$TWLO
Twilio Inc

2020 Q3 Form 10-Q Financial Statement

#000144766920000209 Filed on October 29, 2020

View on sec.gov

Income Statement

Concept 2020 Q3 2019 Q3 2019 Q2
Revenue $448.0M $295.1M $275.0M
YoY Change 51.82% 74.7% 86.15%
Cost Of Revenue $217.1M $136.9M $125.0M
YoY Change 58.57% 77.73% 84.02%
Gross Profit $230.9M $158.2M $150.0M
YoY Change 45.97% 72.17% 87.96%
Gross Profit Margin 51.54% 53.6% 54.54%
Selling, General & Admin $206.5M $148.3M $145.0M
YoY Change 39.2% 98.97% 133.96%
% of Gross Profit 89.44% 93.79% 96.63%
Research & Development $136.7M $104.5M $98.78M
YoY Change 30.79% 146.77% 148.13%
% of Gross Profit 59.19% 66.06% 65.85%
Depreciation & Amortization $12.84M $9.700M $9.100M
YoY Change 32.4% 94.0% 111.63%
% of Gross Profit 5.56% 6.13% 6.07%
Operating Expenses $343.1M $252.8M $243.7M
YoY Change 35.72% 116.28% 139.5%
Operating Profit -$112.3M -$94.67M -$93.73M
YoY Change 18.6% 278.16% 326.87%
Interest Expense
YoY Change
% of Operating Profit
Other Income/Expense, Net -$3.996M $4.377M -$880.0K
YoY Change -191.3% -325.73% -53.64%
Pretax Income -$116.3M -$90.29M -$94.61M
YoY Change 28.77% 234.75% 296.6%
Income Tax $600.0K -$2.600M -$2.000M
% Of Pretax Income
Net Earnings -$116.9M -$87.73M -$92.58M
YoY Change 33.26% 224.27% 285.65%
Net Earnings / Revenue -26.1% -29.73% -33.66%
Basic Earnings Per Share -$0.79
Diluted Earnings Per Share -$0.79 -$643.0K -$716.2K
COMMON SHARES
Basic Shares Outstanding 147.5M shares
Diluted Shares Outstanding 147.5M shares

Balance Sheet

Concept 2020 Q3 2019 Q3 2019 Q2
SHORT-TERM ASSETS
Cash & Short-Term Investments $3.299B $1.882B $1.882B
YoY Change 75.3% 152.59% 136.77%
Cash & Equivalents $1.127B $330.6M $535.9M
Short-Term Investments $2.172B $1.551B $1.346B
Other Short-Term Assets $66.00M $55.00M $50.00M
YoY Change 20.0% 120.0% 127.27%
Inventory
Prepaid Expenses
Receivables $203.8M $131.2M $126.8M
Other Receivables $0.00 $0.00 $0.00
Total Short-Term Assets $3.569B $2.068B $2.060B
YoY Change 72.55% 143.06% 132.98%
LONG-TERM ASSETS
Property, Plant & Equipment $366.0M $118.5M $106.5M
YoY Change 208.91% 100.82% 86.81%
Goodwill $2.292B $2.283B $2.284B
YoY Change 0.36%
Intangibles $404.4M $465.3M $485.4M
YoY Change -13.08%
Long-Term Investments
YoY Change
Other Assets $92.64M $26.48M $21.32M
YoY Change 249.88% -1.94% 113.16%
Total Long-Term Assets $3.155B $3.042B $3.050B
YoY Change 3.71% 1888.07% 2889.8%
TOTAL ASSETS
Total Short-Term Assets $3.569B $2.068B $2.060B
Total Long-Term Assets $3.155B $3.042B $3.050B
Total Assets $6.724B $5.110B $5.109B
YoY Change 31.57% 408.98% 418.16%
SHORT-TERM LIABILITIES
YoY Change
Accounts Payable $39.88M $25.95M $29.36M
YoY Change 53.69% 99.61% 22.34%
Accrued Expenses $244.0M $158.0M $139.0M
YoY Change 54.43% 68.09% 69.51%
Deferred Revenue $33.92M $26.02M $24.90M
YoY Change 30.37%
Short-Term Debt $0.00 $0.00 $0.00
YoY Change
Long-Term Debt Due $9.000M $7.000M $8.000M
YoY Change 28.57%
Total Short-Term Liabilities $326.3M $216.2M $201.8M
YoY Change 50.93% 72.98% 64.05%
LONG-TERM LIABILITIES
Long-Term Debt $449.0M $460.0M $456.0M
YoY Change -2.39% 7.23% 7.8%
Other Long-Term Liabilities $19.96M $14.34M $15.48M
YoY Change 39.16% 43.41% 93.49%
Total Long-Term Liabilities $19.96M $14.34M $15.48M
YoY Change 39.16% -96.73% -96.41%
TOTAL LIABILITIES
Total Short-Term Liabilities $326.3M $216.2M $201.8M
Total Long-Term Liabilities $19.96M $14.34M $15.48M
Total Liabilities $961.4M $825.7M $812.2M
YoY Change 16.44% 45.11% 46.09%
SHAREHOLDERS EQUITY
Retained Earnings -$990.4M -$588.5M -$500.8M
YoY Change 68.3%
Common Stock $6.742B $4.868B $4.794B
YoY Change 38.49%
Preferred Stock
YoY Change
Treasury Stock (at cost)
YoY Change
Treasury Stock Shares
Shareholders Equity $5.762B $4.284B $4.297B
YoY Change
Total Liabilities & Shareholders Equity $6.724B $5.110B $5.109B
YoY Change 31.57% 408.98% 418.16%

Cashflow Statement

Concept 2020 Q3 2019 Q3 2019 Q2
OPERATING ACTIVITIES
Net Income -$116.9M -$87.73M -$92.58M
YoY Change 33.26% 224.27% 285.65%
Depreciation, Depletion And Amortization $12.84M $9.700M $9.100M
YoY Change 32.4% 94.0% 111.63%
Cash From Operating Activities $3.840M $15.84M -$4.710M
YoY Change -75.76% -347.5% -305.68%
INVESTING ACTIVITIES
Capital Expenditures -$14.92M -$17.40M -$10.40M
YoY Change -14.25% 170.61% 61.99%
Acquisitions
YoY Change
Other Investing Activities -$750.8M -$203.5M -$821.3M
YoY Change 269.03% 5170.73% 641.54%
Cash From Investing Activities -$765.7M -$220.9M -$831.7M
YoY Change 246.71% 2048.35% 609.73%
FINANCING ACTIVITIES
Cash Dividend Paid
YoY Change
Common Stock Issuance & Retirement, Net
YoY Change
Debt Paid & Issued, Net
YoY Change
Cash From Financing Activities 1.413B -1.090M 994.3M
YoY Change -129757.8% -114.17% 102.92%
NET CHANGE
Cash From Operating Activities 3.840M 15.84M -4.710M
