$NOW
ServiceNow, Inc. Stock $now

$now Overview Financials Valuation SEC Filings Company Website

2020 Q1 Form 10-Q Financial Statement

#000137371520000101 Filed on April 30, 2020

Income Statement

Concept	2020 Q1	2019 Q1
Revenue	$1.046B	$788.9M
YoY Change	32.59%	33.89%
Cost Of Revenue	$223.0M	$186.3M
YoY Change	19.73%	29.82%
Gross Profit	$823.0M	$602.7M
YoY Change	36.56%	35.2%
Gross Profit Margin	78.68%	76.39%
Selling, General & Admin	$547.0M	$445.9M
YoY Change	22.68%	27.84%
% of Gross Profit	66.46%	73.98%
Research & Development	$227.0M	$172.5M
YoY Change	31.58%	47.12%
% of Gross Profit	27.58%	28.63%
Depreciation & Amortization	$76.00M	$55.45M
YoY Change	37.06%	65.96%
% of Gross Profit	9.23%	9.2%
Operating Expenses	$774.0M	$618.4M
YoY Change	25.16%	32.69%
Operating Profit	$49.00M	-$15.71M
YoY Change	-411.84%	-22.53%
Interest Expense	$9.000M	$8.168M
YoY Change	10.19%	-52.13%
% of Operating Profit	18.37%
Other Income/Expense, Net	$8.000M	$12.43M
YoY Change	-35.61%	-58.57%
Pretax Income	$48.00M	-$11.46M
YoY Change	-518.99%	55.65%
Income Tax	$0.00	-$9.900M
% Of Pretax Income	0.0%
Net Earnings	$48.23M	-$1.545M
YoY Change	-3221.75%	-114.55%
Net Earnings / Revenue	4.61%	-0.2%
Basic Earnings Per Share	$0.25	-$0.01
Diluted Earnings Per Share	$0.24	-$0.01
COMMON SHARES
Basic Shares Outstanding	190.2M shares	182.1M shares
Diluted Shares Outstanding	199.9M shares	182.1M shares

Balance Sheet

Concept	2020 Q1	2019 Q1
SHORT-TERM ASSETS
Cash & Short-Term Investments	$1.859B	$1.662B
YoY Change	11.84%	-11.87%
Cash & Equivalents	$809.0M	$639.7M
Short-Term Investments	$1.050B	$1.022B
Other Short-Term Assets	$332.0M	$289.8M
YoY Change	14.56%	24.38%
Inventory
Prepaid Expenses
Receivables	$615.2M	$422.6M
Other Receivables	$0.00	$0.00
Total Short-Term Assets	$2.806B	$2.374B
YoY Change	18.17%	-4.64%
LONG-TERM ASSETS
Property, Plant & Equipment	$471.0M	$350.7M
YoY Change	34.31%	31.11%
Goodwill	$207.6M	$151.2M
YoY Change	37.32%	17.48%
Intangibles	$171.0M	$93.25M
YoY Change	83.43%	12.96%
Long-Term Investments	$1.101B	$674.6M
YoY Change	63.25%	49.51%
Other Assets	$73.67M	$78.00M
YoY Change	-5.56%	53.12%
Total Long-Term Assets	$3.392B	$2.024B
YoY Change	67.53%	66.68%
TOTAL ASSETS
Total Short-Term Assets	$2.806B	$2.374B
Total Long-Term Assets	$3.392B	$2.024B
Total Assets	$6.197B	$4.399B
YoY Change	40.89%	18.75%
SHORT-TERM LIABILITIES
YoY Change
Accounts Payable	$73.90M	$38.67M
YoY Change	91.12%	2.53%
Accrued Expenses	$371.0M	$306.2M
YoY Change	21.18%	22.1%
Deferred Revenue	$2.215B	$1.711B
YoY Change	29.47%
Short-Term Debt	$0.00	$0.00
YoY Change
Long-Term Debt Due
YoY Change
Total Short-Term Liabilities	$2.721B	$2.098B
YoY Change	29.71%	-0.01%
LONG-TERM LIABILITIES
Long-Term Debt	$701.3M	$669.9M
YoY Change	4.69%	5.03%
Other Long-Term Liabilities	$27.56M	$18.56M
YoY Change	48.46%	-65.15%
Total Long-Term Liabilities	$27.56M	$18.56M
YoY Change	48.46%	-65.15%
TOTAL LIABILITIES
Total Short-Term Liabilities	$2.721B	$2.098B
Total Long-Term Liabilities	$27.56M	$18.56M
Total Liabilities	$3.931B	$3.204B
YoY Change	22.7%	12.84%
SHAREHOLDERS EQUITY
Retained Earnings	-$304.0M	-$980.5M
YoY Change	-68.99%	4.15%
Common Stock	$2.584B	$2.165B
YoY Change	19.37%	18.99%
Preferred Stock
YoY Change
Treasury Stock (at cost)
YoY Change
Treasury Stock Shares
Shareholders Equity	$2.266B	$1.195B
YoY Change
Total Liabilities & Shareholders Equity	$6.197B	$4.399B
YoY Change	40.89%	18.75%

