LegalZoom.com, Inc.
legalzoom.comWhat Do They Do?
Provides online business formation, legal and compliance services to small businesses and consumers.
10-K for FY2025, filed Feb 23, 2026
How Do They Make Money?
Customers generally pay for customized legal-document services when they place an order, before the work is delivered. They usually pay subscription fees monthly or annually in advance; virtual mail subscriptions are billed monthly after service.
10-K for FY2025, filed Feb 23, 2026Transaction revenue—Transaction revenue is primarily generated from our customized legal document services upon fulfillment of these…View ↗
For transaction and subscription revenue, we generally collect payments and fees at the time orders are placed and prior to services being…View ↗
Subscription services are generally paid monthly or annually in advance of the subscription period except for virtual mail subscriptions…View ↗
$756M
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10-K for FY2025, filed Feb 23, 2026
$756M ↗
Who Are Their Customers?
Small businesses and consumers use LegalZoom for formation, legal, compliance and business-management services. Most complete transactions without direct human help; others use the company's concierge managers or attorney network.
10-K for FY2025, filed Feb 23, 2026LegalZoom is a leading online platform for legal services, transforming how individuals and small businesses navigate the legal system. By…View ↗
We aim to service a broad range of small business owners, from first-time formers to seasoned small business owners. We provide a mix of…View ↗
Our technology platform. Our technology platform combines the power of technology, artificial intelligence, or AI, and human expertise to…View ↗
Our independent attorney network. We offer customers ongoing access to experienced attorneys to answer their legal questions and review…View ↗
Our concierge managers. We employ a team of small business concierge managers who support our emerging concierge offerings. These…View ↗
Do Revenues Turn Into Profits?
Yes. It kept 2 cents of every revenue dollar as net income in FY2025 and turned 20 cents into free cash flow.
10-K for FY2025, filed Feb 23, 2026
$25MView ↗
10-K for FY2025, filed Feb 23, 2026
$15.4MView ↗
10-K for FY2025, filed Feb 23, 2026
$147.9MView ↗
How Are They Changing?
- Net income
-
Sources
10-Q for Q2 FY2026, filed Aug 5, 2026
$5.2MView ↗
- ▲ Now profitable
- vs −$266K in Q2 FY2025
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Aug 5, 2026
Updated its full-year revenue and adjusted EBITDA outlook
The update cited a shift in customer discovery away from traditional search.
Sources
8-K, filed Aug 5, 2026
Revenue of $205.3 million, up 7% year-over-year, driven by subscription revenue increasing 11% year-over-year, representing LegalZoom’s…View ↗
Growing. Revenue grew 31% in 4 years, from $575.1M in FY2021 to $756M in FY2025, about 7% a year.
Broader customer reach
The older report centered on businesses entering through formation; the latest report also targets existing small businesses that did not start with LegalZoom.
10-K for FY2022, filed Mar 1, 2023 10-K for FY2025, filed Feb 23, 2026
Concierge subscriptions
The older report described assisted services as a plan; the latest report describes human-led concierge subscriptions and managers who handle compliance tasks.
10-K for FY2022, filed Mar 1, 2023 10-K for FY2025, filed Feb 23, 2026Launch adjacent services. Our strategy is to meaningfully expand our product line to offer a solution for the majority of small business…View ↗
AI in service workflows
The older report described automated technology paired with human support; the latest report adds AI-enabled tools for customer workflows and internal teams.
10-K for FY2022, filed Mar 1, 2023 10-K for FY2025, filed Feb 23, 2026Our platform combines the power of technology and people to demystify and simplify complicated processes, creating user-friendly…View ↗
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