$TTEC
TTEC Holdings, Inc. Stock $ttec

$ttec Overview Financials Valuation SEC Filings Company Website

2011 Q1 Form 10-Q Financial Statement

#000095012311043918 Filed on May 03, 2011

Income Statement

Concept	2011 Q1	2010 Q1
Revenue	$281.0M	$271.5M
YoY Change	3.48%	-10.68%
Cost Of Revenue	$199.1M	$194.6M
YoY Change	2.31%	-11.05%
Gross Profit	$81.86M	$76.91M
YoY Change	6.44%	-9.73%
Gross Profit Margin	29.13%	28.32%
Selling, General & Admin	$47.80M	$43.41M
YoY Change	10.12%	-10.5%
% of Gross Profit	58.4%	56.44%
Research & Development
YoY Change
% of Gross Profit
Depreciation & Amortization	$11.60M	$12.70M
YoY Change	-8.66%	-9.93%
% of Gross Profit	14.17%	16.51%
Operating Expenses	$47.80M	$43.41M
YoY Change	10.12%	-30.66%
Operating Profit	$21.49M	$19.31M
YoY Change	11.31%	-14.57%
Interest Expense	$1.380K	$817.0K
YoY Change	-99.83%
% of Operating Profit	0.01%	4.23%
Other Income/Expense, Net	-$270.0K	-$211.0K
YoY Change	27.96%	-126.38%
Pretax Income	$21.22K	$19.10M
YoY Change	-99.89%	-9.5%
Income Tax	-$9.849M	$5.054M
% Of Pretax Income	-46413.76%	26.47%
Net Earnings	$10.47M	$13.29M
YoY Change	-21.18%	-12.01%
Net Earnings / Revenue	3.73%	4.89%
Basic Earnings Per Share	$0.18	$0.21
Diluted Earnings Per Share	$0.18	$0.21
COMMON SHARES
Basic Shares Outstanding	57.19M shares	61.88K shares
Diluted Shares Outstanding	58.80M shares	63.48K shares

Balance Sheet

Concept	2011 Q1	2010 Q1
SHORT-TERM ASSETS
Cash & Short-Term Investments	$189.7M	$133.9M
YoY Change	41.67%	46.82%
Cash & Equivalents	$189.7K	$133.9M
Short-Term Investments
Other Short-Term Assets	$39.80M	$47.40M
YoY Change	-16.03%	-20.6%
Inventory
Prepaid Expenses
Receivables	$224.7M	$200.1M
Other Receivables	$26.10M	$25.20M
Total Short-Term Assets	$480.3M	$406.5M
YoY Change	18.16%	3.07%
LONG-TERM ASSETS
Property, Plant & Equipment	$98.57M	$122.4M
YoY Change	-19.47%	-17.52%
Goodwill	$52.77M
YoY Change
Intangibles
YoY Change
Long-Term Investments
YoY Change
Other Assets	$42.30M	$65.30M
YoY Change	-35.22%	18.51%
Total Long-Term Assets	$230.2M	$232.9M
YoY Change	-1.18%	-5.94%
TOTAL ASSETS
Total Short-Term Assets	$480.3M	$406.5M
Total Long-Term Assets	$230.2M	$232.9M
Total Assets	$710.5M	$639.4M
YoY Change	11.12%	-0.4%
SHORT-TERM LIABILITIES
YoY Change
Accounts Payable	$19.40M	$28.70M
YoY Change	-32.39%	13.44%
Accrued Expenses	$33.84M	$87.90M
YoY Change	-61.5%	-1.46%
Deferred Revenue
YoY Change
Short-Term Debt	$0.00	$0.00
YoY Change
Long-Term Debt Due
YoY Change
Total Short-Term Liabilities	$160.2M	$148.0M
YoY Change	8.24%	-18.82%
LONG-TERM LIABILITIES
Long-Term Debt	$79.50M	$0.00
YoY Change		-100.0%
Other Long-Term Liabilities	$21.16M	$35.40M
YoY Change	-40.22%	-14.7%
Total Long-Term Liabilities	$113.0M	$35.40M
YoY Change	219.23%	-60.14%
TOTAL LIABILITIES
Total Short-Term Liabilities	$160.2M	$148.0M
Total Long-Term Liabilities	$113.0M	$35.40M
Total Liabilities	$273.2M	$189.1M
YoY Change	44.48%	-31.49%
SHAREHOLDERS EQUITY
Retained Earnings	$407.1M
YoY Change
Common Stock
YoY Change
Preferred Stock
YoY Change
Treasury Stock (at cost)	$348.5M
YoY Change
Treasury Stock Shares	25.18M shares
Shareholders Equity	$426.2M	$450.3M
YoY Change
Total Liabilities & Shareholders Equity	$710.5M	$639.4M
YoY Change	11.12%	-0.4%

