$TTEC
TTEC Holdings, Inc.

2010 Form 10-K Financial Statement

#000095012311020772 Filed on March 01, 2011

View on sec.gov

Income Statement

Concept 2010 2009 Q4 2009
Revenue $1.095B $280.8M $1.168M
YoY Change 93648.77% -13.87% -99.92%
Cost Of Revenue $789.7M $194.0M $820.5K
YoY Change 96143.83% -17.76% -99.92%
Gross Profit $305.2M $86.80M $347.4K
YoY Change 87755.72% -3.66% -99.91%
Gross Profit Margin 27.88% 30.91% 29.75%
Selling, General & Admin $165.8M $44.00M $180.0K
YoY Change 91997.82% -13.89% -99.91%
% of Gross Profit 54.33% 50.69% 51.82%
Research & Development
YoY Change
% of Gross Profit
Depreciation & Amortization $49.20M $13.50M $57.00M
YoY Change -13.68% 0.75% -3.72%
% of Gross Profit 16.12% 15.55% 16407.69%
Operating Expenses $165.8M $57.40M $180.0K
YoY Change 91997.82% -10.87% -99.91%
Operating Profit $73.75M $29.40M $100.7K
YoY Change 73125.83% 14.4% -99.91%
Interest Expense $3.161M $0.00 $3.158K
YoY Change 99995.0% -100.0% -99.95%
% of Operating Profit 4.29% 0.0% 3.14%
Other Income/Expense, Net $8.224M $800.0K $2.334K
YoY Change 352256.47% -188.89% -100.05%
Pretax Income $19.89M $30.10M $103.0K
YoY Change 19203.59% 41.31% -99.9%
Income Tax $28.43M $9.000M $27.48K
% Of Pretax Income 142.93% 29.9% 26.67%
Net Earnings $49.87M $20.00M $71.75K
YoY Change 69406.93% 41.84% -99.9%
Net Earnings / Revenue 4.56% 7.12% 6.14%
Basic Earnings Per Share $0.83 $1.14
Diluted Earnings Per Share $0.81 $311.5K $1.12
COMMON SHARES
Basic Shares Outstanding 60.36M shares 62.89K shares
Diluted Shares Outstanding 61.79M shares 64.24K shares

Balance Sheet

Concept 2010 2009 Q4 2009
SHORT-TERM ASSETS
Cash & Short-Term Investments $119.4M $109.4M $109.4M
YoY Change 9.14% 24.46% 24.46%
Cash & Equivalents $119.4M $109.4M $109.4M
Short-Term Investments
Other Short-Term Assets $47.30M $45.00M $45.00M
YoY Change 5.11% -26.95% -26.95%
Inventory
Prepaid Expenses
Receivables $233.7M $216.6M $216.6M
Other Receivables $23.90M $31.30M $31.30M
Total Short-Term Assets $424.2M $402.4M $402.4M
YoY Change 5.42% -0.62% -0.62%
LONG-TERM ASSETS
Property, Plant & Equipment $105.5M $127.0M $127.0M
YoY Change -16.93% -19.47% -19.47%
Goodwill $45.25M
YoY Change
Intangibles
YoY Change
Long-Term Investments
YoY Change
Other Assets $78.20M $20.97M $65.50M
YoY Change 19.39% -66.28% 5.31%
Total Long-Term Assets $236.4M $237.8M $237.8M
YoY Change -0.59% -9.93% -9.92%
TOTAL ASSETS
Total Short-Term Assets $424.2M $402.4M $402.4M
Total Long-Term Assets $236.4M $237.8M $237.8M
Total Assets $660.6M $640.2M $640.2M
YoY Change 3.19% -4.3% -4.29%
SHORT-TERM LIABILITIES
YoY Change
Accounts Payable $23.60M $17.63M $17.60M
YoY Change 34.09% -32.73% -32.82%
Accrued Expenses $113.1M $18.48M $85.60M
YoY Change 32.13% -79.65% -5.73%
Deferred Revenue
YoY Change
Short-Term Debt $0.00 $0.00 $0.00
YoY Change
Long-Term Debt Due
YoY Change
Total Short-Term Liabilities $172.3M $146.0M $146.0M
YoY Change 18.01% -18.95% -18.93%
LONG-TERM LIABILITIES
Long-Term Debt $0.00 $0.00 $0.00
YoY Change -100.0% -100.0%
Other Long-Term Liabilities $30.00M $19.45M $38.30M
YoY Change -21.67% -58.71% -18.68%
Total Long-Term Liabilities $30.00M $38.30M $38.30M
YoY Change -21.67% -70.05% -70.05%
TOTAL LIABILITIES
Total Short-Term Liabilities $172.3M $146.0M $146.0M
Total Long-Term Liabilities $30.00M $38.30M $38.30M
Total Liabilities $216.9M $184.3M $189.7M
YoY Change 14.34% -41.15% -39.41%
SHAREHOLDERS EQUITY
Retained Earnings $346.7M
YoY Change
Common Stock
YoY Change
Preferred Stock
YoY Change
Treasury Stock (at cost) $251.7M
YoY Change
Treasury Stock Shares 19.84M shares
Shareholders Equity $443.7M $450.4M $450.4M
YoY Change
Total Liabilities & Shareholders Equity $660.6M $640.2M $640.2M
YoY Change 3.19% -4.3% -4.29%