Cashflow Statement

Concept	2020 Q1	2019 Q1
OPERATING ACTIVITIES
Net Income	$48.23M	-$1.545M
YoY Change	-3221.75%	-114.55%
Depreciation, Depletion And Amortization	$76.00M	$55.45M
YoY Change	37.06%	65.96%
Cash From Operating Activities	$492.0M	$360.8M
YoY Change	36.35%	44.29%
INVESTING ACTIVITIES
Capital Expenditures	$83.00M	$47.12M
YoY Change	76.13%	33.23%
Acquisitions	$83.00M	$0.00
YoY Change
Other Investing Activities	$4.000M	-$153.7M
YoY Change	-102.6%	-20.77%
Cash From Investing Activities	-$385.0M	-$200.9M
YoY Change	91.66%	-15.33%
FINANCING ACTIVITIES
Cash Dividend Paid
YoY Change
Common Stock Issuance & Retirement, Net
YoY Change
Debt Paid & Issued, Net
YoY Change
Cash From Financing Activities	-$61.00M	-$86.40M
YoY Change	-29.4%	39.82%
NET CHANGE
Cash From Operating Activities	$492.0M	$360.8M
Cash From Investing Activities	-$385.0M	-$200.9M
Cash From Financing Activities	-$61.00M	-$86.40M
Net Change In Cash	$35.00M	$74.65M
YoY Change	-53.12%	-275.79%
FREE CASH FLOW
Cash From Operating Activities	$492.0M	$360.8M
Capital Expenditures	$83.00M	$47.12M
Free Cash Flow	$409.0M	$313.7M
YoY Change	30.37%	46.12%

