2012 Q1 Form 10-Q Financial Statement
#000110465912031432 Filed on May 01, 2012
Income Statement
Concept | 2012 Q1 | 2011 Q1 |
---|---|---|
Revenue | $292.7M | $281.0M |
YoY Change | 4.16% | 3.48% |
Cost Of Revenue | $211.9M | $199.1M |
YoY Change | 6.42% | 2.31% |
Gross Profit | $80.76M | $81.86M |
YoY Change | -1.34% | 6.44% |
Gross Profit Margin | 27.6% | 29.13% |
Selling, General & Admin | $48.14M | $47.80M |
YoY Change | 0.7% | 10.12% |
% of Gross Profit | 59.6% | 58.4% |
Research & Development | ||
YoY Change | ||
% of Gross Profit | ||
Depreciation & Amortization | $10.10M | $11.60M |
YoY Change | -12.93% | -8.66% |
% of Gross Profit | 12.51% | 14.17% |
Operating Expenses | $48.14M | $47.80M |
YoY Change | 0.7% | 10.12% |
Operating Profit | $18.75M | $21.49M |
YoY Change | -12.75% | 11.31% |
Interest Expense | $1.098M | $1.380K |
YoY Change | 79465.22% | -99.83% |
% of Operating Profit | 5.86% | 0.01% |
Other Income/Expense, Net | -$80.00K | -$270.0K |
YoY Change | -70.37% | 27.96% |
Pretax Income | $18.67M | $21.22K |
YoY Change | 87883.03% | -99.89% |
Income Tax | -$1.853M | -$9.849M |
% Of Pretax Income | -9.93% | -46413.76% |
Net Earnings | $15.88M | $10.47M |
YoY Change | 51.64% | -21.18% |
Net Earnings / Revenue | 5.43% | 3.73% |
Basic Earnings Per Share | $0.28 | $0.18 |
Diluted Earnings Per Share | $0.28 | $0.18 |
COMMON SHARES | ||
Basic Shares Outstanding | 56.49M shares | 57.19M shares |
Diluted Shares Outstanding | 57.42M shares | 58.80M shares |
Balance Sheet
Concept | 2012 Q1 | 2011 Q1 |
---|---|---|
SHORT-TERM ASSETS | ||
Cash & Short-Term Investments | $172.8M | $189.7M |
YoY Change | -8.91% | 41.67% |
Cash & Equivalents | $172.8M | $189.7K |
Short-Term Investments | ||
Other Short-Term Assets | $66.50M | $39.80M |
YoY Change | 67.09% | -16.03% |
Inventory | ||
Prepaid Expenses | ||
Receivables | $244.2K | $224.7M |
Other Receivables | $5.900M | $26.10M |
Total Short-Term Assets | $489.3K | $480.3M |
YoY Change | -99.9% | 18.16% |
LONG-TERM ASSETS | ||
Property, Plant & Equipment | $98.65K | $98.57M |
YoY Change | -99.9% | -19.47% |
Goodwill | $74.07K | $52.77M |
YoY Change | -99.86% | |
Intangibles | ||
YoY Change | ||
Long-Term Investments | ||
YoY Change | ||
Other Assets | $74.80K | $42.30M |
YoY Change | -99.82% | -35.22% |
Total Long-Term Assets | $281.8K | $230.2M |
YoY Change | -99.88% | -1.18% |
TOTAL ASSETS | ||
Total Short-Term Assets | $489.3K | $480.3M |
Total Long-Term Assets | $281.8K | $230.2M |
Total Assets | $771.1K | $710.5M |
YoY Change | -99.89% | 11.12% |
SHORT-TERM LIABILITIES | ||
YoY Change | ||
Accounts Payable | $20.79K | $19.40M |
YoY Change | -99.89% | -32.39% |
Accrued Expenses | $29.78K | $33.84M |
YoY Change | -99.91% | -61.5% |
Deferred Revenue | ||
YoY Change | ||
Short-Term Debt | $0.00 | $0.00 |
YoY Change | ||
Long-Term Debt Due | ||
YoY Change | ||
Total Short-Term Liabilities | $149.8K | $160.2M |
YoY Change | -99.91% | 8.24% |
LONG-TERM LIABILITIES | ||
Long-Term Debt | $85.00M | $79.50M |
YoY Change | 6.92% | |
Other Long-Term Liabilities | $45.23K | $21.16M |
YoY Change | -99.79% | -40.22% |
Total Long-Term Liabilities | $141.1K | $113.0M |
YoY Change | -99.88% | 219.23% |
TOTAL LIABILITIES | ||
Total Short-Term Liabilities | $149.8K | $160.2M |
Total Long-Term Liabilities | $141.1K | $113.0M |
Total Liabilities | $290.9K | $273.2M |
YoY Change | -99.89% | 44.48% |
SHAREHOLDERS EQUITY | ||
Retained Earnings | $486.7K | $407.1M |
YoY Change | -99.88% | |
Common Stock | ||
YoY Change | ||
Preferred Stock | ||
YoY Change | ||
Treasury Stock (at cost) | $373.4K | $348.5M |
YoY Change | -99.89% | |
Treasury Stock Shares | 26.37M shares | 25.18M shares |
Shareholders Equity | $467.4M | $426.2M |
YoY Change | ||
Total Liabilities & Shareholders Equity | $771.1K | $710.5M |
YoY Change | -99.89% | 11.12% |
Cashflow Statement
Concept | 2012 Q1 | 2011 Q1 |
---|---|---|
OPERATING ACTIVITIES | ||
Net Income | $15.88M | $10.47M |
YoY Change | 51.64% | -21.18% |
Depreciation, Depletion And Amortization | $10.10M | $11.60M |
YoY Change | -12.93% | -8.66% |
Cash From Operating Activities | $14.66M | $24.61K |
