Cross Country Healthcare Inc (NASDAQ: CCRN) is a healthcare workforce solutions company that recruits and places qualified healthcare professionals on temporary and permanent assignments at healthcare and educational facilities across the United States. Revenue comes from transactional staffing fees paid by healthcare customers for contingent labor placements, managed service program (MSP) arrangements, and technology-enabled workforce management services. The company's customer base includes public and private acute care and non-acute care hospitals, outpatient clinics, ambulatory care facilities, physician practices, rehabilitation facilities, urgent care centers, and educational institutions. Cross Country also offers Intellify, a cloud-based workforce management and vendor management system that integrates with hospital systems to provide visibility across internal and contingent labor. The company places clinical professionals including nurses and allied health workers across travel, per diem, and local staffing formats, as well as non-clinical roles such as teachers and substitute teachers. Per the 10-K filed March 9, 2026, Cross Country describes nearly 40 years of healthcare labor expertise.

Revenue model

Transactional staffing fees from healthcare and educational facility customers for temporary and permanent placement of clinical and non-clinical professionals. MSP arrangements generate fees for managing all or a portion of a customer's contingent labor needs. Technology services through the Intellify platform provide additional revenue streams.

Products and services

Contingent staffing (travel nursing, per diem nursing, allied health, locum tenens); permanent placement; MSP (managed service program) workforce management; Intellify cloud-based workforce management and vendor management system; consultative and advisory services; education staffing including teachers and substitute teachers; school nurses, speech language pathologists, and behavioral therapists.

Customers and end markets

Public and private acute care and non-acute care hospitals; outpatient clinics; ambulatory care facilities; single and multi-specialty physician practices; rehabilitation facilities; PACE programs; urgent care centers; educational facilities. Demand is tied to inpatient admission volumes, government reimbursement rates, and healthcare employment trends.

Value-chain role

Intermediary between healthcare professionals seeking temporary or permanent assignments and healthcare facility operators requiring contingent or managed labor. Also acts as a technology platform provider through Intellify for workforce visibility and vendor management.

Geographic exposure

United States, across various geographic areas as described in the 10-K filed March 9, 2026. No specific revenue breakdown by region disclosed in the provided excerpts.

Source: SEC 10-K, filed 2026-03-09

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