$EGAN
eGain Corp Stock $egan

$egan Overview Financials Valuation SEC Filings Company Website

2013 Form 10-K Financial Statement

#000156459013000619 Filed on September 23, 2013

Income Statement

Concept	2013	2012 Q2	2012
Revenue	$19.06M	$10.64M	$43.36M
YoY Change	-56.06%	-15.49%	-1.59%
Cost Of Revenue	$18.01M	$3.920M	$13.44M
YoY Change	34.01%	36.11%	23.09%
Gross Profit	$40.88M	$6.720M	$29.93M
YoY Change	36.6%	-30.79%	-9.72%
Gross Profit Margin	214.54%	63.16%	69.02%
Selling, General & Admin	$31.22M	$7.130M	$25.83M
YoY Change	20.88%	22.51%	43.14%
% of Gross Profit	76.37%	106.1%	86.3%
Research & Development	$8.419M	$1.760M	$6.132M
YoY Change	37.3%	18.12%	10.47%
% of Gross Profit	20.59%	26.19%	20.49%
Depreciation & Amortization	$1.250M	$310.0K	$846.0K
YoY Change	47.75%	93.75%	41.47%
% of Gross Profit	3.06%	4.61%	2.83%
Operating Expenses	$39.64M	$8.880M	$31.96M
YoY Change	24.03%	21.48%	35.45%
Operating Profit	$1.243M	-$2.160M	-$2.033M
YoY Change	-161.14%	-190.0%	-121.28%
Interest Expense	-$483.0K	-$130.0K	-$722.0K
YoY Change	-33.1%	-67.5%	-41.3%
% of Operating Profit	-38.86%
Other Income/Expense, Net	$303.0K	-$370.0K	-$677.0K
YoY Change	-144.76%	-331.25%	-376.33%
Pretax Income	-$561.0K	-$2.670M	-$3.441M
YoY Change	-83.7%	-223.61%	-217.92%
Income Tax	$379.0K	$260.0K	$390.0K
% Of Pretax Income
Net Earnings	$684.0K	-$2.930M	-$3.822M
YoY Change	-117.9%	-240.87%	-145.65%
Net Earnings / Revenue	3.59%	-27.54%	-8.81%
Basic Earnings Per Share	$0.03		-$0.16
Diluted Earnings Per Share	$0.03	-$119.8K	-$0.16
COMMON SHARES
Basic Shares Outstanding	24.78M		24.33M
Diluted Shares Outstanding	26.09M		24.33M

Balance Sheet

Concept	2013	2012 Q2	2012
SHORT-TERM ASSETS
Cash & Short-Term Investments	$16.20M	$9.900M	$9.900M
YoY Change	63.64%	-24.43%	-24.43%
Cash & Equivalents	$16.20M	$9.911M	$9.900M
Short-Term Investments			$0.00
Other Short-Term Assets	$4.200M	$1.800M	$800.0K
YoY Change	425.0%	200.0%	33.33%
Inventory
Prepaid Expenses
Receivables	$12.30M	$6.535M	$6.500M
Other Receivables	$0.00	$0.00	$0.00
Total Short-Term Assets	$32.70M	$18.23M	$17.30M
YoY Change	89.02%	-18.06%	-20.64%
LONG-TERM ASSETS
Property, Plant & Equipment	$3.500M	$2.295M	$2.300M
YoY Change	52.17%	126.11%	130.0%
Goodwill		$4.880M
YoY Change		0.0%
Intangibles
YoY Change
Long-Term Investments
YoY Change
Other Assets	$2.400M	$894.0K	$1.900M
YoY Change	26.32%	85.09%	280.0%
Total Long-Term Assets	$10.80M	$9.712M	$9.000M
YoY Change	20.0%	49.95%	40.63%
TOTAL ASSETS
Total Short-Term Assets	$32.70M	$18.23M	$17.30M
Total Long-Term Assets	$10.80M	$9.712M	$9.000M
Total Assets	$43.50M	$27.94M	$26.30M
YoY Change	65.4%	-2.73%	-6.74%
SHORT-TERM LIABILITIES
YoY Change
Accounts Payable	$2.600M	$1.875M	$1.900M
YoY Change	36.84%	102.92%	111.11%
Accrued Expenses	$6.800M	$1.549M	$4.700M
YoY Change	44.68%	-18.94%	-7.84%
Deferred Revenue
YoY Change
Short-Term Debt	$0.00	$0.00	$0.00
YoY Change
Long-Term Debt Due	$5.600M	$1.700M	$1.700M
YoY Change	229.41%	-74.63%	-74.63%
Total Short-Term Liabilities	$30.60M	$15.37M	$15.40M
YoY Change	98.7%	-14.6%	-14.44%
LONG-TERM LIABILITIES
Long-Term Debt	$2.000M	$7.200M	$7.200M
YoY Change	-72.22%	118.18%	118.18%
Other Long-Term Liabilities	$4.900M	$242.0K	$1.400M
YoY Change	250.0%	-10.7%	55.56%
Total Long-Term Liabilities	$6.900M	$242.0K	$8.600M
YoY Change	-19.77%	-10.7%	104.76%
TOTAL LIABILITIES
Total Short-Term Liabilities	$30.60M	$15.37M	$15.40M
Total Long-Term Liabilities	$6.900M	$242.0K	$8.600M
Total Liabilities	$37.50M	$24.03M	$24.00M
YoY Change	56.25%	8.18%	8.11%
SHAREHOLDERS EQUITY
Retained Earnings		-$322.0M
YoY Change		1.2%
Common Stock		$326.8M
YoY Change		0.36%
Preferred Stock
YoY Change
Treasury Stock (at cost)
YoY Change
Treasury Stock Shares
Shareholders Equity	$6.000M	$3.913M	$2.300M
YoY Change
Total Liabilities & Shareholders Equity	$43.50M	$27.94M	$26.30M
YoY Change	65.4%	-2.73%	-6.74%

Cashflow Statement

Concept	2013	2012 Q2	2012
OPERATING ACTIVITIES
Net Income	$684.0K	-$2.930M	-$3.822M
YoY Change	-117.9%	-240.87%	-145.65%
Depreciation, Depletion And Amortization	$1.250M	$310.0K	$846.0K
YoY Change	47.75%	93.75%	41.47%
Cash From Operating Activities	$10.03M	-$840.0K	$1.001M
YoY Change	901.5%	44.83%	-85.24%
INVESTING ACTIVITIES
Capital Expenditures	$2.465M	-$350.0K	$1.827M
YoY Change	34.92%	133.33%	152.0%
Acquisitions
YoY Change
Other Investing Activities	$10.00K	-$10.00K	$600.0K
YoY Change	-98.33%	0.0%	-192.31%
Cash From Investing Activities	-$2.460M	-$340.0K	-$1.224M
YoY Change	100.98%	100.0%	-11.05%
FINANCING ACTIVITIES
Cash Dividend Paid
YoY Change
Common Stock Issuance & Retirement, Net
YoY Change
Debt Paid & Issued, Net
YoY Change
Cash From Financing Activities	-936.0K	-230.0K	-2.378M
YoY Change	-60.64%	1050.0%	-272.19%
NET CHANGE
Cash From Operating Activities	10.03M	-840.0K	1.001M
Cash From Investing Activities	-2.460M	-340.0K	-1.224M
Cash From Financing Activities	-936.0K	-230.0K	-2.378M
Net Change In Cash	6.629M	-1.410M	-2.601M
YoY Change	-354.86%	83.12%	-138.32%
FREE CASH FLOW
Cash From Operating Activities	$10.03M	-$840.0K	$1.001M
Capital Expenditures	$2.465M	-$350.0K	$1.827M
Free Cash Flow	$7.560M	-$490.0K	-$826.0K
YoY Change	-1015.25%	13.95%	-113.64%