Cash From Investing Activities -765.7M -220.9M -831.7M
Cash From Financing Activities 1.413B -1.090M 994.3M
Net Change In Cash 651.4M -206.1M 157.9M
YoY Change -416.06% 2192.55% -57.89%
FREE CASH FLOW
Cash From Operating Activities $3.840M $15.84M -$4.710M
Capital Expenditures -$14.92M -$17.40M -$10.40M
Free Cash Flow $18.76M $33.24M $5.690M
YoY Change -43.56% 110700.0% -34.67%

Facts In Submission

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us-gaap Profit Loss
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twlo Leases Right Of Use Asset Amortization
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us-gaap Accretion Amortization Of Discounts And Premiums Investments
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us-gaap Amortization Of Financing Costs And Discounts
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us-gaap Amortization Of Financing Costs And Discounts
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us-gaap Share Based Compensation
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us-gaap Share Based Compensation
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us-gaap Capitalized Contract Cost Amortization
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us-gaap Unrecognized Tax Benefits Increases Resulting From Acquisition
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us-gaap Unrecognized Tax Benefits Increases Resulting From Acquisition
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twlo Common Stock Donor Advised Fund Value
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twlo Common Stock Donor Advised Fund Value
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us-gaap Net Cash Provided By Used In Financing Activities
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us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents Period Increase Decrease Including Exchange Rate Effect
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CY2019Q3 us-gaap Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents
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us-gaap Income Taxes Paid Net
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us-gaap Income Taxes Paid Net
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us-gaap Debt Conversion Converted Instrument Amount1
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twlo Purchase Of Property And Equipment Accrued But Not Paid
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1261000 USD
twlo Purchase Of Property And Equipment Accrued But Not Paid
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CY2020Q3 twlo Business Combination Recognized Identifiable Assets Acquired And Liabilities Assumed Capital Lease Assets
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CY2019Q3 twlo Business Combination Recognized Identifiable Assets Acquired And Liabilities Assumed Capital Lease Assets
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14173000 USD
twlo Purchases Of Property Equipment Through Financing Lease
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twlo Purchases Of Property Equipment Through Financing Lease
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3141000 USD
twlo Business Combination Consideration Withheld
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twlo Business Combination Consideration Withheld
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4230000 USD
us-gaap Employee Service Share Based Compensation Allocation Of Recognized Period Costs Capitalized Amount
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us-gaap Employee Service Share Based Compensation Allocation Of Recognized Period Costs Capitalized Amount
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us-gaap Nature Of Operations
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Organization and Description of Business<div style="margin-top:12pt;text-indent:27pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">Twilio Inc. (the “Company”) was incorporated in the state of Delaware on March 13, 2008. The Company is the leader in the Cloud Communications Platform category and enables developers to build, scale and operate real-time communications within their software applications via simple-to-use Application Programming Interfaces (“API”). The power, flexibility, and reliability offered by the Company’s software building blocks empower entities of virtually every shape and size to build world-class engagement into their customer experience.</span></div><div style="margin-top:12pt;text-indent:27pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">The Company’s headquarters are located in San Francisco, California, and the Company has subsidiaries in Australia, Bermuda, Brazil, Canada, Colombia, Czech Republic, Estonia, France, Germany, Hong Kong, India, Ireland, Japan, the Netherlands, Singapore, Spain, Sweden, the United Kingdom and the United States.</span></div>
