$NOW
ServiceNow, Inc. Stock $now

$now Overview Financials Valuation SEC Filings Company Website

2021 Q1 Form 10-Q Financial Statement

#000137371521000114 Filed on April 29, 2021

Income Statement

Concept	2021 Q1	2020 Q1
Revenue	$1.360B	$1.046B
YoY Change	30.02%	32.59%
Cost Of Revenue	$299.0M	$223.0M
YoY Change	34.08%	19.73%
Gross Profit	$1.061B	$823.0M
YoY Change	28.92%	36.56%
Gross Profit Margin	78.01%	78.68%
Selling, General & Admin	$650.0M	$547.0M
YoY Change	18.83%	22.68%
% of Gross Profit	61.26%	66.46%
Research & Development	$314.0M	$227.0M
YoY Change	38.33%	31.58%
% of Gross Profit	29.59%	27.58%
Depreciation & Amortization	$106.0M	$76.00M
YoY Change	39.47%	37.06%
% of Gross Profit	9.99%	9.23%
Operating Expenses	$964.0M	$774.0M
YoY Change	24.55%	25.16%
Operating Profit	$97.00M	$49.00M
YoY Change	97.96%	-411.84%
Interest Expense	$7.000M	$9.000M
YoY Change	-22.22%	10.19%
% of Operating Profit	7.22%	18.37%
Other Income/Expense, Net	$9.000M	$8.000M
YoY Change	12.5%	-35.61%
Pretax Income	$99.00M	$48.00M
YoY Change	106.25%	-518.99%
Income Tax	$17.00M	$0.00
% Of Pretax Income	17.17%	0.0%
Net Earnings	$82.44M	$48.23M
YoY Change	70.93%	-3221.75%
Net Earnings / Revenue	6.06%	4.61%
Basic Earnings Per Share	$0.42	$0.25
Diluted Earnings Per Share	$0.41	$0.24
COMMON SHARES
Basic Shares Outstanding	196.6M shares	190.2M shares
Diluted Shares Outstanding	202.3M shares	199.9M shares

Balance Sheet

Concept	2021 Q1	2020 Q1
SHORT-TERM ASSETS
Cash & Short-Term Investments	$3.456B	$1.859B
YoY Change	85.91%	11.84%
Cash & Equivalents	$1.821B	$809.0M
Short-Term Investments	$1.635B	$1.050B
Other Short-Term Assets	$423.0M	$332.0M
YoY Change	27.41%	14.56%
Inventory
Prepaid Expenses
Receivables	$645.0M	$615.2M
Other Receivables	$0.00	$0.00
Total Short-Term Assets	$4.524B	$2.806B
YoY Change	61.23%	18.17%
LONG-TERM ASSETS
Property, Plant & Equipment	$693.0M	$471.0M
YoY Change	47.14%	34.31%
Goodwill	$361.0M	$207.6M
YoY Change	73.89%	37.32%
Intangibles	$221.0M	$171.0M
YoY Change	29.2%	83.43%
Long-Term Investments	$1.385B	$1.101B
YoY Change	25.76%	63.25%
Other Assets	$106.0M	$73.67M
YoY Change	43.88%	-5.56%
Total Long-Term Assets	$4.298B	$3.392B
YoY Change	26.73%	67.53%
TOTAL ASSETS
Total Short-Term Assets	$4.524B	$2.806B
Total Long-Term Assets	$4.298B	$3.392B
Total Assets	$8.822B	$6.197B
YoY Change	42.35%	40.89%
SHORT-TERM LIABILITIES
YoY Change
Accounts Payable	$109.0M	$73.90M
YoY Change	47.49%	91.12%
Accrued Expenses	$484.0M	$371.0M
YoY Change	30.46%	21.18%
Deferred Revenue	$2.994B	$2.215B
YoY Change	35.15%	29.47%
Short-Term Debt	$0.00	$0.00
YoY Change
Long-Term Debt Due
YoY Change
Total Short-Term Liabilities	$3.664B	$2.721B
YoY Change	34.65%	29.71%
LONG-TERM LIABILITIES
Long-Term Debt	$1.611B	$701.3M
YoY Change	129.72%	4.69%
Other Long-Term Liabilities	$40.00M	$27.56M
YoY Change	45.15%	48.46%
Total Long-Term Liabilities	$1.651B	$27.56M
YoY Change	5891.22%	48.46%
TOTAL LIABILITIES
Total Short-Term Liabilities	$3.664B	$2.721B
Total Long-Term Liabilities	$1.651B	$27.56M
Total Liabilities	$5.785B	$3.931B
YoY Change	47.15%	22.7%
SHAREHOLDERS EQUITY
Retained Earnings	-$152.0M	-$304.0M
YoY Change	-50.0%	-68.99%
Common Stock	$3.133B	$2.584B
YoY Change	21.22%	19.37%
Preferred Stock
YoY Change
Treasury Stock (at cost)
YoY Change
Treasury Stock Shares
Shareholders Equity	$3.037B	$2.266B
YoY Change
Total Liabilities & Shareholders Equity	$8.822B	$6.197B
YoY Change	42.35%	40.89%