Facts In Submission

Frame	Concept Type	Concept / XBRL Key	Value
CY2011	us-gaap	Interest Income Expense Nonoperating Net InterestIncomeExpenseNonoperatingNet	-1230000
CY2011	us-gaap	Other Nonoperating Income Expense OtherNonoperatingIncomeExpense	245000
CY2013Q2	us-gaap	Liabilities And Stockholders Equity LiabilitiesAndStockholdersEquity	43536000
CY2013Q2	us-gaap	Allowance For Doubtful Accounts Receivable Current AllowanceForDoubtfulAccountsReceivableCurrent	392000
CY2012Q2	us-gaap	Restricted Cash And Cash Equivalents Noncurrent RestrictedCashAndCashEquivalentsNoncurrent	1000000
CY2013Q2	us-gaap	Other Assets Noncurrent OtherAssetsNoncurrent	672000
CY2012Q2	us-gaap	Other Assets Noncurrent OtherAssetsNoncurrent	894000
CY2012Q2	us-gaap	Assets Assets	27943000
CY2012Q2	us-gaap	Accounts Payable Current AccountsPayableCurrent	1875000
CY2012Q2	us-gaap	Employee Related Liabilities Current EmployeeRelatedLiabilitiesCurrent	3385000
CY2012Q2	us-gaap	Accrued Liabilities Current AccruedLiabilitiesCurrent	1549000
CY2012Q2	us-gaap	Deferred Revenue Current DeferredRevenueCurrent	6896000
CY2013Q2	us-gaap	Loans Payable To Bank Current LoansPayableToBankCurrent	2667000
CY2013Q2	us-gaap	Long Term Loans From Bank LongTermLoansFromBank	2000000
CY2012Q2	us-gaap	Notes Payable Related Parties Noncurrent NotesPayableRelatedPartiesNoncurrent	5563000
CY2013Q2	us-gaap	Common Stock Value CommonStockValue	25000
CY2013Q2	us-gaap	Additional Paid In Capital Common Stock AdditionalPaidInCapitalCommonStock	328552000
CY2012Q2	us-gaap	Additional Paid In Capital Common Stock AdditionalPaidInCapitalCommonStock	326742000
CY2013Q2	egan	Notes Receivable From Stockholders NotesReceivableFromStockholders	87000
CY2013Q2	us-gaap	Accumulated Other Comprehensive Income Loss Net Of Tax AccumulatedOtherComprehensiveIncomeLossNetOfTax	-1168000
CY2013Q2	us-gaap	Retained Earnings Accumulated Deficit RetainedEarningsAccumulatedDeficit	-321334000
CY2013Q2	us-gaap	Stockholders Equity StockholdersEquity	5988000
CY2013Q2	us-gaap	Common Stock Par Or Stated Value Per Share CommonStockParOrStatedValuePerShare	0.001
CY2013Q2	us-gaap	Common Stock Shares Authorized CommonStockSharesAuthorized	50000000
CY2013Q2	us-gaap	Common Stock Shares Issued CommonStockSharesIssued	25106000
CY2012Q2	us-gaap	Common Stock Shares Issued CommonStockSharesIssued	24485000
CY2012Q2	us-gaap	Common Stock Shares Outstanding CommonStockSharesOutstanding	24485000
CY2011	egan	Subscription And Support Revenue SubscriptionAndSupportRevenue	20040000
CY2011	us-gaap	Licenses Revenue LicensesRevenue	17371000
CY2011	us-gaap	Technology Services Revenue TechnologyServicesRevenue	6654000
CY2011	us-gaap	Cost Of Revenue CostOfRevenue	10916000
CY2011	us-gaap	Gross Profit GrossProfit	33149000
CY2011	us-gaap	Research And Development Expense ResearchAndDevelopmentExpense	5551000
CY2011	us-gaap	Selling And Marketing Expense SellingAndMarketingExpense	14071000
CY2011	us-gaap	General And Administrative Expense GeneralAndAdministrativeExpense	3974000
CY2011	us-gaap	Operating Expenses OperatingExpenses	23596000
CY2011	us-gaap	Operating Income Loss OperatingIncomeLoss	9553000
CY2012Q2	us-gaap	Restricted Cash And Cash Equivalents At Carrying Value RestrictedCashAndCashEquivalentsAtCarryingValue	35000
CY2013Q2	us-gaap	Accrued Liabilities Current AccruedLiabilitiesCurrent	2478000
CY2013Q2	us-gaap	Deferred Revenue Current DeferredRevenueCurrent	15679000
CY2013	dei	Entity Well Known Seasoned Issuer EntityWellKnownSeasonedIssuer	No
CY2013	dei	Entity Current Reporting Status EntityCurrentReportingStatus	Yes
CY2013	dei	Entity Voluntary Filers EntityVoluntaryFilers	No
CY2013	dei	Entity Filer Category EntityFilerCategory	Smaller Reporting Company
CY2013Q3	dei	Entity Common Stock Shares Outstanding EntityCommonStockSharesOutstanding	25277747
CY2012Q4	dei	Entity Public Float EntityPublicFloat	27100000
CY2013Q2	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	16206000
CY2012Q2	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	9911000
CY2013Q2	us-gaap	Restricted Cash And Cash Equivalents At Carrying Value RestrictedCashAndCashEquivalentsAtCarryingValue	29000
CY2013Q2	us-gaap	Accounts Receivable Net Current AccountsReceivableNetCurrent	12307000
CY2012Q2	us-gaap	Accounts Receivable Net Current AccountsReceivableNetCurrent	6535000
CY2013Q2	us-gaap	Deferred Sales Commission DeferredSalesCommission	1745000
CY2012Q2	us-gaap	Deferred Sales Commission DeferredSalesCommission	955000
CY2013Q2	us-gaap	Prepaid Expense And Other Assets Current PrepaidExpenseAndOtherAssetsCurrent	2377000
CY2012Q2	us-gaap	Prepaid Expense And Other Assets Current PrepaidExpenseAndOtherAssetsCurrent	795000
CY2013Q2	us-gaap	Assets Current AssetsCurrent	32664000
CY2012Q2	us-gaap	Assets Current AssetsCurrent	18231000
CY2013Q2	us-gaap	Property Plant And Equipment Net PropertyPlantAndEquipmentNet	3544000
CY2012Q2	us-gaap	Property Plant And Equipment Net PropertyPlantAndEquipmentNet	2295000
CY2013Q2	us-gaap	Deferred Costs DeferredCosts	776000
CY2012Q2	us-gaap	Deferred Costs DeferredCosts	643000
CY2013Q2	us-gaap	Goodwill Goodwill	4880000
CY2012Q2	us-gaap	Goodwill Goodwill	4880000
CY2013Q2	us-gaap	Restricted Cash And Cash Equivalents Noncurrent RestrictedCashAndCashEquivalentsNoncurrent	1000000
CY2013Q2	us-gaap	Assets Assets	43536000
CY2013Q2	us-gaap	Accounts Payable Current AccountsPayableCurrent	2583000
CY2013Q2	us-gaap	Employee Related Liabilities Current EmployeeRelatedLiabilitiesCurrent	4339000
CY2012	us-gaap	Licenses Revenue LicensesRevenue	11067000
CY2013	us-gaap	License Costs LicenseCosts	151000
CY2012Q2	us-gaap	Loans Payable To Bank Current LoansPayableToBankCurrent	1666000
CY2013Q2	us-gaap	Notes Payable Related Parties Classified Current NotesPayableRelatedPartiesClassifiedCurrent	2897000
CY2013Q2	us-gaap	Liabilities Current LiabilitiesCurrent	30643000
CY2012Q2	us-gaap	Liabilities Current LiabilitiesCurrent	15371000
CY2013Q2	us-gaap	Deferred Revenue Noncurrent DeferredRevenueNoncurrent	4057000
CY2012Q2	us-gaap	Deferred Revenue Noncurrent DeferredRevenueNoncurrent	1187000
CY2012Q2	us-gaap	Long Term Loans From Bank LongTermLoansFromBank	1667000
CY2013Q2	us-gaap	Other Liabilities Noncurrent OtherLiabilitiesNoncurrent	848000
CY2012Q2	us-gaap	Other Liabilities Noncurrent OtherLiabilitiesNoncurrent	242000
CY2013Q2	us-gaap	Liabilities Liabilities	37548000
CY2012Q2	us-gaap	Liabilities Liabilities	24030000
CY2013Q2	us-gaap	Commitments And Contingencies CommitmentsAndContingencies
CY2012Q2	us-gaap	Common Stock Value CommonStockValue	24000
CY2012Q2	egan	Notes Receivable From Stockholders NotesReceivableFromStockholders	85000
CY2012Q2	us-gaap	Accumulated Other Comprehensive Income Loss Net Of Tax AccumulatedOtherComprehensiveIncomeLossNetOfTax	-750000
CY2012Q2	us-gaap	Retained Earnings Accumulated Deficit RetainedEarningsAccumulatedDeficit	-322018000
CY2012Q2	us-gaap	Stockholders Equity StockholdersEquity	3913000
CY2012Q2	us-gaap	Liabilities And Stockholders Equity LiabilitiesAndStockholdersEquity	27943000
CY2012Q2	us-gaap	Allowance For Doubtful Accounts Receivable Current AllowanceForDoubtfulAccountsReceivableCurrent	303000
CY2012Q2	us-gaap	Common Stock Par Or Stated Value Per Share CommonStockParOrStatedValuePerShare	0.001
CY2012Q2	us-gaap	Common Stock Shares Authorized CommonStockSharesAuthorized	50000000
CY2013Q2	us-gaap	Common Stock Shares Outstanding CommonStockSharesOutstanding	25106000
CY2013	egan	Subscription And Support Revenue SubscriptionAndSupportRevenue	32281000
CY2012	egan	Subscription And Support Revenue SubscriptionAndSupportRevenue	23594000
CY2012	us-gaap	Other Nonoperating Income Expense OtherNonoperatingIncomeExpense	-677000
CY2013	us-gaap	Income Loss From Continuing Operations Before Income Taxes Minority Interest And Income Loss From Equity Method Investments IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments	1063000
CY2012	us-gaap	Income Loss From Continuing Operations Before Income Taxes Minority Interest And Income Loss From Equity Method Investments IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments	-3432000
CY2013	us-gaap	Technology Services Costs TechnologyServicesCosts	12360000
CY2012	us-gaap	Technology Services Costs TechnologyServicesCosts	8112000
CY2013	us-gaap	Cost Of Revenue CostOfRevenue	18006000
CY2012	us-gaap	Cost Of Revenue CostOfRevenue	13436000
CY2013	us-gaap	Gross Profit GrossProfit	40883000
CY2012	us-gaap	Gross Profit GrossProfit	29928000
CY2013	us-gaap	Research And Development Expense ResearchAndDevelopmentExpense	8419000
CY2012	us-gaap	Research And Development Expense ResearchAndDevelopmentExpense	6132000
CY2013	us-gaap	Selling And Marketing Expense SellingAndMarketingExpense	24434000
CY2012	us-gaap	Selling And Marketing Expense SellingAndMarketingExpense	20086000
CY2013	us-gaap	General And Administrative Expense GeneralAndAdministrativeExpense	6787000
CY2012	us-gaap	General And Administrative Expense GeneralAndAdministrativeExpense	5743000
CY2013	us-gaap	Operating Expenses OperatingExpenses	39640000
CY2012	us-gaap	Operating Expenses OperatingExpenses	31961000
CY2013	us-gaap	Operating Income Loss OperatingIncomeLoss	1243000
CY2012	us-gaap	Operating Income Loss OperatingIncomeLoss	-2033000
CY2013	us-gaap	Interest Income Expense Nonoperating Net InterestIncomeExpenseNonoperatingNet	-483000
CY2012	us-gaap	Interest Income Expense Nonoperating Net InterestIncomeExpenseNonoperatingNet	-722000
CY2013	us-gaap	Other Nonoperating Income Expense OtherNonoperatingIncomeExpense	303000