us-gaap Use Of Estimates
UseOfEstimates
Use of EstimatesThe preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. These estimates are used for, but not limited to, revenue allowances and sales credit reserves; recoverability of long-lived and intangible assets; capitalization and useful life of the Company’s capitalized internal-use software development costs; fair value of acquired intangible assets and goodwill; accruals and contingencies. Estimates are based on historical experience and on various assumptions that the Company believes are reasonable under current circumstances. However, future events are subject to change and best estimates and judgments may require further adjustments, therefore, actual results could differ materially from those estimates. Management periodically evaluates such estimates and they are adjusted prospectively based upon such periodic evaluation.
us-gaap Concentration Risk Credit Risk
ConcentrationRiskCreditRisk
Concentration of Credit RiskFinancial instruments that potentially expose the Company to a concentration of credit risk consist primarily of cash, cash equivalents, marketable securities and accounts receivable. The Company maintains cash, cash equivalents and marketable securities with financial institutions that management believes are financially sound and have minimal credit risk exposure although the balances will exceed insured limits.The Company sells its services to a wide variety of customers. If the financial condition or results of operations of any significant customers deteriorates substantially, operating results could be adversely affected. To reduce credit risk, management performs credit evaluations of the financial condition of significant customers. The Company does not require collateral from its credit customers and maintains reserves for estimated credit losses on customer accounts when considered necessary. Actual credit losses may differ from the Company’s estimates.
CY2020Q3 us-gaap Available For Sale Debt Securities Accumulated Gross Unrealized Gain Before Tax
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CY2020Q3 us-gaap Available For Sale Securities Debt Securities
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CY2020Q3 twlo Other Long Term Investments Gross Unrealized Gains
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0 USD
CY2020Q3 twlo Other Long Term Investments Unrealized Losses
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0 USD
CY2020Q3 twlo Other Long Term Investments Fair Value
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8126000 USD
CY2020Q3 twlo Financial Assets Accumulated Gross Unrealized Gain Before Tax
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10916000 USD
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CY2020Q3 us-gaap Assets Fair Value Disclosure
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CY2019Q4 us-gaap Available For Sale Securities Debt Securities
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CY2019Q4 twlo Other Long Term Investments Gross Unrealized Gains
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CY2019Q4 twlo Other Long Term Investments Unrealized Losses
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CY2019Q4 twlo Other Long Term Investments Fair Value
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5500000 USD
CY2019Q4 twlo Financial Assets Accumulated Gross Unrealized Gain Before Tax
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4757000 USD
CY2019Q4 twlo Financial Assets Accumulated Gross Unrealized Loss Before Tax
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58000 USD
CY2019Q4 us-gaap Assets Fair Value Disclosure
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CY2020Q3 us-gaap Investment Income Interest
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us-gaap Investment Income Interest
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CY2019Q3 us-gaap Investment Income Interest
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us-gaap Investment Income Interest
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CY2020Q3 twlo Available For Sale Securities Debt Maturities Rolling Year Two Amortized Cost Basis
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CY2019Q4 twlo Available For Sale Securities Debt Maturities Rolling Year Two Amortized Cost Basis
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CY2020Q3 us-gaap Available For Sale Debt Securities Amortized Cost Basis
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CY2019Q4 us-gaap Available For Sale Debt Securities Amortized Cost Basis