Cashflow Statement

Concept	2021 Q1	2020 Q1
OPERATING ACTIVITIES
Net Income	$82.44M	$48.23M
YoY Change	70.93%	-3221.75%
Depreciation, Depletion And Amortization	$106.0M	$76.00M
YoY Change	39.47%	37.06%
Cash From Operating Activities	$727.0M	$492.0M
YoY Change	47.76%	36.35%
INVESTING ACTIVITIES
Capital Expenditures	$107.0M	$83.00M
YoY Change	28.92%	76.13%
Acquisitions	$225.0M	$83.00M
YoY Change	171.08%
Other Investing Activities	-$7.000M	$4.000M
YoY Change	-275.0%	-102.6%
Cash From Investing Activities	-$437.0M	-$385.0M
YoY Change	13.51%	91.66%
FINANCING ACTIVITIES
Cash Dividend Paid
YoY Change
Common Stock Issuance & Retirement, Net
YoY Change
Debt Paid & Issued, Net
YoY Change
Cash From Financing Activities	-$124.0M	-$61.00M
YoY Change	103.28%	-29.4%
NET CHANGE
Cash From Operating Activities	$727.0M	$492.0M
Cash From Investing Activities	-$437.0M	-$385.0M
Cash From Financing Activities	-$124.0M	-$61.00M
Net Change In Cash	$148.0M	$35.00M
YoY Change	322.86%	-53.12%
FREE CASH FLOW
Cash From Operating Activities	$727.0M	$492.0M
Capital Expenditures	$107.0M	$83.00M
Free Cash Flow	$620.0M	$409.0M
YoY Change	51.59%	30.37%

