizedTaxBenefits
3417000
CY2013Q4 us-gaap Unrecognized Tax Benefits
UnrecognizedTaxBenefits
3713000
CY2012Q4 us-gaap Unrecognized Tax Benefits
UnrecognizedTaxBenefits
3372000
CY2015 us-gaap Unrecognized Tax Benefits Increases Resulting From Current Period Tax Positions
UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions
150000
CY2014 us-gaap Unrecognized Tax Benefits Increases Resulting From Current Period Tax Positions
UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions
351000
CY2013 us-gaap Unrecognized Tax Benefits Increases Resulting From Current Period Tax Positions
UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions
173000
CY2015 us-gaap Unrecognized Tax Benefits Increases Resulting From Prior Period Tax Positions
UnrecognizedTaxBenefitsIncreasesResultingFromPriorPeriodTaxPositions
925000
CY2014 us-gaap Unrecognized Tax Benefits Increases Resulting From Prior Period Tax Positions
UnrecognizedTaxBenefitsIncreasesResultingFromPriorPeriodTaxPositions
30000
CY2013 us-gaap Unrecognized Tax Benefits Increases Resulting From Prior Period Tax Positions
UnrecognizedTaxBenefitsIncreasesResultingFromPriorPeriodTaxPositions
569000
CY2015 us-gaap Unrecognized Tax Benefits Decreases Resulting From Prior Period Tax Positions
UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions
413000
CY2014 us-gaap Unrecognized Tax Benefits Decreases Resulting From Prior Period Tax Positions
UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions
677000
CY2013 us-gaap Unrecognized Tax Benefits Decreases Resulting From Prior Period Tax Positions
UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions
401000
CY2015Q4 us-gaap Unrecognized Tax Benefits
UnrecognizedTaxBenefits
4079000
CY2015Q4 us-gaap Unrecognized Tax Benefits Interest On Income Taxes Accrued
UnrecognizedTaxBenefitsInterestOnIncomeTaxesAccrued
300000
CY2014Q4 us-gaap Unrecognized Tax Benefits Interest On Income Taxes Accrued
UnrecognizedTaxBenefitsInterestOnIncomeTaxesAccrued
200000
CY2013Q4 us-gaap Unrecognized Tax Benefits Interest On Income Taxes Accrued
UnrecognizedTaxBenefitsInterestOnIncomeTaxesAccrued
200000
CY2015Q4 us-gaap Unrecognized Tax Benefits That Would Impact Effective Tax Rate
UnrecognizedTaxBenefitsThatWouldImpactEffectiveTaxRate
4100000
CY2014 csgs Unrecognized Tax Benefits Increase Decreases Resulting From Immaterial Correction To Income Tax Provision
UnrecognizedTaxBenefitsIncreaseDecreasesResultingFromImmaterialCorrectionToIncomeTaxProvision
-400000
CY2013 csgs Unrecognized Tax Benefits Increase Decreases Resulting From Immaterial Correction To Income Tax Provision
UnrecognizedTaxBenefitsIncreaseDecreasesResultingFromImmaterialCorrectionToIncomeTaxProvision
-5800000
CY2015 us-gaap Defined Contribution Plan Maximum Annual Contributions Per Employee Percent
DefinedContributionPlanMaximumAnnualContributionsPerEmployeePercent
1.00
CY2015Q4 us-gaap Operating Leases Future Minimum Payments Due Current
OperatingLeasesFutureMinimumPaymentsDueCurrent
13100000
CY2015Q4 us-gaap Operating Leases Future Minimum Payments Due In Two Years
OperatingLeasesFutureMinimumPaymentsDueInTwoYears
12400000
CY2015Q4 us-gaap Operating Leases Future Minimum Payments Due In Three Years
OperatingLeasesFutureMinimumPaymentsDueInThreeYears
12000000
CY2015Q4 us-gaap Operating Leases Future Minimum Payments Due In Four Years
OperatingLeasesFutureMinimumPaymentsDueInFourYears
10100000
CY2015Q4 us-gaap Operating Leases Future Minimum Payments Due In Five Years
OperatingLeasesFutureMinimumPaymentsDueInFiveYears
7300000
CY2015Q4 us-gaap Operating Leases Future Minimum Payments Due Thereafter
OperatingLeasesFutureMinimumPaymentsDueThereafter
28600000
CY2015 us-gaap Lease And Rental Expense
LeaseAndRentalExpense
17100000
CY2014 us-gaap Lease And Rental Expense
LeaseAndRentalExpense
19900000
CY2013 us-gaap Lease And Rental Expense
LeaseAndRentalExpense
20000000
CY2015 csgs Service Agreement To Provide Data Center Services Expiry Date
ServiceAgreementToProvideDataCenterServicesExpiryDate
2022-06-30
CY2015 csgs Warranty Period
WarrantyPeriod
P90D
CY2014 us-gaap Litigation Settlement Amount
LitigationSettlementAmount
6000000
CY2014 us-gaap Gain Loss Related To Litigation Settlement
GainLossRelatedToLitigationSettlement
3900000