YoY Change | 59490.38% | -99.95% |
INVESTING ACTIVITIES | ||
Capital Expenditures | $6.484M | $3.870K |
YoY Change | 167445.22% | -99.94% |
Acquisitions | $4.627M | $0.00 |
YoY Change | ||
Other Investing Activities | -$4.500M | $0.00 |
YoY Change | ||
Cash From Investing Activities | -$11.00M | -$3.870K |
YoY Change | 284163.57% | -99.94% |
FINANCING ACTIVITIES | ||
Cash Dividend Paid | ||
YoY Change | ||
Common Stock Issuance & Retirement, Net | $22.66M | $33.83K |
YoY Change | 66872.12% | -99.83% |
Debt Paid & Issued, Net | ||
YoY Change | ||
Cash From Financing Activities | $4.175M | $47.94K |
YoY Change | 8609.17% | -100.23% |
NET CHANGE | ||
Cash From Operating Activities | $14.66M | $24.61K |
Cash From Investing Activities | -$11.00M | -$3.870K |
Cash From Financing Activities | $4.175M | $47.94K |
Net Change In Cash | $7.838M | $68.68K |
YoY Change | 11313.01% | -99.71% |
FREE CASH FLOW | ||
Cash From Operating Activities | $14.66M | $24.61K |
Capital Expenditures | $6.484M | $3.870K |
Free Cash Flow | $8.180M | $20.74K |
YoY Change | 39344.5% | -99.95% |
Facts In Submission
Frame | Concept Type | Concept / XBRL Key | Value | Unit |
---|---|---|---|---|
CY2012Q1 | dei |
Entity Registrant Name
EntityRegistrantName
|
TELETECH HOLDINGS INC | |
CY2012Q1 | dei |
Entity Central Index Key
EntityCentralIndexKey
|
0001013880 | |
CY2012Q1 | dei |
Document Type
DocumentType
|
10-Q | |
CY2012Q1 | dei |
Document Period End Date
DocumentPeriodEndDate
|
2012-03-31 | |
CY2012Q1 | dei |
Amendment Flag
AmendmentFlag
|
false | |
CY2012Q1 | dei |
Document Fiscal Year Focus
DocumentFiscalYearFocus
|
2012 | |
CY2012Q1 | dei |
Document Fiscal Period Focus
DocumentFiscalPeriodFocus
|
Q1 | |
CY2012Q1 | dei |
Current Fiscal Year End Date
CurrentFiscalYearEndDate
|
--12-31 | |
CY2012Q1 | dei |
Entity Well Known Seasoned Issuer
EntityWellKnownSeasonedIssuer
|
No | |
CY2011Q1 | us-gaap |
Payments To Acquire Businesses Net Of Cash Acquired
PaymentsToAcquireBusinessesNetOfCashAcquired
|
0 | USD |
CY2012Q1 | us-gaap |
Deferred Tax Liabilities Noncurrent
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|
3242 | USD |
CY2012Q1 | dei |
Entity Voluntary Filers
EntityVoluntaryFilers
|
No | |
CY2012Q1 | dei |
Entity Current Reporting Status
EntityCurrentReportingStatus
|
Yes | |
CY2012Q1 | dei |
Entity Filer Category
EntityFilerCategory
|
Accelerated Filer | |
CY2011Q2 | dei |
Entity Public Float
EntityPublicFloat
|
528201476 | USD |
CY2012Q2 | dei |
Entity Common Stock Shares Outstanding
EntityCommonStockSharesOutstanding
|
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Cash And Cash Equivalents At Carrying Value
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|
172761 | USD |
CY2012Q1 | us-gaap |
Accounts Receivable Net Current
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|
244212 | USD |
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Prepaid Expense And Other Assets
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|
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Deferred Tax Assets Net Current
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|
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Income Taxes Receivable
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|
5856 | USD |
CY2012Q1 | us-gaap |
Assets Current
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|
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Property Plant And Equipment Net
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|
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Goodwill
Goodwill
|
74069 | USD |
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Contract Acquisition Costs Net
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|
2624 | USD |
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Accounts Payable Current
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Employee Related Liabilities Current
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Accrued Income Taxes Current
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Long Term Line Of Credit
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Negative Investment In Deconsolidated Subsidiary
