$TTEC
TTEC Holdings, Inc.

2010 Q4 Form 10-K Financial Statement

#000110465912014088 Filed on February 28, 2012

View on sec.gov

Income Statement

Concept 2010 Q4 2009 2008 Q4
Revenue $280.4M $1.168M $326.0M
YoY Change -0.14% -99.92% -12.27%
Cost Of Revenue $202.9M $820.5K $235.9M
YoY Change 4.59% -99.92% -15.87%
Gross Profit $77.60M $347.4K $90.10M
YoY Change -10.6% -99.91% -1.1%
Gross Profit Margin 27.67% 29.75% 27.64%
Selling, General & Admin $42.10M $180.0K $51.10M
YoY Change -4.32% -99.91% -14.69%
% of Gross Profit 54.25% 51.82% 56.71%
Research & Development
YoY Change
% of Gross Profit
Depreciation & Amortization $12.10M $57.00M $13.40M
YoY Change -10.37% -3.72% -6.94%
% of Gross Profit 15.59% 16407.69% 14.87%
Operating Expenses $54.20M $180.0K $64.40M
YoY Change -5.57% -99.91% -13.32%
Operating Profit $23.40M $100.7K $25.70M
YoY Change -20.41% -99.91% 52.98%
Interest Expense -$500.0K $3.158K -$1.100M
YoY Change -99.95% -21.43%
% of Operating Profit -2.14% 3.14% -4.28%
Other Income/Expense, Net $1.400M $2.334K -$900.0K
YoY Change 75.0% -100.05% 0.0%
Pretax Income $16.10M $103.0K $21.30M
YoY Change -46.51% -99.9% 28.31%
Income Tax $10.70M $27.48K $6.600M
% Of Pretax Income 66.46% 26.67% 30.99%
Net Earnings $4.500M $71.75K $14.10M
YoY Change -77.5% -99.9% 15.57%
Net Earnings / Revenue 1.6% 6.14% 4.33%
Basic Earnings Per Share $1.14
Diluted Earnings Per Share $74.50K $1.12 $216.3K
COMMON SHARES
Basic Shares Outstanding 62.89K shares
Diluted Shares Outstanding 64.24K shares

Balance Sheet

Concept 2010 Q4 2009 2008 Q4
SHORT-TERM ASSETS
Cash & Short-Term Investments $119.4M $109.4M $87.90M
YoY Change 9.14% 24.46% -3.62%
Cash & Equivalents $119.4M $109.4M $87.94K
Short-Term Investments
Other Short-Term Assets $47.30M $45.00M $61.60M
YoY Change 5.11% -26.95% -12.87%
Inventory
Prepaid Expenses
Receivables $233.7K $216.6M $237.0M
Other Receivables $23.90M $31.30M $18.30M
Total Short-Term Assets $424.2K $402.4M $404.9M
YoY Change -99.89% -0.62% -11.94%
LONG-TERM ASSETS
Property, Plant & Equipment $105.5K $127.0M $157.7M
YoY Change -99.92% -19.47% -9.78%
Goodwill $52.71M
YoY Change 16.48%
Intangibles
YoY Change
Long-Term Investments
YoY Change
Other Assets $37.45K $65.50M $62.20M
YoY Change -99.82% 5.31% -22.73%
Total Long-Term Assets $236.4K $237.8M $264.0M
YoY Change -99.9% -9.92% -12.15%
TOTAL ASSETS
Total Short-Term Assets $424.2K $402.4M $404.9M
Total Long-Term Assets $236.4K $237.8M $264.0M
Total Assets $660.6M $640.2M $668.9M
YoY Change 3.2% -4.29% -12.02%
SHORT-TERM LIABILITIES
YoY Change
Accounts Payable $23.60K $17.60M $26.20M
YoY Change -99.87% -32.82% -32.47%
Accrued Expenses $40.68K $85.60M $90.80M
YoY Change -99.78% -5.73% -21.99%
Deferred Revenue
YoY Change
Short-Term Debt $0.00 $0.00 $0.00
YoY Change
Long-Term Debt Due
YoY Change
Total Short-Term Liabilities $172.3K $146.0M $180.1M
YoY Change -99.88% -18.93% -3.59%
LONG-TERM LIABILITIES
Long-Term Debt $0.00 $0.00 $80.80M
YoY Change -100.0% 23.55%
Other Long-Term Liabilities $19.56K $38.30M $47.10M
YoY Change -99.9% -18.68% -11.63%
Total Long-Term Liabilities $33.55K $38.30M $127.9M
YoY Change -99.91% -70.05% 7.75%
TOTAL LIABILITIES
Total Short-Term Liabilities $172.3K $146.0M $180.1M
Total Long-Term Liabilities $33.55K $38.30M $127.9M
Total Liabilities $205.8K $189.7M $313.1M
YoY Change -99.89% -39.41% 1.29%
SHAREHOLDERS EQUITY
Retained Earnings $396.6K
YoY Change -99.89%
Common Stock
YoY Change
Preferred Stock
YoY Change
Treasury Stock (at cost) $322.9K
YoY Change -99.87%
Treasury Stock Shares 24.18M shares
Shareholders Equity $443.7M $450.4M $355.9M
YoY Change
Total Liabilities & Shareholders Equity $660.6K $640.2M $668.9M
YoY Change -99.9% -4.29% -12.02%