Facts In Submission

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CY2020Q1	dei	Entity File Number EntityFileNumber	001-35580
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CY2020Q1	dei	Entity Tax Identification Number EntityTaxIdentificationNumber	20-2056195
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CY2019Q1	us-gaap	Increase Decrease In Accrued Liabilities And Other Operating Liabilities IncreaseDecreaseInAccruedLiabilitiesAndOtherOperatingLiabilities	-36254000	USD
CY2020Q1	us-gaap	Net Cash Provided By Used In Operating Activities NetCashProvidedByUsedInOperatingActivities	491568000	USD
CY2019Q1	us-gaap	Net Cash Provided By Used In Operating Activities NetCashProvidedByUsedInOperatingActivities	360848000	USD
CY2020Q1	us-gaap	Payments To Acquire Property Plant And Equipment PaymentsToAcquirePropertyPlantAndEquipment	83207000	USD
CY2019Q1	us-gaap	Payments To Acquire Property Plant And Equipment PaymentsToAcquirePropertyPlantAndEquipment	47124000	USD
CY2020Q1	us-gaap	Payments To Acquire Businesses Net Of Cash Acquired PaymentsToAcquireBusinessesNetOfCashAcquired	82948000	USD
CY2019Q1	us-gaap	Payments To Acquire Businesses Net Of Cash Acquired PaymentsToAcquireBusinessesNetOfCashAcquired	0	USD
CY2020Q1	us-gaap	Payments To Acquire Investments PaymentsToAcquireInvestments	527819000	USD
CY2019Q1	us-gaap	Payments To Acquire Investments PaymentsToAcquireInvestments	438782000	USD
CY2020Q1	us-gaap	Proceeds From Sale And Maturity Of Available For Sale Securities ProceedsFromSaleAndMaturityOfAvailableForSaleSecurities	312560000	USD
CY2019Q1	us-gaap	Proceeds From Sale And Maturity Of Available For Sale Securities ProceedsFromSaleAndMaturityOfAvailableForSaleSecurities	262885000	USD
CY2020Q1	us-gaap	Payments For Proceeds From Derivative Instrument Investing Activities PaymentsForProceedsFromDerivativeInstrumentInvestingActivities	3620000	USD
CY2019Q1	us-gaap	Payments For Proceeds From Derivative Instrument Investing Activities PaymentsForProceedsFromDerivativeInstrumentInvestingActivities	-22148000	USD
CY2020Q1	us-gaap	Net Cash Provided By Used In Investing Activities NetCashProvidedByUsedInInvestingActivities	-385034000	USD
CY2019Q1	us-gaap	Net Cash Provided By Used In Investing Activities NetCashProvidedByUsedInInvestingActivities	-200873000	USD
CY2020Q1	now	Repaymentsof Convertible Debt Debt Principal RepaymentsofConvertibleDebtDebtPrincipal	2236000	USD
CY2019Q1	now	Repaymentsof Convertible Debt Debt Principal RepaymentsofConvertibleDebtDebtPrincipal	0	USD
CY2020Q1	us-gaap	Proceeds From Stock Plans ProceedsFromStockPlans	66908000	USD
CY2019Q1	us-gaap	Proceeds From Stock Plans ProceedsFromStockPlans	53093000	USD
CY2020Q1	us-gaap	Payments Related To Tax Withholding For Share Based Compensation PaymentsRelatedToTaxWithholdingForShareBasedCompensation	125700000	USD
CY2019Q1	us-gaap	Payments Related To Tax Withholding For Share Based Compensation PaymentsRelatedToTaxWithholdingForShareBasedCompensation	139493000	USD
CY2020Q1	us-gaap	Net Cash Provided By Used In Financing Activities NetCashProvidedByUsedInFinancingActivities	-61028000	USD
CY2019Q1	us-gaap	Net Cash Provided By Used In Financing Activities NetCashProvidedByUsedInFinancingActivities	-86400000	USD
CY2020Q1	now	Debt Conversion Amount Converted Value In Excess Of Principal DebtConversionAmountConvertedValueInExcessOfPrincipal	3728000	USD
CY2020Q1	us-gaap	Effect Of Exchange Rate On Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents EffectOfExchangeRateOnCashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	-10649000	USD
CY2019Q1	us-gaap	Income Taxes Paid Net IncomeTaxesPaidNet	8109000	USD
CY2019Q1	us-gaap	Effect Of Exchange Rate On Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents EffectOfExchangeRateOnCashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	1079000	USD
CY2020Q1	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents Period Increase Decrease Including Exchange Rate Effect CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsPeriodIncreaseDecreaseIncludingExchangeRateEffect	34857000	USD
CY2019Q1	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents Period Increase Decrease Including Exchange Rate Effect CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsPeriodIncreaseDecreaseIncludingExchangeRateEffect	74654000	USD
CY2019Q4	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	777991000	USD
CY2018Q4	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	568538000	USD
CY2020Q1	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	812848000	USD
CY2019Q1	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	643192000	USD
CY2020Q1	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	808725000	USD
CY2019Q1	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	639722000	USD
CY2020Q1	us-gaap	Restricted Cash Current RestrictedCashCurrent	4123000	USD
CY2019Q1	us-gaap	Restricted Cash Current RestrictedCashCurrent	3470000	USD
CY2020Q1	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	812848000	USD
CY2019Q1	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	643192000	USD
CY2020Q1	us-gaap	Income Taxes Paid Net IncomeTaxesPaidNet	6966000	USD
CY2019Q1	now	Debt Conversion Amount Converted Value In Excess Of Principal DebtConversionAmountConvertedValueInExcessOfPrincipal	0	USD
CY2020Q1	now	Noncash Benefit Received From Note Hedge NoncashBenefitReceivedFromNoteHedge	3552000	USD
CY2019Q1	now	Noncash Benefit Received From Note Hedge NoncashBenefitReceivedFromNoteHedge	0	USD
CY2020Q1	us-gaap	Capital Expenditures Incurred But Not Yet Paid CapitalExpendituresIncurredButNotYetPaid	41252000	USD