Cashflow Statement

Concept	2011 Q1	2010 Q1
OPERATING ACTIVITIES
Net Income	$10.47M	$13.29M
YoY Change	-21.18%	-12.01%
Depreciation, Depletion And Amortization	$11.60M	$12.70M
YoY Change	-8.66%	-9.93%
Cash From Operating Activities	$24.61K	$51.43M
YoY Change	-99.95%	-4.76%
INVESTING ACTIVITIES
Capital Expenditures	$3.870K	$6.608M
YoY Change	-99.94%	-177.74%
Acquisitions	$0.00
YoY Change
Other Investing Activities	$0.00
YoY Change
Cash From Investing Activities	-$3.870K	-$6.608M
YoY Change	-99.94%	-22.26%
FINANCING ACTIVITIES
Cash Dividend Paid
YoY Change
Common Stock Issuance & Retirement, Net	$33.83K	$19.57M
YoY Change	-99.83%	-1187.11%
Debt Paid & Issued, Net
YoY Change
Cash From Financing Activities	$47.94K	-$20.86M
YoY Change	-100.23%	-42.38%
NET CHANGE
Cash From Operating Activities	$24.61K	$51.43M
Cash From Investing Activities	-$3.870K	-$6.608M
Cash From Financing Activities	$47.94K	-$20.86M
Net Change In Cash	$68.68K	$23.97M
YoY Change	-99.71%	157.71%
FREE CASH FLOW
Cash From Operating Activities	$24.61K	$51.43M
Capital Expenditures	$3.870K	$6.608M
Free Cash Flow	$20.74K	$44.82M
YoY Change	-99.95%	-28.28%