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Deferred Rent Credit
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Commitments And Contingencies
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Preferred Stock Value
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Treasury Stock Value
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Accumulated Other Comprehensive Income Loss Net Of Tax
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CY2012Q1 | us-gaap |
Retained Earnings Accumulated Deficit
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|
486657 | USD |
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Minority Interest
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Stockholders Equity Including Portion Attributable To Noncontrolling Interest
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Minority Interest
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Retained Earnings Accumulated Deficit
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Treasury Stock Value
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Cash And Cash Equivalents At Carrying Value
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Preferred Stock Par Or Stated Value Per Share
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Deferred Rent Credit
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|
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Deferred Tax Liabilities Noncurrent
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|
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Negative Investment In Deconsolidated Subsidiary
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|
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CY2011Q4 | us-gaap |
Long Term Line Of Credit
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|
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|
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|
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CY2011Q4 | ttec |
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|
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CY2011Q4 | us-gaap |
Goodwill
Goodwill
|
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CY2011Q4 | us-gaap |
Property Plant And Equipment Net
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|
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CY2011Q4 | us-gaap |
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|
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CY2011Q4 | us-gaap |
Income Taxes Receivable
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|
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CY2011Q4 | us-gaap |
Common Stock Shares Authorized
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|
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CY2011Q4 | us-gaap |
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|
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CY2011Q4 | us-gaap |
Treasury Stock Shares
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|
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CY2012Q1 | us-gaap |
Preferred Stock Par Or Stated Value Per Share
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|
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|
0.01 | |
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|
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|
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|
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CY2012Q1 | us-gaap |
Common Stock Shares Outstanding
CommonStockSharesOutstanding
|
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CY2012Q1 | us-gaap |
Treasury Stock Shares
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|
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CY2012Q1 | us-gaap |
Sales Revenue Services Net
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|
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CY2012Q1 | us-gaap |
Cost Of Services
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|
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CY2012Q1 | us-gaap |