CY2013	us-gaap	Income Tax Expense Benefit IncomeTaxExpenseBenefit	379000
CY2012	us-gaap	Income Tax Expense Benefit IncomeTaxExpenseBenefit	390000
CY2013	us-gaap	Net Income Loss NetIncomeLoss	684000
CY2012	us-gaap	Net Income Loss NetIncomeLoss	-3822000
CY2013	us-gaap	Earnings Per Share Basic EarningsPerShareBasic	0.03
CY2012	us-gaap	Earnings Per Share Basic EarningsPerShareBasic	-0.16
CY2013	us-gaap	Earnings Per Share Diluted EarningsPerShareDiluted	0.03
CY2012	us-gaap	Earnings Per Share Diluted EarningsPerShareDiluted	-0.16
CY2012	us-gaap	Weighted Average Number Of Shares Outstanding Basic WeightedAverageNumberOfSharesOutstandingBasic	24329000
CY2013	us-gaap	Weighted Average Number Of Diluted Shares Outstanding WeightedAverageNumberOfDilutedSharesOutstanding	26089000
CY2012	us-gaap	Weighted Average Number Of Diluted Shares Outstanding WeightedAverageNumberOfDilutedSharesOutstanding	24329000
CY2013	us-gaap	Other Comprehensive Income Loss Foreign Currency Transaction And Translation Adjustment Net Of Tax OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax	-418000
CY2012	us-gaap	Other Comprehensive Income Loss Foreign Currency Transaction And Translation Adjustment Net Of Tax OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax	-195000
CY2012	us-gaap	Other Comprehensive Income Loss Net Of Tax OtherComprehensiveIncomeLossNetOfTax	50000
CY2013	us-gaap	Comprehensive Income Net Of Tax ComprehensiveIncomeNetOfTax	266000
CY2012	us-gaap	Comprehensive Income Net Of Tax ComprehensiveIncomeNetOfTax	-3772000
CY2011	us-gaap	Income Loss From Continuing Operations Before Income Taxes Minority Interest And Income Loss From Equity Method Investments IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments	8568000
CY2011	us-gaap	Income Tax Expense Benefit IncomeTaxExpenseBenefit	196000
CY2011	us-gaap	Net Income Loss NetIncomeLoss	8372000
CY2011	us-gaap	Earnings Per Share Basic EarningsPerShareBasic	0.37
CY2011	us-gaap	Earnings Per Share Diluted EarningsPerShareDiluted	0.34
CY2013	us-gaap	Weighted Average Number Of Shares Outstanding Basic WeightedAverageNumberOfSharesOutstandingBasic	24780000
CY2011	us-gaap	Weighted Average Number Of Shares Outstanding Basic WeightedAverageNumberOfSharesOutstandingBasic	22709000
CY2011	us-gaap	Weighted Average Number Of Diluted Shares Outstanding WeightedAverageNumberOfDilutedSharesOutstanding	24289000
CY2011	us-gaap	Other Comprehensive Income Loss Foreign Currency Transaction And Translation Adjustment Net Of Tax OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax	-204000
CY2012	us-gaap	Other Comprehensive Income Loss Foreign Currency Transaction And Translation Reclassification Adjustment Realized Upon Sale Or Liquidation Net Of Tax OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentRealizedUponSaleOrLiquidationNetOfTax	245000
CY2013	us-gaap	Other Comprehensive Income Loss Net Of Tax OtherComprehensiveIncomeLossNetOfTax	-418000
CY2011	us-gaap	Other Comprehensive Income Loss Net Of Tax OtherComprehensiveIncomeLossNetOfTax	-204000
CY2011	us-gaap	Comprehensive Income Net Of Tax ComprehensiveIncomeNetOfTax	8168000
CY2010Q2	us-gaap	Stockholders Equity StockholdersEquity	-3521000
CY2011	egan	Paid In Kind Interest On Stockholder Loan PaidInKindInterestOnStockholderLoan	3000
CY2011	us-gaap	Stock Issued During Period Value Stock Options Exercised StockIssuedDuringPeriodValueStockOptionsExercised	771000
CY2011	egan	Issuance Of Common Stock Through Exercise Of Warrants Value IssuanceOfCommonStockThroughExerciseOfWarrantsValue	1158000
CY2011	us-gaap	Stock Repurchased And Retired During Period Value StockRepurchasedAndRetiredDuringPeriodValue	276000
CY2011	us-gaap	Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue	218000
CY2011Q2	us-gaap	Stockholders Equity StockholdersEquity	6515000
CY2012	egan	Paid In Kind Interest On Stockholder Loan PaidInKindInterestOnStockholderLoan	3000
CY2012	us-gaap	Stock Issued During Period Value Stock Options Exercised StockIssuedDuringPeriodValueStockOptionsExercised	317000
CY2012	egan	Issuance Of Common Stock Through Exercise Of Warrants Value IssuanceOfCommonStockThroughExerciseOfWarrantsValue
CY2012	us-gaap	Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue	856000
CY2013	egan	Paid In Kind Interest On Stockholder Loan PaidInKindInterestOnStockholderLoan	2000
CY2013	us-gaap	Stock Issued During Period Value Stock Options Exercised StockIssuedDuringPeriodValueStockOptionsExercised	730000
CY2013	us-gaap	Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue	1081000
CY2013	us-gaap	Depreciation And Amortization DepreciationAndAmortization	1254000
CY2012	us-gaap	Depreciation And Amortization DepreciationAndAmortization	846000
CY2011	us-gaap	Depreciation And Amortization DepreciationAndAmortization	598000
CY2013	us-gaap	Share Based Compensation ShareBasedCompensation	1081000
CY2012	us-gaap	Share Based Compensation ShareBasedCompensation	856000
CY2011	us-gaap	Share Based Compensation ShareBasedCompensation	218000
CY2013	us-gaap	Provision For Doubtful Accounts ProvisionForDoubtfulAccounts	272000
CY2012	us-gaap	Provision For Doubtful Accounts ProvisionForDoubtfulAccounts	200000
CY2011	us-gaap	Provision For Doubtful Accounts ProvisionForDoubtfulAccounts	176000
CY2013	us-gaap	Amortization Of Deferred Sales Commissions AmortizationOfDeferredSalesCommissions	1641000
CY2012	us-gaap	Amortization Of Deferred Sales Commissions AmortizationOfDeferredSalesCommissions	628000
CY2011	us-gaap	Amortization Of Deferred Sales Commissions AmortizationOfDeferredSalesCommissions	752000
CY2013	egan	Accrued Interest And Amortization Of Discount On Related Party Notes Payable AccruedInterestAndAmortizationOfDiscountOnRelatedPartyNotesPayable	334000
CY2012	egan	Accrued Interest And Amortization Of Discount On Related Party Notes Payable AccruedInterestAndAmortizationOfDiscountOnRelatedPartyNotesPayable	588000
CY2011	egan	Accrued Interest And Amortization Of Discount On Related Party Notes Payable AccruedInterestAndAmortizationOfDiscountOnRelatedPartyNotesPayable	1251000
CY2013	us-gaap	Increase Decrease In Accounts Receivable IncreaseDecreaseInAccountsReceivable	6147000
CY2012	us-gaap	Increase Decrease In Accounts Receivable IncreaseDecreaseInAccountsReceivable	-1350000
CY2011	us-gaap	Increase Decrease In Accounts Receivable IncreaseDecreaseInAccountsReceivable	5261000
CY2013	us-gaap	Increase Decrease In Deferred Charges IncreaseDecreaseInDeferredCharges	2565000
CY2012	us-gaap	Increase Decrease In Deferred Charges IncreaseDecreaseInDeferredCharges	1723000
CY2011	us-gaap	Increase Decrease In Deferred Charges IncreaseDecreaseInDeferredCharges	613000
CY2013	us-gaap	Increase Decrease In Prepaid Deferred Expense And Other Assets IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets	1434000
CY2012	us-gaap	Increase Decrease In Prepaid Deferred Expense And Other Assets IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets	250000
CY2011	us-gaap	Increase Decrease In Prepaid Deferred Expense And Other Assets IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets	31000
CY2013	us-gaap	Increase Decrease In Other Operating Assets IncreaseDecreaseInOtherOperatingAssets	-31000
CY2012	us-gaap	Increase Decrease In Other Operating Assets IncreaseDecreaseInOtherOperatingAssets	527000
CY2011	us-gaap	Increase Decrease In Other Operating Assets IncreaseDecreaseInOtherOperatingAssets	121000
CY2013	us-gaap	Increase Decrease In Accounts Payable IncreaseDecreaseInAccountsPayable	648000
CY2012	us-gaap	Increase Decrease In Accounts Payable IncreaseDecreaseInAccountsPayable	625000
CY2011	us-gaap	Increase Decrease In Accounts Payable IncreaseDecreaseInAccountsPayable	-246000
CY2013	us-gaap	Increase Decrease In Employee Related Liabilities IncreaseDecreaseInEmployeeRelatedLiabilities	970000
CY2012	us-gaap	Increase Decrease In Employee Related Liabilities IncreaseDecreaseInEmployeeRelatedLiabilities	197000
CY2011	us-gaap	Increase Decrease In Employee Related Liabilities IncreaseDecreaseInEmployeeRelatedLiabilities	1230000
CY2011	us-gaap	Net Cash Provided By Used In Operating Activities NetCashProvidedByUsedInOperatingActivities	6782000
CY2011	us-gaap	Increase Decrease In Restricted Cash IncreaseDecreaseInRestrictedCash	25000
CY2013	us-gaap	Increase Decrease In Accrued Liabilities IncreaseDecreaseInAccruedLiabilities	942000
CY2012	us-gaap	Increase Decrease In Accrued Liabilities IncreaseDecreaseInAccruedLiabilities	-246000
CY2011	us-gaap	Increase Decrease In Accrued Liabilities IncreaseDecreaseInAccruedLiabilities	-129000
CY2013	us-gaap	Increase Decrease In Deferred Revenue IncreaseDecreaseInDeferredRevenue	11720000
CY2012	us-gaap	Increase Decrease In Deferred Revenue IncreaseDecreaseInDeferredRevenue	2313000
CY2011	us-gaap	Increase Decrease In Deferred Revenue IncreaseDecreaseInDeferredRevenue	418000
CY2013	us-gaap	Increase Decrease In Other Noncurrent Liabilities IncreaseDecreaseInOtherNoncurrentLiabilities	594000
CY2012	us-gaap	Increase Decrease In Other Noncurrent Liabilities IncreaseDecreaseInOtherNoncurrentLiabilities	-34000
CY2011	us-gaap	Increase Decrease In Other Noncurrent Liabilities IncreaseDecreaseInOtherNoncurrentLiabilities	168000
CY2013	us-gaap	Net Cash Provided By Used In Operating Activities NetCashProvidedByUsedInOperatingActivities	10025000
CY2012	us-gaap	Net Cash Provided By Used In Operating Activities NetCashProvidedByUsedInOperatingActivities	1001000
CY2012	us-gaap	Income Taxes Paid IncomeTaxesPaid	186000