Facts In Submission

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CY2020Q1	us-gaap	Increase Decrease In Contract With Customer Liability IncreaseDecreaseInContractWithCustomerLiability	60000000	USD
CY2021Q1	us-gaap	Increase Decrease In Accrued Liabilities And Other Operating Liabilities IncreaseDecreaseInAccruedLiabilitiesAndOtherOperatingLiabilities	-195000000	USD
CY2020Q1	us-gaap	Increase Decrease In Accrued Liabilities And Other Operating Liabilities IncreaseDecreaseInAccruedLiabilitiesAndOtherOperatingLiabilities	-78000000	USD
CY2021Q1	us-gaap	Net Cash Provided By Used In Operating Activities NetCashProvidedByUsedInOperatingActivities	727000000	USD
CY2020Q1	us-gaap	Net Cash Provided By Used In Operating Activities NetCashProvidedByUsedInOperatingActivities	492000000	USD
CY2021Q1	us-gaap	Payments To Acquire Property Plant And Equipment PaymentsToAcquirePropertyPlantAndEquipment	107000000	USD
CY2021Q1	us-gaap	Payments To Acquire Businesses Net Of Cash Acquired PaymentsToAcquireBusinessesNetOfCashAcquired	225000000	USD
CY2020Q1	us-gaap	Payments To Acquire Businesses Net Of Cash Acquired PaymentsToAcquireBusinessesNetOfCashAcquired	83000000	USD
CY2021Q1	us-gaap	Payments To Acquire Investments PaymentsToAcquireInvestments	644000000	USD
CY2020Q1	us-gaap	Payments To Acquire Investments PaymentsToAcquireInvestments	528000000	USD
CY2021Q1	us-gaap	Proceeds From Sale And Maturity Of Available For Sale Securities ProceedsFromSaleAndMaturityOfAvailableForSaleSecurities	532000000	USD
CY2020Q1	us-gaap	Proceeds From Sale And Maturity Of Available For Sale Securities ProceedsFromSaleAndMaturityOfAvailableForSaleSecurities	313000000	USD
CY2021Q1	us-gaap	Payments For Proceeds From Other Investing Activities PaymentsForProceedsFromOtherInvestingActivities	-7000000	USD
CY2020Q1	us-gaap	Payments For Proceeds From Other Investing Activities PaymentsForProceedsFromOtherInvestingActivities	4000000	USD
CY2021Q1	us-gaap	Net Cash Provided By Used In Investing Activities NetCashProvidedByUsedInInvestingActivities	-437000000	USD
CY2020Q1	us-gaap	Net Cash Provided By Used In Investing Activities NetCashProvidedByUsedInInvestingActivities	-385000000	USD
CY2021Q1	now	Repaymentsof Convertible Debt Debt Principal RepaymentsofConvertibleDebtDebtPrincipal	28000000	USD
CY2020Q1	now	Repaymentsof Convertible Debt Debt Principal RepaymentsofConvertibleDebtDebtPrincipal	2000000	USD
CY2021Q1	us-gaap	Proceeds From Stock Plans ProceedsFromStockPlans	95000000	USD
CY2020Q1	us-gaap	Proceeds From Stock Plans ProceedsFromStockPlans	67000000	USD
CY2021Q1	us-gaap	Payments Related To Tax Withholding For Share Based Compensation PaymentsRelatedToTaxWithholdingForShareBasedCompensation	191000000	USD
CY2020Q1	us-gaap	Payments Related To Tax Withholding For Share Based Compensation PaymentsRelatedToTaxWithholdingForShareBasedCompensation	126000000	USD
CY2021Q1	us-gaap	Net Cash Provided By Used In Financing Activities NetCashProvidedByUsedInFinancingActivities	-124000000	USD
CY2020Q1	us-gaap	Net Cash Provided By Used In Financing Activities NetCashProvidedByUsedInFinancingActivities	-61000000	USD
CY2021Q1	us-gaap	Effect Of Exchange Rate On Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents EffectOfExchangeRateOnCashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	-18000000	USD
CY2020Q1	us-gaap	Effect Of Exchange Rate On Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents EffectOfExchangeRateOnCashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	-11000000	USD
CY2021Q1	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents Period Increase Decrease Including Exchange Rate Effect CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsPeriodIncreaseDecreaseIncludingExchangeRateEffect	148000000	USD
CY2020Q1	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents Period Increase Decrease Including Exchange Rate Effect CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsPeriodIncreaseDecreaseIncludingExchangeRateEffect	35000000	USD
CY2020Q4	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	1679000000	USD
CY2019Q4	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	778000000	USD
CY2021Q1	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	1827000000	USD
CY2020Q1	us-gaap	Capital Expenditures Incurred But Not Yet Paid CapitalExpendituresIncurredButNotYetPaid	41000000	USD