Cashflow Statement

Concept 2010 2009 Q4 2009
OPERATING ACTIVITIES
Net Income $49.87M $20.00M $71.75K
YoY Change 69406.93% 41.84% -99.9%
Depreciation, Depletion And Amortization $49.20M $13.50M $57.00M
YoY Change -13.68% 0.75% -3.72%
Cash From Operating Activities $134.5M $8.000M $160.7K
YoY Change 83582.91% -77.34% -99.9%
INVESTING ACTIVITIES
Capital Expenditures $26.80M -$5.900M $24.97K
YoY Change 107215.9% -56.3% -99.96%
Acquisitions $12.80M $0.00
YoY Change
Other Investing Activities $800.0K -$785.0K
YoY Change -79.49% -81.64%
Cash From Investing Activities -$43.20M -$5.100M -$29.82K
YoY Change 144786.8% -46.87% -99.95%
FINANCING ACTIVITIES
Cash Dividend Paid
YoY Change
Common Stock Issuance & Retirement, Net $80.30M $34.77K
YoY Change 230858.41% -99.96%
Debt Paid & Issued, Net
YoY Change
Cash From Financing Activities -$85.90M -7.400M -$114.9K
YoY Change 74628.78% -83.3% -99.85%
NET CHANGE
Cash From Operating Activities $134.5M 8.000M $160.7K
Cash From Investing Activities -$43.20M -5.100M -$29.82K
Cash From Financing Activities -$85.90M -7.400M -$114.9K
Net Change In Cash $5.360M -4.500M $15.91K
YoY Change 33585.27% -75.81% -99.93%
FREE CASH FLOW
Cash From Operating Activities $134.5M $8.000M $160.7K
Capital Expenditures $26.80M -$5.900M $24.97K
Free Cash Flow $107.7M $13.90M $135.7K
YoY Change 79233.67% -71.52% -99.86%