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CY2020Q3 us-gaap Other Long Term Investments
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CY2020Q3 us-gaap Property Plant And Equipment And Finance Lease Right Of Use Asset Before Accumulated Depreciation And Amortization
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222404000 USD
CY2020Q3 us-gaap Property Plant And Equipment And Finance Lease Right Of Use Asset Accumulated Depreciation And Amortization
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CY2019Q4 us-gaap Property Plant And Equipment And Finance Lease Right Of Use Asset Accumulated Depreciation And Amortization
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CY2020Q3 us-gaap Property Plant And Equipment And Finance Lease Right Of Use Asset After Accumulated Depreciation And Amortization
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173279000 USD
CY2019Q4 us-gaap Property Plant And Equipment And Finance Lease Right Of Use Asset After Accumulated Depreciation And Amortization
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CY2020Q3 us-gaap Capitalized Computer Software Additions
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us-gaap Capitalized Computer Software Additions
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36800000 USD
CY2019Q3 us-gaap Capitalized Computer Software Additions
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8800000 USD
us-gaap Capitalized Computer Software Additions
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22500000 USD
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3700000 USD
us-gaap Employee Service Share Based Compensation Allocation Of Recognized Period Costs Capitalized Amount
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10700000 USD
CY2019Q3 us-gaap Employee Service Share Based Compensation Allocation Of Recognized Period Costs Capitalized Amount
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2500000 USD
us-gaap Employee Service Share Based Compensation Allocation Of Recognized Period Costs Capitalized Amount
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5700000 USD
CY2020Q3 us-gaap Capitalized Computer Software Amortization1
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4400000 USD
us-gaap Capitalized Computer Software Amortization1
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13400000 USD
CY2019Q3 us-gaap Capitalized Computer Software Amortization1
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4400000 USD
us-gaap Capitalized Computer Software Amortization1
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12500000 USD
twlo Lessee Operating Lease Number Of Contracts
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20 property
CY2020Q3 us-gaap Lessee Operating Lease Renewal Term
LesseeOperatingLeaseRenewalTerm
P5Y
CY2020Q3 us-gaap Operating Lease Cost
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12127000 USD
CY2019Q3 us-gaap Operating Lease Cost
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8336000 USD
us-gaap Operating Lease Cost
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35048000 USD
us-gaap Operating Lease Cost
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23782000 USD
CY2020Q3 us-gaap Finance Lease Right Of Use Asset Amortization
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2384000 USD
CY2019Q3 us-gaap Finance Lease Right Of Use Asset Amortization
FinanceLeaseRightOfUseAssetAmortization
1610000 USD
us-gaap Finance Lease Right Of Use Asset Amortization
FinanceLeaseRightOfUseAssetAmortization
6118000 USD
us-gaap Finance Lease Right Of Use Asset Amortization
FinanceLeaseRightOfUseAssetAmortization
4299000 USD
CY2020Q3 us-gaap Finance Lease Interest Expense
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212000 USD
CY2019Q3 us-gaap Finance Lease Interest Expense
FinanceLeaseInterestExpense
175000 USD
us-gaap Finance Lease Interest Expense
FinanceLeaseInterestExpense
604000 USD
us-gaap Finance Lease Interest Expense
FinanceLeaseInterestExpense
512000 USD
CY2020Q3 us-gaap Short Term Lease Cost
ShortTermLeaseCost
1195000 USD
CY2019Q3 us-gaap Short Term Lease Cost
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1748000 USD
us-gaap Short Term Lease Cost
ShortTermLeaseCost
3698000 USD
us-gaap Short Term Lease Cost
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2066000 USD
CY2019Q3 us-gaap Variable Lease Cost
VariableLeaseCost
1002000 USD
us-gaap Variable Lease Cost
VariableLeaseCost
5246000 USD
us-gaap Variable Lease Cost
VariableLeaseCost
2569000 USD
CY2020Q3 us-gaap Lease Cost
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17984000 USD
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23200000 USD
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12100000 USD