CY2015Q1 csgs Additional Share Repurchase Authorized
AdditionalShareRepurchaseAuthorized
7500000
CY2015Q1 us-gaap Stock Repurchase Program Number Of Shares Authorized To Be Repurchased
StockRepurchaseProgramNumberOfSharesAuthorizedToBeRepurchased
42500000
CY2015Q4 us-gaap Stock Repurchase Program Remaining Number Of Shares Authorized To Be Repurchased
StockRepurchaseProgramRemainingNumberOfSharesAuthorizedToBeRepurchased
7100000
CY2015 us-gaap Shares Paid For Tax Withholding For Share Based Compensation
SharesPaidForTaxWithholdingForShareBasedCompensation
265000
CY2014 us-gaap Shares Paid For Tax Withholding For Share Based Compensation
SharesPaidForTaxWithholdingForShareBasedCompensation
252000
CY2013 us-gaap Shares Paid For Tax Withholding For Share Based Compensation
SharesPaidForTaxWithholdingForShareBasedCompensation
264000
CY2015 us-gaap Payments Related To Tax Withholding For Share Based Compensation
PaymentsRelatedToTaxWithholdingForShareBasedCompensation
8100000
CY2014 us-gaap Payments Related To Tax Withholding For Share Based Compensation
PaymentsRelatedToTaxWithholdingForShareBasedCompensation
6900000
CY2013 us-gaap Payments Related To Tax Withholding For Share Based Compensation
PaymentsRelatedToTaxWithholdingForShareBasedCompensation
5400000
CY2015 us-gaap Dividends Common Stock Cash
DividendsCommonStockCash
22900000
CY2014 us-gaap Dividends Common Stock Cash
DividendsCommonStockCash
21300000
CY2014 csgs Common Stock Warrants Term
CommonStockWarrantsTerm
P10Y
CY2014 invest Investment Warrants Exercise Price
InvestmentWarrantsExercisePrice
26.68
CY2015 csgs Additional Number Of Customer Accounts Migrated
AdditionalNumberOfCustomerAccountsMigrated
5000000
CY2014Q4 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Nonvested Number
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber
2311000
CY2015 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Grants In Period
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod
736000
CY2015 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Forfeited In Period
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod
109000
CY2015 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Vested In Period
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod
814000
CY2015Q4 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Nonvested Number
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber
2124000
CY2014Q4 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Nonvested Weighted Average Grant Date Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue
22.81
CY2015 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Grants In Period Weighted Average Grant Date Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue
30.71
CY2015Q4 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Nonvested Weighted Average Grant Date Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue
26.03
CY2014 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Grants In Period Weighted Average Grant Date Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue
26.45
CY2013 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Grants In Period Weighted Average Grant Date Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue
19.75
CY2015 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Vested In Period Total Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalFairValue
24800000
CY2014 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Vested In Period Total Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalFairValue
20700000
CY2013 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Vested In Period Total Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalFairValue
16200000
CY2015 us-gaap Allocated Share Based Compensation Expense
AllocatedShareBasedCompensationExpense
21100000
CY2014 us-gaap Allocated Share Based Compensation Expense
AllocatedShareBasedCompensationExpense
16700000
CY2013 us-gaap Allocated Share Based Compensation Expense
AllocatedShareBasedCompensationExpense
14800000
CY2015Q4 us-gaap Employee Service Share Based Compensation Nonvested Awards Total Compensation Cost Not Yet Recognized
EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized
35500000