Facts In Submission

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1.12
CY2008 us-gaap Earnings Per Share Diluted
EarningsPerShareDiluted
1.06
CY2007Q4 us-gaap Stockholders Equity Including Portion Attributable To Noncontrolling Interest
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
454756000 USD
CY2008 us-gaap Minority Interest Decrease From Distributions To Noncontrolling Interest Holders
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
-2148000 USD
CY2008 us-gaap Cumulative Effect Of Initial Adoption Of Fin48
CumulativeEffectOfInitialAdoptionOfFIN48
-1057000 USD
CY2008 us-gaap Stock Issued During Period Value Stock Options Exercised
StockIssuedDuringPeriodValueStockOptionsExercised
2933000 USD
CY2008 us-gaap Adjustments To Additional Paid In Capital Tax Effect From Share Based Compensation
AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation
-1176000 USD
CY2008 us-gaap Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value
AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue
10723000 USD
CY2008 us-gaap Treasury Stock Value Acquired Cost Method
TreasuryStockValueAcquiredCostMethod
-89580000 USD
CY2008Q4 us-gaap Stockholders Equity Including Portion Attributable To Noncontrolling Interest
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
360894000 USD
CY2009 ttec Vesting Of Restricted Stock Units Value
VestingOfRestrictedStockUnitsValue
-1919000 USD
CY2009 us-gaap Stock Issued During Period Value Stock Options Exercised
StockIssuedDuringPeriodValueStockOptionsExercised
6159000 USD
CY2009 us-gaap Adjustments To Additional Paid In Capital Tax Effect From Share Based Compensation
AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation
-1861000 USD
CY2009 us-gaap Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value
AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue
11640000 USD
CY2009 us-gaap Treasury Stock Value Acquired Cost Method
TreasuryStockValueAcquiredCostMethod
-34766000 USD
CY2010 ttec Noncontrolling Interest Acquisition
NoncontrollingInterestAcquisition
6000000 USD
CY2010 us-gaap Minority Interest Decrease From Distributions To Noncontrolling Interest Holders
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
-4140000 USD
CY2010 ttec Vesting Of Restricted Stock Units Value
VestingOfRestrictedStockUnitsValue
-3072000 USD
CY2010 us-gaap Stock Issued During Period Value Stock Options Exercised
StockIssuedDuringPeriodValueStockOptionsExercised
2792000 USD
CY2010 us-gaap Adjustments To Additional Paid In Capital Tax Effect From Share Based Compensation
AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation
811000 USD
CY2010 us-gaap Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value
AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue
13372000 USD
CY2010 us-gaap Treasury Stock Value Acquired Cost Method
TreasuryStockValueAcquiredCostMethod
-80295000 USD
CY2009 us-gaap Minority Interest Decrease From Distributions To Noncontrolling Interest Holders
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
-3690000 USD
CY2008 ttec Cumulative Effect Of Adoption Of Fin48 Share
CumulativeEffectOfAdoptionOfFin48Share
148000 shares
CY2009 ttec Amortization Of Contract Acquisition Costs
AmortizationOfContractAcquisitionCosts
3450000 USD
CY2009 us-gaap Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
1412000 USD
CY2009 us-gaap Gain Loss On Disposition Of Assets
GainLossOnDispositionOfAssets
-1603000 USD
CY2009 us-gaap Deferred Income Tax Expense Benefit
DeferredIncomeTaxExpenseBenefit
6066000 USD
CY2009 us-gaap Excess Tax Benefit From Share Based Compensation Operating Activities
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
2345000 USD
CY2009 us-gaap Share Based Compensation
ShareBasedCompensation
11640000 USD
CY2009 us-gaap Gain Loss On Foreign Currency Derivatives Recorded In Earnings Net