CY2019Q1	us-gaap	Capital Expenditures Incurred But Not Yet Paid CapitalExpendituresIncurredButNotYetPaid	29002000	USD
CY2019Q4	us-gaap	Available For Sale Securities Debt Securities AvailableForSaleSecuritiesDebtSecurities	1928649000	USD
CY2020Q1	now	Debt Securities Availableforsale Maturity Term Maximum DebtSecuritiesAvailableforsaleMaturityTermMaximum	P36M
CY2020Q1	us-gaap	Use Of Estimates UseOfEstimates	<div style="line-height:120%;text-align:justify;text-indent:29px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;font-style:italic;font-weight:bold;">Use of Estimates</span></div><div style="line-height:120%;text-align:justify;text-indent:29px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div><div style="line-height:120%;text-align:justify;text-indent:29px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;">The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make certain estimates and assumptions. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements, as well as reported amounts of revenues and expenses during the reporting period. Such management estimates and assumptions include, but are not limited to, evaluating the terms and conditions included within our customer contracts as well as determining the standalone selling price (SSP) for each distinct performance obligation included in customer contracts with multiple performance obligations, the period of benefit for deferred commissions, purchase price allocation for business combinations, stock-based compensation, the useful life of our property and equipment, goodwill and identifiable intangible assets, whether an arrangement is or contains a lease, the discount rate used for operating leases, fair value of convertible notes and income taxes. Actual results could differ from those estimates.</span></div><div style="line-height:120%;text-align:justify;text-indent:29px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div>
CY2020Q1	now	Debt Securities Availableforsale Accrued Interest Net Of Credit Loss DebtSecuritiesAvailableforsaleAccruedInterestNetOfCreditLoss	11800000	USD
CY2019Q4	now	Debt Securities Availableforsale Accrued Interest Net Of Credit Loss DebtSecuritiesAvailableforsaleAccruedInterestNetOfCreditLoss	10700000	USD
CY2020Q1	us-gaap	Concentration Risk Credit Risk ConcentrationRiskCreditRisk	<div style="line-height:120%;text-align:justify;text-indent:30px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;font-style:italic;font-weight:bold;">Concentration of Credit Risk and Significant Customers</span></div><div style="line-height:120%;text-indent:30px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div><div style="line-height:120%;text-align:justify;text-indent:30px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;">Credit risk arising from accounts receivable is mitigated to a certain extent due to our large number of customers and their dispersion across various industries and geographies. As of </span><span style="font-family:inherit;font-size:10pt;">March 31, 2020</span><span style="font-family:inherit;font-size:10pt;">, we had </span><span style="font-family:inherit;font-size:10pt;">one</span><span style="font-family:inherit;font-size:10pt;"> customer that represented </span><span style="font-family:inherit;font-size:10pt;"><span>13%</span></span><span style="font-family:inherit;font-size:10pt;"> of our accounts receivable balance and no customers that individually exceeded 10% of our total revenues. As of </span><span style="font-family:inherit;font-size:10pt;">December 31, 2019</span><span style="font-family:inherit;font-size:10pt;">, there were </span><span style="font-family:inherit;font-size:10pt;">no</span><span style="font-family:inherit;font-size:10pt;"> customers that represented more than </span><span style="font-family:inherit;font-size:10pt;">10%</span><span style="font-family:inherit;font-size:10pt;"> of our accounts receivable balance or that individually exceeded 10% of our total revenues. For purposes of assessing concentration of credit risk and significant customers, a group of customers under common control or customers that are affiliates of each other are regarded as a single customer. </span></div><div style="line-height:120%;text-align:justify;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div>
CY2020Q1	us-gaap	Available For Sale Debt Securities Amortized Cost Basis AvailableForSaleDebtSecuritiesAmortizedCostBasis	2139648000	USD
CY2020Q1	us-gaap	Available For Sale Debt Securities Accumulated Gross Unrealized Gain Before Tax AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedGainBeforeTax	5730000	USD
CY2020Q1	us-gaap	Available For Sale Debt Securities Accumulated Gross Unrealized Loss Before Tax AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedLossBeforeTax	17460000	USD
CY2020Q1	us-gaap	Available For Sale Securities Debt Securities AvailableForSaleSecuritiesDebtSecurities	2127918000	USD
CY2019Q4	us-gaap	Available For Sale Debt Securities Amortized Cost Basis AvailableForSaleDebtSecuritiesAmortizedCostBasis	1921133000	USD
CY2019Q4	us-gaap	Available For Sale Debt Securities Accumulated Gross Unrealized Gain Before Tax AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedGainBeforeTax	7735000	USD
CY2019Q4	us-gaap	Available For Sale Debt Securities Accumulated Gross Unrealized Loss Before Tax AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedLossBeforeTax	219000	USD