Facts In Submission

Frame	Concept Type	Concept / XBRL Key	Value	Unit
CY2011Q1	dei	Entity Registrant Name EntityRegistrantName	TELETECH HOLDINGS INC
CY2011Q1	dei	Entity Central Index Key EntityCentralIndexKey	0001013880
CY2011Q1	dei	Document Type DocumentType	10-Q
CY2011Q1	dei	Document Period End Date DocumentPeriodEndDate	2011-03-31
CY2011Q1	dei	Amendment Flag AmendmentFlag	false
CY2011Q1	dei	Document Fiscal Year Focus DocumentFiscalYearFocus	2011
CY2011Q1	dei	Document Fiscal Period Focus DocumentFiscalPeriodFocus	Q1
CY2011Q1	dei	Current Fiscal Year End Date CurrentFiscalYearEndDate	--12-31
CY2011Q1	dei	Entity Well Known Seasoned Issuer EntityWellKnownSeasonedIssuer	No
CY2011Q1	dei	Entity Voluntary Filers EntityVoluntaryFilers	No
CY2011Q1	dei	Entity Current Reporting Status EntityCurrentReportingStatus	Yes
CY2011Q1	dei	Entity Filer Category EntityFilerCategory	Accelerated Filer
CY2010Q2	dei	Entity Public Float EntityPublicFloat	372485127	USD
CY2011Q2	dei	Entity Common Stock Shares Outstanding EntityCommonStockSharesOutstanding	56731554	shares
CY2011Q1	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	189707000	USD
CY2011Q1	us-gaap	Accounts Receivable Net Current AccountsReceivableNetCurrent	224665000	USD
CY2011Q1	ttec	Prepaids And Other Current Assets PrepaidsAndOtherCurrentAssets	30543000	USD
CY2011Q1	us-gaap	Deferred Tax Assets Net Current DeferredTaxAssetsNetCurrent	9275000	USD
CY2011Q1	us-gaap	Income Taxes Receivable IncomeTaxesReceivable	26138000	USD
CY2011Q1	us-gaap	Assets Current AssetsCurrent	480328000	USD
CY2011Q1	us-gaap	Property Plant And Equipment Net PropertyPlantAndEquipmentNet	98569000	USD
CY2011Q1	us-gaap	Goodwill Goodwill	52767000	USD
CY2011Q1	ttec	Contract Acquisition Costs Net ContractAcquisitionCostsNet	2147000	USD
CY2011Q1	us-gaap	Deferred Tax Assets Net Noncurrent DeferredTaxAssetsNetNoncurrent	34379000	USD
CY2011Q1	us-gaap	Other Assets Noncurrent OtherAssetsNoncurrent	42300000	USD
CY2011Q1	us-gaap	Assets Noncurrent AssetsNoncurrent	230162000	USD
CY2011Q1	us-gaap	Assets Assets	710490000	USD
CY2011Q1	us-gaap	Accounts Payable Current AccountsPayableCurrent	19404000	USD
CY2011Q1	us-gaap	Employee Related Liabilities Current EmployeeRelatedLiabilitiesCurrent	78547000	USD
CY2011Q1	us-gaap	Accrued Liabilities Current AccruedLiabilitiesCurrent	33838000	USD
CY2011Q1	us-gaap	Accrued Income Taxes Current AccruedIncomeTaxesCurrent	10073000	USD
CY2011Q1	us-gaap	Deferred Tax Liabilities Current DeferredTaxLiabilitiesCurrent	1861000	USD
CY2011Q1	us-gaap	Deferred Revenue Current DeferredRevenueCurrent	4776000	USD
CY2011Q1	us-gaap	Other Liabilities Current OtherLiabilitiesCurrent	11701000	USD
CY2011Q1	us-gaap	Liabilities Current LiabilitiesCurrent	160200000	USD
CY2011Q1	us-gaap	Long Term Line Of Credit LongTermLineOfCredit	79500000	USD
CY2011Q1	ttec	Negative Investment In Deconsolidated Subsidiary NegativeInvestmentInDeconsolidatedSubsidiary	76000	USD
CY2011Q1	us-gaap	Deferred Tax Liabilities Noncurrent DeferredTaxLiabilitiesNoncurrent	3404000	USD
CY2011Q1	us-gaap	Deferred Rent Credit DeferredRentCredit	8865000	USD
CY2011Q1	us-gaap	Other Liabilities Noncurrent OtherLiabilitiesNoncurrent	21163000	USD
CY2011Q1	us-gaap	Liabilities Noncurrent LiabilitiesNoncurrent	113008000	USD
CY2011Q1	us-gaap	Liabilities Liabilities	273208000	USD
CY2011Q1	us-gaap	Commitments And Contingencies2009 CommitmentsAndContingencies2009
CY2011Q1	us-gaap	Preferred Stock Value PreferredStockValue	0	USD
CY2011Q1	us-gaap	Common Stock Value Outstanding CommonStockValueOutstanding	569000	USD
CY2011Q1	us-gaap	Additional Paid In Capital AdditionalPaidInCapital	343068000	USD
CY2011Q1	us-gaap	Treasury Stock Value TreasuryStockValue	348463000	USD
CY2011Q1	us-gaap	Accumulated Other Comprehensive Income Loss Net Of Tax AccumulatedOtherComprehensiveIncomeLossNetOfTax	23980000	USD
CY2011Q1	us-gaap	Retained Earnings Accumulated Deficit RetainedEarningsAccumulatedDeficit	407075000	USD
CY2011Q1	us-gaap	Minority Interest MinorityInterest	11053000	USD