CY2013	us-gaap	Payments To Acquire Property Plant And Equipment PaymentsToAcquirePropertyPlantAndEquipment	2465000
CY2011	us-gaap	Income Taxes Paid IncomeTaxesPaid	181000
CY2013	egan	Non Cash Investing Activities Trade Accounts Payable NonCashInvestingActivitiesTradeAccountsPayable	76000
CY2012	us-gaap	Payments To Acquire Property Plant And Equipment PaymentsToAcquirePropertyPlantAndEquipment	1827000
CY2011	us-gaap	Payments To Acquire Property Plant And Equipment PaymentsToAcquirePropertyPlantAndEquipment	725000
CY2012	us-gaap	Proceeds From Sale Of Short Term Investments ProceedsFromSaleOfShortTermInvestments	605000
CY2011	us-gaap	Proceeds From Sale Of Short Term Investments ProceedsFromSaleOfShortTermInvestments	-626000
CY2013	us-gaap	Increase Decrease In Restricted Cash IncreaseDecreaseInRestrictedCash	-5000
CY2012	us-gaap	Increase Decrease In Restricted Cash IncreaseDecreaseInRestrictedCash	2000
CY2012	egan	Non Cash Investing Activities Trade Accounts Payable NonCashInvestingActivitiesTradeAccountsPayable	367000
CY2012	us-gaap	Conversion Of Stock Shares Converted1 ConversionOfStockSharesConverted1	238000
CY2013	us-gaap	Net Cash Provided By Used In Investing Activities NetCashProvidedByUsedInInvestingActivities	-2460000
CY2012	us-gaap	Net Cash Provided By Used In Investing Activities NetCashProvidedByUsedInInvestingActivities	-1224000
CY2011	us-gaap	Net Cash Provided By Used In Investing Activities NetCashProvidedByUsedInInvestingActivities	-1376000
CY2013	us-gaap	Repayments Of Related Party Debt RepaymentsOfRelatedPartyDebt	3000000
CY2011	us-gaap	Repayments Of Related Party Debt RepaymentsOfRelatedPartyDebt	5000000
CY2013	us-gaap	Repayments Of Bank Debt RepaymentsOfBankDebt	1666000
CY2012	us-gaap	Repayments Of Bank Debt RepaymentsOfBankDebt	1667000
CY2011	us-gaap	Repayments Of Bank Debt RepaymentsOfBankDebt	115000
CY2012	us-gaap	Proceeds From Repayments Of Restricted Cash Financing Activities ProceedsFromRepaymentsOfRestrictedCashFinancingActivities	-1000000
CY2011	us-gaap	Payments For Repurchase Of Equity PaymentsForRepurchaseOfEquity	276000
CY2012	us-gaap	Repayments Of Debt And Capital Lease Obligations RepaymentsOfDebtAndCapitalLeaseObligations	28000
CY2011	us-gaap	Repayments Of Debt And Capital Lease Obligations RepaymentsOfDebtAndCapitalLeaseObligations	157000
CY2013	us-gaap	Proceeds From Bank Debt ProceedsFromBankDebt	3000000
CY2011	us-gaap	Proceeds From Bank Debt ProceedsFromBankDebt	5000000
CY2013	us-gaap	Proceeds From Stock Options Exercised ProceedsFromStockOptionsExercised	730000
CY2012	us-gaap	Proceeds From Stock Options Exercised ProceedsFromStockOptionsExercised	317000
CY2011	us-gaap	Proceeds From Stock Options Exercised ProceedsFromStockOptionsExercised	771000
CY2011	us-gaap	Proceeds From Warrant Exercises ProceedsFromWarrantExercises	1158000
CY2013	us-gaap	Net Cash Provided By Used In Financing Activities NetCashProvidedByUsedInFinancingActivities	-936000
CY2012	us-gaap	Net Cash Provided By Used In Financing Activities NetCashProvidedByUsedInFinancingActivities	-2378000
CY2011	us-gaap	Net Cash Provided By Used In Financing Activities NetCashProvidedByUsedInFinancingActivities	1381000
CY2011Q2	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	12424000
CY2010Q2	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	5733000
CY2013	us-gaap	Interest Paid InterestPaid	1919000
CY2012	us-gaap	Interest Paid InterestPaid	166000
CY2011	us-gaap	Interest Paid InterestPaid	1418000
CY2013	us-gaap	Income Taxes Paid IncomeTaxesPaid	297000
CY2013	us-gaap	Use Of Estimates UseOfEstimates	<div> <p style="margin:18pt 0pt 0pt; page-break-after:avoid"><font style="font-family:'Times New Roman'; font-size:10pt; font-weight:bold">Use of Estimates </font></p> <p style="margin:6pt 0pt 0pt; text-indent:24.5pt; text-align:justify; page-break-inside:avoid"><font style="font-family:'Times New Roman'; font-size:10pt">The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. The estimates are based upon information available as of the date of the financial statements. Actual results could differ from those estimates. </font></p> <p style="margin:12pt 0pt 0pt; text-indent:24.5pt; text-align:justify"><font style="font-family:'Times New Roman'; font-size:10pt">We evaluate our significant estimates, including those related to revenue recognition, provision for doubtful accounts, valuation of stock-based compensation, valuation of long-lived assets, valuation of deferred tax assets, and litigation, among others. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. We refer to accounting estimates of this type as “critical accounting estimates.” </font></p> </div>
CY2013	us-gaap	Concentration Risk Credit Risk ConcentrationRiskCreditRisk	<div> <p style="margin:18pt 0pt 0pt; page-break-after:avoid"><font style="font-family:'Times New Roman'; font-size:10pt; font-weight:bold">Concentration of Credit Risk </font></p> <p style="margin:6pt 0pt 0pt; text-indent:24.5pt; text-align:justify"><font style="font-family:'Times New Roman'; font-size:10pt">Financial instruments that subject us to concentrations of credit risk consist principally of cash and cash equivalents</font><font style="font-family:'Times New Roman'; font-size:10pt"> </font><font style="font-family:'Times New Roman'; font-size:10pt">and trade accounts receivable. We are exposed to credit risk in the event of default by these institutions to the extent of the amount recorded on the balance sheet. We invest excess cash primarily in money market funds, which are highly liquid securities that bear minimal risk. </font><font style="font-family:'Times New Roman'; font-size:10pt">In addition, we have investment policies and procedures that are reviewed periodically to minimize credit risk. </font><font style="font-family:'Times New Roman'; font-size:10pt">Our cash</font><font style="font-family:'Times New Roman'; font-size:10pt">,</font><font style="font-family:'Times New Roman'; font-size:10pt"> cash equivalents </font><font style="font-family:'Times New Roman'; font-size:10pt">and restricted cash </font><font style="font-family:'Times New Roman'; font-size:10pt">were $</font><font style="font-family:'Times New Roman'; font-size:10pt; ">17.2</font><font style="font-family:'Times New Roman'; font-size:10pt"> million as of June</font><font style="font-family:'Times New Roman'; font-size:10pt"> </font><font style="font-family:'Times New Roman'; font-size:10pt">30, 2013 which exceeded the FDIC (Federal Deposit Insurance Corporation) limit. </font></p> <p style="margin:12pt 0pt 0pt; text-indent:24.5pt; text-align:justify"><font style="font-family:'Times New Roman'; font-size:10pt">Our customer base extends across many different industries and geographic regions. We perform ongoing credit evaluations of our customers with outstanding receivables and generally do not require collateral. In addition, we established an allowance for doubtful accounts based upon factors surrounding the credit risk of customers, historical trends and other information.</font><font style="font-family:'Times New Roman'; font-size:10pt"> There was</font><font style="font-family:'Times New Roman'; font-size:10pt"> </font><font style="font-family:'Times New Roman'; font-size:10pt">o</font><font style="font-family:'Times New Roman'; font-size:10pt">ne customer</font><font style="font-family:'Times New Roman'; font-size:10pt"> that </font><font style="font-family:'Times New Roman'; font-size:10pt">accounted for </font><font style="font-family:'Times New Roman'; font-size:10pt; ">18</font><font style="font-family:'Times New Roman'; font-size:10pt">% of total revenue in fiscal year 2013</font><font style="font-family:'Times New Roman'; font-size:10pt"> and</font><font style="font-family:'Times New Roman'; font-size:10pt"> </font><font style="font-family:'Times New Roman'; font-size:10pt; ">two</font><font style="font-family:'Times New Roman'; font-size:10pt"> different </font><font style="font-family:'Times New Roman'; font-size:10pt">customer</font><font style="font-family:'Times New Roman'; font-size:10pt">s that</font><font style="font-family:'Times New Roman'; font-size:10pt"> accounted for </font><font style="font-family:'Times New Roman'; font-size:10pt; ">10</font><font style="font-family:'Times New Roman'; font-size:10pt">% and </font><font style="font-family:'Times New Roman'; font-size:10pt; ">22</font><font style="font-family:'Times New Roman'; font-size:10pt">% of total revenue in fiscal years 2012 and 2011</font><font style="font-family:'Times New Roman'; font-size:10pt">, respectively</font><font style="font-family:'Times New Roman'; font-size:10pt">. </font><font style="font-family:'Times New Roman'; font-size:10pt">Two</font><font style="font-family:'Times New Roman'; font-size:10pt"> customer</font><font style="font-family:'Times New Roman'; font-size:10pt">s</font><font style="font-family:'Times New Roman'; font-size:10pt"> accounted for approximately </font><font style="font-family:'Times New Roman'; font-size:10pt">15</font><font style="font-family:'Times New Roman'; font-size:10pt">%</font><font style="font-family:'Times New Roman'; font-size:10pt"> and </font><font style="font-family:'Times New Roman'; font-size:10pt; ">11</font><font style="font-family:'Times New Roman'; font-size:10pt">%, </font><font style="font-family:'Times New Roman'; font-size:10pt">of accounts receivable</font><font style="font-family:'Times New