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CY2020Q3 us-gaap Finance Lease Right Of Use Asset
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23631000 USD
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FinanceLeaseRightOfUseAsset
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CY2019Q4 us-gaap Operating Lease Liability Noncurrent
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139200000 USD
CY2020Q3 twlo Lease Liability
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229162000 USD
CY2019Q4 twlo Lease Liability
LeaseLiability
182026000 USD
CY2020Q3 twlo Lessee Operating Lease Accumulated Amortization
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49600000 USD
CY2020Q3 us-gaap Finance Lease Liability Noncurrent
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16034000 USD
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FinanceLeaseLiabilityNoncurrent
8746000 USD
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us-gaap Operating Lease Payments
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34124000 USD
us-gaap Operating Lease Payments
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20316000 USD
us-gaap Finance Lease Interest Payment On Liability
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604000 USD
us-gaap Finance Lease Interest Payment On Liability
FinanceLeaseInterestPaymentOnLiability
491000 USD
us-gaap Finance Lease Principal Payments
FinanceLeasePrincipalPayments
5721000 USD
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FinanceLeasePrincipalPayments
3927000 USD
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CY2020Q3 us-gaap Finance Lease Liability Payments Due Next Twelve Months
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8565000 USD
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FinanceLeaseLiabilityPaymentsDueYearTwo
6242000 USD
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FinanceLeaseLiabilityPaymentsDueYearThree
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CY2020Q3 us-gaap Lessee Operating Lease Liability Payments Due Year Four
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FinanceLeaseLiabilityPaymentsDueYearFour
2639000 USD
CY2020Q3 twlo Lessee Operating Lease Liability Payments Due After Year Four
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59892000 USD
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CY2020Q3 us-gaap Lessee Operating Lease Liability Payments Due
LesseeOperatingLeaseLiabilityPaymentsDue
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CY2020Q3 us-gaap Finance Lease Liability Payments Due
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CY2020Q3 us-gaap Lessee Operating Lease Liability Undiscounted Excess Amount
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33061000 USD
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1782000 USD
CY2020Q3 us-gaap Operating Lease Liability
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CY2020Q3 us-gaap Finance Lease Liability
FinanceLeaseLiability
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P5Y7M6D
CY2020Q3 us-gaap Finance Lease Weighted Average Remaining Lease Term1
FinanceLeaseWeightedAverageRemainingLeaseTerm1
P3Y4M24D
CY2020Q3 us-gaap Operating Lease Weighted Average Discount Rate Percent
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FinanceLeaseWeightedAverageDiscountRatePercent
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CY2020Q3 twlo Lessee Operating Lease Lease Not Yet Commenced Obligation
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P7Y1M6D
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LesseeFinanceLeaseLeaseNotYetCommencedObligation
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CY2020Q3 us-gaap Lessee Finance Lease Lease Not Yet Commenced Term Of Contract1
LesseeFinanceLeaseLeaseNotYetCommencedTermOfContract1
P4Y
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FiniteLivedIntangibleAssetsAccumulatedAmortization
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FiniteLivedIntangibleAssetsNet
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FiniteLivedIntangibleAssetsAccumulatedAmortization
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CY2020Q3 us-gaap Intangible Assets Net Excluding Goodwill
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CY2019Q4 us-gaap Finite Lived Intangible Assets Net
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CY2019Q4 us-gaap Intangible Assets Gross Excluding Goodwill
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FiniteLivedIntangibleAssetsAccumulatedAmortization
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CY2019Q4 us-gaap Intangible Assets Net Excluding Goodwill
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CY2020Q3 us-gaap Amortization Of Intangible Assets