CY2015 us-gaap Employee Service Share Based Compensation Nonvested Awards Total Compensation Cost Not Yet Recognized Period For Recognition1
EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognizedPeriodForRecognition1
P2Y2M12D
CY2015 us-gaap Employee Service Share Based Compensation Tax Benefit From Compensation Expense
EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense
6800000
CY2014 us-gaap Employee Service Share Based Compensation Tax Benefit From Compensation Expense
EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense
5000000
CY2013 us-gaap Employee Service Share Based Compensation Tax Benefit From Compensation Expense
EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense
4600000
CY2015 us-gaap Employee Service Share Based Compensation Tax Benefit Realized From Exercise Of Stock Options
EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions
7900000
CY2014 us-gaap Employee Service Share Based Compensation Tax Benefit Realized From Exercise Of Stock Options
EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions
6500000
CY2013 us-gaap Employee Service Share Based Compensation Tax Benefit Realized From Exercise Of Stock Options
EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions
5400000
CY2015Q1 us-gaap Revenues
Revenues
185631000
CY2015Q2 us-gaap Revenues
Revenues
182641000
CY2015Q3 us-gaap Revenues
Revenues
186960000
CY2015Q4 us-gaap Revenues
Revenues
197288000
CY2015Q1 us-gaap Cost Of Services
CostOfServices
100266000
CY2015Q2 us-gaap Cost Of Services
CostOfServices
91796000
CY2015Q3 us-gaap Cost Of Services
CostOfServices
92182000
CY2015Q4 us-gaap Cost Of Services
CostOfServices
95497000
CY2015Q1 us-gaap Operating Income Loss
OperatingIncomeLoss
21893000
CY2015Q2 us-gaap Operating Income Loss
OperatingIncomeLoss
26156000
CY2015Q3 us-gaap Operating Income Loss
OperatingIncomeLoss
31021000
CY2015Q4 us-gaap Operating Income Loss
OperatingIncomeLoss
34070000
CY2015Q1 us-gaap Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest
IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
16711000
CY2015Q2 us-gaap Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest
IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
22446000
CY2015Q3 us-gaap Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest
IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
27943000
CY2015Q4 us-gaap Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest
IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
29241000
CY2015Q1 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
7353000
CY2015Q2 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
9652000
CY2015Q3 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
11196000
CY2015Q4 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
5573000
CY2015Q1 us-gaap Income Loss From Continuing Operations
IncomeLossFromContinuingOperations
9358000
CY2015Q2 us-gaap Income Loss From Continuing Operations
IncomeLossFromContinuingOperations
12794000
CY2015Q3 us-gaap Income Loss From Continuing Operations
IncomeLossFromContinuingOperations
16747000
CY2015Q4 us-gaap Income Loss From Continuing Operations
IncomeLossFromContinuingOperations
23668000
CY2015Q1 us-gaap Earnings Per Share Basic
EarningsPerShareBasic
0.30
CY2015Q2 us-gaap Earnings Per Share Basic
EarningsPerShareBasic
0.42
CY2015Q3 us-gaap Earnings Per Share Basic
EarningsPerShareBasic
0.54
CY2015Q4 us-gaap Earnings Per Share Basic
EarningsPerShareBasic
0.76
CY2015Q1 us-gaap Earnings Per Share Diluted
EarningsPerShareDiluted
0.28
CY2015Q2 us-gaap Earnings Per Share Diluted
EarningsPerShareDiluted
0.39
CY2015Q3 us-gaap Earnings Per Share Diluted
EarningsPerShareDiluted
0.50
CY2015Q4 us-gaap Earnings Per Share Diluted
EarningsPerShareDiluted
0.70
CY2014Q1 us-gaap Revenues
Revenues
188028000
CY2014Q2 us-gaap Revenues
Revenues
184558000
CY2014Q3 us-gaap Revenues
Revenues
185003000
CY2014Q4 us-gaap Revenues
Revenues
193697000
CY2014Q1 us-gaap Cost Of Services
CostOfServices
102104000
CY2014Q4 us-gaap Earnings Per Share Basic
EarningsPerShareBasic
0.37
CY2014Q1 us-gaap Earnings Per Share Diluted
EarningsPerShareDiluted
0.28
CY2014Q2 us-gaap Cost Of Services
CostOfServices
93682000
CY2014Q3 us-gaap Cost Of Services
CostOfServices
94470000
CY2014Q4 us-gaap Cost Of Services
CostOfServices
99087000
CY2014Q1 us-gaap Operating Income Loss
