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Mind CTI Ltd

mindcti.com

What Do They Do?

Provides billing and customer-care software and related implementation, support and managed services to communications providers, and mobile messaging services to businesses and messaging providers.

How Do They Make Money?

Customers pay for support and maintenance over the contract term, time-based services as provided, custom work as performed, and messaging when messages are delivered. Perpetual software licenses are paid for when the license and access key are delivered.

revenue
SegmentShareRevenue
Sales of licenses Services
96%
FY2022: 97%
Sales of licenses
Sold outright
3.8%
FY2022: 2.8%

Who Are Their Customers?

Communication service providers buy billing and customer-care software; enterprises use call-accounting software and messaging services. Sales are primarily direct, with appointed distributors and resellers also involved.

Customers above 10% of revenue, FY2025
of revenue from one customer
FY2023: 12% from one customer

Do Revenues Turn Into Profits?

Yes. It kept 13 cents of every revenue dollar as net income in FY2025 and turned 20 cents into free cash flow.

Operating income, FY2025
11% of revenue
▼ −52% vs FY2024 ($4.4M, 20%)
Net income, FY2025
13% of revenue
▼ −44% vs FY2024 ($4.6M, 22%)
Free cash flow, FY2025
20% of revenue
▼ −4% vs FY2024 ($4.1M, 19%)

How Are They Changing?

Shrinking. Revenue fell 26% in 4 years, from $26.3M in FY2021 to $19.5M in FY2025, about 7% a year.

Revenue over time
Sales of licenses Services Sales of licenses
$50M$25M$0

Who Do They Compete With?

Competes with Sinch and CM.com

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