Roman'; font-size:10pt"> </font><font style="font-family:'Times New Roman'; font-size:10pt">at June</font><font style="font-family:'Times New Roman'; font-size:10pt"> </font><font style="font-family:'Times New Roman'; font-size:10pt">30, 2013. </font><font style="font-family:'Times New Roman'; font-size:10pt; ">One</font><font style="font-family:'Times New Roman'; font-size:10pt"> customer accounted for approximately</font><font style="font-family:'Times New Roman'; font-size:10pt"> </font><font style="font-family:'Times New Roman'; font-size:10pt">17% of accounts receivable</font><font style="font-family:'Times New Roman'; font-size:10pt"> </font><font style="font-family:'Times New Roman'; font-size:10pt">at June</font><font style="font-family:'Times New Roman'; font-size:10pt"> </font><font style="font-family:'Times New Roman'; font-size:10pt">30, 2012. </font><font style="font-family:'Times New Roman'; font-size:10pt; ">Three</font><font style="font-family:'Times New Roman'; font-size:10pt"> customers accounted for approximately </font><font style="font-family:'Times New Roman'; font-size:10pt; ">23</font><font style="font-family:'Times New Roman'; font-size:10pt">%, </font><font style="font-family:'Times New Roman'; font-size:10pt; ">18</font><font style="font-family:'Times New Roman'; font-size:10pt">% and </font><font style="font-family:'Times New Roman'; font-size:10pt; ">16</font><font style="font-family:'Times New Roman'; font-size:10pt">% of accounts receivable</font><font style="font-family:'Times New Roman'; font-size:10pt"> at June</font><font style="font-family:'Times New Roman'; font-size:10pt"> </font><font style="font-family:'Times New Roman'; font-size:10pt">30, 2011. </font></p> <p style="margin:6pt 0pt 0pt; text-indent:24.5pt; text-align:justify"><font style="font-family:'Times New Roman'; font-size:10pt">Sales to customers outside of North America accounted for $</font><font style="font-family:'Times New Roman'; font-size:10pt; ">23.4</font><font style="font-family:'Times New Roman'; font-size:10pt; "> </font><font style="font-family:'Times New Roman'; font-size:10pt">million, $</font><font style="font-family:'Times New Roman'; font-size:10pt; ">19.1</font><font style="font-family:'Times New Roman'; font-size:10pt"> million and $</font><font style="font-family:'Times New Roman'; font-size:10pt; ">23.5</font><font style="font-family:'Times New Roman'; font-size:10pt"> million of our total revenue in the fiscal years 2013, 2012 and 2011, respectively.</font><font style="font-family:'Times New Roman'; font-size:10pt"> </font></p> </div>
CY2013	us-gaap	Revenue Recognition Deferred Revenue RevenueRecognitionDeferredRevenue	<div> <p style="margin:18pt 0pt 0pt; page-break-after:avoid"><font style="font-family:'Times New Roman'; font-size:10pt; font-weight:bold">Deferred Revenue </font></p> <p style="margin:6pt 0pt 0pt; text-indent:24.5pt; text-align:justify"><font style="font-family:'Times New Roman'; font-size:10pt">Deferred revenue primarily consists of payments received in advance of revenue recognition from cloud</font><font style="font-family:'Times New Roman'; font-size:10pt">, term license,</font><font style="font-family:'Times New Roman'; font-size:10pt"> and</font><font style="font-family:'Times New Roman'; font-size:10pt"> maintenance and</font><font style="font-family:'Times New Roman'; font-size:10pt"> support services and is recognized as the revenue recognition criteria are met. </font><font style="font-family:'Times New Roman'; font-size:10pt">We</font><font style="font-family:'Times New Roman'; font-size:10pt"> generally invoice customers in annual or quarterly installments. The deferred revenue balance does not represent the total contract value of annual or multi-year, non-cancelable cloud or </font><font style="font-family:'Times New Roman'; font-size:10pt">maintenance and </font><font style="font-family:'Times New Roman'; font-size:10pt">support agreements. Deferred revenue is influenced by several factors, including seasonality, the compounding effects of renewals, invoice duration, invoice timing and new business linearity within the quarter. </font></p> <p style="margin:12pt 0pt 0pt; text-indent:24.5pt; text-align:justify"><font style="font-family:'Times New Roman'; font-size:10pt">Deferred revenue that will be recognized during the succeeding twelve-month period is recorded as current deferred revenue and the remaining portion is recorded as noncurrent. </font></p> </div>
CY2012Q1	us-gaap	Interest Expense Related Party InterestExpenseRelatedParty	109000
CY2010	us-gaap	Cumulative Effect On Retained Earnings Net Of Tax1 CumulativeEffectOnRetainedEarningsNetOfTax1	642000
CY2013	us-gaap	Cumulative Effect On Retained Earnings Net Of Tax1 CumulativeEffectOnRetainedEarningsNetOfTax1	2500000.0
CY2013	us-gaap	New Accounting Pronouncement Or Change In Accounting Principle Effect Of Change On Net Income NewAccountingPronouncementOrChangeInAccountingPrincipleEffectOfChangeOnNetIncome	-736000
CY2013	us-gaap	New Accounting Pronouncement Or Change In Accounting Principle Effect Of Change On Basic Earnings Per Share NewAccountingPronouncementOrChangeInAccountingPrincipleEffectOfChangeOnBasicEarningsPerShare	-0.03
CY2013	us-gaap	New Accounting Pronouncement Or Change In Accounting Principle Effect Of Change On Diluted Earnings Per Share NewAccountingPronouncementOrChangeInAccountingPrincipleEffectOfChangeOnDilutedEarningsPerShare	-0.03
CY2013Q2	us-gaap	Deferred Costs Current DeferredCostsCurrent	1745000
CY2013	egan	Increase In Deferred Commissions IncreaseInDeferredCommissions	924000
CY2013	egan	New Accounting Pronouncement Or Change In Accounting Principle Effect Of Change On Sales And Marketing NewAccountingPronouncementOrChangeInAccountingPrincipleEffectOfChangeOnSalesAndMarketing	924000
CY2013	us-gaap	Incremental Common Shares Attributable To Call Options And Warrants IncrementalCommonSharesAttributableToCallOptionsAndWarrants	1309000
CY2011	us-gaap	Incremental Common Shares Attributable To Call Options And Warrants IncrementalCommonSharesAttributableToCallOptionsAndWarrants	1580000
CY2013Q2	us-gaap	Business Combination Recognized Identifiable Assets Acquired And Liabilities Assumed Intangibles BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedIntangibles	38601000
CY2012Q2	us-gaap	Business Combination Recognized Identifiable Assets Acquired And Liabilities Assumed Intangibles BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedIntangibles	23063000
CY2011Q2	us-gaap	Business Combination Recognized Identifiable Assets Acquired And Liabilities Assumed Intangibles BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedIntangibles	23847000
CY2013	egan	Cloud Revenue CloudRevenue	19056000
CY2012	egan	Cloud Revenue CloudRevenue	11196000
CY2011	egan	Cloud Revenue CloudRevenue	9244000
CY2013	us-gaap	Maintenance Revenue MaintenanceRevenue	13225000
CY2012	us-gaap	Maintenance Revenue MaintenanceRevenue	12398000
CY2011	us-gaap	Maintenance Revenue MaintenanceRevenue	10796000
CY2013	us-gaap	Foreign Currency Transaction Gain Loss Before Tax ForeignCurrencyTransactionGainLossBeforeTax	317000
CY2012	us-gaap	Foreign Currency Transaction Gain Loss Before Tax ForeignCurrencyTransactionGainLossBeforeTax	-461000
CY2011	us-gaap	Foreign Currency Transaction Gain Loss Before Tax ForeignCurrencyTransactionGainLossBeforeTax	218000
CY2013Q2	egan	Cash Cash Equivalents And Restricted Cash CashCashEquivalentsAndRestrictedCash	17200
CY2013	egan	Number Of Customers Accounted For More Than Ten Percentage Of Revenue NumberOfCustomersAccountedForMoreThanTenPercentageOfRevenue	1
CY2012	egan	Number Of Customers Accounted For More Than Ten Percentage Of Revenue NumberOfCustomersAccountedForMoreThanTenPercentageOfRevenue	2
CY2011	egan	Number Of Customers Accounted For More Than Ten Percentage Of Revenue NumberOfCustomersAccountedForMoreThanTenPercentageOfRevenue	2
CY2013Q2	egan	Number Of Customers That Accounted For More Than Ten Percent Of Companys Accounts Receivable NumberOfCustomersThatAccountedForMoreThanTenPercentOfCompanysAccountsReceivable	2
CY2012Q2	egan	Number Of Customers That Accounted For More Than Ten Percent Of Companys Accounts Receivable NumberOfCustomersThatAccountedForMoreThanTenPercentOfCompanysAccountsReceivable	1
CY2011Q2	egan	Number Of Customers That Accounted For More Than Ten Percent Of Companys Accounts Receivable NumberOfCustomersThatAccountedForMoreThanTenPercentOfCompanysAccountsReceivable	3
CY2013	egan	Percentage Of Sales In Respect Of Total Revenue Through Companies Reseller Agreement PercentageOfSalesInRespectOfTotalRevenueThroughCompaniesResellerAgreement	0.06
CY2012	egan	Percentage Of Sales In Respect Of Total Revenue Through Companies Reseller Agreement PercentageOfSalesInRespectOfTotalRevenueThroughCompaniesResellerAgreement	0.02
CY2011	egan	Percentage Of Sales In Respect Of Total Revenue Through Companies Reseller Agreement PercentageOfSalesInRespectOfTotalRevenueThroughCompaniesResellerAgreement	0.05
CY2013	us-gaap	Advertising Expense AdvertisingExpense	138000
CY2012	us-gaap	Advertising Expense AdvertisingExpense	251000
CY2011	us-gaap	Advertising Expense AdvertisingExpense	348000
CY2013	us-gaap	Antidilutive Securities Excluded From Computation Of Earnings Per Share Amount AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount	593282
CY2012	us-gaap	Antidilutive Securities Excluded From Computation Of Earnings Per Share Amount AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount	2612113