Selling General And Administrative Expense
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|
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CY2012Q1 | us-gaap |
Depreciation And Amortization
DepreciationAndAmortization
|
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CY2012Q1 | us-gaap |
Restructuring Charges
RestructuringCharges
|
1958 | USD |
CY2012Q1 | us-gaap |
Asset Impairment Charges
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|
1800 | USD |
CY2012Q1 | us-gaap |
Costs And Expenses
CostsAndExpenses
|
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CY2012Q1 | us-gaap |
Operating Income Loss
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|
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CY2012Q1 | us-gaap |
Investment Income Interest
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|
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CY2012Q1 | us-gaap |
Interest Expense
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|
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CY2012Q1 | us-gaap |
Other Nonoperating Income Expense
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|
258 | USD |
CY2012Q1 | us-gaap |
Nonoperating Income Expense
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|
-80 | USD |
CY2012Q1 | us-gaap |
Income Loss From Continuing Operations Before Income Taxes Minority Interest And Income Loss From Equity Method Investments
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
18670 | USD |
CY2012Q1 | us-gaap |
Income Tax Expense Benefit
IncomeTaxExpenseBenefit
|
1853 | USD |
CY2012Q1 | us-gaap |
Profit Loss
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|
16817 | USD |
CY2011Q1 | us-gaap |
Depreciation And Amortization
DepreciationAndAmortization
|
11598 | USD |
CY2011Q1 | us-gaap |
Selling General And Administrative Expense
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|
47801 | USD |
CY2011Q1 | us-gaap |
Cost Of Services
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|
199121 | USD |
CY2012Q1 | us-gaap |
Net Income Loss Attributable To Noncontrolling Interest
NetIncomeLossAttributableToNoncontrollingInterest
|
936 | USD |
CY2012Q1 | us-gaap |
Net Income Loss
NetIncomeLoss
|
15881 | USD |
CY2012Q1 | us-gaap |
Other Comprehensive Income Foreign Currency Transaction And Translation Adjustment Net Of Tax Period Increase Decrease
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
8751 | USD |
CY2012Q1 | us-gaap |
Other Comprehensive Income Loss Net Of Tax Period Increase Decrease
OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease
|
345 | USD |
CY2012Q1 | us-gaap |
Other Comprehensive Income Loss Tax
OtherComprehensiveIncomeLossTax
|
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CY2011Q1 | us-gaap |
Interest Expense
InterestExpense
|
1380 | USD |
CY2011Q1 | us-gaap |
Investment Income Interest
InvestmentIncomeInterest
|
666 | USD |
CY2011Q1 | us-gaap |
Operating Income Loss
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|
21490 | USD |
CY2011Q1 | us-gaap |
Costs And Expenses
CostsAndExpenses
|
259489 | USD |
CY2011Q1 | us-gaap |
Asset Impairment Charges
AssetImpairmentCharges
|
230 | USD |
CY2011Q1 | us-gaap |
Restructuring Charges
RestructuringCharges
|
739 | USD |
CY2012Q1 | us-gaap |
Comprehensive Income Net Of Tax Including Portion Attributable To Noncontrolling Interest
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
33010 | USD |
CY2012Q1 | us-gaap |
Comprehensive Income Net Of Tax Attributable To Noncontrolling Interest
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
948 | USD |
CY2012Q1 | us-gaap |
Comprehensive Income Net Of Tax
ComprehensiveIncomeNetOfTax
|
32062 | USD |
CY2012Q1 | us-gaap |
Earnings Per Share Diluted
EarningsPerShareDiluted
|
0.28 | |
CY2012Q1 | us-gaap |
Earnings Per Share Basic
EarningsPerShareBasic
|
0.28 | |
CY2011Q1 | us-gaap |
Earnings Per Share Basic
EarningsPerShareBasic
|
0.18 | |
CY2011Q1 | us-gaap |
Earnings Per Share Diluted
EarningsPerShareDiluted
|
0.18 | |
CY2011Q1 | us-gaap |
Weighted Average Number Of Shares Outstanding Basic
WeightedAverageNumberOfSharesOutstandingBasic
|
57190 | shares |