CY2011Q1	us-gaap	Stockholders Equity Including Portion Attributable To Noncontrolling Interest StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest	437282000	USD
CY2011Q1	us-gaap	Liabilities And Stockholders Equity LiabilitiesAndStockholdersEquity	710490000	USD
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CY2010Q4	us-gaap	Stockholders Equity Including Portion Attributable To Noncontrolling Interest StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest	454818000	USD
CY2010Q4	us-gaap	Minority Interest MinorityInterest	11092000	USD
CY2010Q4	us-gaap	Retained Earnings Accumulated Deficit RetainedEarningsAccumulatedDeficit	396602000	USD
CY2010Q4	us-gaap	Accumulated Other Comprehensive Income Loss Net Of Tax AccumulatedOtherComprehensiveIncomeLossNetOfTax	20334000	USD
CY2010Q4	us-gaap	Treasury Stock Value TreasuryStockValue	322946000	USD
CY2010Q4	us-gaap	Additional Paid In Capital AdditionalPaidInCapital	349157000	USD
CY2010Q4	us-gaap	Common Stock Value Outstanding CommonStockValueOutstanding	579000	USD
CY2010Q4	us-gaap	Preferred Stock Value PreferredStockValue	0	USD
CY2010	us-gaap	Commitments And Contingencies2009 CommitmentsAndContingencies2009
CY2010Q4	us-gaap	Liabilities Liabilities	205805000	USD
CY2010Q4	us-gaap	Liabilities Noncurrent LiabilitiesNoncurrent	33554000	USD
CY2010Q4	us-gaap	Other Liabilities Noncurrent OtherLiabilitiesNoncurrent	19556000	USD
CY2010Q4	us-gaap	Deferred Rent Credit DeferredRentCredit	10363000	USD
CY2010Q4	us-gaap	Deferred Tax Liabilities Noncurrent DeferredTaxLiabilitiesNoncurrent	3559000	USD
CY2010Q4	ttec	Negative Investment In Deconsolidated Subsidiary NegativeInvestmentInDeconsolidatedSubsidiary	76000	USD
CY2010Q4	us-gaap	Long Term Line Of Credit LongTermLineOfCredit	0	USD
CY2010Q4	us-gaap	Liabilities Current LiabilitiesCurrent	172251000	USD
CY2010Q4	us-gaap	Other Liabilities Current OtherLiabilitiesCurrent	4584000	USD
CY2010Q4	us-gaap	Deferred Revenue Current DeferredRevenueCurrent	5570000	USD
CY2010Q4	us-gaap	Deferred Tax Liabilities Current DeferredTaxLiabilitiesCurrent	2235000	USD
CY2010Q4	us-gaap	Accrued Income Taxes Current AccruedIncomeTaxesCurrent	23175000	USD
CY2011Q1	us-gaap	Common Stock Shares Outstanding CommonStockSharesOutstanding	56874124	shares
CY2010Q4	us-gaap	Accrued Liabilities Current AccruedLiabilitiesCurrent	40682000	USD
CY2010Q4	us-gaap	Employee Related Liabilities Current EmployeeRelatedLiabilitiesCurrent	72406000	USD
CY2010Q4	us-gaap	Accounts Payable Current AccountsPayableCurrent	23599000	USD
CY2010Q4	us-gaap	Assets Assets	660623000	USD
CY2010Q4	us-gaap	Assets Noncurrent AssetsNoncurrent	236407000	USD
CY2010Q4	us-gaap	Other Assets Noncurrent OtherAssetsNoncurrent	37446000	USD
CY2010Q4	us-gaap	Deferred Tax Assets Net Noncurrent DeferredTaxAssetsNetNoncurrent	37944000	USD
CY2010Q4	ttec	Contract Acquisition Costs Net ContractAcquisitionCostsNet	2782000	USD
CY2010Q4	us-gaap	Goodwill Goodwill	52707000	USD
CY2010Q4	us-gaap	Property Plant And Equipment Net PropertyPlantAndEquipmentNet	105528000	USD
CY2010Q4	us-gaap	Assets Current AssetsCurrent	424216000	USD
CY2010Q4	us-gaap	Income Taxes Receivable IncomeTaxesReceivable	23869000	USD
CY2010Q4	us-gaap	Deferred Tax Assets Net Current DeferredTaxAssetsNetCurrent	8770000	USD
CY2010Q4	ttec	Prepaids And Other Current Assets PrepaidsAndOtherCurrentAssets	38486000	USD
CY2010Q4	us-gaap	Accounts Receivable Net Current AccountsReceivableNetCurrent	233706000	USD
CY2010Q4	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	119385000	USD
CY2010Q4	us-gaap	Preferred Stock Par Or Stated Value Per Share PreferredStockParOrStatedValuePerShare	0.01	USD
CY2010Q4	us-gaap	Preferred Stock Shares Authorized PreferredStockSharesAuthorized	10000000	shares
CY2010Q4	us-gaap	Preferred Stock Shares Outstanding PreferredStockSharesOutstanding	0	shares
CY2010Q4	us-gaap	Common Stock Par Or Stated Value Per Share CommonStockParOrStatedValuePerShare	0.01	USD