CY2011	us-gaap	Antidilutive Securities Excluded From Computation Of Earnings Per Share Amount AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount	682926
CY2013	us-gaap	Number Of Operating Segments NumberOfOperatingSegments	1
CY2013	egan	Revenue Recognition Service Period Of Recognizing Maintenance Service Revenue RevenueRecognitionServicePeriodOfRecognizingMaintenanceServiceRevenue	P1Y
CY2013	egan	Customer Relationship Contractual Term Minimum CustomerRelationshipContractualTermMinimum	P28M
CY2013Q2	us-gaap	Property Plant And Equipment Gross PropertyPlantAndEquipmentGross	6930000
CY2012Q2	us-gaap	Property Plant And Equipment Gross PropertyPlantAndEquipmentGross	4559000
CY2012Q1	egan	Notes Payable Maturity Period NotesPayableMaturityPeriod	P90D
CY2012Q1	us-gaap	Notes Payable Related Parties Noncurrent NotesPayableRelatedPartiesNoncurrent	5563000
CY2013	us-gaap	Related Party Transaction Rate RelatedPartyTransactionRate	0.08
CY2013Q2	us-gaap	Accumulated Depreciation Depletion And Amortization Property Plant And Equipment AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment	3386000
CY2012Q2	us-gaap	Accumulated Depreciation Depletion And Amortization Property Plant And Equipment AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment	2264000
CY2013Q2	us-gaap	Customer Refund Liability Current CustomerRefundLiabilityCurrent	1064000
CY2013Q2	us-gaap	Other Accrued Liabilities Current OtherAccruedLiabilitiesCurrent	739000
CY2012Q2	us-gaap	Other Accrued Liabilities Current OtherAccruedLiabilitiesCurrent	640000
CY2013Q2	us-gaap	Sales And Excise Tax Payable Current SalesAndExciseTaxPayableCurrent	432000
CY2012Q2	us-gaap	Related Party Transaction Rate RelatedPartyTransactionRate	0.12
	egan	Repayments Of Related Party Debt Including Interest RepaymentsOfRelatedPartyDebtIncludingInterest	3000000
CY2011	egan	Effective Income Tax Rate Reconciliation Permanent Items EffectiveIncomeTaxRateReconciliationPermanentItems	0.003
CY2013	egan	Effective Income Tax Rate Reconciliation Net Operating Loss Expiration EffectiveIncomeTaxRateReconciliationNetOperatingLossExpiration	3.136
CY2012Q1	us-gaap	Debt Instrument Maturity Date DebtInstrumentMaturityDate	2012-06-29
CY2012Q1	us-gaap	Related Party Transaction Rate RelatedPartyTransactionRate	0.08
CY2012	egan	Effective Income Tax Rate Reconciliation Net Operating Loss Expiration EffectiveIncomeTaxRateReconciliationNetOperatingLossExpiration	-0.479
CY2012Q2	us-gaap	Sales And Excise Tax Payable Current SalesAndExciseTaxPayableCurrent	596000
CY2013Q2	egan	Customer Advances CustomerAdvances	211000
CY2012Q2	egan	Customer Advances CustomerAdvances	203000
CY2013Q2	us-gaap	Accrued Rent Current AccruedRentCurrent	32000
CY2012Q2	us-gaap	Accrued Rent Current AccruedRentCurrent	110000
CY2013	us-gaap	Property Plant And Equipment Disposals PropertyPlantAndEquipmentDisposals	0
CY2012	us-gaap	Property Plant And Equipment Disposals PropertyPlantAndEquipmentDisposals	254000
CY2011	us-gaap	Property Plant And Equipment Disposals PropertyPlantAndEquipmentDisposals	75000
CY2013Q2	egan	Fully Depreciated Equipment FullyDepreciatedEquipment	19300000
CY2012Q2	egan	Fully Depreciated Equipment FullyDepreciatedEquipment	19300000
CY2013	us-gaap	Debt Instrument Maturity Date DebtInstrumentMaturityDate	2013-07-31
CY2011	egan	Effective Income Tax Rate Reconciliation Net Operating Loss Expiration EffectiveIncomeTaxRateReconciliationNetOperatingLossExpiration	0.039
CY2013	us-gaap	Effective Income Tax Rate Reconciliation Nondeductible Expense Research And Development EffectiveIncomeTaxRateReconciliationNondeductibleExpenseResearchAndDevelopment	-0.263
CY2012	us-gaap	Effective Income Tax Rate Reconciliation Nondeductible Expense Research And Development EffectiveIncomeTaxRateReconciliationNondeductibleExpenseResearchAndDevelopment	0.023
CY2011	us-gaap	Effective Income Tax Rate Reconciliation Nondeductible Expense Research And Development EffectiveIncomeTaxRateReconciliationNondeductibleExpenseResearchAndDevelopment	-0.017
CY2013	us-gaap	Effective Income Tax Rate Reconciliation Tax Credits Foreign EffectiveIncomeTaxRateReconciliationTaxCreditsForeign	0.045
CY2012	us-gaap	Effective Income Tax Rate Reconciliation Tax Credits Foreign EffectiveIncomeTaxRateReconciliationTaxCreditsForeign	0.0
CY2011	us-gaap	Effective Income Tax Rate Reconciliation Tax Credits Foreign EffectiveIncomeTaxRateReconciliationTaxCreditsForeign	0.0
CY2013	us-gaap	Effective Income Tax Rate Reconciliation Nondeductible Expense Other EffectiveIncomeTaxRateReconciliationNondeductibleExpenseOther	0.102
CY2012	us-gaap	Effective Income Tax Rate Reconciliation Nondeductible Expense Other EffectiveIncomeTaxRateReconciliationNondeductibleExpenseOther	0.0
CY2011	us-gaap	Effective Income Tax Rate Reconciliation Nondeductible Expense Other EffectiveIncomeTaxRateReconciliationNondeductibleExpenseOther	0.0
CY2013	us-gaap	Effective Income Tax Rate Reconciliation Other Adjustments EffectiveIncomeTaxRateReconciliationOtherAdjustments	0.072
CY2012Q4	us-gaap	Notes Payable Related Parties Noncurrent NotesPayableRelatedPartiesNoncurrent	2800000
CY2013	us-gaap	Interest Expense Related Party InterestExpenseRelatedParty	334000
CY2012	us-gaap	Interest Expense Related Party InterestExpenseRelatedParty	588000
CY2011	us-gaap	Interest Expense Related Party InterestExpenseRelatedParty	1200000
CY2013Q2	us-gaap	Long Term Debt Maturities Repayments Of Principal In Next Twelve Months LongTermDebtMaturitiesRepaymentsOfPrincipalInNextTwelveMonths	2667000
CY2013Q2	us-gaap	Long Term Debt Maturities Repayments Of Principal In Year Two LongTermDebtMaturitiesRepaymentsOfPrincipalInYearTwo	1000000
CY2013Q2	us-gaap	Long Term Debt Maturities Repayments Of Principal In Year Three LongTermDebtMaturitiesRepaymentsOfPrincipalInYearThree	1000000
CY2013Q2	us-gaap	Long Term Debt LongTermDebt	4667000
CY2011Q2	egan	Required Frequency Of Principal Payments Term Loan Months RequiredFrequencyOfPrincipalPaymentsTermLoanMonths	P36M
CY2012Q4	egan	Repayments Of Related Party Debt Including Interest RepaymentsOfRelatedPartyDebtIncludingInterest	3000000
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CY2012	us-gaap	Income Loss From Continuing Operations Before Income Taxes Domestic IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic	-3441000
CY2011	us-gaap	Income Loss From Continuing Operations Before Income Taxes Domestic IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic	2918000
CY2013	us-gaap	Income Loss From Continuing Operations Before Income Taxes Foreign IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign	1624000
CY2012	us-gaap	Income Loss From Continuing Operations Before Income Taxes Foreign IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign	9000
CY2011	us-gaap	Income Loss From Continuing Operations Before Income Taxes Foreign IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign	5650000
CY2013	us-gaap	Effective Income Tax Rate Reconciliation At Federal Statutory Income Tax Rate EffectiveIncomeTaxRateReconciliationAtFederalStatutoryIncomeTaxRate	0.34
CY2012	us-gaap	Effective Income Tax Rate Reconciliation At Federal Statutory Income Tax Rate EffectiveIncomeTaxRateReconciliationAtFederalStatutoryIncomeTaxRate	0.34
CY2011	us-gaap	Effective Income Tax Rate Reconciliation At Federal Statutory Income Tax Rate EffectiveIncomeTaxRateReconciliationAtFederalStatutoryIncomeTaxRate	0.34
CY2013	us-gaap	Effective Income Tax Rate Reconciliation State And Local Income Taxes EffectiveIncomeTaxRateReconciliationStateAndLocalIncomeTaxes	0.569
CY2012	us-gaap	Effective Income Tax Rate Reconciliation State And Local Income Taxes EffectiveIncomeTaxRateReconciliationStateAndLocalIncomeTaxes	0.034
CY2011	us-gaap	Effective Income Tax Rate Reconciliation State And Local Income Taxes EffectiveIncomeTaxRateReconciliationStateAndLocalIncomeTaxes	0.027
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CY2012	us-gaap	Effective Income Tax Rate Reconciliation Foreign Income Tax Rate Differential EffectiveIncomeTaxRateReconciliationForeignIncomeTaxRateDifferential	-0.094
CY2011	us-gaap	Effective Income Tax Rate Reconciliation Foreign Income Tax Rate Differential EffectiveIncomeTaxRateReconciliationForeignIncomeTaxRateDifferential	-0.204
CY2013	egan	Effective Income Tax Rate Reconciliation Permanent Items EffectiveIncomeTaxRateReconciliationPermanentItems	0.00
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CY2011	us-gaap	Effective Income Tax Rate Reconciliation Change In Deferred Tax Assets Valuation Allowance EffectiveIncomeTaxRateReconciliationChangeInDeferredTaxAssetsValuationAllowance	-0.114
CY2013	us-gaap	Effective Income Tax Rate Continuing Operations EffectiveIncomeTaxRateContinuingOperations	0.357
CY2012	us-gaap	Effective Income Tax Rate Continuing Operations EffectiveIncomeTaxRateContinuingOperations	-0.114
CY2011	us-gaap	Effective Income Tax Rate Continuing Operations EffectiveIncomeTaxRateContinuingOperations	0.024
CY2013	us-gaap	Current Federal Tax Expense Benefit CurrentFederalTaxExpenseBenefit	48000
CY2012	us-gaap	Current Federal Tax Expense Benefit CurrentFederalTaxExpenseBenefit	23000
CY2011	us-gaap	Current Federal Tax Expense Benefit CurrentFederalTaxExpenseBenefit	-7000
CY2013	us-gaap	Current Foreign Tax Expense Benefit CurrentForeignTaxExpenseBenefit	325000
CY2012	us-gaap	Current Foreign Tax Expense Benefit CurrentForeignTaxExpenseBenefit	341000