CY2011Q1 | us-gaap |
Weighted Average Number Of Diluted Shares Outstanding
WeightedAverageNumberOfDilutedSharesOutstanding
|
58797 | shares |
CY2012Q1 | us-gaap |
Weighted Average Number Of Diluted Shares Outstanding
WeightedAverageNumberOfDilutedSharesOutstanding
|
57418 | shares |
CY2012Q1 | us-gaap |
Weighted Average Number Of Shares Outstanding Basic
WeightedAverageNumberOfSharesOutstandingBasic
|
56493 | shares |
CY2011Q1 | us-gaap |
Comprehensive Income Net Of Tax
ComprehensiveIncomeNetOfTax
|
14164 | USD |
CY2011Q1 | us-gaap |
Comprehensive Income Net Of Tax Attributable To Noncontrolling Interest
ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest
|
951 | USD |
CY2011Q1 | us-gaap |
Comprehensive Income Net Of Tax Including Portion Attributable To Noncontrolling Interest
ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest
|
15115 | USD |
CY2011Q1 | us-gaap |
Other Comprehensive Income Loss Tax
OtherComprehensiveIncomeLossTax
|
3744 | USD |
CY2011Q1 | us-gaap |
Other Comprehensive Income Loss Net Of Tax Period Increase Decrease
OtherComprehensiveIncomeLossNetOfTaxPeriodIncreaseDecrease
|
110 | USD |
CY2011Q1 | us-gaap |
Other Comprehensive Income Foreign Currency Transaction And Translation Adjustment Net Of Tax Period Increase Decrease
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
5091 | USD |
CY2011Q1 | us-gaap |
Net Income Loss
NetIncomeLoss
|
10473 | USD |
CY2011Q1 | us-gaap |
Net Income Loss Attributable To Noncontrolling Interest
NetIncomeLossAttributableToNoncontrollingInterest
|
898 | USD |
CY2011Q1 | us-gaap |
Profit Loss
ProfitLoss
|
11371 | USD |
CY2011Q1 | us-gaap |
Income Tax Expense Benefit
IncomeTaxExpenseBenefit
|
9849 | USD |
CY2011Q1 | us-gaap |
Income Loss From Continuing Operations Before Income Taxes Minority Interest And Income Loss From Equity Method Investments
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
21220 | USD |
CY2011Q1 | us-gaap |
Nonoperating Income Expense
NonoperatingIncomeExpense
|
-270 | USD |
CY2011Q1 | us-gaap |
Other Nonoperating Income Expense
OtherNonoperatingIncomeExpense
|
444 | USD |
CY2011Q1 | us-gaap |
Sales Revenue Services Net
SalesRevenueServicesNet
|
280979 | USD |
CY2011Q1 | us-gaap |
Other Comprehensive Income Derivatives Qualifying As Hedges Before Tax Period Increase Decrease
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesBeforeTaxPeriodIncreaseDecrease
|
-2287 | USD |
CY2011Q1 | us-gaap |
Other Comprehensive Income Derivatives Qualifying As Hedges Tax Effect Period Increase Decrease
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesTaxEffectPeriodIncreaseDecrease
|
-830 | USD |
CY2012Q1 | us-gaap |
Other Comprehensive Income Derivatives Qualifying As Hedges Tax Effect Period Increase Decrease
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesTaxEffectPeriodIncreaseDecrease
|
4574 | USD |
CY2012Q1 | us-gaap |
Other Comprehensive Income Derivatives Qualifying As Hedges Before Tax Period Increase Decrease
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesBeforeTaxPeriodIncreaseDecrease
|
11671 | USD |
CY2012Q1 | us-gaap |
Noncontrolling Interest Increase From Business Combination
NoncontrollingInterestIncreaseFromBusinessCombination
|
1365 | USD |
CY2012Q1 | us-gaap |
Minority Interest Decrease From Distributions To Noncontrolling Interest Holders
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
|
-720 | USD |
CY2012Q1 | us-gaap |
Other Comprehensive Income Derivatives Qualifying As Hedges Net Of Tax Period Increase Decrease
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease
|
7097 | USD |
CY2012Q1 | ttec |
Vesting Of Restricted Stock Units Issued Out Of Treasury Value
VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue
|
-3731 | USD |
CY2012Q1 | us-gaap |
Stock Issued During Period Value Stock Options Exercised
StockIssuedDuringPeriodValueStockOptionsExercised
|
342 | USD |
CY2012Q1 | us-gaap |
Adjustments To Additional Paid In Capital Tax Effect From Share Based Compensation
AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation
|
-1017 | USD |
CY2012Q1 | us-gaap |
Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value
AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue
|
3388 | USD |
CY2012Q1 | us-gaap |
Treasury Stock Value Acquired Cost Method
TreasuryStockValueAcquiredCostMethod
|
-22656 | USD |
CY2012Q1 | us-gaap |
Other Comprehensive Income Defined Benefit Plans Adjustment Net Of Tax Period Increase Decrease
OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease
|
345 | USD |
CY2012Q1 | ttec |
Amortization Of Contract Acquisition Costs
AmortizationOfContractAcquisitionCosts
|
256 | USD |
CY2012Q1 | us-gaap |
Amortization Of Financing Costs
AmortizationOfFinancingCosts
|
153 | USD |
CY2012Q1 | us-gaap |
Accretion Expense
AccretionExpense
|
64 | USD |
CY2012Q1 | us-gaap |
Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
|
40 | USD |
CY2012Q1 | us-gaap |
Gain Loss On Disposition Of Assets
GainLossOnDispositionOfAssets
|
-110 | USD |
CY2012Q1 | us-gaap |
Deferred Income Tax Expense Benefit
DeferredIncomeTaxExpenseBenefit
|
-1222 | USD |
CY2012Q1 | us-gaap |
Excess Tax Benefit From Share Based Compensation Operating Activities
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
|
462 | USD |
CY2012Q1 | us-gaap |
Share Based Compensation
ShareBasedCompensation
|
3388 | USD |
CY2012Q1 | us-gaap |
Gain Loss On Foreign Currency Derivatives Recorded In Earnings Net
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
|
299 | USD |
CY2012Q1 | us-gaap |
Increase Decrease In Accounts Receivable
IncreaseDecreaseInAccountsReceivable
|
-3031 | USD |
CY2012Q1 | us-gaap |
Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
|
7826 | USD |
CY2012Q1 | us-gaap |
Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
|
-15526 | USD |
CY2012Q1 | ttec |
Increase Decrease In Deferred Revenue And Other Liabilities
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
|
4224 | USD |
CY2012Q1 | us-gaap |
Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
|
14664 | USD |
CY2012Q1 | ttec |
Proceeds From Grant For Property Plant And Equipment
ProceedsFromGrantForPropertyPlantAndEquipment
|
110 | USD |
CY2012Q1 | us-gaap |
Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
|
6484 | USD |
CY2012Q1 | us-gaap |
Payments To Acquire Businesses Net Of Cash Acquired
PaymentsToAcquireBusinessesNetOfCashAcquired
|
4627 | USD |
CY2012Q1 | us-gaap |
Net Cash Provided By Used In Investing Activities
NetCashProvidedByUsedInInvestingActivities
|
-11001 | USD |
CY2012Q1 | us-gaap |
Proceeds From Long Term Lines Of Credit
ProceedsFromLongTermLinesOfCredit
|
248550 | USD |
CY2012Q1 | us-gaap |
Repayments Of Long Term Lines Of Credit
RepaymentsOfLongTermLinesOfCredit
|
227550 | USD |
CY2012Q1 | us-gaap |
Proceeds From Other Debt
ProceedsFromOtherDebt
|
6821 | USD |
CY2012Q1 | us-gaap |
Repayments Of Other Debt
RepaymentsOfOtherDebt
|
655 | USD |
CY2012Q1 | us-gaap |
Payments Of Dividends Minority Interest
PaymentsOfDividendsMinorityInterest
|
720 | USD |
CY2012Q1 | us-gaap |
Proceeds From Stock Options Exercised
ProceedsFromStockOptionsExercised
|
342 | USD |
CY2012Q1 | us-gaap |
Excess Tax Benefit From Share Based Compensation Financing Activities
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
|
462 | USD |
CY2012Q1 | us-gaap |
Payments For Repurchase Of Common Stock
PaymentsForRepurchaseOfCommonStock
|
22656 | USD |
CY2012Q1 | us-gaap |
Payments Of Debt Issuance Costs
PaymentsOfDebtIssuanceCosts
|
419 | USD |
CY2012Q1 | us-gaap |
Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
|
4175 | USD |
CY2012Q1 | us-gaap |
Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
|
8552 | USD |
CY2012Q1 | us-gaap |
Cash And Cash Equivalents Period Increase Decrease
CashAndCashEquivalentsPeriodIncreaseDecrease
|
16390 | USD |
CY2012Q1 | us-gaap |
Interest Paid
InterestPaid
|
873 | USD |
CY2012Q1 | us-gaap |
Income Taxes Paid
IncomeTaxesPaid
|
1887 | USD |
CY2012Q1 | us-gaap |
Noncash Or Part Noncash Acquisition Fixed Assets Acquired1
NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1
|
0 | USD |
CY2012Q1 | us-gaap |
Noncash Or Part Noncash Acquisition Other Assets Acquired1
NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1
|
0 | USD |
CY2012Q1 | ttec |
Landlord Incentives Credited To Deferred Rent
