TransAct Technologies Inc (NASDAQ: TACT) is a hardware and software company that designs and sells printers, terminals, and cloud-based software for the food service technology (FST) and casino and gaming markets. Revenue comes from two segments: FST, where the BOHA! product suite combines terminals, printers, and SaaS-based back-of-house management applications sold on a subscription basis, and a Technology Solutions Group (TSG), which generates revenue from replacement parts, accessories, maintenance and repair services, and legacy consumables. TSG revenue totaled $3.1 million in FY2025, down 13.9% from $3.6 million in FY2024, with domestic sales comprising 79.2% of that segment. The FST segment targets restaurants, convenience stores, and food service operations through the BOHA! platform. International sales declined 5% in FY2025 compared to FY2024, driven partly by a 7% decrease in casino and gaming market sales. Owned trademarks include TransAct, BOHA!, AccuDate, EPICENTRAL, Epic TR80, and Ithaca.

Revenue model

TransAct generates revenue through hardware sales (terminals and printers), SaaS subscription fees for individually purchased cloud-based software applications (temperature monitoring, checklists, task lists, timers, labeling), and TSG aftermarket revenue from replacement parts, accessories, and maintenance and repair services. Legacy consumable sales (POS receipt paper and ribbons) were being phased out as of FY2025.

Products and services

BOHA! terminal and workstation (with one or two integrated printers), BOHA! labeling and timers software, BOHA! SaaS applications for Android and iOS (temperature monitoring, temperature taking, checklists, task lists), EPICENTRAL software, AccuDate terminals, Epic TR80 printer, Ithaca-branded products, replacement parts and accessories, maintenance and repair services.

Customers and end markets

Primary end markets are food service technology (restaurants, convenience stores, food service operations served via the BOHA! platform) and casino and gaming. The filing does not disclose customer concentration percentages or named individual customers.

Value-chain role

TransAct designs and sells hardware and software directly to end-market operators. Cloud hosting for BOHA! software relies on a third-party cloud service provider, with a Source Code Transition Agreement in process to bring hosting management in-house. The company also directly provides product support and maintenance services to customers.

Geographic exposure

Primarily domestic (United States). TSG domestic revenue was $2.4 million (79.2% of TSG) in FY2025; TSG international revenue was $0.6 million (20.8%) in FY2025. International sales overall declined 5% in FY2025 versus FY2024. The company sources products from Thailand, subject to a U.S. tariff of 19% effective August 7, 2025.

Source: SEC 10-K, filed 2026-03-12

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