CY2020Q1	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	813000000	USD
CY2021Q1	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	1821000000	USD
CY2020Q1	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	809000000	USD
CY2021Q1	us-gaap	Restricted Cash Current RestrictedCashCurrent	6000000	USD
CY2020Q1	us-gaap	Restricted Cash Current RestrictedCashCurrent	4000000	USD
CY2021Q1	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	1827000000	USD
CY2020Q1	us-gaap	Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents	813000000	USD
CY2021Q1	us-gaap	Interest Paid Net InterestPaidNet	15000000	USD
CY2020Q1	us-gaap	Interest Paid Net InterestPaidNet	0	USD
CY2021Q1	us-gaap	Income Taxes Paid Net IncomeTaxesPaidNet	12000000	USD
CY2020Q1	us-gaap	Income Taxes Paid Net IncomeTaxesPaidNet	7000000	USD
CY2021Q1	now	Debt Conversion Amount Converted Value In Excess Of Principal DebtConversionAmountConvertedValueInExcessOfPrincipal	102000000	USD
CY2020Q1	now	Debt Conversion Amount Converted Value In Excess Of Principal DebtConversionAmountConvertedValueInExcessOfPrincipal	4000000	USD
CY2021Q1	now	Noncash Benefit Received From Note Hedge NoncashBenefitReceivedFromNoteHedge	102000000	USD
CY2020Q1	now	Noncash Benefit Received From Note Hedge NoncashBenefitReceivedFromNoteHedge	4000000	USD
CY2021Q1	us-gaap	Capital Expenditures Incurred But Not Yet Paid CapitalExpendituresIncurredButNotYetPaid	28000000	USD
CY2021Q1	us-gaap	Use Of Estimates UseOfEstimates	<div style="text-align:justify;text-indent:22.5pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-style:italic;font-weight:700;line-height:120%">Use of Estimates</span></div><div style="text-align:justify;text-indent:22.5pt"><span><br/></span></div><div style="text-align:justify;text-indent:22.5pt"><span style="color:#000000;font-family:'Times New Roman',sans-serif;font-size:10pt;font-weight:400;line-height:120%">The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make certain estimates and assumptions. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, as well as reported amounts of revenues and expenses during the reporting period. Such management estimates and assumptions include, but are not limited to, standalone selling price for each distinct performance obligation included in customer contracts with multiple performance obligations, the period of benefit for deferred commissions, valuation of intangible assets, the useful life of property and equipment and identifiable intangible assets, stock-based compensation expense and income taxes. Actual results could differ from those estimates. We assessed the impact of COVID-19 on the estimates and assumptions and determined there was no material impact.</span></div>
CY2021Q1	us-gaap	Concentration Risk Credit Risk ConcentrationRiskCreditRisk	Concentration of Credit Risk and Significant CustomersCredit risk arising from accounts receivable is mitigated to a certain extent due to our large number of customers and their dispersion across various industries and geographies. As of March 31, 2021, we had one customer, a channel partner, that represented 13% of our accounts receivable and no customers that individually exceeded 10% of our total revenues in any of the periods presented. As of December 31, 2020, there were no customers that represented more than 10% of our accounts receivable balance. For purposes of assessing concentration of credit risk and significant customers, a group of customers under common control or customers that are affiliates of each other are regarded as a single customer.
CY2021Q1	us-gaap	Available For Sale Debt Securities Amortized Cost Basis AvailableForSaleDebtSecuritiesAmortizedCostBasis	2979000000	USD
CY2021Q1	us-gaap	Available For Sale Debt Securities Accumulated Gross Unrealized Gain Before Tax AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedGainBeforeTax	6000000	USD
CY2021Q1	us-gaap	Available For Sale Debt Securities Accumulated Gross Unrealized Loss Before Tax AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedLossBeforeTax	2000000	USD
CY2021Q1	us-gaap	Available For Sale Securities Debt Securities AvailableForSaleSecuritiesDebtSecurities	2983000000	USD