LandlordIncentivesCreditedToDeferredRent
|
604 | USD |
CY2011Q1 | ttec |
Landlord Incentives Credited To Deferred Rent
LandlordIncentivesCreditedToDeferredRent
|
0 | USD |
CY2011Q1 | us-gaap |
Noncash Or Part Noncash Acquisition Other Assets Acquired1
NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1
|
278 | USD |
CY2011Q1 | us-gaap |
Noncash Or Part Noncash Acquisition Fixed Assets Acquired1
NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1
|
110 | USD |
CY2011Q1 | us-gaap |
Income Taxes Paid
IncomeTaxesPaid
|
11860 | USD |
CY2011Q1 | us-gaap |
Interest Paid
InterestPaid
|
1050 | USD |
CY2011Q1 | us-gaap |
Cash And Cash Equivalents Period Increase Decrease
CashAndCashEquivalentsPeriodIncreaseDecrease
|
70322 | USD |
CY2011Q1 | us-gaap |
Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
|
1646 | USD |
CY2011Q1 | us-gaap |
Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
|
47938 | USD |
CY2011Q1 | us-gaap |
Payments Of Debt Issuance Costs
PaymentsOfDebtIssuanceCosts
|
22 | USD |
CY2011Q1 | us-gaap |
Payments For Repurchase Of Common Stock
PaymentsForRepurchaseOfCommonStock
|
33829 | USD |
CY2011Q1 | us-gaap |
Excess Tax Benefit From Share Based Compensation Financing Activities
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
|
2066 | USD |
CY2011Q1 | us-gaap |
Proceeds From Stock Options Exercised
ProceedsFromStockOptionsExercised
|
1750 | USD |
CY2011Q1 | us-gaap |
Payments Of Dividends Minority Interest
PaymentsOfDividendsMinorityInterest
|
990 | USD |
CY2011Q1 | us-gaap |
Repayments Of Other Debt
RepaymentsOfOtherDebt
|
537 | USD |
CY2011Q1 | us-gaap |
Proceeds From Other Debt
ProceedsFromOtherDebt
|
0 | USD |
CY2011Q1 | us-gaap |
Repayments Of Long Term Lines Of Credit
RepaymentsOfLongTermLinesOfCredit
|
179400 | USD |
CY2011Q1 | us-gaap |
Proceeds From Long Term Lines Of Credit
ProceedsFromLongTermLinesOfCredit
|
258900 | USD |
CY2011Q1 | us-gaap |
Net Cash Provided By Used In Investing Activities
NetCashProvidedByUsedInInvestingActivities
|
-3870 | USD |
CY2011Q1 | us-gaap |
Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
|
3870 | USD |
CY2011Q1 | ttec |
Proceeds From Grant For Property Plant And Equipment
ProceedsFromGrantForPropertyPlantAndEquipment
|
0 | USD |
CY2011Q1 | us-gaap |
Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
|
24608 | USD |
CY2011Q1 | ttec |
Increase Decrease In Deferred Revenue And Other Liabilities
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
|
5962 | USD |
CY2011Q1 | us-gaap |
Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
|
-23665 | USD |
CY2011Q1 | us-gaap |
Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
|
386 | USD |
CY2011Q1 | us-gaap |
Increase Decrease In Accounts Receivable
IncreaseDecreaseInAccountsReceivable
|
-11627 | USD |
CY2011Q1 | us-gaap |
Gain Loss On Foreign Currency Derivatives Recorded In Earnings Net
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
|
35 | USD |
CY2011Q1 | us-gaap |
Share Based Compensation
ShareBasedCompensation
|
3760 | USD |
CY2011Q1 | us-gaap |
Excess Tax Benefit From Share Based Compensation Operating Activities
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
|
2066 | USD |
CY2011Q1 | us-gaap |
Deferred Income Tax Expense Benefit
DeferredIncomeTaxExpenseBenefit
|
5361 | USD |
CY2011Q1 | us-gaap |
Gain Loss On Disposition Of Assets
GainLossOnDispositionOfAssets
|
0 | USD |
CY2011Q1 | us-gaap |
Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
|
-208 | USD |
CY2011Q1 | us-gaap |
Accretion Expense
AccretionExpense
|
196 | USD |
CY2011Q1 | us-gaap |
Amortization Of Financing Costs
AmortizationOfFinancingCosts
|
228 | USD |
CY2011Q1 | ttec |
Amortization Of Contract Acquisition Costs
AmortizationOfContractAcquisitionCosts
|
635 | USD |
CY2012Q1 | us-gaap |
Cash Acquired From Acquisition
CashAcquiredFromAcquisition
|
1373 | USD |
CY2011Q1 | us-gaap |
Cash Acquired From Acquisition
CashAcquiredFromAcquisition
|
0 | USD |
CY2010Q4 | us-gaap |
Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
|
119385 | USD |
CY2011Q1 | us-gaap |
Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
|
189707 | USD |