Cashflow Statement

Concept 2010 Q4 2009 2008 Q4
OPERATING ACTIVITIES
Net Income $4.500M $71.75K $14.10M
YoY Change -77.5% -99.9% 15.57%
Depreciation, Depletion And Amortization $12.10M $57.00M $13.40M
YoY Change -10.37% -3.72% -6.94%
Cash From Operating Activities $14.50M $160.7K $35.30M
YoY Change 81.25% -99.9% 1003.12%
INVESTING ACTIVITIES
Capital Expenditures -$9.400M $24.97K -$13.50M
YoY Change 59.32% -99.96% -21.97%
Acquisitions $0.00
YoY Change
Other Investing Activities -$12.80M -$785.0K $3.900M
YoY Change -1700.0% -81.64% -55.68%
Cash From Investing Activities -$22.20M -$29.82K -$9.600M
YoY Change 335.29% -99.95% 12.94%
FINANCING ACTIVITIES
Cash Dividend Paid
YoY Change
Common Stock Issuance & Retirement, Net $34.77K
YoY Change -99.96%
Debt Paid & Issued, Net
YoY Change
Cash From Financing Activities -32.70M -$114.9K -44.30M
YoY Change 341.89% -99.85% -288.51%
NET CHANGE
Cash From Operating Activities 14.50M $160.7K 35.30M
Cash From Investing Activities -22.20M -$29.82K -9.600M
Cash From Financing Activities -32.70M -$114.9K -44.30M
Net Change In Cash -40.40M $15.91K -18.60M
YoY Change 797.78% -99.93% -202.2%
FREE CASH FLOW
Cash From Operating Activities $14.50M $160.7K $35.30M
Capital Expenditures -$9.400M $24.97K -$13.50M
Free Cash Flow $23.90M $135.7K $48.80M
YoY Change 71.94% -99.86% 138.05%