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
192000 USD
CY2009 us-gaap Increase Decrease In Accounts Receivable
IncreaseDecreaseInAccountsReceivable
-27258000 USD
CY2009 us-gaap Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
6194000 USD
CY2009 us-gaap Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
-19142000 USD
CY2009 ttec Increase Decrease In Deferred Revenue And Other Liabilities
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
-28000 USD
CY2009 us-gaap Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
160672000 USD
CY2009 us-gaap Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
24973000 USD
CY2009 us-gaap Net Cash Provided By Used In Investing Activities
NetCashProvidedByUsedInInvestingActivities
-29815000 USD
CY2009 us-gaap Proceeds From Long Term Lines Of Credit
ProceedsFromLongTermLinesOfCredit
920960000 USD
CY2009 us-gaap Repayments Of Long Term Lines Of Credit
RepaymentsOfLongTermLinesOfCredit
1001760000 USD
CY2009 ttec Payments On Capital Lease Obligations And Equipment Financing
PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing
2332000 USD
CY2009 us-gaap Payments Of Dividends Minority Interest
PaymentsOfDividendsMinorityInterest
3690000 USD
CY2009 us-gaap Proceeds From Stock Options Exercised
ProceedsFromStockOptionsExercised
6159000 USD
CY2009 us-gaap Excess Tax Benefit From Share Based Compensation Financing Activities
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
484000 USD
CY2009 us-gaap Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
-114945000 USD
CY2009 us-gaap Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
5570000 USD
CY2009 us-gaap Interest Paid
InterestPaid
2775000 USD
CY2009 us-gaap Income Taxes Paid
IncomeTaxesPaid
24543000 USD
CY2009 ttec Acquisition Of Equipment Through Installment Purchase Agreements
AcquisitionOfEquipmentThroughInstallmentPurchaseAgreements
3971000 USD
CY2009 ttec Recognition Of Asset Retirement Obligations
RecognitionOfAssetRetirementObligations
183000 USD
CY2010 ttec Recognition Of Asset Retirement Obligations
RecognitionOfAssetRetirementObligations
406000 USD
CY2010 us-gaap Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
600000 USD
CY2010 ttec Amortization Of Contract Acquisition Costs
AmortizationOfContractAcquisitionCosts
5267000 USD
CY2010 us-gaap Gain Loss On Disposition Of Assets
GainLossOnDispositionOfAssets
617000 USD
CY2010 us-gaap Deferred Income Tax Expense Benefit
DeferredIncomeTaxExpenseBenefit
-3030000 USD
CY2010 us-gaap Excess Tax Benefit From Share Based Compensation Operating Activities
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
972000 USD
CY2010 us-gaap Share Based Compensation
ShareBasedCompensation
13372000 USD
CY2010 us-gaap Gain Loss On Foreign Currency Derivatives Recorded In Earnings Net
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
128000 USD
CY2010 us-gaap Increase Decrease In Accounts Receivable
IncreaseDecreaseInAccountsReceivable
87000 USD
CY2010 us-gaap Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
-16853000 USD
CY2010 us-gaap Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
19683000 USD
CY2010 ttec Increase Decrease In Deferred Revenue And Other Liabilities
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
-19330000 USD
CY2010 us-gaap Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
134455000 USD
CY2010 us-gaap Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
26800000 USD
CY2010 us-gaap Net Cash Provided By Used In Investing Activities
NetCashProvidedByUsedInInvestingActivities
-43198000 USD
CY2010 us-gaap Proceeds From Long Term Lines Of Credit
ProceedsFromLongTermLinesOfCredit
1257100000 USD
CY2010 us-gaap Repayments Of Long Term Lines Of Credit
RepaymentsOfLongTermLinesOfCredit
1257100000 USD
CY2010 ttec Payments On Capital Lease Obligations And Equipment Financing
PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing