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20400000 USD
us-gaap Amortization Of Intangible Assets
AmortizationOfIntangibleAssets
61300000 USD
CY2019Q3 us-gaap Amortization Of Intangible Assets
AmortizationOfIntangibleAssets
20000000.0 USD
us-gaap Amortization Of Intangible Assets
AmortizationOfIntangibleAssets
52900000 USD
CY2020Q3 us-gaap Finite Lived Intangible Assets Amortization Expense Remainder Of Fiscal Year
FiniteLivedIntangibleAssetsAmortizationExpenseRemainderOfFiscalYear
19919000 USD
CY2020Q3 us-gaap Finite Lived Intangible Assets Amortization Expense Next Twelve Months
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CY2020Q3 us-gaap Finite Lived Intangible Assets Amortization Expense Year Two
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CY2020Q3 us-gaap Finite Lived Intangible Assets Amortization Expense Year Three
FiniteLivedIntangibleAssetsAmortizationExpenseYearThree
74595000 USD
CY2020Q3 us-gaap Finite Lived Intangible Assets Amortization Expense Year Four
FiniteLivedIntangibleAssetsAmortizationExpenseYearFour
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CY2020Q3 twlo Finite Lived Intangible Asset Expected Amortization After Year Four
FiniteLivedIntangibleAssetExpectedAmortizationAfterYearFour
77008000 USD
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FiniteLivedIntangibleAssetsNet
399207000 USD
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20462000 USD
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4061000 USD
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6520000 USD
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CY2020Q3 us-gaap Deferred Income Tax Liabilities Net
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CY2019Q4 us-gaap Deferred Income Tax Liabilities Net
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CY2020Q3 us-gaap Other Accrued Liabilities Noncurrent
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10940000 USD
CY2019Q4 us-gaap Other Accrued Liabilities Noncurrent
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17747000 USD
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DebtInstrumentInterestRateEffectivePercentage
0.057
CY2020Q3 us-gaap Payments Of Debt Extinguishment Costs
PaymentsOfDebtExtinguishmentCosts
900000 USD
CY2020Q3 twlo Debt Conversion Converted Instrument Amount Including Cash
DebtConversionConvertedInstrumentAmountIncludingCash
172800000 USD
CY2020Q3 us-gaap Debt Instrument Convertible Carrying Amount Of The Equity Component
DebtInstrumentConvertibleCarryingAmountOfTheEquityComponent
125700000 USD
CY2020Q3 twlo Debt Instrument Liability Component
DebtInstrumentLiabilityComponent
47100000 USD
CY2020Q3 us-gaap Gains Losses On Extinguishment Of Debt
GainsLossesOnExtinguishmentOfDebt
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us-gaap Stock Issued During Period Value Conversion Of Convertible Securities Net Of Adjustments
StockIssuedDuringPeriodValueConversionOfConvertibleSecuritiesNetOfAdjustments
114608000 USD
CY2019 us-gaap Stock Issued During Period Value Conversion Of Convertible Securities Net Of Adjustments
StockIssuedDuringPeriodValueConversionOfConvertibleSecuritiesNetOfAdjustments
0 USD
CY2019Q3 us-gaap Allowance For Doubtful Accounts Receivable Current
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5335000 USD
CY2020Q3 us-gaap Allowance For Doubtful Accounts Receivable Current
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10728000 USD
CY2019Q3 us-gaap Allowance For Doubtful Accounts Receivable Current
AllowanceForDoubtfulAccountsReceivableCurrent
5335000 USD
CY2020Q3 twlo Allowance For Doubtful Account Percent Of Revenue
AllowanceForDoubtfulAccountPercentOfRevenue
0.02
CY2019Q3 twlo Allowance For Doubtful Account Percent Of Revenue
AllowanceForDoubtfulAccountPercentOfRevenue
0.02
CY2020Q2 us-gaap Allowance For Doubtful Accounts Receivable Current
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CY2019Q2 us-gaap Allowance For Doubtful Accounts Receivable Current
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6287000 USD
CY2018Q4 us-gaap Allowance For Doubtful Accounts Receivable Current
AllowanceForDoubtfulAccountsReceivableCurrent
4945000 USD
CY2020Q3 us-gaap Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
1312000 USD
CY2019Q3 us-gaap Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
676000 USD
us-gaap Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
8472000 USD
us-gaap Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
1116000 USD
CY2020Q3 us-gaap Allowance For Doubtful Accounts Receivable Write Offs
AllowanceForDoubtfulAccountsReceivableWriteOffs
832000 USD
CY2019Q3 us-gaap Allowance For Doubtful Accounts Receivable Write Offs
AllowanceForDoubtfulAccountsReceivableWriteOffs
114000 USD