Facts In Submission

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CY2010 us-gaap Stock Issued During Period Value Stock Options Exercised
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CY2010 us-gaap Noncontrolling Interest Increase From Business Combination
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6000 USD
CY2010 ttec Vesting Of Restricted Stock Units Issued Out Of Treasury Value
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CY2008Q4 us-gaap Stockholders Equity Including Portion Attributable To Noncontrolling Interest
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617 USD
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1783 USD
CY2010 us-gaap Share Based Compensation
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13372 USD
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128 USD
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19683 USD
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134455 USD
CY2010 us-gaap Payments To Acquire Property Plant And Equipment
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1257100 USD
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1257100 USD
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PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing
3749 USD
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4140 USD
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2792 USD
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1783 USD
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15593 USD
CY2011 us-gaap Cash And Cash Equivalents Period Increase Decrease
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36986 USD
CY2009 ttec Amortization Of Contract Acquisition Costs
AmortizationOfContractAcquisitionCosts
3450 USD
CY2009 us-gaap Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
1412 USD
CY2009 us-gaap Gain Loss On Disposition Of Assets
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CY2009 us-gaap Deferred Income Tax Expense Benefit
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6066 USD
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484 USD
CY2009 us-gaap Share Based Compensation
ShareBasedCompensation
11640 USD
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192 USD
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363 USD
CY2011 ttec Amortization Of Contract Acquisition Costs
AmortizationOfContractAcquisitionCosts
1680 USD
CY2011 us-gaap Gain Loss On Disposition Of Assets
GainLossOnDispositionOfAssets
415 USD
CY2011 us-gaap Deferred Income Tax Expense Benefit
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1658 USD
CY2011 us-gaap Excess Tax Benefit From Share Based Compensation Operating Activities
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6491 USD
CY2011 us-gaap Share Based Compensation
ShareBasedCompensation
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-3578 USD
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IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
-16502 USD
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IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
-5739 USD
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NetCashProvidedByUsedInOperatingActivities
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614200 USD
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2099 USD
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3548 USD
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14762 USD
CY2011 us-gaap Excess Tax Benefit From Share Based Compensation Financing Activities
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6491 USD
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-5773 USD
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InterestPaid
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CY2011 us-gaap Income Taxes Paid
IncomeTaxesPaid
24336 USD
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IncreaseDecreaseInAccountsReceivable
-27258 USD
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IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
8651 USD
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IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
-19142 USD
CY2009 ttec Increase Decrease In Deferred Revenue And Other Liabilities
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
-118 USD
CY2009 us-gaap Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
160672 USD
CY2009 us-gaap Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
24973 USD
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NetCashProvidedByUsedInInvestingActivities
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ProceedsFromLongTermLinesOfCredit
920960 USD
CY2009 us-gaap Repayments Of Long Term Lines Of Credit
RepaymentsOfLongTermLinesOfCredit
1001760 USD
CY2009 ttec Payments On Capital Lease Obligations And Equipment Financing
PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing
2332 USD
CY2009 us-gaap Payments Of Dividends Minority Interest
PaymentsOfDividendsMinorityInterest
3690 USD
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6159 USD
CY2009 us-gaap Excess Tax Benefit From Share Based Compensation Financing Activities
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484 USD
CY2009 us-gaap Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
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CY2009 us-gaap Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
5570 USD
CY2009 us-gaap Cash And Cash Equivalents Period Increase Decrease
CashAndCashEquivalentsPeriodIncreaseDecrease
21482 USD
