Helport AI Ltd
ir.helport.aiWhat Do They Do?
Sells AI software and customer-contact outsourcing services that help enterprises guide agents, monitor service quality, and handle customer interactions.
20-F for FY2025, filed Nov 17, 2025We are an AI technology company dual-headquartered in Singapore and San Diego, California, U.S. We are committed to assisting enterprises…View ↗
“AI Assist” is software that targets professionals as its users, which include enterprises’ customer contact center representatives as well…View ↗
For clients in need of customer engagement professionals, we offer our AI+BPO service, which combines AI software with customer contact…View ↗
How Do They Make Money?
Enterprises pay monthly subscription fees for AI Assist based on subscribed seats, plus fees tied to task outcomes; customized work is billed when deliverables are completed. AI+BPO customers pay monthly installments for agents and technology support or based on measured outcomes.
20-F for FY2025, filed Nov 17, 2025The Group enters into System Information Technology Service Agreements with customers, to provide a series of services in the form of…View ↗
Certain contracts with promises to provide additional customization or request may include multiple performance obligations when the…View ↗
The Group enters into service agreements with customers to provide AI+BPO services where it manages specified business processes—such as…View ↗
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20-F for FY2025, filed Nov 17, 2025
FY2025 revenue by product or service ↗
$34.9M
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20-F for FY2025, filed Nov 17, 2025
$34.9M ↗
| Segment | Share | Revenue | How money arrives |
|---|---|---|---|
|
AI services
Recurring
20-F for FY2025, filed Nov 17, 2025 |
99%
FY2022: 96%
|
AI services, FY2025
$34.6M Sources
|
Recurring |
|
AI+ Business Process Outsourcing (“AI+BPO”) services
|
0.6% |
AI+ Business Process Outsourcing (“AI+BPO”) services, FY2025
$212.6K Sources
|
Who Are Their Customers?
Enterprises and BPO companies use Helport's customer-contact services, with BPO companies also acting as partners. The company says enterprise clients and their authorized BPO partners recommend it to other businesses.
20-F for FY2025, filed Nov 17, 2025
20-F for FY2025, filed Nov 17, 2025
Do Revenues Turn Into Profits?
Yes. It kept 5 cents of every revenue dollar as net income in FY2025.
20-F for FY2025, filed Nov 17, 2025
How Are They Changing?
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