CY2020Q1	us-gaap	Available For Sale Securities Debt Maturities Within One Year Fair Value AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearFairValue	1049980000	USD
CY2020Q1	us-gaap	Available For Sale Securities Debt Maturities After One Through Five Years Fair Value AvailableForSaleSecuritiesDebtMaturitiesAfterOneThroughFiveYearsFairValue	1077938000	USD
CY2020Q1	us-gaap	Available For Sale Securities Debt Securities AvailableForSaleSecuritiesDebtSecurities	2127918000	USD
CY2020Q1	us-gaap	Debt Securities Available For Sale Continuous Unrealized Loss Position Less Than12 Months DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPositionLessThan12Months	1173926000	USD
CY2020Q1	us-gaap	Debt Securities Available For Sale Continuous Unrealized Loss Position Less Than12 Months Accumulated Loss DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPositionLessThan12MonthsAccumulatedLoss	17460000	USD
CY2020Q1	us-gaap	Debt Securities Available For Sale Continuous Unrealized Loss Position12 Months Or Longer DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPosition12MonthsOrLonger	0	USD
CY2020Q1	us-gaap	Debt Securities Available For Sale Continuous Unrealized Loss Position12 Months Or Longer Accumulated Loss DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPosition12MonthsOrLongerAccumulatedLoss	0	USD
CY2020Q1	us-gaap	Debt Securities Available For Sale Unrealized Loss Position DebtSecuritiesAvailableForSaleUnrealizedLossPosition	1173926000	USD
CY2020Q1	us-gaap	Debt Securities Available For Sale Unrealized Loss Position Accumulated Loss DebtSecuritiesAvailableForSaleUnrealizedLossPositionAccumulatedLoss	17460000	USD
CY2019Q4	us-gaap	Debt Securities Available For Sale Continuous Unrealized Loss Position Less Than12 Months DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPositionLessThan12Months	280570000	USD
CY2019Q4	us-gaap	Debt Securities Available For Sale Continuous Unrealized Loss Position Less Than12 Months Accumulated Loss DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPositionLessThan12MonthsAccumulatedLoss	204000	USD
CY2019Q4	us-gaap	Debt Securities Available For Sale Continuous Unrealized Loss Position12 Months Or Longer DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPosition12MonthsOrLonger	16264000	USD
CY2019Q4	us-gaap	Debt Securities Available For Sale Continuous Unrealized Loss Position12 Months Or Longer Accumulated Loss DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPosition12MonthsOrLongerAccumulatedLoss	15000	USD
CY2019Q4	us-gaap	Debt Securities Available For Sale Unrealized Loss Position DebtSecuritiesAvailableForSaleUnrealizedLossPosition	296834000	USD
CY2019Q4	us-gaap	Debt Securities Available For Sale Unrealized Loss Position Accumulated Loss DebtSecuritiesAvailableForSaleUnrealizedLossPositionAccumulatedLoss	219000	USD
CY2020Q1	us-gaap	Other Long Term Investments OtherLongTermInvestments	23400000	USD
CY2019Q4	us-gaap	Other Long Term Investments OtherLongTermInvestments	22400000	USD
CY2020Q1	us-gaap	Assets Fair Value Disclosure AssetsFairValueDisclosure	2659548000	USD
CY2019Q4	us-gaap	Assets Fair Value Disclosure AssetsFairValueDisclosure	2502019000	USD
CY2019Q4	us-gaap	Goodwill Goodwill	156756000	USD
CY2020Q1	us-gaap	Goodwill Acquired During Period GoodwillAcquiredDuringPeriod	54635000	USD
CY2020Q1	us-gaap	Goodwill Foreign Currency Translation Gain Loss GoodwillForeignCurrencyTranslationGainLoss	-3786000	USD
CY2020Q1	us-gaap	Goodwill Goodwill	207605000	USD
CY2020Q1	us-gaap	Intangible Assets Gross Excluding Goodwill IntangibleAssetsGrossExcludingGoodwill	285637000	USD
CY2019Q4	us-gaap	Intangible Assets Gross Excluding Goodwill IntangibleAssetsGrossExcludingGoodwill	249070000	USD
CY2020Q1	us-gaap	Finite Lived Intangible Assets Accumulated Amortization FiniteLivedIntangibleAssetsAccumulatedAmortization	114588000	USD
CY2019Q4	us-gaap	Finite Lived Intangible Assets Accumulated Amortization FiniteLivedIntangibleAssetsAccumulatedAmortization	105220000	USD
CY2020Q1	us-gaap	Intangible Assets Net Excluding Goodwill IntangibleAssetsNetExcludingGoodwill	171049000	USD
CY2019Q4	us-gaap	Intangible Assets Net Excluding Goodwill IntangibleAssetsNetExcludingGoodwill	143850000	USD
CY2020Q1	us-gaap	Amortization Of Intangible Assets AmortizationOfIntangibleAssets	10300000	USD
CY2019Q1	us-gaap	Amortization Of Intangible Assets AmortizationOfIntangibleAssets	7000000.0	USD
CY2020Q1	us-gaap	Finite Lived Intangible Assets Amortization Expense Remainder Of Fiscal Year FiniteLivedIntangibleAssetsAmortizationExpenseRemainderOfFiscalYear	32167000	USD
CY2020Q1	us-gaap	Finite Lived Intangible Assets Amortization Expense Next Twelve Months FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths	40903000	USD
CY2020Q1	us-gaap	Finite Lived Intangible Assets Amortization Expense Year Two FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo	35778000	USD
CY2020Q1	us-gaap	Finite Lived Intangible Assets Amortization Expense Year Three FiniteLivedIntangibleAssetsAmortizationExpenseYearThree	33570000	USD
CY2020Q1	us-gaap	Finite Lived Intangible Assets Amortization Expense Year Four FiniteLivedIntangibleAssetsAmortizationExpenseYearFour	20481000	USD
CY2020Q1	us-gaap	Finite Lived Intangible Assets Amortization Expense After Year Five FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive	8150000	USD
CY2020Q1	us-gaap	Finite Lived Intangible Assets Net FiniteLivedIntangibleAssetsNet	171049000	USD
CY2020Q1	us-gaap	Property Plant And Equipment Gross PropertyPlantAndEquipmentGross	956160000	USD
CY2019Q4	us-gaap	Property Plant And Equipment Gross PropertyPlantAndEquipmentGross	925451000	USD