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CashAndCashEquivalentsPeriodIncreaseDecrease
9961 USD
CY2009 us-gaap Interest Paid
InterestPaid
2775 USD
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24543 USD
CY2011 us-gaap Amortization Of Financing Costs
AmortizationOfFinancingCosts
589 USD
CY2009 us-gaap Payments To Acquire Businesses Net Of Cash Acquired
PaymentsToAcquireBusinessesNetOfCashAcquired
0 USD
CY2010 us-gaap Accretion Expense
AccretionExpense
132 USD
CY2011 us-gaap Payments Of Debt Issuance Costs
PaymentsOfDebtIssuanceCosts
22 USD
CY2009 us-gaap Payments Of Debt Issuance Costs
PaymentsOfDebtIssuanceCosts
0 USD
CY2011 ttec Landlord Incentives Credited To Deferred Rent
LandlordIncentivesCreditedToDeferredRent
0 USD
CY2010 ttec Landlord Incentives Credited To Deferred Rent
LandlordIncentivesCreditedToDeferredRent
810 USD
CY2009 ttec Landlord Incentives Credited To Deferred Rent
LandlordIncentivesCreditedToDeferredRent
165 USD
CY2010 us-gaap Payments Of Debt Issuance Costs
PaymentsOfDebtIssuanceCosts
2288 USD
CY2011 us-gaap Payments For Repurchase Of Common Stock
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63693 USD
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80295 USD
CY2011 us-gaap Noncash Or Part Noncash Acquisition Other Assets Acquired1
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278 USD
CY2010 us-gaap Noncash Or Part Noncash Acquisition Other Assets Acquired1
NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1
406 USD
CY2009 us-gaap Noncash Or Part Noncash Acquisition Other Assets Acquired1
NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1
183 USD
CY2009 ttec Gain On Newgen Legal Settlement Net Of Tax
GainOnNewgenLegalSettlementNetOfTax
0 USD
CY2010 ttec Gain On Newgen Legal Settlement Net Of Tax
GainOnNewgenLegalSettlementNetOfTax
3542 USD
CY2011 ttec Gain On Newgen Legal Settlement Net Of Tax
GainOnNewgenLegalSettlementNetOfTax
0 USD
CY2010 us-gaap Cash Acquired From Acquisition
CashAcquiredFromAcquisition
2202000000 USD
CY2009 us-gaap Payments For Repurchase Of Common Stock
PaymentsForRepurchaseOfCommonStock
34766 USD
CY2011 ttec Payment For Contract Acquisition Costs
PaymentForContractAcquisitionCosts
1758 USD
CY2010 ttec Payment For Contract Acquisition Costs
PaymentForContractAcquisitionCosts
0 USD
CY2009 ttec Payment For Contract Acquisition Costs
PaymentForContractAcquisitionCosts
3900 USD
CY2011 us-gaap Cash Acquired From Acquisition
CashAcquiredFromAcquisition
14000000 USD
CY2011 us-gaap Proceeds From Sale Of Property Plant And Equipment
ProceedsFromSaleOfPropertyPlantAndEquipment
2034 USD
CY2010 us-gaap Proceeds From Sale Of Property Plant And Equipment
ProceedsFromSaleOfPropertyPlantAndEquipment
0 USD
CY2009 us-gaap Proceeds From Sale Of Property Plant And Equipment
ProceedsFromSaleOfPropertyPlantAndEquipment
0 USD
CY2009 us-gaap Payments For Proceeds From Hedge Investing Activities
PaymentsForProceedsFromHedgeInvestingActivities
1727 USD
CY2010 us-gaap Payments For Proceeds From Hedge Investing Activities
PaymentsForProceedsFromHedgeInvestingActivities
0 USD
CY2011 us-gaap Payments For Proceeds From Hedge Investing Activities
PaymentsForProceedsFromHedgeInvestingActivities
0 USD
CY2011 us-gaap Accretion Expense
AccretionExpense
544 USD
CY2010 us-gaap Amortization Of Financing Costs
AmortizationOfFinancingCosts
672 USD
CY2009 us-gaap Amortization Of Financing Costs
AmortizationOfFinancingCosts
596 USD
CY2011 us-gaap Payments To Acquire Businesses Net Of Cash Acquired
PaymentsToAcquireBusinessesNetOfCashAcquired
45871 USD
CY2010 us-gaap Payments To Acquire Businesses Net Of Cash Acquired
PaymentsToAcquireBusinessesNetOfCashAcquired
12798 USD
CY2011 us-gaap Other Payments To Acquire Businesses
OtherPaymentsToAcquireBusinesses
3026 USD
CY2010 us-gaap Other Payments To Acquire Businesses
OtherPaymentsToAcquireBusinesses
0 USD
CY2009 us-gaap Other Payments To Acquire Businesses
OtherPaymentsToAcquireBusinesses
0 USD
CY2011 us-gaap Noncash Or Part Noncash Acquisition Fixed Assets Acquired1
NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1
0 USD
CY2010 us-gaap Noncash Or Part Noncash Acquisition Fixed Assets Acquired1
NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1
186 USD
CY2009 us-gaap Noncash Or Part Noncash Acquisition Fixed Assets Acquired1
NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1
3971 USD
CY2011 ttec Grant Income Credited To Property Plant And Equipment
GrantIncomeCreditedToPropertyPlantAndEquipment
110 USD
CY2010 ttec Grant Income Credited To Property Plant And Equipment
GrantIncomeCreditedToPropertyPlantAndEquipment
0 USD
CY2009 ttec Grant Income Credited To Property Plant And Equipment
GrantIncomeCreditedToPropertyPlantAndEquipment
745 USD
CY2009 us-gaap Accretion Expense
AccretionExpense
90 USD
CY2011 ttec Proceeds From Grant For Property Plant And Equipment
ProceedsFromGrantForPropertyPlantAndEquipment
357 USD
CY2010 ttec Proceeds From Grant For Property Plant And Equipment
ProceedsFromGrantForPropertyPlantAndEquipment
0 USD
CY2009 ttec Proceeds From Grant For Property Plant And Equipment
ProceedsFromGrantForPropertyPlantAndEquipment
785 USD
CY2011 ttec Investment In Deconsolidated Subsidiary
InvestmentInDeconsolidatedSubsidiary
0 USD
CY2010 ttec Investment In Deconsolidated Subsidiary
InvestmentInDeconsolidatedSubsidiary
3600 USD
CY2009 ttec Investment In Deconsolidated Subsidiary
InvestmentInDeconsolidatedSubsidiary
0 USD
CY2009Q4 us-gaap Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
109424 USD
CY2008Q4 us-gaap Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
87942 USD

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