CY2020Q4	us-gaap	Available For Sale Debt Securities Amortized Cost Basis AvailableForSaleDebtSecuritiesAmortizedCostBasis	2872000000	USD
CY2020Q4	us-gaap	Available For Sale Debt Securities Accumulated Gross Unrealized Gain Before Tax AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedGainBeforeTax	11000000	USD
CY2020Q4	us-gaap	Available For Sale Debt Securities Accumulated Gross Unrealized Loss Before Tax AvailableForSaleDebtSecuritiesAccumulatedGrossUnrealizedLossBeforeTax	0	USD
CY2020Q4	us-gaap	Available For Sale Securities Debt Securities AvailableForSaleSecuritiesDebtSecurities	2883000000	USD
CY2021Q1	now	Debt Securities Availableforsale Maturity Term Maximum DebtSecuritiesAvailableforsaleMaturityTermMaximum	P36M
CY2021Q1	us-gaap	Available For Sale Securities Debt Maturities Within One Year Fair Value AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearFairValue	1635000000	USD
CY2021Q1	us-gaap	Available For Sale Securities Debt Maturities After One Through Five Years Fair Value AvailableForSaleSecuritiesDebtMaturitiesAfterOneThroughFiveYearsFairValue	1318000000	USD
CY2021Q1	us-gaap	Available For Sale Securities Debt Maturities Without Single Maturity Date Fair Value AvailableForSaleSecuritiesDebtMaturitiesWithoutSingleMaturityDateFairValue	30000000	USD
CY2021Q1	us-gaap	Available For Sale Securities Debt Securities AvailableForSaleSecuritiesDebtSecurities	2983000000	USD
CY2021Q1	us-gaap	Debt Securities Available For Sale Continuous Unrealized Loss Position Less Than12 Months DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPositionLessThan12Months	1054000000	USD
CY2021Q1	us-gaap	Debt Securities Available For Sale Continuous Unrealized Loss Position Less Than12 Months Accumulated Loss DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPositionLessThan12MonthsAccumulatedLoss	2000000	USD
CY2021Q1	us-gaap	Debt Securities Available For Sale Continuous Unrealized Loss Position12 Months Or Longer DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPosition12MonthsOrLonger	0	USD
CY2021Q1	us-gaap	Debt Securities Available For Sale Continuous Unrealized Loss Position12 Months Or Longer Accumulated Loss DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPosition12MonthsOrLongerAccumulatedLoss	0	USD
CY2021Q1	us-gaap	Debt Securities Available For Sale Unrealized Loss Position DebtSecuritiesAvailableForSaleUnrealizedLossPosition	1054000000	USD
CY2021Q1	us-gaap	Debt Securities Available For Sale Unrealized Loss Position Accumulated Loss DebtSecuritiesAvailableForSaleUnrealizedLossPositionAccumulatedLoss	2000000	USD
CY2020Q4	us-gaap	Debt Securities Available For Sale Unrealized Loss Position DebtSecuritiesAvailableForSaleUnrealizedLossPosition	637000000	USD
CY2021Q1	us-gaap	Other Long Term Investments OtherLongTermInvestments	37000000	USD
CY2020Q4	us-gaap	Other Long Term Investments OtherLongTermInvestments	28000000	USD
CY2021Q1	us-gaap	Assets Fair Value Disclosure AssetsFairValueDisclosure	4248000000	USD
CY2020Q4	us-gaap	Assets Fair Value Disclosure AssetsFairValueDisclosure	4190000000	USD
CY2020Q4	us-gaap	Goodwill Goodwill	241000000	USD
CY2021Q1	us-gaap	Goodwill Acquired During Period GoodwillAcquiredDuringPeriod	126000000	USD
CY2021Q1	us-gaap	Goodwill Foreign Currency Translation Gain Loss GoodwillForeignCurrencyTranslationGainLoss	-6000000	USD
CY2021Q1	us-gaap	Goodwill Goodwill	361000000	USD
CY2021Q1	us-gaap	Intangible Assets Gross Excluding Goodwill IntangibleAssetsGrossExcludingGoodwill	375000000	USD
CY2020Q4	us-gaap	Intangible Assets Gross Excluding Goodwill IntangibleAssetsGrossExcludingGoodwill	294000000	USD
CY2021Q1	us-gaap	Finite Lived Intangible Assets Accumulated Amortization FiniteLivedIntangibleAssetsAccumulatedAmortization	154000000	USD
CY2020Q4	us-gaap	Finite Lived Intangible Assets Accumulated Amortization FiniteLivedIntangibleAssetsAccumulatedAmortization	141000000	USD
CY2021Q1	us-gaap	Intangible Assets Net Excluding Goodwill IntangibleAssetsNetExcludingGoodwill	221000000	USD
CY2020Q4	us-gaap	Intangible Assets Net Excluding Goodwill IntangibleAssetsNetExcludingGoodwill	153000000	USD
CY2021Q1	us-gaap	Amortization Of Intangible Assets AmortizationOfIntangibleAssets	17000000	USD
CY2020Q1	us-gaap	Amortization Of Intangible Assets AmortizationOfIntangibleAssets	10000000	USD