OperatingIncomeLoss
20914000
CY2014Q2 us-gaap Operating Income Loss
OperatingIncomeLoss
21820000
CY2014Q3 us-gaap Operating Income Loss
OperatingIncomeLoss
13831000
CY2014Q4 us-gaap Operating Income Loss
OperatingIncomeLoss
19125000
CY2014Q1 us-gaap Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest
IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
17002000
CY2014Q2 us-gaap Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest
IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
17741000
CY2014Q3 us-gaap Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest
IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
10064000
CY2014Q4 us-gaap Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest
IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
16715000
CY2014Q1 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
7311000
CY2014Q2 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
8338000
CY2014Q3 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
4831000
CY2014Q4 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
5331000
CY2014Q1 us-gaap Income Loss From Continuing Operations
IncomeLossFromContinuingOperations
9691000
CY2014Q2 us-gaap Income Loss From Continuing Operations
IncomeLossFromContinuingOperations
9403000
CY2014Q3 us-gaap Income Loss From Continuing Operations
IncomeLossFromContinuingOperations
5233000
CY2014Q4 us-gaap Income Loss From Continuing Operations
IncomeLossFromContinuingOperations
11384000
CY2014Q1 us-gaap Earnings Per Share Basic
EarningsPerShareBasic
0.30
CY2014Q2 us-gaap Earnings Per Share Basic
EarningsPerShareBasic
0.29
CY2014Q3 us-gaap Earnings Per Share Basic
EarningsPerShareBasic
0.16
CY2014Q2 us-gaap Earnings Per Share Diluted
EarningsPerShareDiluted
0.28
CY2014Q3 us-gaap Earnings Per Share Diluted
EarningsPerShareDiluted
0.15
CY2014Q4 us-gaap Earnings Per Share Diluted
EarningsPerShareDiluted
0.34
CY2015Q1 us-gaap Restructuring Charges
RestructuringCharges
600000
CY2015Q2 us-gaap Restructuring Charges
RestructuringCharges
400000
CY2015Q3 us-gaap Restructuring Charges
RestructuringCharges
800000
CY2015Q4 us-gaap Restructuring Charges
RestructuringCharges
1300000
CY2015Q1 csgs Impact Of Restructuring Charges On Earnings Per Share Diluted
ImpactOfRestructuringChargesOnEarningsPerShareDiluted
0.01
CY2015Q2 csgs Impact Of Restructuring Charges On Earnings Per Share Diluted
ImpactOfRestructuringChargesOnEarningsPerShareDiluted
0.01
CY2015Q3 csgs Impact Of Restructuring Charges On Earnings Per Share Diluted
ImpactOfRestructuringChargesOnEarningsPerShareDiluted
0.02
CY2015Q4 csgs Impact Of Restructuring Charges On Earnings Per Share Diluted
ImpactOfRestructuringChargesOnEarningsPerShareDiluted
0.03
CY2015Q1 us-gaap Effective Income Tax Rate Continuing Operations
EffectiveIncomeTaxRateContinuingOperations
0.44
CY2015Q2 us-gaap Effective Income Tax Rate Continuing Operations
EffectiveIncomeTaxRateContinuingOperations
0.43
CY2015Q3 us-gaap Effective Income Tax Rate Continuing Operations
EffectiveIncomeTaxRateContinuingOperations
0.40
CY2015Q4 us-gaap Effective Income Tax Rate Continuing Operations
EffectiveIncomeTaxRateContinuingOperations
0.19
CY2014Q1 us-gaap Effective Income Tax Rate Continuing Operations
EffectiveIncomeTaxRateContinuingOperations
0.43
CY2014Q2 us-gaap Effective Income Tax Rate Continuing Operations
EffectiveIncomeTaxRateContinuingOperations
0.47
CY2014Q3 us-gaap Effective Income Tax Rate Continuing Operations
EffectiveIncomeTaxRateContinuingOperations
0.48
CY2014Q4 us-gaap Effective Income Tax Rate Continuing Operations
EffectiveIncomeTaxRateContinuingOperations
0.32
CY2014Q1 us-gaap Restructuring Charges
RestructuringCharges
1200000
CY2014Q3 us-gaap Restructuring Charges
RestructuringCharges
7800000
CY2014Q4 us-gaap Restructuring Charges
RestructuringCharges
4900000
CY2014Q1 csgs Impact Of Restructuring Charges On Earnings Per Share Diluted
ImpactOfRestructuringChargesOnEarningsPerShareDiluted
0.02
CY2014Q3 csgs Impact Of Restructuring Charges On Earnings Per Share Diluted
ImpactOfRestructuringChargesOnEarningsPerShareDiluted
0.12
CY2014Q4 csgs Impact Of Restructuring Charges On Earnings Per Share Diluted
ImpactOfRestructuringChargesOnEarningsPerShareDiluted
0.10

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