CXApp Inc. (NASDAQ: CXAI) is an enterprise software company that provides a cloud-based platform designed to support employee experience, workplace operations, and organizational decision-making. Revenue comes primarily from software subscriptions, with the platform integrating digital workplace applications, analytics, and artificial intelligence capabilities. CXAI serves customers across more than 50 countries, including organizations in financial services, healthcare, technology, media and entertainment, and consumer sectors. The company is headquartered in the San Francisco Bay Area, with additional operating locations in Toronto, Canada and Manila, Philippines. Total revenue was $4.6 million for the year ended December 31, 2025, down 36% from $7.1 million in 2024. Customer concentration is material: the top three customers accounted for approximately 40% of gross revenue in FY2025, up from 24% in FY2024. CXAI does not pay cash dividends and reported a net loss of $13.5 million for the year ended December 31, 2025, funding operations through convertible debt and at-the-market equity issuances.

Revenue model

Subscription-based software revenue from its cloud-based CXAI platform, with total subscription and related revenue of $4.6 million for the year ended December 31, 2025. The company also raised $15.99 million in net proceeds through a Securities Purchase Agreement with Avondale Capital, LLC during FY2025 to fund operations.

Products and services

The CXAI platform includes digital workplace applications, AI-based analytics, augmented reality (AR) capabilities, and an agentic AI offering branded CXAI Agentic AI. The platform is deployed across physical, hybrid, and digital workplace environments and is designed to integrate with customers' existing enterprise technology stacks. The company also operates a subsidiary, Design Reactor Inc., a California corporation.

Customers and end markets

Enterprise customers across more than 50 countries as of the FY2025 10-K filing. End markets include financial services, healthcare, technology, media and entertainment, and consumer sectors. Top three customers represented approximately 40% of gross revenue in FY2025, indicating material customer concentration.

Value-chain role

Software platform provider sitting between enterprise IT environments and end employees, delivering workplace experience applications, space utilization analytics, and AI-driven decision support to administrators and organizations.

Geographic exposure

Headquarters in the San Francisco Bay Area; additional operating locations in Toronto, Canada and Manila, Philippines. Platform deployed for customers across more than 50 countries as of the FY2025 10-K filing.

Source: SEC 10-K, filed 2026-03-30

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