us-gaap Allowance For Doubtful Accounts Receivable Write Offs
AllowanceForDoubtfulAccountsReceivableWriteOffs
4031000 USD
us-gaap Allowance For Doubtful Accounts Receivable Write Offs
AllowanceForDoubtfulAccountsReceivableWriteOffs
726000 USD
CY2020Q3 us-gaap Allowance For Doubtful Accounts Receivable Current
AllowanceForDoubtfulAccountsReceivableCurrent
10728000 USD
twlo Allowance For Doubtful Account Percent Of Revenue
AllowanceForDoubtfulAccountPercentOfRevenue
0.01
twlo Allowance For Doubtful Account Percent Of Revenue
AllowanceForDoubtfulAccountPercentOfRevenue
0.01
CY2020Q2 us-gaap Valuation Allowances And Reserves Balance
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11531000 USD
CY2019Q2 us-gaap Valuation Allowances And Reserves Balance
ValuationAllowancesAndReservesBalance
3076000 USD
CY2019Q4 us-gaap Valuation Allowances And Reserves Balance
ValuationAllowancesAndReservesBalance
6784000 USD
CY2018Q4 us-gaap Valuation Allowances And Reserves Balance
ValuationAllowancesAndReservesBalance
3015000 USD
CY2020Q3 us-gaap Valuation Allowances And Reserves Charged To Other Accounts
ValuationAllowancesAndReservesChargedToOtherAccounts
12164000 USD
CY2019Q3 us-gaap Valuation Allowances And Reserves Charged To Other Accounts
ValuationAllowancesAndReservesChargedToOtherAccounts
5861000 USD
us-gaap Valuation Allowances And Reserves Charged To Other Accounts
ValuationAllowancesAndReservesChargedToOtherAccounts
33714000 USD
us-gaap Valuation Allowances And Reserves Charged To Other Accounts
ValuationAllowancesAndReservesChargedToOtherAccounts
11404000 USD
CY2020Q3 us-gaap Valuation Allowances And Reserves Deductions
ValuationAllowancesAndReservesDeductions
12915000 USD
CY2019Q3 us-gaap Valuation Allowances And Reserves Deductions
ValuationAllowancesAndReservesDeductions
3834000 USD
us-gaap Valuation Allowances And Reserves Deductions
ValuationAllowancesAndReservesDeductions
29718000 USD
us-gaap Valuation Allowances And Reserves Deductions
ValuationAllowancesAndReservesDeductions
9316000 USD
CY2020Q3 us-gaap Valuation Allowances And Reserves Balance
ValuationAllowancesAndReservesBalance
10780000 USD
CY2019Q3 us-gaap Valuation Allowances And Reserves Balance
ValuationAllowancesAndReservesBalance
5103000 USD
CY2020Q3 us-gaap Valuation Allowances And Reserves Balance
ValuationAllowancesAndReservesBalance
10780000 USD
CY2019Q3 us-gaap Valuation Allowances And Reserves Balance
ValuationAllowancesAndReservesBalance
5103000 USD
CY2020Q3 twlo Sales Credit Reserve Percent Of Revenue
SalesCreditReservePercentOfRevenue
0.02
CY2019Q3 twlo Sales Credit Reserve Percent Of Revenue
SalesCreditReservePercentOfRevenue
0.02
twlo Sales Credit Reserve Percent Of Revenue
SalesCreditReservePercentOfRevenue
0.01
twlo Sales Credit Reserve Percent Of Revenue
SalesCreditReservePercentOfRevenue
0.01
CY2020Q3 us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
447969000 USD
CY2019Q3 us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
295066000 USD
us-gaap Revenue From Contract With Customer Excluding Assessed Tax
RevenueFromContractWithCustomerExcludingAssessedTax
1213686000 USD
us-gaap Revenue From Contract With Customer Excluding Assessed Tax
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803244000 USD
CY2020Q3 us-gaap Unrecorded Unconditional Purchase Obligation Purchases
UnrecordedUnconditionalPurchaseObligationPurchases
28100000 USD
us-gaap Unrecorded Unconditional Purchase Obligation Purchases
UnrecordedUnconditionalPurchaseObligationPurchases
51000000.0 USD
CY2020Q3 twlo Taxes Payable Jurisdictional Estimate
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38800000 USD
CY2020Q3 us-gaap Deferred Tax Assets Tax Deferred Expense Reserves And Accruals Accrued Liabilities
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11500000 USD
CY2020Q3 us-gaap Other Liabilities Current
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25300000 USD
CY2019Q4 us-gaap Other Liabilities Current
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27000000.0 USD
CY2020Q3 us-gaap Preferred Stock Shares Authorized
PreferredStockSharesAuthorized
100000000 shares
CY2019Q4 us-gaap Preferred Stock Shares Authorized
PreferredStockSharesAuthorized
100000000 shares
CY2019Q4 us-gaap Preferred Stock Par Or Stated Value Per Share
PreferredStockParOrStatedValuePerShare
0.001
CY2020Q3 us-gaap Preferred Stock Par Or Stated Value Per Share
PreferredStockParOrStatedValuePerShare
0.001
CY2019Q4 us-gaap Preferred Stock Shares Outstanding
PreferredStockSharesOutstanding
0 shares
CY2020Q3 us-gaap Preferred Stock Shares Outstanding
PreferredStockSharesOutstanding
0 shares
CY2020Q3 us-gaap Preferred Stock Shares Issued
PreferredStockSharesIssued
0 shares
CY2019Q4 us-gaap Preferred Stock Shares Issued
PreferredStockSharesIssued
