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Forrester Research Inc

forrester.com

What Do They Do?

Provides research, consulting services, and events to business and technology teams at companies and government organizations.

How Do They Make Money?

Clients typically pay annual contracts in advance, with some contracts invoiced in installments during the year. They buy research access, fixed-fee consulting and advisory work, and event tickets or sponsorships.

revenue
SegmentShareRevenue
Research
Mix

74%
FY2022: 66%
Consulting
Mix

22%
FY2022: 28%
Events
Sold outright
3.3%
FY2022: 5.7%

Who Are Their Customers?

Business and technology leaders at technology vendors, other companies, and U.S. government clients buy through Forrester's direct sales force; select research products are also sold online, while independent representatives sell in some international locations.

Do Revenues Turn Into Profits?

Not on paper. It lost $119.4M in FY2025, but brought in more cash than it spent: $18.1M of free cash flow.

Operating income, FY2025
−29% of revenue
▼ Now a loss vs FY2024 ($740K, 0%)
Net income, FY2025
−30% of revenue
▲ +1977% (Loss) vs FY2024 (−$5.7M, −1%)
Free cash flow, FY2025
5% of revenue
▲ Now profitable vs FY2024 (−$7.3M, −2%)

How Are They Changing?

Since the FY2025 annual report
Latest quarter: Q2 FY2026, the three months to Jun 30, 2026
Revenue
▼ −10%
vs $111.7M in Q2 FY2025
Net income
▲ +290%
vs $3.9M in Q2 FY2025
Research share of revenue vs 69.8% in Q2 FY2025
  • Jul 30, 2026 Issued full-year financial guidance The forecast calls for total revenue of approximately $350.0 million to $360.0 million.

Shrinking. Revenue fell 20% in 4 years, from $494.3M in FY2021 to $396.9M in FY2025, about 5% a year.

Research product lineup The older report described Forrester Decisions alongside Forrester Research and SiriusDecisions and planned to migrate existing clients; the latest report identifies Forrester Decisions as its primary subscription research service.

Revenue over time
Research Consulting Events
$1B$500M$0

Who Do They Compete With?

Competes with Gartner and Google

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