CY2021Q1	us-gaap	Finite Lived Intangible Assets Amortization Expense Remainder Of Fiscal Year FiniteLivedIntangibleAssetsAmortizationExpenseRemainderOfFiscalYear	44000000	USD
CY2021Q1	us-gaap	Finite Lived Intangible Assets Amortization Expense Next Twelve Months FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths	55000000	USD
CY2021Q1	us-gaap	Finite Lived Intangible Assets Amortization Expense Year Two FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo	49000000	USD
CY2021Q1	us-gaap	Finite Lived Intangible Assets Amortization Expense Year Three FiniteLivedIntangibleAssetsAmortizationExpenseYearThree	43000000	USD
CY2021Q1	us-gaap	Finite Lived Intangible Assets Amortization Expense Year Four FiniteLivedIntangibleAssetsAmortizationExpenseYearFour	23000000	USD
CY2021Q1	now	Finite Lived Intangible Assets Expected Amortization After Year Four FiniteLivedIntangibleAssetsExpectedAmortizationAfterYearFour	7000000	USD
CY2021Q1	us-gaap	Finite Lived Intangible Assets Net FiniteLivedIntangibleAssetsNet	221000000	USD
CY2021Q1	us-gaap	Property Plant And Equipment Gross PropertyPlantAndEquipmentGross	1350000000	USD
CY2020Q4	us-gaap	Property Plant And Equipment Gross PropertyPlantAndEquipmentGross	1292000000	USD
CY2021Q1	us-gaap	Accumulated Depreciation Depletion And Amortization Property Plant And Equipment AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment	657000000	USD
CY2020Q4	us-gaap	Accumulated Depreciation Depletion And Amortization Property Plant And Equipment AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment	632000000	USD
CY2021Q1	us-gaap	Property Plant And Equipment Net PropertyPlantAndEquipmentNet	693000000	USD
CY2020Q4	us-gaap	Property Plant And Equipment Net PropertyPlantAndEquipmentNet	660000000	USD
CY2021Q1	us-gaap	Depreciation Depreciation	71000000	USD
CY2020Q1	us-gaap	Depreciation Depreciation	51000000	USD
CY2021Q1	us-gaap	Contract With Customer Liability Revenue Recognized ContractWithCustomerLiabilityRevenueRecognized	1100000000	USD
CY2020Q1	us-gaap	Contract With Customer Liability Revenue Recognized ContractWithCustomerLiabilityRevenueRecognized	800000000	USD
CY2021Q1	us-gaap	Revenue Remaining Performance Obligation RevenueRemainingPerformanceObligation	8800000000	USD
CY2021Q1	us-gaap	Revenue Remaining Performance Obligation Percentage RevenueRemainingPerformanceObligationPercentage	0.50
CY2021Q1	us-gaap	Revenue Remaining Performance Obligation Expected Timing Of Satisfaction Period1 RevenueRemainingPerformanceObligationExpectedTimingOfSatisfactionPeriod1	P12M
CY2020Q4	now	Fair Value Measurement Debt Basis Amount FairValueMeasurementDebtBasisAmount	100	USD
CY2021Q1	now	Fair Value Measurement Debt Basis Amount FairValueMeasurementDebtBasisAmount	100	USD
CY2021Q1	now	Percentage Of Purchase Price Of Notes Which Should Be Paid Upon Fundamental Change PercentageOfPurchasePriceOfNotesWhichShouldBePaidUponFundamentalChange	1
CY2021Q1	now	Class Of Warrant Or Right Exercise Period ClassOfWarrantOrRightExercisePeriod	60	trading_day
CY2021Q1	now	Class Of Warrant Or Right Exercise Period ClassOfWarrantOrRightExercisePeriod	60	trading_day
CY2021Q1	now	Class Of Warrant Or Right Exercise Period ClassOfWarrantOrRightExercisePeriod	60	trading_day
CY2021Q1	us-gaap	Common Stock Shares Authorized CommonStockSharesAuthorized	600000000	shares
CY2021Q1	us-gaap	Common Stock Shares Outstanding CommonStockSharesOutstanding	197400000	shares
CY2021Q1	us-gaap	Common Stock Capital Shares Reserved For Future Issuance CommonStockCapitalSharesReservedForFutureIssuance	44630000	shares
CY2021Q1	us-gaap	Stock Issued During Period Shares New Issues StockIssuedDuringPeriodSharesNewIssues	1100000	shares
CY2020Q1	us-gaap	Stock Issued During Period Shares New Issues StockIssuedDuringPeriodSharesNewIssues	1200000	shares
CY2021Q1	now	Share Based Compensation Arrangement By Share Based Payment Award Number Of Equity Incentive Plans ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfEquityIncentivePlans	2	incentive_plan
CY2020Q4	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Number ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber	522000	shares
CY2020Q4	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Weighted Average Exercise Price ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice	107.14
