Dropbox Inc (NASDAQ: DBX) is a cloud storage and content collaboration company that provides individuals and teams with tools to store, share, and work on files across devices. Revenue comes from subscription plans sold directly to individuals, teams, and organizations, with tiers ranging from free storage to paid plans offering expanded capacity and collaboration features. The company was founded in 2007 and is headquartered in San Francisco, California. Based on the 10-K filed February 20, 2026, Dropbox operates as a subscription-first business, with the bulk of its registered user base converting from a free tier into paying accounts. Switching costs embedded in shared folders, integrated workflows, and stored file histories create retention pressure once users or teams are established on the platform. The filing does not provide sufficient segment-level revenue breakdowns or customer count disclosures in the excerpted material to support additional quantitative specifics.

Revenue model

Subscription fees from individuals and teams accessing cloud storage and collaboration tools, structured across free and paid plan tiers.

Products and services

Cloud file storage, file sharing, and content collaboration platform available across desktop, mobile, and web.

Customers and end markets

Individual consumers, small and medium-sized businesses, and enterprise teams requiring cloud storage and document collaboration.

Value-chain role

Software-as-a-service platform provider sitting between end users and cloud infrastructure, delivering storage and collaboration workflows.

Source: SEC 10-K, filed 2026-02-20

Industry: Services-Prepackaged Software Peers: Applovin Corp AVALARA, INC. Bentley Systems, Inc Dayforce, Inc. Confluent, Inc. Informatica Inc. Manhattan Associates Inc Procore Technologies Inc Salesforce Inc