0 shares
CY2019Q4 us-gaap Common Stock Par Or Stated Value Per Share
CommonStockParOrStatedValuePerShare
0.001
CY2020Q3 us-gaap Common Stock Par Or Stated Value Per Share
CommonStockParOrStatedValuePerShare
0.001
CY2020Q3 us-gaap Common Stock Capital Shares Reserved For Future Issuance
CommonStockCapitalSharesReservedForFutureIssuance
47776773 shares
CY2019Q4 us-gaap Common Stock Capital Shares Reserved For Future Issuance
CommonStockCapitalSharesReservedForFutureIssuance
46270890 shares
CY2020Q3 us-gaap Sale Of Stock Price Per Share
SaleOfStockPricePerShare
247.00
CY2020Q3 us-gaap Sale Of Stock Consideration Received On Transaction
SaleOfStockConsiderationReceivedOnTransaction
1400000000 USD
CY2020Q1 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Number Of Additional Shares Authorized
ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfAdditionalSharesAuthorized
1384128 shares
CY2019Q1 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Number Of Additional Shares Authorized
ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfAdditionalSharesAuthorized
1000802 shares
CY2020Q3 us-gaap Employee Service Share Based Compensation Nonvested Awards Total Compensation Cost Not Yet Recognized Share Based Awards Other Than Options
EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognizedShareBasedAwardsOtherThanOptions
1600000 USD
us-gaap Employee Service Share Based Compensation Nonvested Awards Total Compensation Cost Not Yet Recognized Period For Recognition1
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P0Y1M6D
CY2020Q3 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period Gross
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodGross
0 shares
CY2019Q3 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period Gross
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodGross
0 shares
CY2020Q3 us-gaap Allocated Share Based Compensation Expense
AllocatedShareBasedCompensationExpense
89410000 USD
CY2019Q3 us-gaap Allocated Share Based Compensation Expense
AllocatedShareBasedCompensationExpense
68268000 USD
us-gaap Allocated Share Based Compensation Expense
AllocatedShareBasedCompensationExpense
237822000 USD
us-gaap Allocated Share Based Compensation Expense
AllocatedShareBasedCompensationExpense
197332000 USD
us-gaap Antidilutive Securities Excluded From Computation Of Earnings Per Share Amount
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18819665 shares
CY2020Q3 us-gaap Net Income Loss Available To Common Stockholders Basic
NetIncomeLossAvailableToCommonStockholdersBasic
-116914000 USD
CY2019Q3 us-gaap Net Income Loss Available To Common Stockholders Basic
NetIncomeLossAvailableToCommonStockholdersBasic
-87734000 USD
us-gaap Net Income Loss Available To Common Stockholders Basic
NetIncomeLossAvailableToCommonStockholdersBasic
-311628000 USD
us-gaap Net Income Loss Available To Common Stockholders Basic
NetIncomeLossAvailableToCommonStockholdersBasic
-216816000 USD
CY2020Q3 us-gaap Weighted Average Number Of Share Outstanding Basic And Diluted
WeightedAverageNumberOfShareOutstandingBasicAndDiluted
147501075 shares
CY2019Q3 us-gaap Weighted Average Number Of Share Outstanding Basic And Diluted
WeightedAverageNumberOfShareOutstandingBasicAndDiluted
136400739 shares
us-gaap Weighted Average Number Of Share Outstanding Basic And Diluted
WeightedAverageNumberOfShareOutstandingBasicAndDiluted
142832021 shares
us-gaap Weighted Average Number Of Share Outstanding Basic And Diluted
WeightedAverageNumberOfShareOutstandingBasicAndDiluted
127506529 shares
CY2020Q3 us-gaap Earnings Per Share Basic And Diluted
EarningsPerShareBasicAndDiluted
-0.79
CY2019Q3 us-gaap Earnings Per Share Basic And Diluted
EarningsPerShareBasicAndDiluted
-0.64
us-gaap Earnings Per Share Basic And Diluted
EarningsPerShareBasicAndDiluted
-2.18
us-gaap Earnings Per Share Basic And Diluted
EarningsPerShareBasicAndDiluted
-1.70
us-gaap Antidilutive Securities Excluded From Computation Of Earnings Per Share Amount
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21208559 shares
CY2020Q3 us-gaap Debt Instrument Convertible Conversion Price1
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70.90
CY2020Q3 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
600000 USD
us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
1900000 USD
CY2019Q3 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
-2600000 USD
us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
-56300000 USD
CY2019Q3 us-gaap Valuation Allowance Deferred Tax Asset Change In Amount
ValuationAllowanceDeferredTaxAssetChangeInAmount
-2500000 USD
us-gaap Valuation Allowance Deferred Tax Asset Change In Amount
ValuationAllowanceDeferredTaxAssetChangeInAmount
-55200000 USD

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