CY2021Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period Gross ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodGross	36000	shares
CY2021Q1	us-gaap	Share Based Compensation Arrangements By Share Based Payment Award Options Grants In Period Weighted Average Exercise Price ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageExercisePrice	587.91
CY2021Q1	us-gaap	Stock Issued During Period Shares Stock Options Exercised StockIssuedDuringPeriodSharesStockOptionsExercised	104000	shares
CY2021Q1	us-gaap	Share Based Compensation Arrangements By Share Based Payment Award Options Exercises In Period Weighted Average Exercise Price ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice	88.28
CY2021Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Exercises In Period Total Intrinsic Value ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue	47000000	USD
CY2021Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Number ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber	454000	shares
CY2021Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Weighted Average Exercise Price ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice	149.23
CY2021Q1	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Options Outstanding Weighted Average Remaining Contractual Term2 SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsOutstandingWeightedAverageRemainingContractualTerm2	P5Y
CY2021Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Outstanding Number ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingNumber	429000	shares
CY2021Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Outstanding Weighted Average Exercise Price ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingWeightedAverageExercisePrice	137.40
CY2021Q1	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Options Vested And Expected To Vest Outstanding Weighted Average Remaining Contractual Term1 SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingWeightedAverageRemainingContractualTerm1	P4Y8M12D
CY2021Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Outstanding Aggregate Intrinsic Value ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingAggregateIntrinsicValue	158000000	USD
CY2021Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Exercisable Number ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisableNumber	298000	shares
CY2021Q1	us-gaap	Share Based Compensation Arrangement By Share Based Payment Award Options Exercisable Weighted Average Exercise Price ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisableWeightedAverageExercisePrice	50.86
CY2021Q1	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Options Exercisable Weighted Average Remaining Contractual Term1 SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsExercisableWeightedAverageRemainingContractualTerm1	P2Y10M24D
CY2021Q1	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Options Exercisable Intrinsic Value1 SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsExercisableIntrinsicValue1	134000000	USD
CY2021Q1	us-gaap	Sharebased Compensation Arrangement By Sharebased Payment Award Options Vested In Period Fair Value1 SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedInPeriodFairValue1	1000000	USD
CY2021Q1	us-gaap	Employee Service Share Based Compensation Nonvested Awards Total Compensation Cost Not Yet Recognized Stock Options EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognizedStockOptions	14000000	USD
CY2021Q1	us-gaap	Net Income Loss NetIncomeLoss	82440000	USD
CY2020Q1	us-gaap	Net Income Loss NetIncomeLoss	48231000	USD
CY2021Q1	us-gaap	Weighted Average Number Of Shares Outstanding Basic WeightedAverageNumberOfSharesOutstandingBasic	196624000	shares
CY2020Q1	us-gaap	Weighted Average Number Of Shares Outstanding Basic WeightedAverageNumberOfSharesOutstandingBasic	190163000	shares
CY2021Q1	us-gaap	Weighted Average Number Of Diluted Shares Outstanding WeightedAverageNumberOfDilutedSharesOutstanding	202268000	shares
CY2020Q1	us-gaap	Weighted Average Number Of Diluted Shares Outstanding WeightedAverageNumberOfDilutedSharesOutstanding	199938000	shares
CY2021Q1	us-gaap	Earnings Per Share Basic EarningsPerShareBasic	0.42
CY2020Q1	us-gaap	Earnings Per Share Basic EarningsPerShareBasic	0.25
CY2021Q1	us-gaap	Earnings Per Share Diluted EarningsPerShareDiluted	0.41