3749000 USD
CY2010 us-gaap Payments Of Dividends Minority Interest
PaymentsOfDividendsMinorityInterest
4140000 USD
CY2010 us-gaap Proceeds From Stock Options Exercised
ProceedsFromStockOptionsExercised
2792000 USD
CY2010 us-gaap Excess Tax Benefit From Share Based Compensation Financing Activities
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
1783000 USD
CY2010 us-gaap Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
-85897000 USD
CY2010 us-gaap Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
4601000 USD
CY2010 us-gaap Interest Paid
InterestPaid
2217000 USD
CY2010 us-gaap Income Taxes Paid
IncomeTaxesPaid
15593000 USD
CY2010 ttec Acquisition Of Equipment Through Installment Purchase Agreements
AcquisitionOfEquipmentThroughInstallmentPurchaseAgreements
186000 USD
CY2010 us-gaap Cash And Cash Equivalents Period Increase Decrease
CashAndCashEquivalentsPeriodIncreaseDecrease
9961000 USD
CY2008 ttec Amortization Of Contract Acquisition Costs
AmortizationOfContractAcquisitionCosts
2384000 USD
CY2008 us-gaap Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
1990000 USD
CY2008 us-gaap Gain Loss On Disposition Of Assets
GainLossOnDispositionOfAssets
305000 USD
CY2008 us-gaap Deferred Income Tax Expense Benefit
DeferredIncomeTaxExpenseBenefit
752000 USD
CY2008 us-gaap Excess Tax Benefit From Share Based Compensation Operating Activities
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
1485000 USD
CY2008 us-gaap Share Based Compensation
ShareBasedCompensation
10312000 USD
CY2008 us-gaap Gain Loss On Foreign Currency Derivatives Recorded In Earnings Net
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
-1942000 USD
CY2008 us-gaap Increase Decrease In Accounts Receivable
IncreaseDecreaseInAccountsReceivable
-17668000 USD
CY2008 us-gaap Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
-8658000 USD
CY2008 us-gaap Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
-14259000 USD
CY2008 ttec Increase Decrease In Deferred Revenue And Other Liabilities
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
-5610000 USD
CY2008 us-gaap Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
160566000 USD
CY2008 us-gaap Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
65988000 USD
CY2008 us-gaap Net Cash Provided By Used In Investing Activities
NetCashProvidedByUsedInInvestingActivities
-62128000 USD
CY2008 us-gaap Proceeds From Long Term Lines Of Credit
ProceedsFromLongTermLinesOfCredit
1147730000 USD
CY2008 us-gaap Repayments Of Long Term Lines Of Credit
RepaymentsOfLongTermLinesOfCredit
1132330000 USD
CY2008 ttec Payments On Capital Lease Obligations And Equipment Financing
PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing
1359000 USD
CY2008 us-gaap Payments Of Dividends Minority Interest
PaymentsOfDividendsMinorityInterest
2148000 USD
CY2008 us-gaap Proceeds From Stock Options Exercised
ProceedsFromStockOptionsExercised
2933000 USD
CY2008 us-gaap Excess Tax Benefit From Share Based Compensation Financing Activities
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
309000 USD
CY2008 us-gaap Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
-75554000 USD
CY2008 us-gaap Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
-26181000 USD
CY2008 us-gaap Cash And Cash Equivalents Period Increase Decrease
CashAndCashEquivalentsPeriodIncreaseDecrease
-3297000 USD
CY2009 us-gaap Cash And Cash Equivalents Period Increase Decrease
CashAndCashEquivalentsPeriodIncreaseDecrease
21482000 USD
CY2008 us-gaap Interest Paid
InterestPaid
4098000 USD
CY2008 us-gaap Income Taxes Paid
IncomeTaxesPaid
21196000 USD
CY2008 ttec Acquisition Of Equipment Through Installment Purchase Agreements
AcquisitionOfEquipmentThroughInstallmentPurchaseAgreements
USD
CY2008 ttec Recognition Of Asset Retirement Obligations
RecognitionOfAssetRetirementObligations
USD
CY2010 us-gaap Amortization Of Financing Costs