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CY2010Q4	us-gaap	Common Stock Shares Outstanding CommonStockSharesOutstanding	57875269	shares
CY2010Q4	us-gaap	Treasury Stock Shares TreasuryStockShares	24179176	shares
CY2011Q1	us-gaap	Preferred Stock Par Or Stated Value Per Share PreferredStockParOrStatedValuePerShare	0.01	USD
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CY2011Q1	us-gaap	Treasury Stock Shares TreasuryStockShares	25178129	shares
CY2011Q1	us-gaap	Sales Revenue Services Net SalesRevenueServicesNet	280979000	USD
CY2011Q1	us-gaap	Cost Of Services CostOfServices	199121000	USD
CY2011Q1	us-gaap	Selling General And Administrative Expense SellingGeneralAndAdministrativeExpense	47801000	USD
CY2011Q1	us-gaap	Depreciation And Amortization DepreciationAndAmortization	11598000	USD
CY2011Q1	us-gaap	Restructuring Charges RestructuringCharges	739000	USD
CY2011Q1	us-gaap	Asset Impairment Charges AssetImpairmentCharges	230000	USD
CY2011Q1	us-gaap	Costs And Expenses CostsAndExpenses	259489000	USD
CY2011Q1	us-gaap	Operating Income Loss OperatingIncomeLoss	21490000	USD
CY2011Q1	us-gaap	Investment Income Interest InvestmentIncomeInterest	666000	USD
CY2011Q1	us-gaap	Interest Expense InterestExpense	1380000	USD
CY2011Q1	us-gaap	Other Nonoperating Income Expense OtherNonoperatingIncomeExpense	444000	USD
CY2011Q1	us-gaap	Nonoperating Income Expense NonoperatingIncomeExpense	-270000	USD
CY2011Q1	us-gaap	Income Loss From Continuing Operations Before Income Taxes Minority Interest And Income Loss From Equity Method Investments IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments	21220000	USD
CY2011Q1	us-gaap	Income Tax Expense Benefit IncomeTaxExpenseBenefit	9849000	USD
CY2011Q1	us-gaap	Profit Loss ProfitLoss	11371000	USD
CY2011Q1	us-gaap	Net Income Loss Attributable To Noncontrolling Interest NetIncomeLossAttributableToNoncontrollingInterest	898000	USD
CY2011Q1	us-gaap	Net Income Loss NetIncomeLoss	10473000	USD
CY2011Q1	us-gaap	Weighted Average Number Of Shares Outstanding Basic WeightedAverageNumberOfSharesOutstandingBasic	57190	shares
CY2011Q1	us-gaap	Adjustments To Additional Paid In Capital Tax Effect From Share Based Compensation AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation	1388000	USD
CY2011Q1	us-gaap	Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue	3760000	USD
CY2010Q1	us-gaap	Repayments Of Long Term Lines Of Credit RepaymentsOfLongTermLinesOfCredit	215150000	USD
CY2010Q1	ttec	Payments On Capital Lease Obligations And Equipment Financing PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing	951000	USD
CY2010Q1	us-gaap	Net Cash Provided By Used In Financing Activities NetCashProvidedByUsedInFinancingActivities	-20857000	USD
CY2010Q1	us-gaap	Payments Of Dividends Minority Interest PaymentsOfDividendsMinorityInterest	1260000	USD
CY2010Q1	us-gaap	Proceeds From Stock Options Exercised ProceedsFromStockOptionsExercised	814000	USD
CY2010Q1	us-gaap	Excess Tax Benefit From Share Based Compensation Financing Activities ExcessTaxBenefitFromShareBasedCompensationFinancingActivities	108000	USD
CY2010Q1	us-gaap	Payments For Repurchase Of Common Stock PaymentsForRepurchaseOfCommonStock	19568000	USD
CY2010Q1	us-gaap	Payments Of Debt Issuance Costs PaymentsOfDebtIssuanceCosts	0	USD
CY2010Q1	us-gaap	Effect Of Exchange Rate On Cash And Cash Equivalents EffectOfExchangeRateOnCashAndCashEquivalents	507000	USD
CY2010Q1	us-gaap	Cash And Cash Equivalents Period Increase Decrease CashAndCashEquivalentsPeriodIncreaseDecrease	24474000	USD
CY2011Q1	us-gaap	Treasury Stock Value Acquired Cost Method TreasuryStockValueAcquiredCostMethod	-33829000	USD
CY2011Q1	us-gaap	Weighted Average Number Of Diluted Shares Outstanding WeightedAverageNumberOfDilutedSharesOutstanding	58797	shares
CY2011Q1	us-gaap	Earnings Per Share Basic EarningsPerShareBasic	0.18
CY2011Q1	us-gaap	Earnings Per Share Diluted EarningsPerShareDiluted	0.18
CY2010Q1	us-gaap	Sales Revenue Services Net SalesRevenueServicesNet	271526000	USD
CY2010Q1	us-gaap	Cost Of Services CostOfServices	194618000	USD