CY2020Q1	us-gaap	Earnings Per Share Diluted EarningsPerShareDiluted	0.24
CY2021Q1	us-gaap	Antidilutive Securities Excluded From Computation Of Earnings Per Share Amount AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount	1928000	shares
CY2020Q1	us-gaap	Antidilutive Securities Excluded From Computation Of Earnings Per Share Amount AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount	2833000	shares
CY2021Q1	us-gaap	Income Tax Expense Benefit IncomeTaxExpenseBenefit	17000000	USD
CY2021Q1	us-gaap	Operating Lease Cost OperatingLeaseCost	22000000	USD
CY2020Q1	us-gaap	Operating Lease Cost OperatingLeaseCost	19000000	USD
CY2021Q1	us-gaap	Operating Lease Payments OperatingLeasePayments	18000000	USD
CY2021Q1	us-gaap	Right Of Use Asset Obtained In Exchange For Operating Lease Liability RightOfUseAssetObtainedInExchangeForOperatingLeaseLiability	21000000	USD
CY2021Q1	us-gaap	Operating Lease Weighted Average Remaining Lease Term1 OperatingLeaseWeightedAverageRemainingLeaseTerm1	P8Y
CY2021Q1	us-gaap	Operating Lease Weighted Average Discount Rate Percent OperatingLeaseWeightedAverageDiscountRatePercent	0.034
CY2021Q1	us-gaap	Lessee Operating Lease Liability Payments Remainder Of Fiscal Year LesseeOperatingLeaseLiabilityPaymentsRemainderOfFiscalYear	70000000	USD
CY2021Q1	us-gaap	Lessee Operating Lease Liability Payments Due Next Twelve Months LesseeOperatingLeaseLiabilityPaymentsDueNextTwelveMonths	91000000	USD
CY2021Q1	us-gaap	Lessee Operating Lease Liability Payments Due Year Two LesseeOperatingLeaseLiabilityPaymentsDueYearTwo	86000000	USD
CY2021Q1	us-gaap	Lessee Operating Lease Liability Payments Due Year Three LesseeOperatingLeaseLiabilityPaymentsDueYearThree	67000000	USD
CY2021Q1	us-gaap	Lessee Operating Lease Liability Payments Due Year Four LesseeOperatingLeaseLiabilityPaymentsDueYearFour	57000000	USD
CY2021Q1	now	Lessee Operating Lease Liability To Be Paid Due After Year Four LesseeOperatingLeaseLiabilityToBePaidDueAfterYearFour	221000000	USD
CY2021Q1	us-gaap	Lessee Operating Lease Liability Payments Due LesseeOperatingLeaseLiabilityPaymentsDue	592000000	USD
CY2021Q1	us-gaap	Lessee Operating Lease Liability Undiscounted Excess Amount LesseeOperatingLeaseLiabilityUndiscountedExcessAmount	95000000	USD
CY2021Q1	us-gaap	Operating Lease Liability OperatingLeaseLiability	497000000	USD
CY2021Q1	now	Lessee Operating Lease Lease Not Yet Commenced.Undiscounted Cash Flows LesseeOperatingLeaseLeaseNotYetCommenced.UndiscountedCashFlows	340000000	USD
CY2021Q1	us-gaap	Unrecognized Tax Benefits That Would Impact Effective Tax Rate UnrecognizedTaxBenefitsThatWouldImpactEffectiveTaxRate	23000000	USD
CY2021Q1	us-gaap	Letters Of Credit Outstanding Amount LettersOfCreditOutstandingAmount	18000000	USD
CY2021Q1	us-gaap	Revenue From Contract With Customer Excluding Assessed Tax RevenueFromContractWithCustomerExcludingAssessedTax	1360000000	USD
CY2020Q1	us-gaap	Revenue From Contract With Customer Excluding Assessed Tax RevenueFromContractWithCustomerExcludingAssessedTax	1046000000	USD
CY2021Q1	us-gaap	Property Plant And Equipment Net PropertyPlantAndEquipmentNet	693000000	USD
CY2020Q4	us-gaap	Property Plant And Equipment Net PropertyPlantAndEquipmentNet	660000000	USD
CY2020Q1	now	Percentageof U.S.Revenuesin North America PercentageofU.S.RevenuesinNorthAmerica	0.94
CY2021Q1	now	Percentageof U.S.Revenuesin North America PercentageofU.S.RevenuesinNorthAmerica	0.94
CY2021Q1	now	Percentageof U.S.Netpropertyandequipmentin North America PercentageofU.S.netpropertyandequipmentinNorthAmerica	0.78

Files In Submission

Name	View Source	Status
0001373715-21-000114-index-headers.html	Edgar Link	pending
0001373715-21-000114-index.html	Edgar Link	pending
0001373715-21-000114.txt	Edgar Link	pending
0001373715-21-000114-xbrl.zip	Edgar Link	pending
FilingSummary.xml	Edgar Link	unprocessable
Financial_Report.xlsx	Edgar Link	pending
MetaLinks.json	Edgar Link	pending
now-20210331.htm	Edgar Link	pending
now-20210331.xsd	Edgar Link	pending
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2021 Q1 Form 10-Q Financial Statement

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2021 Q1 Form 10-Q Financial Statement

#000137371521000114 Filed on April 29, 2021

Income Statement

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ServiceNow, Inc. Stock $now