Macy's Inc (NYSE: M) is a department store retail company that sells apparel, accessories, shoes, cosmetics, and home goods through physical stores and direct-to-customer digital channels. Revenue comes primarily from merchandise sales across its Macy's, Bloomingdale's, and Bluemercury nameplates, supplemented by other revenue including credit card-related income generated through a partnership with Citibank. For FY2025 (fiscal year ended January 31, 2026), the company reported net sales of $21.8 billion and total revenue of $22.6 billion, with other revenue of $857 million representing 3.9% of net sales. Macy's operates stores and fulfillment centers across the United States, sourcing private label products from factories in China, Vietnam, India, Indonesia, Jordan, and other countries. The company is executing a strategy called Bold New Chapter, which includes closing underperforming Macy's locations while investing in 125 reimagined go-forward stores. As of the FY2025 10-K filed March 27, 2026, the company carried $2,441 million in senior unsecured notes with maturities ranging from 2027 to 2043.

Revenue model

Transactional retail sales of merchandise through stores and direct-to-customer fulfillment channels, plus other revenue (credit card income via Citibank partnership and related sources), which totaled $857 million in FY2025, or 3.9% of net sales.

Products and services

Women's accessories, shoes, cosmetics, apparel, and home goods sold under the Macy's, Bloomingdale's, and Bluemercury nameplates. Private label products sourced from factories in China, Vietnam, India, Indonesia, and Jordan. Proprietary credit card program operated with Citibank.

Customers and end markets

General consumers purchasing apparel, accessories, beauty, and home merchandise through department store locations and digital channels across the United States. No disclosed customer concentration.

Value-chain role

Specialty department store retailer operating as the end point of the retail supply chain: purchasing merchandise from third-party and private label suppliers, distributing through owned and leased fulfillment centers, and selling directly to consumers via stores and digital channels.

Geographic exposure

United States. Distribution and fulfillment centers in locations including China Grove NC, Goodyear AZ, Martinsburg WV, Portland TN, Tulsa OK, and Youngstown OH, among others. Private label sourcing from China, Vietnam, India, Indonesia, Jordan, and other countries.

Source: SEC 10-K, filed 2026-03-27

Industry: Retail-Department Stores Peers: Dillard's Inc Kohls Corp NORDSTROM INC