CY2010Q1	us-gaap	Selling General And Administrative Expense SellingGeneralAndAdministrativeExpense	43408000	USD
CY2010Q1	us-gaap	Depreciation And Amortization DepreciationAndAmortization	12724000	USD
CY2010Q1	us-gaap	Restructuring Charges RestructuringCharges	1469000	USD
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CY2010Q1	us-gaap	Costs And Expenses CostsAndExpenses	252219000	USD
CY2010Q1	us-gaap	Operating Income Loss OperatingIncomeLoss	19307000	USD
CY2010Q1	us-gaap	Investment Income Interest InvestmentIncomeInterest	574000	USD
CY2010Q1	us-gaap	Interest Expense InterestExpense	817000	USD
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CY2010Q1	us-gaap	Nonoperating Income Expense NonoperatingIncomeExpense	-211000	USD
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CY2010Q1	us-gaap	Income Tax Expense Benefit IncomeTaxExpenseBenefit	5054000	USD
CY2010Q1	us-gaap	Profit Loss ProfitLoss	14042000	USD
CY2010Q1	us-gaap	Net Income Loss Attributable To Noncontrolling Interest NetIncomeLossAttributableToNoncontrollingInterest	755000	USD
CY2010Q1	us-gaap	Net Income Loss NetIncomeLoss	13287000	USD
CY2010Q1	us-gaap	Weighted Average Number Of Shares Outstanding Basic WeightedAverageNumberOfSharesOutstandingBasic	61877	shares
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CY2010Q1	us-gaap	Earnings Per Share Basic EarningsPerShareBasic	0.21
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CY2011Q1	us-gaap	Minority Interest Decrease From Distributions To Noncontrolling Interest Holders MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders	-990000	USD
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CY2011Q1	us-gaap	Other Comprehensive Income Derivatives Qualifying As Hedges Net Of Tax Period Increase Decrease OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease	-1457000	USD
CY2011Q1	us-gaap	Stock Issued During Period Value Stock Options Exercised StockIssuedDuringPeriodValueStockOptionsExercised	1750000	USD
CY2011Q1	us-gaap	Other Comprehensive Income Defined Benefit Plans Adjustment Net Of Tax Period Increase Decrease OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease	110000	USD
CY2011Q1	ttec	Vesting Of Restricted Stock Units Issued Out Of Treasury Value VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue	-4685000	USD
CY2010Q1	ttec	Amortization Of Contract Acquisition Costs AmortizationOfContractAcquisitionCosts	928000	USD
CY2010Q1	us-gaap	Amortization Of Financing Costs AmortizationOfFinancingCosts	149000	USD
CY2010Q1	us-gaap	Provision For Doubtful Accounts ProvisionForDoubtfulAccounts	304000	USD
CY2010Q1	us-gaap	Gain Loss On Disposition Of Assets GainLossOnDispositionOfAssets	49000	USD
CY2010Q1	us-gaap	Deferred Income Tax Expense Benefit DeferredIncomeTaxExpenseBenefit	1564000	USD
CY2010Q1	us-gaap	Excess Tax Benefit From Share Based Compensation Operating Activities ExcessTaxBenefitFromShareBasedCompensationOperatingActivities	0	USD
CY2010Q1	us-gaap	Share Based Compensation ShareBasedCompensation	3188000	USD
CY2010Q1	us-gaap	Gain Loss On Foreign Currency Derivatives Recorded In Earnings Net GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet	-60000	USD
CY2010Q1	us-gaap	Increase Decrease In Accounts Receivable IncreaseDecreaseInAccountsReceivable	-15016000	USD
CY2010Q1	us-gaap	Increase Decrease In Prepaid Deferred Expense And Other Assets IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets	-5519000	USD
CY2010Q1	us-gaap	Increase Decrease In Accounts Payable And Accrued Liabilities IncreaseDecreaseInAccountsPayableAndAccruedLiabilities	9242000	USD
CY2010Q1	ttec	Increase Decrease In Deferred Revenue And Other Liabilities IncreaseDecreaseInDeferredRevenueAndOtherLiabilities	-11255000	USD
CY2010Q1	us-gaap	Net Cash Provided By Used In Operating Activities NetCashProvidedByUsedInOperatingActivities	51432000	USD
CY2010Q1	us-gaap	Payments To Acquire Property Plant And Equipment PaymentsToAcquirePropertyPlantAndEquipment	6608000	USD