AmortizationOfFinancingCosts
672000 USD
CY2009 us-gaap Amortization Of Financing Costs
AmortizationOfFinancingCosts
USD
CY2008 us-gaap Amortization Of Financing Costs
AmortizationOfFinancingCosts
USD
CY2010 us-gaap Payments For Proceeds From Other Investing Activities
PaymentsForProceedsFromOtherInvestingActivities
USD
CY2009 us-gaap Payments For Proceeds From Other Investing Activities
PaymentsForProceedsFromOtherInvestingActivities
-785000 USD
CY2008 us-gaap Payments For Proceeds From Other Investing Activities
PaymentsForProceedsFromOtherInvestingActivities
-4276000 USD
CY2010 ttec Settlement Net Investment Hedges
SettlementNetInvestmentHedges
USD
CY2009 ttec Settlement Net Investment Hedges
SettlementNetInvestmentHedges
1727000 USD
CY2008 ttec Settlement Net Investment Hedges
SettlementNetInvestmentHedges
USD
CY2010 ttec Purchases Of Foreign Currency Option Contracts
PurchasesOfForeignCurrencyOptionContracts
USD
CY2009 ttec Purchases Of Foreign Currency Option Contracts
PurchasesOfForeignCurrencyOptionContracts
USD
CY2008 ttec Purchases Of Foreign Currency Option Contracts
PurchasesOfForeignCurrencyOptionContracts
416000 USD
CY2010 us-gaap Payments To Acquire Interest In Subsidiaries And Affiliates
PaymentsToAcquireInterestInSubsidiariesAndAffiliates
3600000 USD
CY2009 us-gaap Payments To Acquire Interest In Subsidiaries And Affiliates
PaymentsToAcquireInterestInSubsidiariesAndAffiliates
USD
CY2008 us-gaap Payments To Acquire Interest In Subsidiaries And Affiliates
PaymentsToAcquireInterestInSubsidiariesAndAffiliates
USD
CY2010 us-gaap Payments To Acquire Businesses Net Of Cash Acquired
PaymentsToAcquireBusinessesNetOfCashAcquired
12798000 USD
CY2009 us-gaap Payments To Acquire Businesses Net Of Cash Acquired
PaymentsToAcquireBusinessesNetOfCashAcquired
USD
CY2008 us-gaap Payments To Acquire Businesses Net Of Cash Acquired
PaymentsToAcquireBusinessesNetOfCashAcquired
USD
CY2010 us-gaap Payments Of Debt Issuance Costs
PaymentsOfDebtIssuanceCosts
2288000 USD
CY2008 us-gaap Payments Of Debt Issuance Costs
PaymentsOfDebtIssuanceCosts
1109000 USD
CY2010 ttec Landlord Incentives Credited To Deferred Rent
LandlordIncentivesCreditedToDeferredRent
810000 USD
CY2009 ttec Landlord Incentives Credited To Deferred Rent
LandlordIncentivesCreditedToDeferredRent
165000 USD
CY2008 ttec Landlord Incentives Credited To Deferred Rent
LandlordIncentivesCreditedToDeferredRent
USD
CY2010 ttec Grant Income Credited To Property Plant And Equipment
GrantIncomeCreditedToPropertyPlantAndEquipment
USD
CY2009 ttec Grant Income Credited To Property Plant And Equipment
GrantIncomeCreditedToPropertyPlantAndEquipment
745000 USD
CY2008 ttec Grant Income Credited To Property Plant And Equipment
GrantIncomeCreditedToPropertyPlantAndEquipment
792000 USD
CY2009 us-gaap Payments Of Debt Issuance Costs
PaymentsOfDebtIssuanceCosts
USD
CY2010 us-gaap Payments For Repurchase Of Common Stock
PaymentsForRepurchaseOfCommonStock
80295000 USD
CY2009 us-gaap Payments For Repurchase Of Common Stock
PaymentsForRepurchaseOfCommonStock
34766000 USD
CY2008 us-gaap Payments For Repurchase Of Common Stock
PaymentsForRepurchaseOfCommonStock
89580000 USD
CY2010 ttec Payment For Contract Acquisition Costs
PaymentForContractAcquisitionCosts
USD
CY2009 ttec Payment For Contract Acquisition Costs
PaymentForContractAcquisitionCosts
3900000 USD
CY2008 ttec Payment For Contract Acquisition Costs
PaymentForContractAcquisitionCosts
USD
CY2010 ttec Gain On Legal Settlement Net Of Tax
GainOnLegalSettlementNetOfTax
3542000 USD
CY2009 ttec Gain On Legal Settlement Net Of Tax
GainOnLegalSettlementNetOfTax
USD
CY2008 ttec Gain On Legal Settlement Net Of Tax
GainOnLegalSettlementNetOfTax
USD
CY2010 us-gaap Cash Acquired From Acquisition
CashAcquiredFromAcquisition
2200000 USD

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