CY2020Q1	us-gaap	Accumulated Depreciation Depletion And Amortization Property Plant And Equipment AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment	485191000	USD
CY2019Q4	us-gaap	Accumulated Depreciation Depletion And Amortization Property Plant And Equipment AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment	457366000	USD
CY2020Q1	us-gaap	Property Plant And Equipment Net PropertyPlantAndEquipmentNet	470969000	USD
CY2019Q4	us-gaap	Property Plant And Equipment Net PropertyPlantAndEquipmentNet	468085000	USD
CY2020Q1	us-gaap	Depreciation Depreciation	50500000	USD
CY2019Q1	us-gaap	Depreciation Depreciation	37100000	USD
CY2020Q1	us-gaap	Contract With Customer Liability Revenue Recognized ContractWithCustomerLiabilityRevenueRecognized	800000000	USD
CY2019Q1	us-gaap	Contract With Customer Liability Revenue Recognized ContractWithCustomerLiabilityRevenueRecognized	600000000	USD
CY2020Q1	us-gaap	Revenue Remaining Performance Obligation RevenueRemainingPerformanceObligation	6600000000	USD
CY2020Q1	us-gaap	Revenue Remaining Performance Obligation Percentage RevenueRemainingPerformanceObligationPercentage	0.51
CY2020Q1	us-gaap	Revenue Remaining Performance Obligation Expected Timing Of Satisfaction Period1 RevenueRemainingPerformanceObligationExpectedTimingOfSatisfactionPeriod1	P12M
CY2020Q1	now	Percentage Of Purchase Price Of Notes Which Should Be Paid Upon Fundamental Change PercentageOfPurchasePriceOfNotesWhichShouldBePaidUponFundamentalChange	1
CY2020Q1	now	Fair Value Measurement Debt Basis Amount FairValueMeasurementDebtBasisAmount	100	USD
CY2020Q1	now	Class Of Warrant Or Right Exercise Period ClassOfWarrantOrRightExercisePeriod	60	trading_day
CY2020Q1	now	Class Of Warrant Or Right Exercise Period ClassOfWarrantOrRightExercisePeriod	60	trading_day
CY2020Q1	now	Class Of Warrant Or Right Exercise Period ClassOfWarrantOrRightExercisePeriod	60	trading_day
CY2020Q1	us-gaap	Common Stock Shares Authorized CommonStockSharesAuthorized	600000000.0	shares
CY2020Q1	us-gaap	Common Stock Shares Outstanding CommonStockSharesOutstanding	190700000	shares
CY2020Q1	us-gaap	Common Stock Capital Shares Reserved For Future Issuance CommonStockCapitalSharesReservedForFutureIssuance	48483000	shares
CY2020Q1	us-gaap	Stock Issued During Period Shares New Issues StockIssuedDuringPeriodSharesNewIssues	1200000	shares
CY2019Q1	us-gaap	Stock Issued During Period Shares New Issues StockIssuedDuringPeriodSharesNewIssues	1900000	shares
CY2020Q1	now	Share Based Compensation Arrangement By Share Based Payment Award Number Of Equity Incentive Plans ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfEquityIncentivePlans	2	incentive_plan
CY2019Q4	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Number ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber	1154000	shares
CY2019Q4	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Weighted Average Exercise Price ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice	77.70
CY2020Q1	us-gaap	Stock Issued During Period Shares Stock Options Exercised StockIssuedDuringPeriodSharesStockOptionsExercised	149000	shares
CY2020Q1	us-gaap	Share Based Compensation Arrangements By Share Based Payment Award Options Exercises In Period Weighted Average Exercise Price ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice	28.47
CY2020Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Exercises In Period Total Intrinsic Value ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue	44465000	USD
CY2020Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Forfeitures In Period ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresInPeriod	11000	shares
CY2020Q1	us-gaap	Share Based Compensation Arrangements By Share Based Payment Award Options Forfeitures In Period Weighted Average Exercise Price ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsForfeituresInPeriodWeightedAverageExercisePrice	75.77
CY2020Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Number ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber	994000	shares
CY2020Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Weighted Average Exercise Price ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice	85.08
CY2020Q1	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Options Outstanding Weighted Average Remaining Contractual Term2 SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsOutstandingWeightedAverageRemainingContractualTerm2	P5Y2M12D
CY2020Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Intrinsic Value ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingIntrinsicValue	200386000	USD
CY2020Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Outstanding Number ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingNumber	964000	shares
CY2020Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Outstanding Weighted Average Exercise Price ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingWeightedAverageExercisePrice	79.67
CY2020Q1	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Options Vested And Expected To Vest Outstanding Weighted Average Remaining Contractual Term1 SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingWeightedAverageRemainingContractualTerm1	P5Y1M6D
CY2020Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Outstanding Aggregate Intrinsic Value ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingAggregateIntrinsicValue	199465000	USD
CY2020Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Exercisable Number ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisableNumber	783000	shares