CY2010Q1	us-gaap	Net Cash Provided By Used In Investing Activities NetCashProvidedByUsedInInvestingActivities	-6608000	USD
CY2010Q1	us-gaap	Proceeds From Long Term Lines Of Credit ProceedsFromLongTermLinesOfCredit	215150000	USD
CY2010Q1	us-gaap	Interest Paid InterestPaid	802000	USD
CY2010Q1	us-gaap	Income Taxes Paid IncomeTaxesPaid	1197000	USD
CY2010Q1	ttec	Acquisition Of Equipment Through Installment Purchase Agreements AcquisitionOfEquipmentThroughInstallmentPurchaseAgreements	186000	USD
CY2011Q1	ttec	Amortization Of Contract Acquisition Costs AmortizationOfContractAcquisitionCosts	635000	USD
CY2011Q1	us-gaap	Amortization Of Financing Costs AmortizationOfFinancingCosts	228000	USD
CY2011Q1	us-gaap	Provision For Doubtful Accounts ProvisionForDoubtfulAccounts	0	USD
CY2011Q1	us-gaap	Gain Loss On Disposition Of Assets GainLossOnDispositionOfAssets	208000	USD
CY2011Q1	us-gaap	Deferred Income Tax Expense Benefit DeferredIncomeTaxExpenseBenefit	5361000	USD
CY2011Q1	us-gaap	Excess Tax Benefit From Share Based Compensation Operating Activities ExcessTaxBenefitFromShareBasedCompensationOperatingActivities	678000	USD
CY2011Q1	us-gaap	Share Based Compensation ShareBasedCompensation	3760000	USD
CY2011Q1	us-gaap	Gain Loss On Foreign Currency Derivatives Recorded In Earnings Net GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet	35000	USD
CY2011Q1	us-gaap	Increase Decrease In Accounts Receivable IncreaseDecreaseInAccountsReceivable	-11627000	USD
CY2011Q1	us-gaap	Increase Decrease In Prepaid Deferred Expense And Other Assets IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets	1774000	USD
CY2011Q1	us-gaap	Increase Decrease In Accounts Payable And Accrued Liabilities IncreaseDecreaseInAccountsPayableAndAccruedLiabilities	-23665000	USD
CY2011Q1	ttec	Increase Decrease In Deferred Revenue And Other Liabilities IncreaseDecreaseInDeferredRevenueAndOtherLiabilities	6158000	USD
CY2011Q1	us-gaap	Net Cash Provided By Used In Operating Activities NetCashProvidedByUsedInOperatingActivities	24608000	USD
CY2011Q1	us-gaap	Payments To Acquire Property Plant And Equipment PaymentsToAcquirePropertyPlantAndEquipment	3870000	USD
CY2011Q1	us-gaap	Net Cash Provided By Used In Investing Activities NetCashProvidedByUsedInInvestingActivities	-3870000	USD
CY2011Q1	us-gaap	Proceeds From Long Term Lines Of Credit ProceedsFromLongTermLinesOfCredit	258900000	USD
CY2011Q1	us-gaap	Repayments Of Long Term Lines Of Credit RepaymentsOfLongTermLinesOfCredit	179400000	USD
CY2011Q1	ttec	Payments On Capital Lease Obligations And Equipment Financing PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing	537000	USD
CY2011Q1	us-gaap	Payments Of Dividends Minority Interest PaymentsOfDividendsMinorityInterest	990000	USD
CY2011Q1	us-gaap	Proceeds From Stock Options Exercised ProceedsFromStockOptionsExercised	1750000	USD
CY2011Q1	us-gaap	Excess Tax Benefit From Share Based Compensation Financing Activities ExcessTaxBenefitFromShareBasedCompensationFinancingActivities	2066000	USD
CY2011Q1	us-gaap	Payments For Repurchase Of Common Stock PaymentsForRepurchaseOfCommonStock	33829000	USD
CY2011Q1	us-gaap	Payments Of Debt Issuance Costs PaymentsOfDebtIssuanceCosts	22000	USD
CY2011Q1	us-gaap	Net Cash Provided By Used In Financing Activities NetCashProvidedByUsedInFinancingActivities	47938000	USD
CY2011Q1	us-gaap	Effect Of Exchange Rate On Cash And Cash Equivalents EffectOfExchangeRateOnCashAndCashEquivalents	1646000	USD
CY2011Q1	us-gaap	Cash And Cash Equivalents Period Increase Decrease CashAndCashEquivalentsPeriodIncreaseDecrease	70322000	USD
CY2011Q1	us-gaap	Interest Paid InterestPaid	1050000	USD
CY2011Q1	us-gaap	Income Taxes Paid IncomeTaxesPaid	11860000	USD
CY2011Q1	ttec	Acquisition Of Equipment Through Installment Purchase Agreements AcquisitionOfEquipmentThroughInstallmentPurchaseAgreements	0	USD
CY2009Q4	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	109424000	USD
CY2010Q1	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	133898000	USD