CY2011	us-gaap	Current Foreign Tax Expense Benefit CurrentForeignTaxExpenseBenefit	178000
CY2012Q2	us-gaap	Deferred Tax Assets Tax Credit Carryforwards Research DeferredTaxAssetsTaxCreditCarryforwardsResearch	3688000
CY2011Q2	egan	Warrants Outstanding WarrantsOutstanding	307022
CY2012	egan	Warrants Exercised Related Parties Outstanding WarrantsExercisedRelatedPartiesOutstanding	307022
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CY2013Q2	egan	Deferred Tax Assets Capitalized Research And Development Costs DeferredTaxAssetsCapitalizedResearchAndDevelopmentCosts	4000
CY2012Q2	egan	Deferred Tax Assets Capitalized Research And Development Costs DeferredTaxAssetsCapitalizedResearchAndDevelopmentCosts	4000
CY2013Q2	us-gaap	Deferred Tax Assets Tax Deferred Expense Compensation And Benefits Share Based Compensation Cost DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost	473000
CY2012Q2	us-gaap	Deferred Tax Assets Tax Deferred Expense Compensation And Benefits Share Based Compensation Cost DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost	599000
CY2013	us-gaap	Current State And Local Tax Expense Benefit CurrentStateAndLocalTaxExpenseBenefit	6000
CY2012	us-gaap	Current State And Local Tax Expense Benefit CurrentStateAndLocalTaxExpenseBenefit	26000
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CY2013Q2	us-gaap	Deferred Tax Assets Operating Loss Carryforwards DeferredTaxAssetsOperatingLossCarryforwards	68141000
CY2012Q2	us-gaap	Deferred Tax Assets Operating Loss Carryforwards DeferredTaxAssetsOperatingLossCarryforwards	73087000
CY2013Q2	us-gaap	Deferred Tax Assets Tax Credit Carryforwards Research DeferredTaxAssetsTaxCreditCarryforwardsResearch	4171000
CY2013Q2	us-gaap	Deferred Tax Assets Tax Deferred Expense Reserves And Accruals Accrued Liabilities DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAccruedLiabilities	139000
CY2012Q2	us-gaap	Deferred Tax Assets Tax Deferred Expense Reserves And Accruals Accrued Liabilities DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAccruedLiabilities	348000
CY2013Q2	us-gaap	Deferred Tax Assets Other DeferredTaxAssetsOther	350000
CY2012Q2	us-gaap	Deferred Tax Assets Other DeferredTaxAssetsOther	504000
CY2013Q2	us-gaap	Deferred Tax Assets Gross DeferredTaxAssetsGross	73278000
CY2012Q2	us-gaap	Deferred Tax Assets Gross DeferredTaxAssetsGross	78230000
CY2013Q2	us-gaap	Deferred Tax Assets Valuation Allowance DeferredTaxAssetsValuationAllowance	73216000
CY2012Q2	us-gaap	Deferred Tax Assets Valuation Allowance DeferredTaxAssetsValuationAllowance	78168000
CY2013Q2	us-gaap	Deferred Tax Assets Net DeferredTaxAssetsNet	62000
CY2012Q2	us-gaap	Deferred Tax Assets Net DeferredTaxAssetsNet	62000
CY2011Q2	us-gaap	Unrecognized Tax Benefits UnrecognizedTaxBenefits	1163000
CY2010Q2	us-gaap	Unrecognized Tax Benefits UnrecognizedTaxBenefits	1127000
CY2013	us-gaap	Unrecognized Tax Benefits Increases Resulting From Current Period Tax Positions UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions	585000
CY2012	us-gaap	Unrecognized Tax Benefits Increases Resulting From Current Period Tax Positions UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions	30000
CY2011	us-gaap	Unrecognized Tax Benefits Increases Resulting From Current Period Tax Positions UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions	36000
CY2013	us-gaap	Unrecognized Tax Benefits Decreases Resulting From Current Period Tax Positions UnrecognizedTaxBenefitsDecreasesResultingFromCurrentPeriodTaxPositions
CY2012	us-gaap	Unrecognized Tax Benefits Decreases Resulting From Current Period Tax Positions UnrecognizedTaxBenefitsDecreasesResultingFromCurrentPeriodTaxPositions
CY2011	us-gaap	Unrecognized Tax Benefits Decreases Resulting From Current Period Tax Positions UnrecognizedTaxBenefitsDecreasesResultingFromCurrentPeriodTaxPositions
CY2013Q2	us-gaap	Unrecognized Tax Benefits UnrecognizedTaxBenefits	1778000
CY2013Q2	us-gaap	Deferred Tax Assets Operating Loss Carryforwards State And Local DeferredTaxAssetsOperatingLossCarryforwardsStateAndLocal	39800000
CY2013	us-gaap	Operating Loss Carryforwards Expiration Dates OperatingLossCarryforwardsExpirationDates	2013 through 2033
CY2013	us-gaap	Other Tax Carryforward Expiration Dates OtherTaxCarryforwardExpirationDates	2016 through 2033
CY2013	us-gaap	Income Tax Reconciliation Change In Deferred Tax Assets Valuation Allowance IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance	5000000
CY2012	us-gaap	Income Tax Reconciliation Change In Deferred Tax Assets Valuation Allowance IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance	924000
CY2011	us-gaap	Income Tax Reconciliation Change In Deferred Tax Assets Valuation Allowance IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance	670000
CY2013Q2	us-gaap	Undistributed Earnings Of Foreign Subsidiaries UndistributedEarningsOfForeignSubsidiaries	4500000
CY2013Q2	us-gaap	Unrecognized Tax Benefits That Would Impact Effective Tax Rate UnrecognizedTaxBenefitsThatWouldImpactEffectiveTaxRate	394000
CY2012Q2	us-gaap	Unrecognized Tax Benefits That Would Impact Effective Tax Rate UnrecognizedTaxBenefitsThatWouldImpactEffectiveTaxRate	394000
CY2011Q2	us-gaap	Unrecognized Tax Benefits That Would Impact Effective Tax Rate UnrecognizedTaxBenefitsThatWouldImpactEffectiveTaxRate	0
CY2013Q2	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Number ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber	2271309
CY2013Q2	egan	Stock Options Reserved For Future Grant StockOptionsReservedForFutureGrant	932650
CY2013Q2	egan	Shares Of Common Stock Reserved For Issuance SharesOfCommonStockReservedForIssuance	3203959
CY2010Q2	egan	Warrants Outstanding WarrantsOutstanding	1599404
CY2011	egan	Warrants Expiration Outstanding WarrantsExpirationOutstanding	73889
CY2011	egan	Warrants Exercised Related Parties Outstanding WarrantsExercisedRelatedPartiesOutstanding	1218493
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CY2013Q2	us-gaap	Share Based Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Number Of Outstanding Options ShareBasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeNumberOfOutstandingOptions	2271309
CY2013	us-gaap	Sharebased Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Outstanding Options Weighted Average Remaining Contractual Term2 SharebasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeOutstandingOptionsWeightedAverageRemainingContractualTerm2	P6Y1M24D
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CY2013Q2	us-gaap	Share Based Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Number Of Exercisable Options ShareBasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeNumberOfExercisableOptions	1487794
CY2013Q2	us-gaap	Sharebased Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Exercisable Options Weighted Average Exercise Price1 SharebasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeExercisableOptionsWeightedAverageExercisePrice1	1.47
CY2013Q2	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Outstanding Number ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingNumber	2189735
CY2013Q2	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Exercisable Number ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisableNumber	1487794
CY2013Q2	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Weighted Average Exercise Price ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice	2.72
CY2013Q2	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Outstanding Weighted Average Exercise Price ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingWeightedAverageExercisePrice	2.61
CY2013Q2	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Exercisable Weighted Average Exercise Price ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisableWeightedAverageExercisePrice	1.47
CY2013Q2	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Intrinsic Value ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingIntrinsicValue	15661784
CY2013Q2	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Outstanding Aggregate Intrinsic Value ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingAggregateIntrinsicValue	15347467
CY2013Q2	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Options Exercisable Intrinsic Value1 SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsExercisableIntrinsicValue1	12122302
CY2013	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Options Outstanding Weighted Average Remaining Contractual Term2 SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsOutstandingWeightedAverageRemainingContractualTerm2	P6Y1M24D
CY2013	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Options Vested And Expected To Vest Outstanding Weighted Average Remaining Contractual Term1 SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingWeightedAverageRemainingContractualTerm1	P6Y18D
CY2013	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Options Exercisable Weighted Average Remaining Contractual Term1 SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsExercisableWeightedAverageRemainingContractualTerm1	P4Y11M16D
CY2013	us-gaap	Allocated Share Based Compensation Expense AllocatedShareBasedCompensationExpense	1081000
CY2012	us-gaap	Allocated Share Based Compensation Expense AllocatedShareBasedCompensationExpense	856000
CY2011	us-gaap	Allocated Share Based Compensation Expense AllocatedShareBasedCompensationExpense	218000
CY2013	us-gaap	Employee Service Share Based Compensation Tax Benefit From Compensation Expense EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense
CY2012	us-gaap	Employee Service Share Based Compensation Tax Benefit From Compensation Expense EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense
CY2011	us-gaap	Employee Service Share Based Compensation Tax Benefit From Compensation Expense EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense
CY2013	us-gaap	Allocated Share Based Compensation Expense Net Of Tax AllocatedShareBasedCompensationExpenseNetOfTax	1081000
CY2012	us-gaap	Allocated Share Based Compensation Expense Net Of Tax AllocatedShareBasedCompensationExpenseNetOfTax	856000
CY2011	us-gaap	Allocated Share Based Compensation Expense Net Of Tax AllocatedShareBasedCompensationExpenseNetOfTax	218000
CY2013	egan	Share Based Compensation Effect On Earnings Per Share Basic And Diluted ShareBasedCompensationEffectOnEarningsPerShareBasicAndDiluted	0.04
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CY2011	egan	Share Based Compensation Effect On Earnings Per Share Basic And Diluted ShareBasedCompensationEffectOnEarningsPerShareBasicAndDiluted	0.01
CY2013	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Dividend Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate
CY2012	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Dividend Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate
CY2011	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Dividend Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate
CY2013	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Volatility Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate	0.85
CY2012	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Volatility Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate	0.85
CY2011	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Volatility Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate	0.82
CY2013	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Risk Free Interest Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate	0.0080
CY2012	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Risk Free Interest Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate	0.0097
CY2011	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Risk Free Interest Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate	0.0182
CY2013	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Fair Value Assumptions Expected Term1 SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1	P4Y6M
CY2012	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Fair Value Assumptions Expected Term1 SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1	P4Y5M23D
CY2011	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Fair Value Assumptions Expected Term1 SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1	P4Y6M
CY2013Q2	us-gaap	Preferred Stock Shares Authorized PreferredStockSharesAuthorized	5000000
CY2013Q2	us-gaap	Preferred Stock Par Or Stated Value Per Share PreferredStockParOrStatedValuePerShare	0.001
CY2013Q2	us-gaap	Preferred Stock Shares Outstanding PreferredStockSharesOutstanding	0
CY2008Q2	egan	Warrants Granted To Purchase Common Stock WarrantsGrantedToPurchaseCommonStock	73889
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CY2008Q2	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Volatility Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate	0.80
CY2008Q2	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Risk Free Interest Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate	0.0314
CY2008Q2	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Dividend Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate	0
CY2008Q3	egan	Warrants Granted To Purchase Common Stock WarrantsGrantedToPurchaseCommonStock	1525515
CY2008Q3	egan	Warrants Holders Common Stock Purchase Price Per Share WarrantsHoldersCommonStockPurchasePricePerShare	0.95
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CY2008Q3	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Fair Value Assumptions Expected Term1 SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1	P3Y
CY2008Q3	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Volatility Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate	0.80
CY2008Q3	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Risk Free Interest Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate	0.0226
CY2008Q3	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Dividend Rate ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate	0
CY2011Q1	egan	Number Of Warrants Exercised NumberOfWarrantsExercised	1218493
CY2011Q3	egan	Number Of Warrants Exercised NumberOfWarrantsExercised	307022
CY2011Q3	egan	Issuance Of Common Stock Through Exercise Of Warrants Shares IssuanceOfCommonStockThroughExerciseOfWarrantsShares	238393
CY2013	egan	Stock Option Intrinsic Value Closing Price StockOptionIntrinsicValueClosingPrice	9.62
CY2013	us-gaap	Defined Contribution Plan Cost Recognized DefinedContributionPlanCostRecognized	356000
CY2012	us-gaap	Defined Contribution Plan Cost Recognized DefinedContributionPlanCostRecognized	280000
CY2011	us-gaap	Defined Contribution Plan Cost Recognized DefinedContributionPlanCostRecognized	267000
CY2013	egan	Warranty Period Maximum WarrantyPeriodMaximum	P1Y
CY2013Q2	us-gaap	Assets Fair Value Disclosure AssetsFairValueDisclosure	10016000
CY2012Q2	us-gaap	Assets Fair Value Disclosure AssetsFairValueDisclosure	7010000
CY2009Q3	us-gaap	Stock Repurchase Program Number Of Shares Authorized To Be Repurchased StockRepurchaseProgramNumberOfSharesAuthorizedToBeRepurchased	1000000
CY2013	us-gaap	Stock Repurchased During Period Shares StockRepurchasedDuringPeriodShares	0
CY2012	us-gaap	Stock Repurchased During Period Shares StockRepurchasedDuringPeriodShares	0
CY2011	us-gaap	Stock Repurchased During Period Shares StockRepurchasedDuringPeriodShares	213243
CY2011	us-gaap	Treasury Stock Acquired Average Cost Per Share TreasuryStockAcquiredAverageCostPerShare	1.29
CY2013	us-gaap	Repayments Of Subordinated Short Term Debt RepaymentsOfSubordinatedShortTermDebt	2900000
CY2013	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Exercises In Period Total Intrinsic Value ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue	3000000
CY2012	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Exercises In Period Total Intrinsic Value ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue	691000
CY2011	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Exercises In Period Total Intrinsic Value ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue	1000000
CY2013	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod	338550
CY2012	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod	720300
CY2011	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod	280450
CY2013	us-gaap	Share Based Compensation Arrangements By Share Based Payment Award Options Grants In Period Weighted Average Exercise Price ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageExercisePrice	4.05
CY2012	us-gaap	Share Based Compensation Arrangements By Share Based Payment Award Options Grants In Period Weighted Average Exercise Price ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageExercisePrice	3.21
CY2011	us-gaap	Share Based Compensation Arrangements By Share Based Payment Award Options Grants In Period Weighted Average Exercise Price ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageExercisePrice	1.21
CY2013Q2	us-gaap	Employee Service Share Based Compensation Nonvested Awards Total Compensation Cost Not Yet Recognized Stock Options EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognizedStockOptions	1400000
CY2013	us-gaap	Employee Service Share Based Compensation Nonvested Awards Total Compensation Cost Not Yet Recognized Period For Recognition1 EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognizedPeriodForRecognition1	P1Y4M6D
CY2013Q2	us-gaap	Operating Leases Future Minimum Payments Due Current OperatingLeasesFutureMinimumPaymentsDueCurrent	1184000
CY2013Q2	us-gaap	Operating Leases Future Minimum Payments Due In Two Years OperatingLeasesFutureMinimumPaymentsDueInTwoYears	1164000
CY2013Q2	us-gaap	Operating Leases Future Minimum Payments Due In Three Years OperatingLeasesFutureMinimumPaymentsDueInThreeYears	1200000
CY2013Q2	us-gaap	Operating Leases Future Minimum Payments Due In Four Years OperatingLeasesFutureMinimumPaymentsDueInFourYears	727000
CY2013Q2	us-gaap	Operating Leases Future Minimum Payments Due OperatingLeasesFutureMinimumPaymentsDue	4275000
CY2013	egan	Leases Expire Year LeasesExpireYear	2017
CY2013	us-gaap	Lease And Rental Expense LeaseAndRentalExpense	1300000
CY2012	us-gaap	Lease And Rental Expense LeaseAndRentalExpense	1100000
CY2011	us-gaap	Lease And Rental Expense LeaseAndRentalExpense	779000
CY2013	us-gaap	Defined Contribution Plan Maximum Annual Contribution Per Employee Percent DefinedContributionPlanMaximumAnnualContributionPerEmployeePercent	0.60

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$EGAN
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2013 Form 10-K Financial Statement

#000156459013000619 Filed on September 23, 2013

Income Statement

Balance Sheet

Cashflow Statement

Facts In Submission

Files In Submission

$EGAN eGain Corp Stock $egan

2013 Form 10-K Financial Statement

#000156459013000619 Filed on September 23, 2013

Income Statement

Balance Sheet

Cashflow Statement

Facts In Submission

Files In Submission

$EGAN
eGain Corp Stock $egan