CY2020Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Exercisable Weighted Average Exercise Price ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisableWeightedAverageExercisePrice	47.79
CY2020Q1	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Options Exercisable Weighted Average Remaining Contractual Term1 SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsExercisableWeightedAverageRemainingContractualTerm1	P4Y2M12D
CY2020Q1	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Options Exercisable Intrinsic Value1 SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsExercisableIntrinsicValue1	187073000	USD
CY2020Q1	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Options Vested In Period Fair Value1 SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedInPeriodFairValue1	800000	USD
CY2020Q1	us-gaap	Employee Service Share Based Compensation Nonvested Awards Total Compensation Cost Not Yet Recognized Stock Options EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognizedStockOptions	15300000	USD
CY2020Q1	us-gaap	Net Income Loss NetIncomeLoss	48231000	USD
CY2019Q1	us-gaap	Net Income Loss NetIncomeLoss	-1545000	USD
CY2020Q1	us-gaap	Weighted Average Number Of Shares Outstanding Basic WeightedAverageNumberOfSharesOutstandingBasic	190163000	shares
CY2019Q1	us-gaap	Weighted Average Number Of Shares Outstanding Basic WeightedAverageNumberOfSharesOutstandingBasic	182062000	shares
CY2020Q1	us-gaap	Weighted Average Number Of Diluted Shares Outstanding WeightedAverageNumberOfDilutedSharesOutstanding	199938000	shares
CY2019Q1	us-gaap	Weighted Average Number Of Diluted Shares Outstanding WeightedAverageNumberOfDilutedSharesOutstanding	182062000	shares
CY2020Q1	us-gaap	Earnings Per Share Basic EarningsPerShareBasic	0.25
CY2019Q1	us-gaap	Earnings Per Share Basic EarningsPerShareBasic	-0.01
CY2020Q1	us-gaap	Earnings Per Share Diluted EarningsPerShareDiluted	0.24
CY2019Q1	us-gaap	Earnings Per Share Diluted EarningsPerShareDiluted	-0.01
CY2020Q1	us-gaap	Antidilutive Securities Excluded From Computation Of Earnings Per Share Amount AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount	2833000	shares
CY2019Q1	us-gaap	Antidilutive Securities Excluded From Computation Of Earnings Per Share Amount AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount	28421000	shares
CY2020Q1	us-gaap	Income Tax Expense Benefit IncomeTaxExpenseBenefit	100000	USD
CY2019Q1	us-gaap	Income Tax Expense Benefit IncomeTaxExpenseBenefit	-9900000	USD
CY2020Q1	us-gaap	Operating Lease Cost OperatingLeaseCost	19400000	USD
CY2019Q1	us-gaap	Operating Lease Cost OperatingLeaseCost	14700000	USD
CY2020Q1	us-gaap	Operating Lease Payments OperatingLeasePayments	11000000.0	USD
CY2020Q1	us-gaap	Right Of Use Asset Obtained In Exchange For Operating Lease Liability RightOfUseAssetObtainedInExchangeForOperatingLeaseLiability	81200000	USD
CY2020Q1	us-gaap	Operating Lease Weighted Average Remaining Lease Term1 OperatingLeaseWeightedAverageRemainingLeaseTerm1	P8Y10M24D
CY2020Q1	us-gaap	Operating Lease Weighted Average Discount Rate Percent OperatingLeaseWeightedAverageDiscountRatePercent	0.037
CY2020Q1	us-gaap	Lessee Operating Lease Liability Payments Remainder Of Fiscal Year LesseeOperatingLeaseLiabilityPaymentsRemainderOfFiscalYear	56146000	USD
CY2020Q1	us-gaap	Lessee Operating Lease Liability Payments Due Year Two LesseeOperatingLeaseLiabilityPaymentsDueYearTwo	73473000	USD
CY2020Q1	us-gaap	Lessee Operating Lease Liability Payments Due Year Three LesseeOperatingLeaseLiabilityPaymentsDueYearThree	71917000	USD
CY2020Q1	us-gaap	Lessee Operating Lease Liability Payments Due Year Four LesseeOperatingLeaseLiabilityPaymentsDueYearFour	67474000	USD
CY2020Q1	us-gaap	Lessee Operating Lease Liability Payments Due Year Five LesseeOperatingLeaseLiabilityPaymentsDueYearFive	52520000	USD
CY2020Q1	us-gaap	Lessee Operating Lease Liability Payments Due After Year Five LesseeOperatingLeaseLiabilityPaymentsDueAfterYearFive	241505000	USD
CY2020Q1	us-gaap	Lessee Operating Lease Liability Payments Due LesseeOperatingLeaseLiabilityPaymentsDue	563035000	USD
CY2020Q1	us-gaap	Lessee Operating Lease Liability Undiscounted Excess Amount LesseeOperatingLeaseLiabilityUndiscountedExcessAmount	61202000	USD
CY2020Q1	us-gaap	Operating Lease Liability OperatingLeaseLiability	501833000	USD
CY2020Q1	now	Lessee Operating Lease Lease Not Yet Commenced.Undiscounted Cash Flows LesseeOperatingLeaseLeaseNotYetCommenced.UndiscountedCashFlows	403600000	USD
CY2020Q1	us-gaap	Unrecognized Tax Benefits That Would Impact Effective Tax Rate UnrecognizedTaxBenefitsThatWouldImpactEffectiveTaxRate	6600000	USD
CY2020Q1	us-gaap	Letters Of Credit Outstanding Amount LettersOfCreditOutstandingAmount	18100000	USD
CY2020Q1	us-gaap	Revenue From Contract With Customer Excluding Assessed Tax RevenueFromContractWithCustomerExcludingAssessedTax	1046340000	USD
CY2019Q1	us-gaap	Revenue From Contract With Customer Excluding Assessed Tax RevenueFromContractWithCustomerExcludingAssessedTax	788926000	USD
CY2020Q1	us-gaap	Property Plant And Equipment Net PropertyPlantAndEquipmentNet	470969000	USD
CY2019Q4	us-gaap	Property Plant And Equipment Net PropertyPlantAndEquipmentNet	468085000	USD
CY2020Q1	now	Percentageof U.S.Revenuesin North America PercentageofU.S.RevenuesinNorthAmerica	0.94
CY2020Q1	now	Percentageof U.S.Netpropertyandequipmentin North America PercentageofU.S.netpropertyandequipmentinNorthAmerica	0.76
CY2019Q4	now	Percentageof U.S.Netpropertyandequipmentin North America PercentageofU.S.netpropertyandequipmentinNorthAmerica	0.73