Files In Submission

Name	View Source	Status
0000950123-11-043918-index-headers.html	Edgar Link	pending
0000950123-11-043918-index.html	Edgar Link	pending
0000950123-11-043918.txt	Edgar Link	pending
0000950123-11-043918-xbrl.zip	Edgar Link	pending
d81857e10vq.htm	Edgar Link	pending
d81857exv31w1.htm	Edgar Link	pending
d81857exv31w2.htm	Edgar Link	pending
d81857exv32w1.htm	Edgar Link	pending
d81857exv32w2.htm	Edgar Link	pending
defnref.xml	Edgar Link	unprocessable
FilingSummary.xml	Edgar Link	unprocessable
Financial_Report.xls	Edgar Link	pending
R1.xml	Edgar Link	unprocessable
R10.xml	Edgar Link	unprocessable
R11.xml	Edgar Link	unprocessable
R12.xml	Edgar Link	unprocessable
R13.xml	Edgar Link	unprocessable
R14.xml	Edgar Link	unprocessable
R15.xml	Edgar Link	unprocessable
R16.xml	Edgar Link	unprocessable
R17.xml	Edgar Link	unprocessable
R18.xml	Edgar Link	unprocessable
R19.xml	Edgar Link	unprocessable
R2.xml	Edgar Link	unprocessable
R20.xml	Edgar Link	unprocessable
R3.xml	Edgar Link	unprocessable
R4.xml	Edgar Link	unprocessable
R5.xml	Edgar Link	unprocessable
R6.xml	Edgar Link	unprocessable
R7.xml	Edgar Link	unprocessable
R8.xml	Edgar Link	unprocessable
R9.xml	Edgar Link	unprocessable
ttec-20110331.xml	Edgar Link	completed
ttec-20110331.xsd	Edgar Link	pending
ttec-20110331_cal.xml	Edgar Link	unprocessable
ttec-20110331_def.xml	Edgar Link	unprocessable
ttec-20110331_lab.xml	Edgar Link	unprocessable
ttec-20110331_pre.xml	Edgar Link	unprocessable

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$TTEC
TTEC Holdings, Inc. Stock $ttec

2011 Q1 Form 10-Q Financial Statement

#000095012311043918 Filed on May 03, 2011

Income Statement

Balance Sheet

Cashflow Statement

Facts In Submission

Files In Submission

$TTEC TTEC Holdings, Inc. Stock $ttec

2011 Q1 Form 10-Q Financial Statement

#000095012311043918 Filed on May 03, 2011

Income Statement

Balance Sheet

Cashflow Statement

Facts In Submission

Files In Submission

$TTEC
TTEC Holdings, Inc. Stock $ttec