Files In Submission

Name	View Source	Status
0001373715-20-000101-index-headers.html	Edgar Link	pending
0001373715-20-000101-index.html	Edgar Link	pending
0001373715-20-000101.txt	Edgar Link	pending
0001373715-20-000101-xbrl.zip	Edgar Link	pending
FilingSummary.xml	Edgar Link	unprocessable
Financial_Report.xlsx	Edgar Link	pending
logojpg.jpg	Edgar Link	pending
MetaLinks.json	Edgar Link	pending
now-20200331.xsd	Edgar Link	pending
now-20200331x10q.htm	Edgar Link	pending
now-20200331x10q_htm.xml	Edgar Link	completed
now-20200331xex311.htm	Edgar Link	pending
now-20200331xex312.htm	Edgar Link	pending
now-20200331xex321.htm	Edgar Link	pending
now-20200331xex322.htm	Edgar Link	pending
now-20200331_cal.xml	Edgar Link	unprocessable
now-20200331_def.xml	Edgar Link	unprocessable
now-20200331_lab.xml	Edgar Link	unprocessable
now-20200331_pre.xml	Edgar Link	unprocessable
R1.htm	Edgar Link	pending
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R9999.htm	Edgar Link	pending
report.css	Edgar Link	pending
Show.js	Edgar Link	pending

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$NOW
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2020 Q1 Form 10-Q Financial Statement

#000137371520000101 Filed on April 30, 2020

Income Statement

Balance Sheet

Cashflow Statement

Facts In Submission

Files In Submission

$NOW ServiceNow, Inc. Stock $now

2020 Q1 Form 10-Q Financial Statement

#000137371520000101 Filed on April 30, 2020

Income Statement

Balance Sheet

Cashflow Statement

Facts In Submission

Files In Submission

$NOW
ServiceNow, Inc. Stock $now